These slides are from a webcast originally presented by VDC Research on 1/20/2010. 2009 was a challenging year for barcode suppliers. And while the RFID segment did not experience negative growth, it did contract. Many deploying enterprises cut their budgets, planned projects were placed on hold, and pilot projects didn’t progress to full scale deployments. The good news is that VDC’s most recent data suggests that this is changing. Many suppliers are seeing their opportunity pipelines rebound and are anxiously awaiting a gradual return to growth in 2010. In this webcast, we discuss the opportunities and challenges facing barcode and RFID equipment providers in 2010.
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Barcode and RFID – Market Update & 2010 Outlook
1. Barcode & RFID
Market Update & 2010 Outlook
Tom Wimmer
Director, Auto ID & Transaction Automation Practice
Drew Nathanson
Director, Research Operations
2. Recording Available
These slides are from a webcast presented on 01/20/10.
A full audio recording is available for download at:
http://www.vdcresearch.com/market_research/
autoid/freeresearch.aspx#
t id/f h #
3. VDC Research
Complimentary insights & marketing data on barcode and RFID markets
is available at:
www.vdcresearch.com
2 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
4. Today’s Speakers
• Tom Wimmer
Tom manages VDC’s AIDC and Transaction Automation Practice, which follows advancements in
barcode, RFID and retail automation.
Prior to VDC, Tom spent 11 years managing the market research function at Zebra Technologies, a
leading provider of barcode printing, card printing and RFID solutions.
• Drew Nathanson
Drew Nathanson directs research operations for VDC, interacting daily with Practice Directors and
analysts from each of VDC’s practices: Embedded Hardware, Embedded Software, Industrial
Automation and Control, Mobile and Wireless, and AIDC and Transaction Automation.
, ,
Prior to VDC, Drew worked for a number of companies helping to commercialize several emerging
technologies
3 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
5. Agenda for Today’s Presentation
• 2009 year in review
What were the underlying causes of the market contraction?
Which segments of the AIDC market were most impacted?
What tactics did suppliers take to insulate themselves?
• 2010: VDC’s expectations
What are the macro economic trends that will impact future investments in barcode and RFID
technologies?
Which market segments will provide the strongest near-term growth opportunities?
near term
Where will barcode and RFID technologies most likely converge, presenting opportunities for cross
selling and increased collaboration among suppliers and their distribution partners?
• VDC’s 2010 Market Intelligence Planning Services
Coverage focus shifting from products to the solutions they enable
4 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
6. 2009 Year in Review
• The global recession adversely impacted nearly all suppliers of AIDC technology.
• RFID was more insulated than barcode, but both segments saw material contraction.
• Time honored sales and support models are no longer resonating:
The global recession is forcing suppliers to innovate beyond the technologies they develop and
support
• Deploying customers are increasingly looking to their technology suppliers to put skin in
the game by:
Quantifying and guaranteeing the benefits of deployment
Assuming project management accountability
Insulating against obsolescence
Developing financing models that reduce opportunity costs and free up capital to address competing
IT initiatives
5 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
7. 2009 Year in Review: Barcode
Recession caused a significant contraction of core b
R i d i ifi t t ti f barcode h d
d hardware
Yr/Yr Growth: Core Barcode Hardware
15.0%
10.0%
5.0%
0.0%
5 0%
-5.0% 2008 2009 2010 2011 2012 2013
-10.0%
-15.0%
-20.0%
-25.0%
2008 2009 2010 2011 2012 2013
Handheld Scanners Stationary Scanners Barcode Printers TOTAL
6 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
8. 2009 Year in Review: RFID
Growth slowed b t rapid return t hi t i l growth expected
G th l d but id t to historical th t d
Yr/Yr Growth: Core RFID Hardware
25.0%
20.0%
15.0%
10.0%
5.0%
0.0%
-5.0% 2008 2009 2010 2011 2012 2013
-10.0%
-10 0%
2008 2009 2010 2011 2012 2013
Transponders Readers Printer/Encoders Total
7 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
9. What were the underlying causes of contraction?
Global R
Gl b l Recession I
i Impacts Core AIDC S
t C Segments H d t
t Hardest
• The global recession brought contraction in demand, production and employment, which in-
turn created increased supply chain capacity and decreased supply chain velocity.
• Reductions in capacity and velocity softened the automation imperative in core supply chain
segments: manufacturing, T&L and retail.
