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7 Key Ideas
      Around Social Media
                                Valérie MARCH
               Author « Comment développer votre activité grâce
                           aux médias sociaux »

                       Esmod – Paris, 26/06/2012
             Twitter : @valmarch
             LinkedIn : fr.linkedin.com/in/valmarch
             Viadeo : fr.viadeo.com/fr/profile/valerie.march


26/06/2012                   Valérie MARCH                        1
7 key ideas around social media


1.     Social Media ?
2.     Why so much talk about social web?
3.     So much more than just a Facebook page
4.     It’s all about loyalty
5.     Think visual web
6.     You’re not alone…funding through the community
7.     Social Web – not so free anymore



26/06/2012               Valérie MARCH                  2
#1

   SOCIAL MEDIA ?


26/06/2012      Valérie MARCH   3
1. Social Media ?




26/06/2012        Valérie MARCH   4
1. Social Media ?

 Facebook : 850 millions active members in the world.
    – In France : 1 out of 2 web users


 Twitter : 380 members in the world
    – Think Influence




 26/06/2012                    Valérie MARCH         5
1. Social Media ?




26/06/2012        Valérie MARCH   6
#2

   WHY SO MUCH TALK ABOUT
   SOCIAL WEB

26/06/2012     Valérie MARCH   7
2. Why so much talk about social web ?


 Social Web  Conversations and Content created
  by consumers, employees, competitors…


 Brands   do not have the upper hand
    any more



26/06/2012               Valérie MARCH             8
2. Why so much talk about social web ?


      DEFENSE                             OFFENSE
     Acting out of fear                   Looking for opportunities




26/06/2012                Valérie MARCH                               9
#3

   SO MUCH MORE THAN JUST A
   FACEBOOK PAGE

26/06/2012     Valérie MARCH   10
3. So much more than just a Facebook page




                                      Branded Spaces




26/06/2012            Valérie MARCH                    11
3. So much more than just a Facebook page



                                      User Generated Content




26/06/2012            Valérie MARCH                     12
3. So much more than just a Facebook page
                                      Personnalisation for social media
                                          enabled word of mouth




26/06/2012            Valérie MARCH                                       13
3. So much more than just a Facebook page




26/06/2012            Valérie MARCH              14
#4

   IT’ S ALL ABOUT LOYALTY


26/06/2012       Valérie MARCH   15
4. It’s all about loyalty…




                                                         3.
                   1.
                                        2.            Brand
             Your clients 
                                 Word of mouth    awareness+ New
                Loyalty
                                                      clients




                                   In 1 clic         Your clients’
                                                       contacts


26/06/2012                        Valérie MARCH                      16
4. It’s all about loyalty…




26/06/2012            Valérie MARCH       17
4. It’s all about loyalty…




26/06/2012            Valérie MARCH       18
4. It’s all about loyalty…




26/06/2012            Valérie MARCH       19
#5

   THINK VISUAL WEB


26/06/2012     Valérie MARCH   20
5. Think visual web




26/06/2012         Valérie MARCH   21
5. Think visual web




26/06/2012         Valérie MARCH   22
5. Think visual web




26/06/2012         Valérie MARCH   23
5. Think visual web




26/06/2012         Valérie MARCH   24
#6

   YOU ARE NOT ALONE…
   FUNDING THROUGH THE COMMUNITY

26/06/2012     Valérie MARCH       25
26/06/2012   Valérie MARCH   26
6. You are not alone…Funding through the community




26/06/2012            Valérie MARCH              27
6. You are not alone…Funding through the community




26/06/2012            Valérie MARCH             28
6. You are not alone…Funding through the community




26/06/2012            Valérie MARCH             29
6. You are not alone…Funding through the community



 KEY SUCCESS FACTORS

      – Ability to build a community
      – Community : quantity AND quality
      – Tell a story




26/06/2012                   Valérie MARCH      30
#7

   SOCIAL WEB
   NOT SO FREE ANYMORE

26/06/2012     Valérie MARCH   31
7. Social Web…not so free any more



On social media…

“If You’re Not Paying for It; You’re
  the Product” (= Internet User)


26/06/2012                 Valérie MARCH          32
26/06/2012   Valérie MARCH   33

