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OTT: Hazlo a tu manera
May 20-21, Buenos Aires
Typical Concerns Regarding OTT Services
• Monetization
• Content Rights
• Consumer Adoption
• Differentiation
• Cost of Ownership/Cost of Evolution
Ingredients:
• 3 cups premium content
• 2 tablespoons of DRM
• 20 grams of advertising
• 4 packs of bitrates
• 1 CDN
• 1 package of differentiation
• Personalization and Discovery
• 1 User Experience
• Multiple devices
Instructions:
Heat the origin server to 300 degrees. Take
the content rights, the transcoding and
bitrates and roll them into video profiles.
Blend in the advertising. Mix premium
content with DRM, pour into CDN and let
settle. Bake with differentiation for 45
minutes. Sprinkle with personalization and
discovery to taste and chill until
authenticated. Add monetization sauce.
Careful: Very engaging when hot. Pour into
the User Experience mold. Serve in tablets,
smartphones, TVs and PCs. Feeds up to
millions of subscribers.
OTT Video: What is the recipe for success?
There is no single recipe, as long as you…
• Make OTT an integral part of your strategy
• Accept OTT as a key driver of consumer satisfaction and
appreciation
• Establish an OTT offering that is a full meal, not just an
appetizer
• Make sure you leverage your strengths and differentiating
ingredients
• Choose your ingredients carefully, don’t just take whatever is
nearest
Participants (our customers):
• The DTT operator
• The incumbent IPTV provider
• The content aggregator
• The competitive broadband/mobile operator
Master Chef: OTT
Temporada 15: Hornada OTT
VO is proud to present…
Contestant No. 1:
The DTT Operator
• Strong Pay TV DTT player with no network assets
• Recently added VOD and Catchup TV over-the-Top to the STB
• Abundance of fibre in the region (>100Mbps) is driving subscribers
to competitors/online video
• Multi-screen services come naturally for triple-play operators and
this poses a threat to their existing subscriber base
• What are their strengths?
• Existing, high-quality TV service
• Premium Content
• Subscriber base
• Available bandwidth
Contestant No. 1:
What did they do?
• Delivering content to multiple screens/devices in order to
‘protect’ their DTT customers (an add-on to the Pay DTT
service)
• Was planned to distribute content inside the home via the STB
• Converted to OTT due to availability of bandwidth and need to
extend the service outside the home
• Linear and On Demand content, personalized
recommendations, on iOS/Android tablets/smartphones, PCs,
OTT STB, Smart TVs, game consoles and Chromecast
• Now considering OTT TV as a potential stand-alone service
(without requiring a DTT subscription), enabling them new
growth
• Scheduled Launch: July, 2014
Contestant No. 2:
The incumbent
• Successful IPTV/Hybrid service with >5M subs
• 27M mobile subscribers with access to a very limited content library
(primarily on demand)
• Robust Pay TV offering, wide variety of content (linear and on
demand)
• Strong competition from Pay TV operators as well as online video
• Ongoing consolidation in France between fixed IPTV operators and
mobile operators
• What are their strengths?
• Subscriber base
• Nationwide Broadband Network (fixed/mobile)
• Content and Experience
• Initiated a multi-screen service, to be synched with the Pay TV
service, in order to align the mobile TV service as much as
possible with the Pay TV service
• Expanded the reach of the service to all devices: tablets,
smartphones, PCs, games consoles, Smart TVs
• Secured content rights to ensure that subscribers had access
to the same content over Wifi/3G/4G as they have in the
home
• Implemented EST model in the video service to allow
subscribers to take their content with them wherever they go
Contestant No. 2:
What did they do?
dential -
Contestant No. 3:
The Content Aggregator
• Content provider/aggregator with an array of well focused
content targeted at a specific market segment
• Limited distribution options on existing Pay TV infrastructure
• Under-served market segment that represents a window of
opportunity
• Available content rights for OTT
• Potential distributors lack the infrastructure for OTT content
• What are their strengths?
• Well focused content
• A well defined demographic
• Expertise in finding distribution partners
Contestant No. 3:
What did they do?
