SlideShare une entreprise Scribd logo
1  sur  27
Télécharger pour lire hors ligne
IP-PBX appliance GrandStream UCM6102
Functional overview
and testing results
Evgeny Anvaer, Vladimir Dudchenko
SoftBCom, Ltd. (www.softbcom.ru)
27.02.2014
Grandstream UCM6102- General features
GrandStream UCM6102 is an IP-PBX appliance introduced in July last year.
It’s intended for small-sized companies and has affordable price.
Grandstream UCM6102- General features
• The IP-PBX embedded software is
Asterisk 1.8.23.1. It’s a well-known, reliable
and approved version of Asterisk, keeping a
good balance of advanced functionality
and stability.
• Grandstream UCM6102 is very attractive
for its potential users – having affordable
price (one can buy it for $440) it has a set
very advanced and promising features.
• Grandstream UCM6102 is a modern
solution intended for replacing legacy
communication office system in small
and mid-size companies.
• But just the same it has a few
features which should be taken into
account to avoid disappointment and
unnecessary expenses. We just point
out such features.
• We appreciate help of VOIP GROUP
which provided IP-PBX Grandstream
UCM6102 for this testing.
Grandstream UCM6102- General features
Grandstream UCM6102 connections
1. The PBX has 2 FXO and 2 FXS analog ports. In case of powering the device off the
FXO lines get directly connected to FXS lines. It’s a specific way of fault tolerance
implementation. FXS ports can be connected to analog fax machines.
Grandstream UCM6102 has 2 Ethernet ports: WAN and LAN.
Grandstream UCM6102 connections
2. Grandstream UCM6102 has 2
Ethernet ports: WAN and LAN.
It also features embedded NAT
and firewall. Thus ISP’ line
could be connected directly
without any additional router
or firewall.
3. In case of E1 flow, SIP/E1
gateway is to be implemented.
But as it has almost the same
price as the PBX itself, use of
this appliance in such a case is
not reasonable, while due to
our information the vendor
plans to include E1 port into
the next versions of the
product.
General features
• 30 concurrent calls
• 2 FXO, 2 FXS ports
• 2 x RJ45 10/100/1000 (PoE)
• 2 fault tlerant PSTN
• USB, SD
• 3 virtual conference rooms
• 4 Gb flash memory
• Voice codecs: G.711 A-law/U-law,
G.722, G.723.1 5.3K/6.3K, G.726, G.729A/B,
iLBC, GSM
• Video codecs: H.264, H.263, H263+
• Network protocols: TCP/UDP/IP,
RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP,
TFTP, SSH, HTTP/HTTPS, PPPoE, SIP
(RFC3261), STUN, SRTP, TLS
• Management: TFTP/HTTP/HTTPS
• Dimensions: 226mm (L)x 155mm
(W)x34.5mm(H)
• Power supply - Input: 100-240v, 50-60Hz,
output: 12 v (DC), 1.5A
Grandstream UCM6102 administering
Grandstream UCM6102 is managed through Web GUI
Grandstream UCM6102 administering
General menu appearance (with Russian language setting)
Grandstream UCM6102 specific features
administering and IAX trunk creation
4. The Asterisk configuration files in this PBX are not reachable by any way except using
Web GUI. The CLI options are not documented. The vendor states that the PBX
design doesn’t permit direct manipulations at OS or Asterisk internals level. So only
one VLAN is possible, and no direct connections of more than one SIP provider
applicable – in some cases it becomes a real limitation.
5. Connecting the PBX to remote Asterisk using native IAX2 protocol was tested by
connecting to separate FreePBX installation. For establishing such connection it’s
necessary to create IAX trunk in Grandstream UCM6102 and the same trunk in
remote Asterisk. Attention: the PBX names such trunk automatically (see it in the top
of the trunk creation screen below) and this ID shouldn’t be modified. To finalize the
process - create Inbound and Outbound Routes for both sides.
IAX –trunk creation
Connecting to phone operator
by SIP and by PSTN
5. For connecting the PBX to a phone operator by SIP protocol you need to create SIP
trunk as described above, using SIP type trunk instead of IAX2. For connecting the
PBX by analog port you need to create analog trunk as below in paragraph 7.
6. For connecting to telephone operator by analog line you need to use FXO ports.
When implementing the PBX in Russia you need to place between PSTN input and
the PBX FXO port a detector of hang-up signals. For each FXO connection create
analog trunk in the PBX. To make PBX capable to detect hang-up and congestion
signals automatically push a special button “Detect” in the trunk creation screen.
Connecting to phone operator by PSTN
Connecting IP PBX to analog phones
8. FXS–ports do not
require any special
settings. Just
create Extension
after phone has
been connected.
Fault tolerance and
WAN connection
9. In case of analog lines Grandstream UCM6102 is fault tolerant to power supply
issues. When the appliance is powered off the FXS-ports get directly connected
to FXO-ports and the phone communications keep running
10. The PBX can operate as a switch or as a router. So Grandstream UCM6102 can
be directly connected to ISP (see paragraph 4). Firewall and Fail2Ban settings
could be modified as shown in the next slides.
Firewall settings
Fail2Ban settings
11. By default
Fail2Ban is
disabled. With
Fail2Ban enabled
a white list of
reliable devices
could be set. All
blocked devices
will be unblocked
automatically
after the delay
established (in
seconds) in
«Banned
Duration».
NAT Settings
Queue creation
12. Queues can be
easily created
by GUI. The
method of
users log in/off
to the queue is
set separately.
Queue is
associated to
the specific
extension
number
Queue creation
Code settings for operators logging into the queue in and logging out.
Some specific functional features
13. Supposing the PBX could be used for a small call center we didn’t find any queue
monitoring tools. It’s not possible to involve external monitoring tools either
(e.g., Loway QueueMertics) due to closed embedded Asterisk configuration.
14. The PBX can record calls in wav-format and place records on internal disk of 4 GB
size. The calls could be also recorded to a flash card or SD-card in case of their
presence. One minute of call record has 948 KB volume.
15. Backup could be accomplished to internal disk, flash- or SD-card or external
SFTP-server.
Backup copy creation
Backup administering
IVR creation
16. IVR are
created by
GUI. In one-
level menu
the specific
functions get
bound to
buttons
pushed during
IVR execution.
IVR creation
Defining functions for
time-out and wrong
option events.
Call transfer and call forward
17. Any call can be
transferred to any
phone number
(internal or
external) during
talking by dialing
special feature code.
By default blind
transfer has ‘#1’
code and attended
transfer has ‘*2’
code. In this
example all calls to
5001 will be
unconditionally
forwarded to mobile
number with area
code 905
Feature Codes for users
18. There are no personal
settings of GUI for PBX
subscribers, but they
can use feature codes
(which are set by
administrator) to
accomplish necessary
functions. Feature
codes could be bound
to variety of functions:
call forward, call
parking, DND (Do Not
Disturb) etc.
Dialing such codes
subscribers can call
some specific functions
(The upper side of the
screenshot).
Outbound routes defined by rules
19. For each rule user
can define several
patterns, and all
outbound calls
complying to a
specific pattern will
use corresponding
trunk, which is also
defined in this rule.
In case of primary
trunk unavailability
or being busy a
failover trunk could
be used. For
creating failover
trunk click the
button «Click to add
failover trunk».

