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Search and Social Media
                                                                      David Warwick
                                         Social Media and Online Strategy Discussion
                                                                        March 2012



                                                                       @drwarwick




Experience. Capability. Technology                                          bwired.com.au
DISCOVERY
                                      ENGAGEMENT
                                      INTERACTION



Experience. Capability. Technology                  bwired.com.au
Experience. Capability. Technology   bwired.com.au
Assets
  Structure and History




                                     SEARCH



                                              SOCIAL


Experience. Capability. Technology                     bwired.com.au
Siemens
  Structure and History




Experience. Capability. Technology   bwired.com.au
Pagerank
  Structure and History




Experience. Capability. Technology   bwired.com.au
Search context
  Structure and History




Experience. Capability. Technology   bwired.com.au
Experience. Capability. Technology   bwired.com.au
TOOLS
                        &
                LANGUAGE OWNERSHIP


Experience. Capability. Technology   bwired.com.au
Persona
  Structure and History
                                        Steven is a 38 year old, third generation farmer in
                                        Geraldton WA. He grows wheat, barley and canola as a break
                                        crop. He has been using a laptop since 2008 and upgraded to
                                        a Smart Phone in 2011.
                                        Managing over 3,000 hectares, studied agricultural science
                                        and then travelled before returning to the family farm. He takes
                                        agronomic advice but likes to back up major decisions with his
                                        own research and often makes suggestions to his agronomist
                                        and farm staff that is well informed and progressive. Steven is
                                        a pragmatic and opportunist user of online services.
                                        Steven only accesses the Internet as required for the farm or
                                        in connection with hobbies, travel and sports. He has however
                                        developed an online routine that includes some combination of
                                        morning (mostly email), evenings (general use and finance)
                                        and wet days (more broadly exploratory).
                                        In an instance where Steven is searching for information, he
    Gender = Male                       immediately defaults to Google as a practical and practical
    Age = 38                            pathway to crop, product and most other ‘non-routine’ online
    Location = Rural                    content.
    Education = Bachelor Degree (40%)
    Internet = Broadband
    Time Online = 6hrs per week


Experience. Capability. Technology                                                             bwired.com.au
Lexicon
  Structure and History




Experience. Capability. Technology   bwired.com.au
Listening Post
  Structure and History




Experience. Capability. Technology   bwired.com.au
Protocol
  Structure and History




Experience. Capability. Technology   bwired.com.au
Measure
  Structure and History




Experience. Capability. Technology   bwired.com.au
Experience. Capability. Technology   bwired.com.au
Facebook
  Structure and History




Experience. Capability. Technology   bwired.com.au
Steps to Control
  Structure and History

    WORKSHOP                         Information discovery and object setting

    PERSONA(S)                       Target audience descriptions (key behaviours)

    LEXICON                          Corporate discoverylanguage resource

    LISTENING                        Online monitoring solution (such as Radian 6)

    SEARCH SET                       Volumetric SEO and SEM key phrase set

    TEMPLATE                         Content drafting and editing framework

    POLICY                           Short-form policy statement and/or review

    ROADMAP                          Recommended deployment strategy (channels)



Experience. Capability. Technology                                                   bwired.com.au
Kick-Off?
                                          Questions / Objectives


                                     davidw@bwired.com.au | 0411 411 555




Experience. Capability. Technology                                         bwired.com.au
END
                                                         David Warwick
                                     Director of Technology and Services

                                                     davidw@bwired.com.au
                                                        M: +61 0411 411 555
                                                                @drwarwick




Experience. Capability. Technology                                  bwired.com.au

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Search and Social Services

  • 1. Search and Social Media David Warwick Social Media and Online Strategy Discussion March 2012 @drwarwick Experience. Capability. Technology bwired.com.au
  • 2. DISCOVERY ENGAGEMENT INTERACTION Experience. Capability. Technology bwired.com.au
  • 4. Assets Structure and History SEARCH SOCIAL Experience. Capability. Technology bwired.com.au
  • 5. Siemens Structure and History Experience. Capability. Technology bwired.com.au
  • 6. Pagerank Structure and History Experience. Capability. Technology bwired.com.au
  • 7. Search context Structure and History Experience. Capability. Technology bwired.com.au
  • 9. TOOLS & LANGUAGE OWNERSHIP Experience. Capability. Technology bwired.com.au
  • 10. Persona Structure and History Steven is a 38 year old, third generation farmer in Geraldton WA. He grows wheat, barley and canola as a break crop. He has been using a laptop since 2008 and upgraded to a Smart Phone in 2011. Managing over 3,000 hectares, studied agricultural science and then travelled before returning to the family farm. He takes agronomic advice but likes to back up major decisions with his own research and often makes suggestions to his agronomist and farm staff that is well informed and progressive. Steven is a pragmatic and opportunist user of online services. Steven only accesses the Internet as required for the farm or in connection with hobbies, travel and sports. He has however developed an online routine that includes some combination of morning (mostly email), evenings (general use and finance) and wet days (more broadly exploratory). In an instance where Steven is searching for information, he Gender = Male immediately defaults to Google as a practical and practical Age = 38 pathway to crop, product and most other ‘non-routine’ online Location = Rural content. Education = Bachelor Degree (40%) Internet = Broadband Time Online = 6hrs per week Experience. Capability. Technology bwired.com.au
  • 11. Lexicon Structure and History Experience. Capability. Technology bwired.com.au
  • 12. Listening Post Structure and History Experience. Capability. Technology bwired.com.au
  • 13. Protocol Structure and History Experience. Capability. Technology bwired.com.au
  • 14. Measure Structure and History Experience. Capability. Technology bwired.com.au
  • 16. Facebook Structure and History Experience. Capability. Technology bwired.com.au
  • 17. Steps to Control Structure and History WORKSHOP Information discovery and object setting PERSONA(S) Target audience descriptions (key behaviours) LEXICON Corporate discoverylanguage resource LISTENING Online monitoring solution (such as Radian 6) SEARCH SET Volumetric SEO and SEM key phrase set TEMPLATE Content drafting and editing framework POLICY Short-form policy statement and/or review ROADMAP Recommended deployment strategy (channels) Experience. Capability. Technology bwired.com.au
  • 18. Kick-Off? Questions / Objectives davidw@bwired.com.au | 0411 411 555 Experience. Capability. Technology bwired.com.au
  • 19. END David Warwick Director of Technology and Services davidw@bwired.com.au M: +61 0411 411 555 @drwarwick Experience. Capability. Technology bwired.com.au