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Welcome SH 

Translating Cross‐border Contracts 
Tips for Cutting Time and Risk

Presented by viaLanguage

Copyright 2012 viaLanguage. All Rights Reserved
Your Presenters 

SH

• Dean Scalzo,
Corporate Counsel, Expedia

• Renee Grimmer
Legal Account Executive, viaLanguage

•

Scott Herber
Moderator, EVP Sales, viaLanguage

Copyright 2012 viaLanguage. All Rights Reserved
Today’s Agenda

SH

Multilingual Contracts:
• Ensuring quality and accuracy
• Selecting and using the right resources
• Strategies for efficiency and cost savings
• Summary/Q&A 

Copyright 2011 viaLanguage. All Rights Reserved
2012
Global Trends

Global Trends
‐ SH

• M&A transactions
•Cross‐border purchasing
•EU’s Medical Device Directive 
•International  Packaging Laws
•FCPA/UK Bribery Act 

Copyright 2012 viaLanguage. All Rights Reserved
Rising Diversity 

‐ RG

Languages Spoken at Home in the U.S.

Top business languages worldwide
1. English
2. Mandarin Chinese
3. French
4. Arabic
5. Spanish
6. Russian
7. Portuguese
8. Japanese
9. German
10. Italian
Bloomberg, August 2011

Copyright 2012 viaLanguage. All Rights Reserved
2011

(Other than English)  
Other Asian 
languages
1%
Arabic
1%
Russian
2%
Korean
2%
German
2%

All Other languages
18%
Spanish or Spanish 
Creole
62%

Vietnamese
2%
French
2%

Tagalog
3%

Chinese
5%

U.S. Census Bureau, 2009 American Community Survey
Ensuring Quality and Legal Accuracy 

SECTION BREAK 

Section Break:

Copyright 2012 viaLanguage. All Rights Reserved

SH
Why is this a Growing Challenge? 

RG

•Lack of legal and linguistic experts
•Budgets
•Risk 
•Limited time
Copyright 2012 viaLanguage. All Rights Reserved
2011
When it Comes to Contracts…. 

DS

Legal and Linguistic Accuracy is a Necessity
• Reputational issues and sound business practices
• Compliance with strict regulatory requirements 
• Avoiding legal  risk and exposure

Copyright 2012 viaLanguage. All Rights Reserved
Example: Regional and Translation Expertise 

RG

• Major Global 
Networking 
company T&Cs:
• Section 18.1 
stated “software 
is subject to GST 
in Ontario”
Copyright 2012 viaLanguage. All Rights Reserved

• In 2010 Ontario adopted 
Harmonized Tax, TVH.
• Source Content :  English 
text: “Goods and Services 
Tax (GST)”
• Final viaLegal translation :  
“la taxe de vente
harmonisée (TVH)”

N
Mitigating Risks In‐house 

DS

Version control is key
•
•

Ensure the English version is complete and 
finalized prior to translation
Ensure an English version of the executed 
agreement is maintained and documented

Copyright 2012 viaLanguage. All Rights Reserved
2011
Mitigating Risks with a Vendor 

RG

Use resources that are subject matter experts in:
• Language, region, culture, dialects
• National/local laws and regulations 
• Specific subject matter expertise, area of law

Copyright 2012 viaLanguage. All Rights Reserved
2011
Implement a Quality Control Process 

RG

Minimize risks by utilizing a process that includes: 
• Translation and 
proofreading by multiple 
expert linguists
• Play book: Style guide, Term 
List, Translation Memory
• Attorney Reviewers
• Final client review and 
incorporation of edits
Copyright 2012 viaLanguage. All Rights Reserved
2011
Utilizing the Right Resources 

SH

SECTION BREAK 

Section Break:

Copyright 2012 viaLanguage. All Rights Reserved
Selecting Your Service 

DS

Based on Contract Category
Important 
Agreement 
($$$)

Routine 
Agreement 
(NDA)

Copyright 2012 viaLanguage. All Rights Reserved

TOU

Marketing
Using Translations Options in the Marketplace 
DS

• Law Firms
• Localization Firms
• Google (MT)

Copyright 2012 viaLanguage. All Rights Reserved
2011
Selecting the Right Vendor….

Consider: 
• Translation experience
• Subject matter expertise
• Tools
• Experience
• Cost 
Copyright 2012 viaLanguage. All Rights Reserved

RG
Using Attorney Reviewers 

RG

Tips for success
• When to use attorney reviewers
• Selecting the right reviewers
• Establish objectives
• Qualify stylistic vs. accuracy 
feedback

Copyright 2012 viaLanguage. All Rights Reserved
2011
Cut Risk with an Attorney Review Checklist 
Checklists by content type











Parties properly identified 
Effective date, length and termination
Choice of law, venue jurisdiction and arbitration
Liability clause
Confidentiality and non‐disclosures
Unusual risk and liability in areas such as privacy, employment/labor, intellectual 
property, data privacy, export and tax laws
Abnormalities or inconsistencies 
Review tracked changes/previous edits
Translation completeness and accuracy
Other/client specific risk areas

Copyright 2012 viaLanguage. All Rights Reserved
2011

RG
Strategies for Efficiency and Cost Savings

SECTION BREAK 

Section Break:

Copyright 2012 viaLanguage. All Rights Reserved

SH
Start with the “Source” 

RG

Minimize risk and redundancies:
•
•
•
•
•

Draft with translation in mind
Employ consistency in terminology usage
Organize and centralize how and where files are stored 
Always keep the original source file 
Keep revisions and addendums

Copyright 2012 viaLanguage. All Rights Reserved
2011
Establish a Glossary/Term List  & Style Guide 
Glossaries/Term List
• List of translated (client‐approved) terms
• Ensures consistency and understanding

Style Guides
• Standardizes stylistic conventions and 
preferences such as: target audience, voice/tone, 
literacy levels, etc. 

Copyright 2012 viaLanguage. All Rights Reserved
2011

RG
Leverage Translation Memory 

Translation Memory (TM): 
• Saves Money (100% Matches = 
proofreading charges only)
•

Increases consistency

•

Saves time

•

Final proofing is essential

Copyright 2012 viaLanguage. All Rights Reserved

G
R
What about Machine Translation? 
Consider your content: 
• Sensitivity
• Purpose of translation
• Desired outcome
• Which pieces need to be 
flagged for translation?

Copyright 2012 viaLanguage. All Rights Reserved

RG
Putting it all together…. 

SH

1. Processes to ensure quality
2. Minimizing risk by selecting the 
right team and resources
3. Appropriate usage of 
translation tools

Copyright 2012 viaLanguage. All Rights Reserved
2011
Q&A

– SH

Copyright 2012 viaLanguage. All Rights Reserved
2011
Thank You For Attending!

SH 

A copy of the webinar will be emailed to you shortly

Dean Scalzo, Corporate Counsel
Expedia Legal & Corporate Affairs
www.viaLanguage.com
viaLegal@vialanguage.com

Copyright 2012 viaLanguage. All Rights Reserved
2011

v‐dscalzo@expedia.com

L

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Translating Cross-Border Contracts: Tips for Cutting Time and Risk