Contenu connexe

Tendances

Matrix Telecom Solutions: SIMADO GFX11 - FCT
Matrix Telecom Solutions: SIMADO GFX11 - FCTMatrix Telecom Solutions: SIMADO GFX11 - FCT
Matrix Telecom Solutions: SIMADO GFX11 - FCTMatrix Comsec
 
Asterisk PBX Presentation, 2006
Asterisk PBX Presentation, 2006Asterisk PBX Presentation, 2006
Asterisk PBX Presentation, 2006Erkhembaatar M.
 
Yeastar MyPBX-Basic configuration
Yeastar MyPBX-Basic configurationYeastar MyPBX-Basic configuration
Yeastar MyPBX-Basic configurationHossein Yavari
 
Matrix Telecom Solutions: SETU ATAs
Matrix Telecom Solutions: SETU ATAs Matrix Telecom Solutions: SETU ATAs
Matrix Telecom Solutions: SETU ATAs Matrix Comsec
 
Matrix Telecom Solutions: SETU VFXTH - Fixed VoIP to FXO-FXS Gateways
Matrix Telecom Solutions: SETU VFXTH  - Fixed VoIP to FXO-FXS GatewaysMatrix Telecom Solutions: SETU VFXTH  - Fixed VoIP to FXO-FXS Gateways
Matrix Telecom Solutions: SETU VFXTH - Fixed VoIP to FXO-FXS GatewaysMatrix Comsec
 
Matrix Telecom Solutions: SETU VGFX - Fixed VoIP to GSM/3G-FXO-FXS Voice Gat...
Matrix Telecom Solutions: SETU VGFX  - Fixed VoIP to GSM/3G-FXO-FXS Voice Gat...Matrix Telecom Solutions: SETU VGFX  - Fixed VoIP to GSM/3G-FXO-FXS Voice Gat...
Matrix Telecom Solutions: SETU VGFX - Fixed VoIP to GSM/3G-FXO-FXS Voice Gat...Matrix Comsec
 