• Established a cloud platform for content preparation for linear
and non-linear viewing
• Created a cloud architecture for securely delivering the
content through a white-labeled OTT service
• Expanded their content offering to include a wider variety of
channels, as well as getting VOD rights
• Targeted tablets, smartphones, Smart TVs, Game Consoles and
PCs in order to provide maximum accessibility to the content
• Offered distributors a compelling bundle of technology and
content
Contestant No. 4:
The competitive broadband Operator
• Insufficient growth for IPTV (limited coverage)
• Declining Pay TV market, market-wide loss of subs
• Difficult economic situation, high un-employment leading to an
emphasis on low cost solutions
• Lack of competitive differentiation on IPTV
• Abundance of pirated content due to lax anti-piracy rules
• Dominant Pay TV provider focused on a higher-tier of customers
• Cable players unable to compete on a national basis
• What are their Strengths?
• National access (through OTT)
• Subscriber base (through mobile/fixed broadband)
• Content expertise and experience
Contestant No. 4:
What did they do?
• Launched a low-cost (12€) focused service with the top premium
channels and access to VOD, in HD and…fully OTT
• Sports package and SVOD available for small incremental cost
• Provided low cost STBs that can also receive DTT (popular in Spain,
though very regional)
• Focused on 3 core concepts- Simplicity, Innovation and Value for
Money
• Presented a network agnostic, innovative service that is accessible
on tablets, Smart-TVs, smartphones, games consoles, PCs, STBs
• The results:
• >40% TV growth in 6 months…
• High Customer Satisfaction
• Low support costs
Orange Spain
And the winner is…(for now)
• Contestant No. 4:
Every Chef has their secrets
• Make sure that OTT is in your strategy
• OTT is a key driver of consumer satisfaction
• Create consistency in your OTT content offering
• Use your strengths and focus on differentiation
• Work with proven solutions
Thank you
- Confidential -

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OTT: Have It Your Way (NexTV Summit 2014)

  • 1. OTT: Hazlo a tu manera May 20-21, Buenos Aires
  • 2. Typical Concerns Regarding OTT Services • Monetization • Content Rights • Consumer Adoption • Differentiation • Cost of Ownership/Cost of Evolution
  • 3. Ingredients: • 3 cups premium content • 2 tablespoons of DRM • 20 grams of advertising • 4 packs of bitrates • 1 CDN • 1 package of differentiation • Personalization and Discovery • 1 User Experience • Multiple devices Instructions: Heat the origin server to 300 degrees. Take the content rights, the transcoding and bitrates and roll them into video profiles. Blend in the advertising. Mix premium content with DRM, pour into CDN and let settle. Bake with differentiation for 45 minutes. Sprinkle with personalization and discovery to taste and chill until authenticated. Add monetization sauce. Careful: Very engaging when hot. Pour into the User Experience mold. Serve in tablets, smartphones, TVs and PCs. Feeds up to millions of subscribers. OTT Video: What is the recipe for success?
  • 4. There is no single recipe, as long as you… • Make OTT an integral part of your strategy • Accept OTT as a key driver of consumer satisfaction and appreciation • Establish an OTT offering that is a full meal, not just an appetizer • Make sure you leverage your strengths and differentiating ingredients • Choose your ingredients carefully, don’t just take whatever is nearest
  • 5. Participants (our customers): • The DTT operator • The incumbent IPTV provider • The content aggregator • The competitive broadband/mobile operator Master Chef: OTT Temporada 15: Hornada OTT VO is proud to present…
  • 6. Contestant No. 1: The DTT Operator • Strong Pay TV DTT player with no network assets • Recently added VOD and Catchup TV over-the-Top to the STB • Abundance of fibre in the region (>100Mbps) is driving subscribers to competitors/online video • Multi-screen services come naturally for triple-play operators and this poses a threat to their existing subscriber base • What are their strengths? • Existing, high-quality TV service • Premium Content • Subscriber base • Available bandwidth
  • 7. Contestant No. 1: What did they do? • Delivering content to multiple screens/devices in order to ‘protect’ their DTT customers (an add-on to the Pay DTT service) • Was planned to distribute content inside the home via the STB • Converted to OTT due to availability of bandwidth and need to extend the service outside the home • Linear and On Demand content, personalized recommendations, on iOS/Android tablets/smartphones, PCs, OTT STB, Smart TVs, game consoles and Chromecast • Now considering OTT TV as a potential stand-alone service (without requiring a DTT subscription), enabling them new growth • Scheduled Launch: July, 2014
