2. VirtualEmployee.com
Introduction :
Many a company has searched in vain for that perfect outsourcing
experience that has hitherto eluded them for whatever reason. It could be
because of many factors - the wrong choice of an outsourcing partner,
hasty research and outsourcing for the wrong reasons. This handy guide
here helps you get the best out of outsourcing by telling you all about that
valuable asset – the virtual employee.
A Handy Guide For Hiring The Ideal Virtual Employee
These days when one talks about outsourcing, one also talks
about remote staffing or virtual employees instead of the usual
freelancing model. The burgeoning outsourcing industry is constantly
evolving, and while freelancers may have been what defined it at one
point of time, today there are new entrants on the horizon that have
created their own niche and loyal following.
3. VirtualEmployee.com
Topping the list is the virtual employee. As the name suggests,
the virtual employee is just an employee who works remotely from an
outsourcing service provider's office from a remote offshore destination
(India being the most favored). The virtual employee is slowly but surely
nudging the freelancer from its numerous Uno position in the
outsourcing world, as companies have realized the manifold benefits of
hiring one.
One word of caution here. It is essential for any company to
make a distinction between a virtual employee and a virtual assistant
and knowing who suits their particular requirements. Go for establishing
vendors which provide all the office space and accessories along with a
virtual employee. You don't have to bother about anything else except
work because the employee gets everything from the vendor's side
(employee insurance, hardware, software, employee benefits – basically
all that an employee is entitled to from an office).
Here is a handy guide that covers everything from the benefits
of hiring a virtual employee to the most effective tools that need to be
used to communicate with them.
4. VirtualEmployee.com
Benefits of hiring a virtual employee :
A virtual employee is first and foremost an employee, just like a regular, locally
hired employee. A virtual employee is most definitely not a freelancer.
A virtual employee works for just one client at a time in a dedicated and exclusive
manner, unlike a freelancer who handles multiple clients and assignments
simultaneously.
Since a virtual employee works from the office of the vendor, professionalism
and accountability are never compromised issues. In addition, the vendor's HR
managers are always at hand to supervise the virtual employee and make sure
that they are working in a manner that is expected of them.
A virtual employee enjoys easy access to the best in hardware and latest
software and high-speed Internet connectivity, making it very convenient for the
client to control, manage and collaborate online with their virtual employee(s).
Your data will always be safeguarded with a virtual employee because not only
are they under strict surveillance at all times, the vendor also makes sure that the
client's precious data is stored either on their large virtual servers or directly on
the client's own server back home.
5. VirtualEmployee.com
Where can you find a virtual employee?
Well, the outsourcing industry is filled with vendors of all types offering
quick-fix solutions to a myriad outsourcing requirements. However, one needs to
do a thorough background check before deciding to partner with any of them.
Remember, there are plenty of websites for freelancers, and maybe
even virtual assistants, but not as many for a virtual employee. One of the
leading outsourcing companies in India is VirtualEmployee.com and it has the
distinction of being the first to introduce the concept of the virtual employee to
the world. So, the answer is that you can find this virtual employee in
cyberspace, provided you do some research and make a well-informed decision
that is not just based on low cost alone.
How to hire a virtual employee?
The really reputed outsourcing vendors would have a recruitment
process that mirrors the one any company would normally have in place in their
own set-up. Resumes would be sent to you (the client) for scanning and the short-
listed ones would be interviewed by the vendor's recruitment executives and
then by you as well. For technical vacancies, candidates may even be asked to
appear for tests to further test their skills and expertise levels. Depending on how
well established the vendor is, a client sitting in the US or the UK can easily enjoy
conducting an interview with the selected candidates via modern means such as
video conferencing as well. Only when you are totally satisfied, will you hire, in
much the same manner as you would locally.
6. VirtualEmployee.com
Some effective tools to communicate with a virtual employee
Once you have hired your virtual employee, it is essential to
establish an effective communication system with them since this forms
the backbone of any successful outsourcing venture.
Here are some tools that will hold you in good stead when dealing with your
virtual employee:
1. Emails – The number one tool for online collaboration. Makes sure that all
emails are stored properly and contain clearly worded instructions so as to avoid
any ambiguity. Be prompt in replying to and acknowledging emails.
2. Video conferencing – Sometimes a mere telephone call or an email or a Skype
chat does not suffice. A face-to-face interaction often is the best way to discuss
important aspects of work. This not only adds to the overall clarity but also saves
time and avoids miscommunication.
3. Skype chats – The backbone of modern-day office communication, Skype is
probably one of the fastest and easiest ways to communicate with your virtual
employee, and effective for sending files as well in case email is having technical
glitches.
4. Telephone calls – You could establish a pattern of one telephone call a week or
whatever frequency suits you. A reputed vendor would have a telephone with
the local number of your country as well.
7. VirtualEmployee.com
A virtual employee can be an enormous asset and an important
addition to your team, irrespective of the time zone difference or the
geographical distance. A good employee makes a significant contribution
to a company's growth – it doesn't matter whether they are located
down the corridor or halfway across the globe.
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