Matrix Telecom Solutions: SETU VFX - Fixed VoIP to FXO-FXS Gateways
Matrix Telecom Solutions: SETU VFX - Fixed VoIP to FXO-FXS GatewaysMatrix Telecom Solutions: SETU VFX - Fixed VoIP to FXO-FXS Gateways
Matrix Telecom Solutions: SETU VFX - Fixed VoIP to FXO-FXS GatewaysMatrix Comsec
 
Tadiran gateway
Tadiran gatewayTadiran gateway
Tadiran gatewayNTCOM Ltd
 
S13. sip trunk to trunk 2015 1002
S13. sip trunk to trunk 2015 1002S13. sip trunk to trunk 2015 1002
S13. sip trunk to trunk 2015 1002Nam Nguyen
 
AddPac Compact Size SIP Paging Terminal Solution
AddPac Compact Size SIP Paging Terminal SolutionAddPac Compact Size SIP Paging Terminal Solution
AddPac Compact Size SIP Paging Terminal SolutionGuisun Han
 
Technical presentation (new)
Technical presentation (new)Technical presentation (new)
Technical presentation (new)Jaydee Slabbert
 
The structure is fundamental: IP PBX, telephony cards and tools for high avai...
The structure is fundamental: IP PBX, telephony cards and tools for high avai...The structure is fundamental: IP PBX, telephony cards and tools for high avai...
The structure is fundamental: IP PBX, telephony cards and tools for high avai...PaloSanto Solutions
 

Tendances (19)

Matrix Telecom Solutions: SIMADO GFX11 - FCT
Matrix Telecom Solutions: SIMADO GFX11 - FCTMatrix Telecom Solutions: SIMADO GFX11 - FCT
Matrix Telecom Solutions: SIMADO GFX11 - FCT
 
Asterisk PBX Presentation, 2006
Asterisk PBX Presentation, 2006Asterisk PBX Presentation, 2006
Asterisk PBX Presentation, 2006
 
Yeastar MyPBX-Basic configuration
Yeastar MyPBX-Basic configurationYeastar MyPBX-Basic configuration
Yeastar MyPBX-Basic configuration
 
Matrix Telecom Solutions: SETU ATAs
Matrix Telecom Solutions: SETU ATAs Matrix Telecom Solutions: SETU ATAs
Matrix Telecom Solutions: SETU ATAs
 
Matrix Telecom Solutions: SETU VFXTH - Fixed VoIP to FXO-FXS Gateways
Matrix Telecom Solutions: SETU VFXTH  - Fixed VoIP to FXO-FXS GatewaysMatrix Telecom Solutions: SETU VFXTH  - Fixed VoIP to FXO-FXS Gateways
Matrix Telecom Solutions: SETU VFXTH - Fixed VoIP to FXO-FXS Gateways
 
Sangoma SBC Training Presentation
Sangoma SBC Training PresentationSangoma SBC Training Presentation
Sangoma SBC Training Presentation
 
Matrix Telecom Solutions: SETU VGFX - Fixed VoIP to GSM/3G-FXO-FXS Voice Gat...
Matrix Telecom Solutions: SETU VGFX  - Fixed VoIP to GSM/3G-FXO-FXS Voice Gat...Matrix Telecom Solutions: SETU VGFX  - Fixed VoIP to GSM/3G-FXO-FXS Voice Gat...
Matrix Telecom Solutions: SETU VGFX - Fixed VoIP to GSM/3G-FXO-FXS Voice Gat...
 
Matrix Telecom Solutions: SETU VFX - Fixed VoIP to FXO-FXS Gateways
Matrix Telecom Solutions: SETU VFX - Fixed VoIP to FXO-FXS GatewaysMatrix Telecom Solutions: SETU VFX - Fixed VoIP to FXO-FXS Gateways
Matrix Telecom Solutions: SETU VFX - Fixed VoIP to FXO-FXS Gateways
 
SETU VTEP March 2014
SETU VTEP March 2014SETU VTEP March 2014
SETU VTEP March 2014
 
Tadiran gateway
Tadiran gatewayTadiran gateway
Tadiran gateway
 
Integrating Surveillance with an Grandstream UCM IPPBX
Integrating Surveillance with an Grandstream UCM IPPBXIntegrating Surveillance with an Grandstream UCM IPPBX
Integrating Surveillance with an Grandstream UCM IPPBX
 
