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FZIFORSCHUNGSZENTRUM
INFORMATIK
Applying Quantified Self Approaches to
Support Reflective Learning
Verónica Rivera-Pelayo
FZI Research Center for Information Technology, Germany
21 September 2012
Agenda
 Setting the Scene
 Background: Reflective Learning and The Quantified Self
 Research Questions and Approach
 Integrated Model
 Use Cases
 LIM App
 MoodMap App
 Wrap up
21.09.2012 © FZI Forschungszentrum Informatik 2
Setting the Scene
21.09.2012 © FZI Forschungszentrum Informatik 3
„Returning to and evaluating past
work experiences…“
„… in order to learn and improve
future experiences“
Setting the Scene
21.09.2012 © FZI Forschungszentrum Informatik 4
„Returning to and evaluating past
work experiences…“
„… in order to learn and improve
future experiences“
Setting the Scene
21.09.2012 © FZI Forschungszentrum Informatik 5
„Returning to and evaluating past
work experiences…“
„… in order to learn and improve
future experiences“
Setting the Scene
21.09.2012 © FZI Forschungszentrum Informatik 6
„Returning to and evaluating past
work experiences…“
„… in order to learn and improve
future experiences“
D. Boud, R. Keogh, and D. Walker. Reflection: Turning Experience into Learning, chapter Promoting Reflection in Learning: a
Model., pages 18-40. Routledge Falmer, New York, 1985.
Reflective Learning
 Returning to and evaluating past work performances and personal
experiences in order to promote continuous learning and improve
future experiences.
21.09.2012 © FZI Forschungszentrum Informatik 7
The Quantified Self. http://quantifiedself.com
The Quantified Self
 Quantified Self (QS)
 Collaboration of users and tool makers
 Self-knowledge through self-tracking
 Gaining self-knowledge about one‘s experiences, behaviors, habits and
thoughts
21.09.2012 © FZI Forschungszentrum Informatik 8
Research Questions
 Can Quantified Self aid Learning at work?
 How can Quantified Self principles and tools support reflective learning
at work scenarios?
 Can the use of QS tools capture data about our daily work-activities,
which can be relevant for reflective learning?
 What different mechanisms can we use for visualizing the data to foster
learning processes and motivate users to track data about themselves?
 Is this information useful to learn from our own experiences and
improve our work? e.g. Can users get to feel better, suffer less
emotional load and perform their work better?
21.09.2012 © FZI Forschungszentrum Informatik 9
Research Approach
 Theory Model
 Unification of QS approaches and Reflective Learning
 Identification of support dimensions
 2 Use Cases
 Identification of a work context and its requirements
 Development of an application (user-centered)
 Interaction design and motivational techniques
 Incremental refinement
 Evaluation in real contexts
 Summative Evaluation
 Success of the application for learning purposes
 End-user benefits
21.09.2012 © FZI Forschungszentrum Informatik 10
E
Integrated Model of Reflective Learning and
Quantified Self
21.09.2012 © FZI Forschungszentrum Informatik 11
Theory: Cognitive process
E
Integrated Model of Reflective Learning and
Quantified Self
21.09.2012 © FZI Forschungszentrum Informatik 12
Theory: Cognitive process Tools: Experimentation
E
E
Integrated Model of Reflective Learning and
Quantified Self
21.09.2012 © FZI Forschungszentrum Informatik 13
Theory: Cognitive process Tools: Experimentation
Integrated Model of Reflective Learning and
Quantified Self
10.07.2014 © FZI Forschungszentrum Informatik 14
[1] Applying Quantified Self Approaches to Support Reflective Learning. Verónica Rivera-Pelayo, Valentin Zacharias, Lars Müller,
Simone Braun. Learning Analytics and Knowledge 2012 (LAK 2012), Vancouver, Canada
[2] A Framework for Applying Quantified Self Approaches to Support Reflective Learning. Verónica Rivera-Pelayo, Valentin
Zacharias, Lars Müller, Simone Braun. IADIS International Conference on Mobile Learning (Mlearning 2012), Berlin, Germany
Reflective ProcessExperience(s) Outcomes
Tracking Cues
21.09.2012 © FZI Forschungszentrum Informatik 15
Reflective ProcessExperience(s) Outcomes
Triggering
21.09.2012 © FZI Forschungszentrum Informatik 16
Reflective ProcessExperience(s) Outcomes
Recalling and Revisiting Experiences
21.09.2012 © FZI Forschungszentrum Informatik 17
Reflective ProcessExperience(s) Outcomes
Use Case 1: reflecting on Feedback
 Academic and research context
 Capturing of feedback
 Support researchers, professors, lecturers, students
 Lectures and conferences
 In-action & On-action
21.09.2012 © FZI Forschungszentrum Informatik 18
LIM App: Live Interest Meter
 First Prototype
 Refinements for second prototype
21.09.2012 © FZI Forschungszentrum Informatik 19