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7 Key Ideas on Social Media

  • 1. 7 Key Ideas Around Social Media Valérie MARCH Author « Comment développer votre activité grâce aux médias sociaux » Esmod – Paris, 26/06/2012 Twitter : @valmarch LinkedIn : fr.linkedin.com/in/valmarch Viadeo : fr.viadeo.com/fr/profile/valerie.march 26/06/2012 Valérie MARCH 1
  • 2. 7 key ideas around social media 1. Social Media ? 2. Why so much talk about social web? 3. So much more than just a Facebook page 4. It’s all about loyalty 5. Think visual web 6. You’re not alone…funding through the community 7. Social Web – not so free anymore 26/06/2012 Valérie MARCH 2
  • 3. #1 SOCIAL MEDIA ? 26/06/2012 Valérie MARCH 3
  • 4. 1. Social Media ? 26/06/2012 Valérie MARCH 4
  • 5. 1. Social Media ?  Facebook : 850 millions active members in the world. – In France : 1 out of 2 web users  Twitter : 380 members in the world – Think Influence 26/06/2012 Valérie MARCH 5
  • 6. 1. Social Media ? 26/06/2012 Valérie MARCH 6
  • 7. #2 WHY SO MUCH TALK ABOUT SOCIAL WEB 26/06/2012 Valérie MARCH 7
  • 8. 2. Why so much talk about social web ?  Social Web  Conversations and Content created by consumers, employees, competitors…  Brands do not have the upper hand any more 26/06/2012 Valérie MARCH 8
  • 9. 2. Why so much talk about social web ?  DEFENSE  OFFENSE Acting out of fear Looking for opportunities 26/06/2012 Valérie MARCH 9
  • 10. #3 SO MUCH MORE THAN JUST A FACEBOOK PAGE 26/06/2012 Valérie MARCH 10
  • 11. 3. So much more than just a Facebook page Branded Spaces 26/06/2012 Valérie MARCH 11
  • 12. 3. So much more than just a Facebook page User Generated Content 26/06/2012 Valérie MARCH 12
  • 13. 3. So much more than just a Facebook page Personnalisation for social media enabled word of mouth 26/06/2012 Valérie MARCH 13
  • 14. 3. So much more than just a Facebook page 26/06/2012 Valérie MARCH 14
  • 15. #4 IT’ S ALL ABOUT LOYALTY 26/06/2012 Valérie MARCH 15
  • 16. 4. It’s all about loyalty… 3. 1. 2. Brand Your clients  Word of mouth awareness+ New Loyalty clients In 1 clic Your clients’ contacts 26/06/2012 Valérie MARCH 16
  • 17. 4. It’s all about loyalty… 26/06/2012 Valérie MARCH 17
  • 18. 4. It’s all about loyalty… 26/06/2012 Valérie MARCH 18
  • 19. 4. It’s all about loyalty… 26/06/2012 Valérie MARCH 19
  • 20. #5 THINK VISUAL WEB 26/06/2012 Valérie MARCH 20
  • 21. 5. Think visual web 26/06/2012 Valérie MARCH 21
  • 22. 5. Think visual web 26/06/2012 Valérie MARCH 22
  • 23. 5. Think visual web 26/06/2012 Valérie MARCH 23
  • 24. 5. Think visual web 26/06/2012 Valérie MARCH 24
  • 25. #6 YOU ARE NOT ALONE… FUNDING THROUGH THE COMMUNITY 26/06/2012 Valérie MARCH 25
  • 26. 26/06/2012 Valérie MARCH 26
  • 27. 6. You are not alone…Funding through the community 26/06/2012 Valérie MARCH 27
  • 28. 6. You are not alone…Funding through the community 26/06/2012 Valérie MARCH 28
  • 29. 6. You are not alone…Funding through the community 26/06/2012 Valérie MARCH 29
  • 30. 6. You are not alone…Funding through the community  KEY SUCCESS FACTORS – Ability to build a community – Community : quantity AND quality – Tell a story 26/06/2012 Valérie MARCH 30
  • 31. #7 SOCIAL WEB NOT SO FREE ANYMORE 26/06/2012 Valérie MARCH 31
  • 32. 7. Social Web…not so free any more On social media… “If You’re Not Paying for It; You’re the Product” (= Internet User) 26/06/2012 Valérie MARCH 32
  • 33. 26/06/2012 Valérie MARCH 33