Compared to other systems the solution uses a very different way of representing pricing and charging logic.This different approach is the primary reason our customers choose our solution.Coding is not required when making changes or designing new pricing models.Instead an intuitive graphical UI is used to allow for business configuration without lengthy coding cycles.Old: Inflexible, Long Time to Market, Poor Performance, Specialized StaffNew: Flexible, Short Time to Market, High Performance, Business Users
Although companies often first consider our solution for the Customer Billing or Prepaid relationship, it can also manage other parts of the company’s business model. We are doing this for multiple customers worldwide.Service providers also have to share revenues with content or technology providers (and interconnect and roaming partners for telecoms operators).Other service providers may have more elaborate multi-sided market models where other companies are using the service provider as a platform for their own business. The service provider therefore has to manage wholesale models (i.e. MVNO/MVNE for telecoms) and can offer billing as a service.With our solution, all of these revenue and costs sides of the business model can be managed in a single system, with a single pricing configuration toolset which allows modeling of the often complex inter-linkage between customer and partner pricing.Customer usage transactions flowing through the system will generate a cascade of related transactions so that all partners are properly compensated.And detailed reporting on margins can then be done, per customer, per service, even down to the detailed level of each transaction.Details:The core of the pricing model is built around “business relationships.” Any individual entity in the system can have any number of business relationships with any other entity. Thus two companies may have a relationship where A sells to B and bills B, while simultaneously the roles are reversed and B sells to A and bills A.This core flexibility is presented through a simple pricing and contract configuration interface which puts one or more Service Providers at the center of the network of business relationships. And the default is the regular billing/prepaid model where the business relationship is customer to service provider. But the full power of the open-ended model is right there, waiting to be activated by just clicking on additional configuration tabs.Consequently one might choose to start by modeling the customer billing relationship, building the pricing models for how services are priced, promoted, bundled and charged. Then partner models can be added into this customer-centric model: e.g., royalties for content provider partners, commissions for resellers, sponsorships or billing-on-behalf-of.The big advantage of this approach to this area of multi-party rating is that all configuration is done coherently using the same toolset. This means that you have exactly the same flexibility to define partner contract terms as you have to define customer pricing models because you use the same tools to build pricing. Recurring, one-time and usage-based pricing can be used on all partner contract pricing. Someone trained on using the solution will be able to work on both customer and partner pricing indifferently, they don’t have to learn a totally separate interface.Above all, managing customer and partner pricing in the same place, on the same platform, means that the sometimes complex interplay between customer and partner terms can be faithfully modeled.And at runtime, as transactions flow through the rating engine, a customer usage event will directly trigger the related partner events, potentially firing off a cascade of multiple related transactions between multiple partners. All of these transactions will then get tagged as being related. This means that from a reporting standpoint you then have a very rich data set that allows you to drill down into the actual margin, looking at the profitability of services on a per customer, per segment, per service or even per individual transaction basis.
In summary, SAP’s innovative industry strategy blends solution innovations to deliver business value for functional areas, and technology innovations to deliver IT value for the enterprise, and delivery innovations to help businesses be “best run.” Today, we have reviewed SAP’s commitment to being the world leader in business-driven and customer-centric software solutions. First, we discussed what makes an organization “best run” in an industry, with a few examples of the KPIs they track, and a few example of organizations that are “running better.” Next, we reviewed the current conditions of the high-tech industry. What are the drivers forcing organizations to run better and innovate and transform their business processes and IT environments? We then highlighted SAP’s value to the high-tech industry to help companies in their transformational journey. We moved on to discuss in detail SAP’s innovations in solutions, technology, and delivery that are available to help high-tech companies grow and retain a competitive advantage. Finally, we captured a few references and results from high-tech companies already taking advantage of SAP’s solutions to run better. SAP’s industry strategy is based on our long and trusted relationships with thousands of customers across 24 industries over nearly 40 years. We have consistently enhanced our solution offerings with industry-specific capabilities. Further, we support new business models evolving from simple supply chains into complex ecosystems, and single-industry processes into multi-industry value chains. Together, our solution, technology and delivery innovations uniquely position SAP to help organizations run, grow, and transform their businesses. Thank you for your time, and we look forward to continued discussions with you.