Use Case 2: reflecting on Mood
 Telecommunications company
 Capturing mood
 Weekly virtual meetings
 Lack of non-verbal communication
21.09.2012 © FZI Forschungszentrum Informatik 20
MoodMap App
21.09.2012 © FZI Forschungszentrum Informatik 21
MoodMap App
 Reviewing mood evolution
 Comparing own values with the
rest of the team
21.09.2012 © FZI Forschungszentrum Informatik 22
MoodMap App: 3 scenarios for 2nd Prototype
 IT Company – Netherlands
 Project meetings (whole project and comparison with documents)
 Feedback and support of the RL process (triggering)
 Call takers at Emergency Service – Italy
 Contextualization
 Market Experiment – Germany
 Evaluation of benefit of RL (better negotiation/trading, avoiding bubbles)
21.09.2012 © FZI Forschungszentrum Informatik 23
Wrap Up: My contribution
 Integrated model to inform technological support of reflective
learning at work
 New tools to support learners in different work environments
 HCI perspective
 Quantification and analysis of abstract data
 Visualization of affective data and its context
 Interaction design for mobile applications
 Techniques for user’s motivation
21.09.2012 © FZI Forschungszentrum Informatik 24
TEL
HCI
LAIS
MT
Wrap Up: Stepping forward
21.09.2012 © FZI Forschungszentrum Informatik 25
LIM App (UC1)
Evaluation and
Publication
MoodMap App
(UC2) Prototyping
and Studies
IMRLQS Model
extension
THANKS FOR YOUR ATTENTION!
Any questions?
21.09.2012 © FZI Forschungszentrum Informatik 26
rivera@fzi.de
@veronicarp
vriverapelayo
About me…
 M.Sc. Degree in Informatics Engineering
 FIB, UPC-BARCELONA TECH
 Research Student Assistant at SAP AG Research Centre, Karlsruhe
 Research scientist at FZI (Information Process Engineering)
 PhD student of Prof. Rudi Studer at AIFB, Karlsruhe Institute of
Technology
 EU FP7 Project MIRROR, Reflective Learning at Work
21.09.2012 © FZI Forschungszentrum Informatik 27
 Individuals learn most by observing others and from
experiences
 Support learning-on-the-job and experience sharing
 Learning by reflection on observed practices and collected
data
 Focus on acquisition of tacit knowledge
28
Reflective Learning at Work
• EU funded project (IST-FP7) started in July 2010
• 15 Partners around Europe
The MIRROR Solution
29

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Doctoral Consortium: Applying Quantified Self Approaches to Support Reflective Learning

  • 1. FZIFORSCHUNGSZENTRUM INFORMATIK Applying Quantified Self Approaches to Support Reflective Learning Verónica Rivera-Pelayo FZI Research Center for Information Technology, Germany 21 September 2012
  • 2. Agenda  Setting the Scene  Background: Reflective Learning and The Quantified Self  Research Questions and Approach  Integrated Model  Use Cases  LIM App  MoodMap App  Wrap up 21.09.2012 © FZI Forschungszentrum Informatik 2
  • 3. Setting the Scene 21.09.2012 © FZI Forschungszentrum Informatik 3 „Returning to and evaluating past work experiences…“ „… in order to learn and improve future experiences“
  • 4. Setting the Scene 21.09.2012 © FZI Forschungszentrum Informatik 4 „Returning to and evaluating past work experiences…“ „… in order to learn and improve future experiences“
  • 5. Setting the Scene 21.09.2012 © FZI Forschungszentrum Informatik 5 „Returning to and evaluating past work experiences…“ „… in order to learn and improve future experiences“
  • 6. Setting the Scene 21.09.2012 © FZI Forschungszentrum Informatik 6 „Returning to and evaluating past work experiences…“ „… in order to learn and improve future experiences“
  • 7. D. Boud, R. Keogh, and D. Walker. Reflection: Turning Experience into Learning, chapter Promoting Reflection in Learning: a Model., pages 18-40. Routledge Falmer, New York, 1985. Reflective Learning  Returning to and evaluating past work performances and personal experiences in order to promote continuous learning and improve future experiences. 21.09.2012 © FZI Forschungszentrum Informatik 7
  • 8. The Quantified Self. http://quantifiedself.com The Quantified Self  Quantified Self (QS)  Collaboration of users and tool makers  Self-knowledge through self-tracking  Gaining self-knowledge about one‘s experiences, behaviors, habits and thoughts 21.09.2012 © FZI Forschungszentrum Informatik 8
  • 9. Research Questions  Can Quantified Self aid Learning at work?  How can Quantified Self principles and tools support reflective learning at work scenarios?  Can the use of QS tools capture data about our daily work-activities, which can be relevant for reflective learning?  What different mechanisms can we use for visualizing the data to foster learning processes and motivate users to track data about themselves?  Is this information useful to learn from our own experiences and improve our work? e.g. Can users get to feel better, suffer less emotional load and perform their work better? 21.09.2012 © FZI Forschungszentrum Informatik 9