  • 8. Contestant No. 2: The incumbent • Successful IPTV/Hybrid service with >5M subs • 27M mobile subscribers with access to a very limited content library (primarily on demand) • Robust Pay TV offering, wide variety of content (linear and on demand) • Strong competition from Pay TV operators as well as online video • Ongoing consolidation in France between fixed IPTV operators and mobile operators • What are their strengths? • Subscriber base • Nationwide Broadband Network (fixed/mobile) • Content and Experience
  • 9. • Initiated a multi-screen service, to be synched with the Pay TV service, in order to align the mobile TV service as much as possible with the Pay TV service • Expanded the reach of the service to all devices: tablets, smartphones, PCs, games consoles, Smart TVs • Secured content rights to ensure that subscribers had access to the same content over Wifi/3G/4G as they have in the home • Implemented EST model in the video service to allow subscribers to take their content with them wherever they go Contestant No. 2: What did they do? dential -
  • 10. Contestant No. 3: The Content Aggregator • Content provider/aggregator with an array of well focused content targeted at a specific market segment • Limited distribution options on existing Pay TV infrastructure • Under-served market segment that represents a window of opportunity • Available content rights for OTT • Potential distributors lack the infrastructure for OTT content • What are their strengths? • Well focused content • A well defined demographic • Expertise in finding distribution partners
  • 11. Contestant No. 3: What did they do? • Established a cloud platform for content preparation for linear and non-linear viewing • Created a cloud architecture for securely delivering the content through a white-labeled OTT service • Expanded their content offering to include a wider variety of channels, as well as getting VOD rights • Targeted tablets, smartphones, Smart TVs, Game Consoles and PCs in order to provide maximum accessibility to the content • Offered distributors a compelling bundle of technology and content
  • 12. Contestant No. 4: The competitive broadband Operator • Insufficient growth for IPTV (limited coverage) • Declining Pay TV market, market-wide loss of subs • Difficult economic situation, high un-employment leading to an emphasis on low cost solutions • Lack of competitive differentiation on IPTV • Abundance of pirated content due to lax anti-piracy rules • Dominant Pay TV provider focused on a higher-tier of customers • Cable players unable to compete on a national basis • What are their Strengths? • National access (through OTT) • Subscriber base (through mobile/fixed broadband) • Content expertise and experience
  • 13. Contestant No. 4: What did they do? • Launched a low-cost (12€) focused service with the top premium channels and access to VOD, in HD and…fully OTT • Sports package and SVOD available for small incremental cost • Provided low cost STBs that can also receive DTT (popular in Spain, though very regional) • Focused on 3 core concepts- Simplicity, Innovation and Value for Money • Presented a network agnostic, innovative service that is accessible on tablets, Smart-TVs, smartphones, games consoles, PCs, STBs • The results: • >40% TV growth in 6 months… • High Customer Satisfaction • Low support costs
  • 14. Orange Spain And the winner is…(for now) • Contestant No. 4:
  • 15. Every Chef has their secrets • Make sure that OTT is in your strategy • OTT is a key driver of consumer satisfaction • Create consistency in your OTT content offering • Use your strengths and focus on differentiation • Work with proven solutions

Notes de l'éditeur

  1. Monetization- Through subscriptions? Advertisement? Churn reduction/reduce customer acquisition? Create growth opportunities Content Rights Unique to OTT? Same content store? Complimentary content/extras on OTT Relinquish control to the network? Consumer Adoption Marketing efforts Education challenges Penetrating older demos Differentiation Content exclusivity/original content? Pricing? User Experience Features Accessibility COO/COE Device changes Multiple formats Lack of standardization (e.g TVs, GCs) App evolution Distribution/Transmission costs
  2. Strictly OTT? TV Everywhere? 2nd Screen strategy OTT STBs/Smart TVs- TV-centric strategy Focus on price- YouTube Focus on content quantity- YouTube, Netflix Focus on specific niche of content- ESPN, HBO, NBA/MLB Focus on accessibility- Hulu, Netflix
  3. 80% of those under the age of 35 and over half of the others, watch TV shows/movies online weekly Cord-shaving behavior has nearly doubled since 2010; 26% are saying they are spending less on Pay TV because of online video TV Everywhere Adoption- Over 60% between the ages of 18-44 In the US, tablet sales have overcome laptop/netbook sales OTT Service Adoption- Overall a 25% rise (Parks)