*astTECS - IP PBX_2018
*astTECS - IP PBX_2018*astTECS - IP PBX_2018
*astTECS - IP PBX_2018
 
Grandstream Surveillance Presentation 06/2014
Grandstream Surveillance Presentation 06/2014Grandstream Surveillance Presentation 06/2014
Grandstream Surveillance Presentation 06/2014
 
S13. sip trunk to trunk 2015 1002
S13. sip trunk to trunk 2015 1002S13. sip trunk to trunk 2015 1002
S13. sip trunk to trunk 2015 1002
 
AddPac Compact Size SIP Paging Terminal Solution
AddPac Compact Size SIP Paging Terminal SolutionAddPac Compact Size SIP Paging Terminal Solution
AddPac Compact Size SIP Paging Terminal Solution
 
Technical presentation (new)
Technical presentation (new)Technical presentation (new)
Technical presentation (new)
 
Ap 6511 ss_0610
Ap 6511 ss_0610Ap 6511 ss_0610
Ap 6511 ss_0610
 
SETU VFXTH March 2014
SETU VFXTH March 2014SETU VFXTH March 2014
SETU VFXTH March 2014
 
The structure is fundamental: IP PBX, telephony cards and tools for high avai...
The structure is fundamental: IP PBX, telephony cards and tools for high avai...The structure is fundamental: IP PBX, telephony cards and tools for high avai...
The structure is fundamental: IP PBX, telephony cards and tools for high avai...
 

Similaire à Ip атс grand stream ucm6102 functional overview and testing-eng

Grandstream IP Telephony Products For Any SMB's
Grandstream IP Telephony Products For Any SMB'sGrandstream IP Telephony Products For Any SMB's
Grandstream IP Telephony Products For Any SMB'scloudinfotechsolution
 
Cisco ip phone 8800 series datasheet
Cisco ip phone 8800 series datasheetCisco ip phone 8800 series datasheet
Cisco ip phone 8800 series datasheetAmy Huang
 
voip elements by Karan singh cypher
voip elements by Karan singh cypher voip elements by Karan singh cypher
voip elements by Karan singh cypher Karan Maker
 
Wellgate 26xx Series VoIP Gateway
Wellgate 26xx Series VoIP Gateway Wellgate 26xx Series VoIP Gateway
Wellgate 26xx Series VoIP Gateway Long Nguyen
 
2014 innovaphone different protocols for different things
2014 innovaphone different protocols for different things2014 innovaphone different protocols for different things
2014 innovaphone different protocols for different thingsVOIP2DAY
 
Ip interfaces by faststream technologies
Ip interfaces by faststream technologiesIp interfaces by faststream technologies
Ip interfaces by faststream technologiesVishalMalhotra58
 
Điện thoại ip không dây Yealink w53P datasheet
Điện thoại ip không dây Yealink w53P datasheetĐiện thoại ip không dây Yealink w53P datasheet
Điện thoại ip không dây Yealink w53P datasheetNam TruongGiang
 
Polycom soundpoint ip500 user guide
Polycom soundpoint ip500 user guidePolycom soundpoint ip500 user guide
Polycom soundpoint ip500 user guidebest4systems
 
Clarity4050
Clarity4050Clarity4050
Clarity4050jonanrp
 
VOIP Design & Implementation
VOIP Design & ImplementationVOIP Design & Implementation
VOIP Design & ImplementationAhmed A. Arefin
 
Far South Networks - an introduction
Far South Networks - an introductionFar South Networks - an introduction
Far South Networks - an introductionClarotech_Events
 
Understanding VoIP - 1
Understanding VoIP - 1Understanding VoIP - 1
Understanding VoIP - 1Adebayo Ojo
 
Escene es620 series ip phone user manual en
Escene es620 series ip phone user manual enEscene es620 series ip phone user manual en
Escene es620 series ip phone user manual enEmre Ozcan
 
Pbx presentation ingate_itexpoeast2014
Pbx presentation ingate_itexpoeast2014Pbx presentation ingate_itexpoeast2014
Pbx presentation ingate_itexpoeast2014Atif Ahmad
 
Pbx presentation ingate_itexpoeast2014
Pbx presentation ingate_itexpoeast2014Pbx presentation ingate_itexpoeast2014
Pbx presentation ingate_itexpoeast2014kwader Saudi
 
Polycom soundpoint ip600 user guide
Polycom soundpoint ip600 user guidePolycom soundpoint ip600 user guide
Polycom soundpoint ip600 user guidebest4systems
 
Yeastar Certified Technician S-Series Handouts
Yeastar Certified Technician S-Series HandoutsYeastar Certified Technician S-Series Handouts
Yeastar Certified Technician S-Series HandoutsDemeu Ltd.
 