  • 10. Research Approach  Theory Model  Unification of QS approaches and Reflective Learning  Identification of support dimensions  2 Use Cases  Identification of a work context and its requirements  Development of an application (user-centered)  Interaction design and motivational techniques  Incremental refinement  Evaluation in real contexts  Summative Evaluation  Success of the application for learning purposes  End-user benefits 21.09.2012 © FZI Forschungszentrum Informatik 10
  • 11. E Integrated Model of Reflective Learning and Quantified Self 21.09.2012 © FZI Forschungszentrum Informatik 11 Theory: Cognitive process
  • 12. E Integrated Model of Reflective Learning and Quantified Self 21.09.2012 © FZI Forschungszentrum Informatik 12 Theory: Cognitive process Tools: Experimentation
  • 13. E E Integrated Model of Reflective Learning and Quantified Self 21.09.2012 © FZI Forschungszentrum Informatik 13 Theory: Cognitive process Tools: Experimentation
  • 14. Integrated Model of Reflective Learning and Quantified Self 10.07.2014 © FZI Forschungszentrum Informatik 14 [1] Applying Quantified Self Approaches to Support Reflective Learning. Verónica Rivera-Pelayo, Valentin Zacharias, Lars Müller, Simone Braun. Learning Analytics and Knowledge 2012 (LAK 2012), Vancouver, Canada [2] A Framework for Applying Quantified Self Approaches to Support Reflective Learning. Verónica Rivera-Pelayo, Valentin Zacharias, Lars Müller, Simone Braun. IADIS International Conference on Mobile Learning (Mlearning 2012), Berlin, Germany Reflective ProcessExperience(s) Outcomes
  • 15. Tracking Cues 21.09.2012 © FZI Forschungszentrum Informatik 15 Reflective ProcessExperience(s) Outcomes
  • 16. Triggering 21.09.2012 © FZI Forschungszentrum Informatik 16 Reflective ProcessExperience(s) Outcomes
  • 17. Recalling and Revisiting Experiences 21.09.2012 © FZI Forschungszentrum Informatik 17 Reflective ProcessExperience(s) Outcomes
  • 18. Use Case 1: reflecting on Feedback  Academic and research context  Capturing of feedback  Support researchers, professors, lecturers, students  Lectures and conferences  In-action & On-action 21.09.2012 © FZI Forschungszentrum Informatik 18
  • 19. LIM App: Live Interest Meter  First Prototype  Refinements for second prototype 21.09.2012 © FZI Forschungszentrum Informatik 19
  • 20. Use Case 2: reflecting on Mood  Telecommunications company  Capturing mood  Weekly virtual meetings  Lack of non-verbal communication 21.09.2012 © FZI Forschungszentrum Informatik 20
  • 21. MoodMap App 21.09.2012 © FZI Forschungszentrum Informatik 21
  • 22. MoodMap App  Reviewing mood evolution  Comparing own values with the rest of the team 21.09.2012 © FZI Forschungszentrum Informatik 22
  • 23. MoodMap App: 3 scenarios for 2nd Prototype  IT Company – Netherlands  Project meetings (whole project and comparison with documents)  Feedback and support of the RL process (triggering)  Call takers at Emergency Service – Italy  Contextualization  Market Experiment – Germany  Evaluation of benefit of RL (better negotiation/trading, avoiding bubbles) 21.09.2012 © FZI Forschungszentrum Informatik 23
  • 24. Wrap Up: My contribution  Integrated model to inform technological support of reflective learning at work  New tools to support learners in different work environments  HCI perspective  Quantification and analysis of abstract data  Visualization of affective data and its context  Interaction design for mobile applications  Techniques for user’s motivation 21.09.2012 © FZI Forschungszentrum Informatik 24 TEL HCI LAIS MT
  • 25. Wrap Up: Stepping forward 21.09.2012 © FZI Forschungszentrum Informatik 25 LIM App (UC1) Evaluation and Publication MoodMap App (UC2) Prototyping and Studies IMRLQS Model extension
  • 26. THANKS FOR YOUR ATTENTION! Any questions? 21.09.2012 © FZI Forschungszentrum Informatik 26 rivera@fzi.de @veronicarp vriverapelayo
  • 27. About me…  M.Sc. Degree in Informatics Engineering  FIB, UPC-BARCELONA TECH  Research Student Assistant at SAP AG Research Centre, Karlsruhe  Research scientist at FZI (Information Process Engineering)  PhD student of Prof. Rudi Studer at AIFB, Karlsruhe Institute of Technology  EU FP7 Project MIRROR, Reflective Learning at Work 21.09.2012 © FZI Forschungszentrum Informatik 27
  • 28.  Individuals learn most by observing others and from experiences  Support learning-on-the-job and experience sharing  Learning by reflection on observed practices and collected data  Focus on acquisition of tacit knowledge 28 Reflective Learning at Work • EU funded project (IST-FP7) started in July 2010 • 15 Partners around Europe