• Enterprises delayed deployment of planned large scale projects, placing increased
emphasis on cost reduction by lengthening refresh cycles and supporting installed
solutions.
8 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
10. Which product segments of the AIDC market were
most impacted by the recession?
p y
• Most Impacted: Barcode • Most Impacted: RFID
Laser scanners Readers
• Handheld Printer/Encoders
• Stationary EPC UHF Hardware
Stationary barcode label printers • Least Impacted RFID
• Least Impacted: Barcode Middleware/Edgeware
Imagers Installation/Integration Services
Scan engines
Mobile transaction printers
Consumables
9 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
11. What tactics did suppliers take to insulate
themselves from the recession?
• To begin with, none did. Virtually every supplier of AIDC and RFID equipment suffered in
2009. With rare exception.
• However, there are a number of survival strategies and tactics that enabled some to fare
better than others.
• Three of the most common included:
Care and feeding of the installed base
Bundling complementary solution components
Aggressive focus on channel management, retention and support
management
• One of the most successful and oft overlooked:
Deployment of new business models aimed at mitigating risk while maximizing value
10 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
12. Key Questions for 2010
• What are the macro economic trends that will impact future investments in barcode and
RFID technologies?
• Which market segments will provide the strongest near-term growth opportunities?
• Where will barcode and RFID technologies most likely converge, presenting opportunities
for cross selling and increased collaboration among suppliers and their distribution
partners?
• What sales and deployment models present serious investment consideration in the coming
12-24 months?
11 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
13. What are the macro economic trends that will
impact future investments in barcode and RFID?
p
• Increased Global Demand and Manufacturing
Further development of standards and solutions capable of supporting global value chains and
breaking down region adoption barriers
Requires deeper integration (Enterprise, Value Chains)
Facilitate global expansion into core and emerging markets
• More Scrutiny and Management of Investments
Necessitates Reliable and Reproducible Business Models
Pushes back onto the supply community to mitigate risk meet current and future requirements
risk, requirements,
improve customer relationships, and innovate
• Enhanced Security
Increased emphasis on secure value chains, pedigrees, and chain-of-custody
More development of gathering, securing, sharing, routing, and leveraging of business intelligence
• Increased Mobility
Broader deployment, emphasis on convergence with a wider range of enterprise and mission critical
systems – and consumers
12 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
14. Which market segments will provide the strongest near-
term growth opportunities?
g pp
Vertical M k t
V ti l Markets Applications
A li ti
Health Care Patient Safety
Commercial Services Asset and People Tracking
Barcode
Government Field Sales/Service
Specialty Retail Self-Service & Customer Interaction Management
Commercial Services Supply Chain Management
Electronics Asset & People Tracking
Government Ticketing
RFID
Health Care Contactless Payment
Manufacturing Sensing/Monitoring
Pharmaceuticals ID/Access Control/Security
Retail
13 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
15. Where are the centers of convergence for barcode
and RFID?
• Products
Readers and Scanners
Printers and Encoders
Tickets, tags, labels, other consumables
Open platform middleware/edgeware
• Applications
Supply Chain Management and Track/Trace
Asset Management
Security and Anti-counterfeiting
Access Control and ID
Ticketing
MRO (Maintenance, Repair, Overhaul)
WIP and Sample Tracking
LBS (Location Based Services)
POS and Customer Loyalty
14 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
16. What sales and deployment models should be
evaluated/considered in the coming 12-24 months?
g
• Deploying enterprises are looking for suppliers willing to assume increased accountability
for those solutions they sell and support.
