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Challenges in Adopting ERP Products
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Challenges in Adopting ERP Products
1.
by Dhruv Gupta ©
Copyright 2014 Valuehire, All Rights Reserved. CHALLENGES IN ADOPTING ERP PRODUCTS by Dhruv Gupta © Copyright 2014 Valuehire, All Rights Reserved.
2.
Adopting a
new technology in an enterprise is never easy, and it can be time and effort consuming. Even after a lengthy due diligence, selection, and price negotiation process, ERP (product) implementations can fail for various reasons. This presentation will share some of the most common challenges that organizations can face when adopting or migrating to a new product. INTRODUCTION © Copyright 2014 Valuehire, All Rights Reserved.
3.
Resistance –
people generally don’t like to change the way they do things. Sometimes they have had bad experiences with other products. Process – employees may not fully understand how the new product can transform their existing business processes. Experience – if an employee has had a lot of experience with the previous product he/she may not believe in the advantages of the new one, even if its better. © Copyright 2014 Valuehire, All Rights Reserved.
4.
Expectations –
communication between the vendor, users, and management needs to be clear on what is being done, by whom, and when. Analysis – costs vs. benefits analysis for all stakeholders is critical, otherwise one person’s gain might be another person’s pain. Training – inadequate training will delay the implementation and increase opposition. © Copyright 2014 Valuehire, All Rights Reserved.
5.
Usability –
the product is not user friendly, i.e. the UI (user interface) may be great but the UX (user experience) may not be, or vice versa. Effort – it takes too long to install, setup, and get the new product running across the organization. Involvement – users need to be involved from Day 1, otherwise they are less likely to accept or adopt the product later. © Copyright 2014 Valuehire, All Rights Reserved.
6.
Transparency –
ERP products generally bring more transparency into what’s going on in the organization, even though they delivery benefits via productivity, time, and cost savings. Age – older users sometimes find it hard to change their technical environments. Support – the vendor is not able to support the changing needs of the client organization in a timely manner. © Copyright 2014 Valuehire, All Rights Reserved.
7.
Valuehire is
an Enterprise SaaS product for recruitment automation. We help Agency and Corporate recruiters do their work better, resulting in faster hires. www.valuehire.com © Copyright 2014 Valuehire, All Rights Reserved.