Similaire à Ip атс grand stream ucm6102 functional overview and testing-eng (20)

Grandstream IP Telephony Products For Any SMB's
Grandstream IP Telephony Products For Any SMB'sGrandstream IP Telephony Products For Any SMB's
Grandstream IP Telephony Products For Any SMB's
 
Cisco ip phone 8800 series datasheet
Cisco ip phone 8800 series datasheetCisco ip phone 8800 series datasheet
Cisco ip phone 8800 series datasheet
 
voip elements by Karan singh cypher
voip elements by Karan singh cypher voip elements by Karan singh cypher
voip elements by Karan singh cypher
 
Wellgate 26xx Series VoIP Gateway
Wellgate 26xx Series VoIP Gateway Wellgate 26xx Series VoIP Gateway
Wellgate 26xx Series VoIP Gateway
 
2014 innovaphone different protocols for different things
2014 innovaphone different protocols for different things2014 innovaphone different protocols for different things
2014 innovaphone different protocols for different things
 
Vo ip
Vo ipVo ip
Vo ip
 
Ip interfaces by faststream technologies
Ip interfaces by faststream technologiesIp interfaces by faststream technologies
Ip interfaces by faststream technologies
 
Điện thoại ip không dây Yealink w53P datasheet
Điện thoại ip không dây Yealink w53P datasheetĐiện thoại ip không dây Yealink w53P datasheet
Điện thoại ip không dây Yealink w53P datasheet
 
Polycom soundpoint ip500 user guide
Polycom soundpoint ip500 user guidePolycom soundpoint ip500 user guide
Polycom soundpoint ip500 user guide
 
Clarity4050
Clarity4050Clarity4050
Clarity4050
 
Webinar Snom
Webinar Snom Webinar Snom
Webinar Snom
 
VOIP Design & Implementation
VOIP Design & ImplementationVOIP Design & Implementation
VOIP Design & Implementation
 
Far South Networks - an introduction
Far South Networks - an introductionFar South Networks - an introduction
Far South Networks - an introduction
 
Understanding VoIP - 1
Understanding VoIP - 1Understanding VoIP - 1
Understanding VoIP - 1
 
Escene es620 series ip phone user manual en
Escene es620 series ip phone user manual enEscene es620 series ip phone user manual en
Escene es620 series ip phone user manual en
 
Voip basics
Voip   basicsVoip   basics
Voip basics
 
Pbx presentation ingate_itexpoeast2014
Pbx presentation ingate_itexpoeast2014Pbx presentation ingate_itexpoeast2014
Pbx presentation ingate_itexpoeast2014
 
Pbx presentation ingate_itexpoeast2014
Pbx presentation ingate_itexpoeast2014Pbx presentation ingate_itexpoeast2014
Pbx presentation ingate_itexpoeast2014
 
Polycom soundpoint ip600 user guide
Polycom soundpoint ip600 user guidePolycom soundpoint ip600 user guide
Polycom soundpoint ip600 user guide
 
Yeastar Certified Technician S-Series Handouts
Yeastar Certified Technician S-Series HandoutsYeastar Certified Technician S-Series Handouts
Yeastar Certified Technician S-Series Handouts
 

Plus de Vladimir Dudchenko

PLASST- Com - A dialog management and statistics collection system for call c...
PLASST- Com - A dialog management and statistics collection system for call c...PLASST- Com - A dialog management and statistics collection system for call c...
PLASST- Com - A dialog management and statistics collection system for call c...Vladimir Dudchenko
 
Plasst-com: Система управления диалогом оператора и сбора статистики для кол...
Plasst-com: Система управления диалогом оператора и сбора статистики для кол...Plasst-com: Система управления диалогом оператора и сбора статистики для кол...
Plasst-com: Система управления диалогом оператора и сбора статистики для кол...Vladimir Dudchenko
 
стоимость проектов по колл центрам на основе Asterisk и ip-телефонии
стоимость проектов по колл центрам на основе Asterisk и ip-телефониистоимость проектов по колл центрам на основе Asterisk и ip-телефонии
стоимость проектов по колл центрам на основе Asterisk и ip-телефонииVladimir Dudchenko
 
Queue metrics решение для мониторинга колл-центров на базе asterisk
Queue metrics   решение для мониторинга колл-центров на базе asteriskQueue metrics   решение для мониторинга колл-центров на базе asterisk
Queue metrics решение для мониторинга колл-центров на базе asteriskVladimir Dudchenko
 