• This requirement is being addressed by forward thinking suppliers through:
Managed Service Offerings (hosted models)
• Higher performance and lower liability
• Opportunity cost reduction or elimination
Easily customizable ROI frameworks and sales tools
The Deployment of Project Management Offices to support key accounts and high growth segments
15 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
17. VDC’s 2010 Market Intelligence Planning Services
• Feedback from clients regarding 2009 services:
More information on the solutions and associated operational requirements
More granularity, specificity, and insight
Receipt of business intelligence earlier and more promptly
• How VDC is addressing these requests
Increased coverage of solutions supported by core products and technologies covered
More context and commentary on market trends, applications, end user requirements & preferences,
use environments, supplier strategies … provided in a higher value add and less complex format
environments
Improved data collection process, databases, models, and tools to enable deeper, more granular
analyses and support of custom requirements
More focused scope of work with an accelerated research schedule as a means ensure delivery of
most product in 1H 2010
p
16 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
18. 2010 Schedule and Core Deliverables: Barcode
RESEARCH SCHEDULE AND DELIVERABLES
Volume 1: Handheld Scanners, Offering Segment Analysis May 2010
Volume 2: Stationary Scanners, Offering Segment Analysis May 2010
Volume 3: Barcode Printers, Offering Segment Analysis June 2010
Volume 4: Barcode Printer Consumables, Offering Segment Analysis
, g g y June 2010
Volume 5: Customer Requirements Analysis (across all product types) July 2010
Vendor Profiles Delivered as part of the Offering Segment Analysis
Distribution Analysis Delivered as part of the Offering Segment Analysis
Study Publication Date Actual Market Size/Supplier Share Forecast Market Size
Service Year 2010 2009 2010-2014
Monthly status reports Begin March 2010
Interim findings: 1 month prior to publication of each Offering Segment Analysis volume
17 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
19. 2010 Research Campaign Plan: Barcode
Methodology Target Communities
Approximate Sample Size
Handheld Barcode Scanner Suppliers 15
Stationary Barcode Scanner Suppliers 10
Phone Interviews
Ph I t i Barcode P i t S
B d Printer Suppliers
li 20
Barcode Printer Consumables Suppliers 20
Distributors, resellers, VAR /SI
Di t ib t ll VARs/SIs 25
Web-based Interviews End users, distributors, resellers, VARs/SIs Target N > 500
18 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
20. 2010 Schedule and Core Deliverables: RFID
RESEARCH SCHEDULE AND DELIVERABLES
Volume 1: RFID Transponders, Transponder ICs, and Inlays, Supply-Side Analysis May 2010
Volume 2: RFID Readers, Supply-Side Analysis May 2010
Volume 3: RFID Printers/Encoders, Supply-Side Analysis June 2010
Volume 4: RFID Middleware/Edgeware, Supply-Side Analysis June 2010
Volume 5: RFID Professional Services Supply Side Analysis
Services, Supply-Side July 2010
Volume 6: Contactless Smartcards and RFID Ticketing Systems, Supply-Side Analysis July 2010
Volume 7: RFID Vertical Markets, Data Book August 2010
Volume 8: RFID Applications, Data Book August 2010
Volume 9: RFID Market Drivers and Customer Requirements, End-User Analysis September 2010
Vendor Profiles Delivered as part of the Supply-Side Analysis
Study Publication Date Actual Market Size/Supplier Share
Forecast Market Size
Service Year 2010 2009 2010-2014
Monthly status reports Begin March 2010
Interim findings by volume 1 month prior to publication of each supply-side volume
19 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
21. 2010 Research Campaign Plan: RFID
Methodology
Target Communities
Approximate Sample Size
RFID Hardware and Systems Suppliers 50
RFID Transponder and Reader IC Suppliers 10
Phone Interviews RFID Middleware Suppliers 15
RFID Professional Service Providers 15
Contactless Smartcard System Suppliers 10
Web-based Interviews Enterprise end users and evaluators Target sample N~500
20 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
22. Founding Sponsor Benefits and Schedule
• Service Schedule:
Founding Sponsor enrollment: through January 31, 2010
Deliverables begin with Q1 Bulletin, with major reports: April through September 2010
Planning discussions with early subscribers: through February 2010
Monthly status reports: begin March 2010
Interim findings by volume one month prior to publication of each final report volume
• Founding sponsors receive the following benefits:
Opportunity to provide input on the study architecture, scope, direction
Monthly updates and real-time qualitative findings of interest at each major milestone throughout the
execution phase of the study
Discounts from standard post-publication prices
Executive presentation that walks your team through the research sponsored
21 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice
23. Q&A Session
Thank You for Attending this VDC Webinar
For more information about VDC Research coverage of the global markets
for Barcode and RFID Technologies please contact:
Tom Wimmer
Director, Auto ID and Transaction Automation Technologies Practice
twimmer@vdcresearch.com | 630-279-7959
Drew Nathanson
Director, Research Operations
andrewn@vdcresearch.com | 508-653-9000 ext. 148
Peter Doran
Account Executive
pdoran@vdcresearch.com | 508-653-9000 ext.139
22 – 2010 VDC Research Group, Inc.
AutoID & Transaction Automation Practice