In summary, SAP’s innovative industry strategy blends solution innovations to deliver business value for functional areas, and technology innovations to deliver IT value for the enterprise, and delivery innovations to help businesses be “best run.” Today, we have reviewed SAP’s commitment to being the world leader in business-driven and customer-centric software solutions. First, we discussed what makes an organization “best run” in an industry, with a few examples of the KPIs they track, and a few example of organizations that are “running better.” Next, we reviewed the current conditions of the high-tech industry. What are the drivers forcing organizations to run better and innovate and transform their business processes and IT environments? We then highlighted SAP’s value to the high-tech industry to help companies in their transformational journey. We moved on to discuss in detail SAP’s innovations in solutions, technology, and delivery that are available to help high-tech companies grow and retain a competitive advantage. Finally, we captured a few references and results from high-tech companies already taking advantage of SAP’s solutions to run better. SAP’s industry strategy is based on our long and trusted relationships with thousands of customers across 24 industries over nearly 40 years. We have consistently enhanced our solution offerings with industry-specific capabilities. Further, we support new business models evolving from simple supply chains into complex ecosystems, and single-industry processes into multi-industry value chains. Together, our solution, technology and delivery innovations uniquely position SAP to help organizations run, grow, and transform their businesses. Thank you for your time, and we look forward to continued discussions with you.
In summary, SAP’s innovative industry strategy blends solution innovations to deliver business value for functional areas, and technology innovations to deliver IT value for the enterprise, and delivery innovations to help businesses be “best run.” Today, we have reviewed SAP’s commitment to being the world leader in business-driven and customer-centric software solutions. First, we discussed what makes an organization “best run” in an industry, with a few examples of the KPIs they track, and a few example of organizations that are “running better.” Next, we reviewed the current conditions of the high-tech industry. What are the drivers forcing organizations to run better and innovate and transform their business processes and IT environments? We then highlighted SAP’s value to the high-tech industry to help companies in their transformational journey. We moved on to discuss in detail SAP’s innovations in solutions, technology, and delivery that are available to help high-tech companies grow and retain a competitive advantage. Finally, we captured a few references and results from high-tech companies already taking advantage of SAP’s solutions to run better. SAP’s industry strategy is based on our long and trusted relationships with thousands of customers across 24 industries over nearly 40 years. We have consistently enhanced our solution offerings with industry-specific capabilities. Further, we support new business models evolving from simple supply chains into complex ecosystems, and single-industry processes into multi-industry value chains. Together, our solution, technology and delivery innovations uniquely position SAP to help organizations run, grow, and transform their businesses. Thank you for your time, and we look forward to continued discussions with you.
In summary, SAP’s innovative industry strategy blends solution innovations to deliver business value for functional areas, and technology innovations to deliver IT value for the enterprise, and delivery innovations to help businesses be “best run.” Today, we have reviewed SAP’s commitment to being the world leader in business-driven and customer-centric software solutions. First, we discussed what makes an organization “best run” in an industry, with a few examples of the KPIs they track, and a few example of organizations that are “running better.” Next, we reviewed the current conditions of the high-tech industry. What are the drivers forcing organizations to run better and innovate and transform their business processes and IT environments? We then highlighted SAP’s value to the high-tech industry to help companies in their transformational journey. We moved on to discuss in detail SAP’s innovations in solutions, technology, and delivery that are available to help high-tech companies grow and retain a competitive advantage. Finally, we captured a few references and results from high-tech companies already taking advantage of SAP’s solutions to run better. SAP’s industry strategy is based on our long and trusted relationships with thousands of customers across 24 industries over nearly 40 years. We have consistently enhanced our solution offerings with industry-specific capabilities. Further, we support new business models evolving from simple supply chains into complex ecosystems, and single-industry processes into multi-industry value chains. Together, our solution, technology and delivery innovations uniquely position SAP to help organizations run, grow, and transform their businesses. Thank you for your time, and we look forward to continued discussions with you.