интеграция систем Ip телефонии с прикладными системами
интеграция систем Ip телефонии с прикладными системамиинтеграция систем Ip телефонии с прикладными системами
интеграция систем Ip телефонии с прикладными системамиVladimir Dudchenko
 
Asterisk в составе колл центров
Asterisk в составе колл центровAsterisk в составе колл центров
Asterisk в составе колл центровVladimir Dudchenko
 
1 современные малобюджетные методы построения колл-центров и систем ip-телефонии
1 современные малобюджетные методы построения колл-центров и систем ip-телефонии1 современные малобюджетные методы построения колл-центров и систем ip-телефонии
1 современные малобюджетные методы построения колл-центров и систем ip-телефонииVladimir Dudchenko
 

Plus de Vladimir Dudchenko (9)

Wombat dialer 09 russian
Wombat dialer 09 russianWombat dialer 09 russian
Wombat dialer 09 russian
 
PLASST- Com - A dialog management and statistics collection system for call c...
PLASST- Com - A dialog management and statistics collection system for call c...PLASST- Com - A dialog management and statistics collection system for call c...
PLASST- Com - A dialog management and statistics collection system for call c...
 
Plasst-com: Система управления диалогом оператора и сбора статистики для кол...
Plasst-com: Система управления диалогом оператора и сбора статистики для кол...Plasst-com: Система управления диалогом оператора и сбора статистики для кол...
Plasst-com: Система управления диалогом оператора и сбора статистики для кол...
 
стоимость проектов по колл центрам на основе Asterisk и ip-телефонии
стоимость проектов по колл центрам на основе Asterisk и ip-телефониистоимость проектов по колл центрам на основе Asterisk и ip-телефонии
стоимость проектов по колл центрам на основе Asterisk и ip-телефонии
 
Queue metrics решение для мониторинга колл-центров на базе asterisk
Queue metrics   решение для мониторинга колл-центров на базе asteriskQueue metrics   решение для мониторинга колл-центров на базе asterisk
Queue metrics решение для мониторинга колл-центров на базе asterisk
 
интеграция систем Ip телефонии с прикладными системами
интеграция систем Ip телефонии с прикладными системамиинтеграция систем Ip телефонии с прикладными системами
интеграция систем Ip телефонии с прикладными системами
 
Asterisk в составе колл центров
Asterisk в составе колл центровAsterisk в составе колл центров
Asterisk в составе колл центров
 
1 современные малобюджетные методы построения колл-центров и систем ip-телефонии
1 современные малобюджетные методы построения колл-центров и систем ip-телефонии1 современные малобюджетные методы построения колл-центров и систем ip-телефонии
1 современные малобюджетные методы построения колл-центров и систем ip-телефонии
 
Queuemetrics russian
Queuemetrics russianQueuemetrics russian
Queuemetrics russian
 

Dernier

UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1DianaGray10
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Adtran
 
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDEADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDELiveplex
 
20230202 - Introduction to tis-py
20230202 - Introduction to tis-py20230202 - Introduction to tis-py
20230202 - Introduction to tis-pyJamie (Taka) Wang
 
How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?IES VE
 
Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Brian Pichman
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Commit University
 
Comparing Sidecar-less Service Mesh from Cilium and Istio
Comparing Sidecar-less Service Mesh from Cilium and IstioComparing Sidecar-less Service Mesh from Cilium and Istio
Comparing Sidecar-less Service Mesh from Cilium and IstioChristian Posta
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Websitedgelyza
 
Bird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemBird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemAsko Soukka
 
UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8DianaGray10
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxGDSC PJATK
 
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdfIaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdfDaniel Santiago Silva Capera
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024D Cloud Solutions
 
Designing A Time bound resource download URL
Designing A Time bound resource download URLDesigning A Time bound resource download URL
Designing A Time bound resource download URLRuncy Oommen
 
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfJamie (Taka) Wang
 
UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6DianaGray10
 
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online CollaborationCOMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online Collaborationbruanjhuli
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostMatt Ray
 

Dernier (20)

UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1UiPath Platform: The Backend Engine Powering Your Automation - Session 1
UiPath Platform: The Backend Engine Powering Your Automation - Session 1
 
Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™Meet the new FSP 3000 M-Flex800™
Meet the new FSP 3000 M-Flex800™
 
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDEADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
ADOPTING WEB 3 FOR YOUR BUSINESS: A STEP-BY-STEP GUIDE
 
20230202 - Introduction to tis-py
20230202 - Introduction to tis-py20230202 - Introduction to tis-py
20230202 - Introduction to tis-py
 
201610817 - edge part1
201610817 - edge part1201610817 - edge part1
201610817 - edge part1
 
How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?How Accurate are Carbon Emissions Projections?
How Accurate are Carbon Emissions Projections?
 
Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )Building Your Own AI Instance (TBLC AI )
Building Your Own AI Instance (TBLC AI )
 
Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)Crea il tuo assistente AI con lo Stregatto (open source python framework)
Crea il tuo assistente AI con lo Stregatto (open source python framework)
 
Comparing Sidecar-less Service Mesh from Cilium and Istio
Comparing Sidecar-less Service Mesh from Cilium and IstioComparing Sidecar-less Service Mesh from Cilium and Istio
Comparing Sidecar-less Service Mesh from Cilium and Istio
 
COMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a WebsiteCOMPUTER 10 Lesson 8 - Building a Website
COMPUTER 10 Lesson 8 - Building a Website
 
Bird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystemBird eye's view on Camunda open source ecosystem
Bird eye's view on Camunda open source ecosystem
 
UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8UiPath Studio Web workshop series - Day 8
UiPath Studio Web workshop series - Day 8
 
Cybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptxCybersecurity Workshop #1.pptx
Cybersecurity Workshop #1.pptx
 
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdfIaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
IaC & GitOps in a Nutshell - a FridayInANuthshell Episode.pdf
 
Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024Artificial Intelligence & SEO Trends for 2024
Artificial Intelligence & SEO Trends for 2024
 
Designing A Time bound resource download URL
Designing A Time bound resource download URLDesigning A Time bound resource download URL
Designing A Time bound resource download URL
 
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
activity_diagram_combine_v4_20190827.pdfactivity_diagram_combine_v4_20190827.pdf
 
UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6UiPath Studio Web workshop series - Day 6
UiPath Studio Web workshop series - Day 6
 
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online CollaborationCOMPUTER 10: Lesson 7 - File Storage and Online Collaboration
COMPUTER 10: Lesson 7 - File Storage and Online Collaboration
 
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCostKubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
KubeConEU24-Monitoring Kubernetes and Cloud Spend with OpenCost
 

Ip атс grand stream ucm6102 functional overview and testing-eng

  • 1. IP-PBX appliance GrandStream UCM6102 Functional overview and testing results Evgeny Anvaer, Vladimir Dudchenko SoftBCom, Ltd. (www.softbcom.ru) 27.02.2014
  • 2. Grandstream UCM6102- General features GrandStream UCM6102 is an IP-PBX appliance introduced in July last year. It’s intended for small-sized companies and has affordable price.
  • 3. Grandstream UCM6102- General features • The IP-PBX embedded software is Asterisk 1.8.23.1. It’s a well-known, reliable and approved version of Asterisk, keeping a good balance of advanced functionality and stability. • Grandstream UCM6102 is very attractive for its potential users – having affordable price (one can buy it for $440) it has a set very advanced and promising features.
  • 4. • Grandstream UCM6102 is a modern solution intended for replacing legacy communication office system in small and mid-size companies. • But just the same it has a few features which should be taken into account to avoid disappointment and unnecessary expenses. We just point out such features. • We appreciate help of VOIP GROUP which provided IP-PBX Grandstream UCM6102 for this testing. Grandstream UCM6102- General features
  • 5. Grandstream UCM6102 connections 1. The PBX has 2 FXO and 2 FXS analog ports. In case of powering the device off the FXO lines get directly connected to FXS lines. It’s a specific way of fault tolerance implementation. FXS ports can be connected to analog fax machines. Grandstream UCM6102 has 2 Ethernet ports: WAN and LAN.
  • 6. Grandstream UCM6102 connections 2. Grandstream UCM6102 has 2 Ethernet ports: WAN and LAN. It also features embedded NAT and firewall. Thus ISP’ line could be connected directly without any additional router or firewall. 3. In case of E1 flow, SIP/E1 gateway is to be implemented. But as it has almost the same price as the PBX itself, use of this appliance in such a case is not reasonable, while due to our information the vendor plans to include E1 port into the next versions of the product. General features • 30 concurrent calls • 2 FXO, 2 FXS ports • 2 x RJ45 10/100/1000 (PoE) • 2 fault tlerant PSTN • USB, SD • 3 virtual conference rooms • 4 Gb flash memory • Voice codecs: G.711 A-law/U-law, G.722, G.723.1 5.3K/6.3K, G.726, G.729A/B, iLBC, GSM • Video codecs: H.264, H.263, H263+ • Network protocols: TCP/UDP/IP, RTP/RTCP, ICMP, ARP, DNS, DDNS, DHCP, NTP, TFTP, SSH, HTTP/HTTPS, PPPoE, SIP (RFC3261), STUN, SRTP, TLS • Management: TFTP/HTTP/HTTPS • Dimensions: 226mm (L)x 155mm (W)x34.5mm(H) • Power supply - Input: 100-240v, 50-60Hz, output: 12 v (DC), 1.5A
  • 7. Grandstream UCM6102 administering Grandstream UCM6102 is managed through Web GUI
  • 8. Grandstream UCM6102 administering General menu appearance (with Russian language setting)
  • 9. Grandstream UCM6102 specific features administering and IAX trunk creation 4. The Asterisk configuration files in this PBX are not reachable by any way except using Web GUI. The CLI options are not documented. The vendor states that the PBX design doesn’t permit direct manipulations at OS or Asterisk internals level. So only one VLAN is possible, and no direct connections of more than one SIP provider applicable – in some cases it becomes a real limitation. 5. Connecting the PBX to remote Asterisk using native IAX2 protocol was tested by connecting to separate FreePBX installation. For establishing such connection it’s necessary to create IAX trunk in Grandstream UCM6102 and the same trunk in remote Asterisk. Attention: the PBX names such trunk automatically (see it in the top of the trunk creation screen below) and this ID shouldn’t be modified. To finalize the process - create Inbound and Outbound Routes for both sides.
  • 11. Connecting to phone operator by SIP and by PSTN 5. For connecting the PBX to a phone operator by SIP protocol you need to create SIP trunk as described above, using SIP type trunk instead of IAX2. For connecting the PBX by analog port you need to create analog trunk as below in paragraph 7. 6. For connecting to telephone operator by analog line you need to use FXO ports. When implementing the PBX in Russia you need to place between PSTN input and the PBX FXO port a detector of hang-up signals. For each FXO connection create analog trunk in the PBX. To make PBX capable to detect hang-up and congestion signals automatically push a special button “Detect” in the trunk creation screen.
  • 12. Connecting to phone operator by PSTN
  • 13. Connecting IP PBX to analog phones 8. FXS–ports do not require any special settings. Just create Extension after phone has been connected.
  • 14. Fault tolerance and WAN connection 9. In case of analog lines Grandstream UCM6102 is fault tolerant to power supply issues. When the appliance is powered off the FXS-ports get directly connected to FXO-ports and the phone communications keep running 10. The PBX can operate as a switch or as a router. So Grandstream UCM6102 can be directly connected to ISP (see paragraph 4). Firewall and Fail2Ban settings could be modified as shown in the next slides.
  • 16. Fail2Ban settings 11. By default Fail2Ban is disabled. With Fail2Ban enabled a white list of reliable devices could be set. All blocked devices will be unblocked automatically after the delay established (in seconds) in «Banned Duration».
  • 18. Queue creation 12. Queues can be easily created by GUI. The method of users log in/off to the queue is set separately. Queue is associated to the specific extension number
  • 19. Queue creation Code settings for operators logging into the queue in and logging out.
  • 20. Some specific functional features 13. Supposing the PBX could be used for a small call center we didn’t find any queue monitoring tools. It’s not possible to involve external monitoring tools either (e.g., Loway QueueMertics) due to closed embedded Asterisk configuration. 14. The PBX can record calls in wav-format and place records on internal disk of 4 GB size. The calls could be also recorded to a flash card or SD-card in case of their presence. One minute of call record has 948 KB volume. 15. Backup could be accomplished to internal disk, flash- or SD-card or external SFTP-server.
  • 23. IVR creation 16. IVR are created by GUI. In one- level menu the specific functions get bound to buttons pushed during IVR execution.
  • 24. IVR creation Defining functions for time-out and wrong option events.
  • 25. Call transfer and call forward 17. Any call can be transferred to any phone number (internal or external) during talking by dialing special feature code. By default blind transfer has ‘#1’ code and attended transfer has ‘*2’ code. In this example all calls to 5001 will be unconditionally forwarded to mobile number with area code 905
  • 26. Feature Codes for users 18. There are no personal settings of GUI for PBX subscribers, but they can use feature codes (which are set by administrator) to accomplish necessary functions. Feature codes could be bound to variety of functions: call forward, call parking, DND (Do Not Disturb) etc. Dialing such codes subscribers can call some specific functions (The upper side of the screenshot).
  • 27. Outbound routes defined by rules 19. For each rule user can define several patterns, and all outbound calls complying to a specific pattern will use corresponding trunk, which is also defined in this rule. In case of primary trunk unavailability or being busy a failover trunk could be used. For creating failover trunk click the button «Click to add failover trunk».