1. IVR
Solutions

2. HTMSL IVR Platform Capabilities
 Multilingual IVR Flows
 Customization possibilities, as per the client requirements
 IVR Solutions integrated with SMS and Web
 Capability to manage Large scale IVR Campaigns
 In-House IVR Set up with 120 PRIs of different operators
 Missed Call solution over a Landline Number
 Missed Call solution over a long code
 Multi-Level Inbound IVR Flow on a vanity/premium long code
 Multi-Level Outbound IVR Flow, with provisions for seeking inputs
and recording messages
Contd…

3. Contd…
 Operations and Support:
 24X7 Operations and Support available
 Automated alerts in case of connectivity issues/downtime
 Prompt recording by professional artists and in various moods
 Call Conferencing Solutions
Case Studies …

4. Some of the Marketing IVR Campaigns
that we did…
Jaago Agra
Campaign
Call Conferencing solution being
done for…
Contd…

5. Running missed call solutions for
some brands…
Enterprise IVR Services being
managed for…
 Wikipedia on Mobile - Monsanto (Farmer
Contact Program) . More then 3 million
calls every month to farmers in rural areas of
India.
 Spicejet (Notification
system for Customers) :
Approx 3 million customer
touch points every month.
Contd…

6. Thank You !!
Contact – Vijayendra Dwari
Vijayendra.dwari@hindustantimes.com
Call @ 91-9910863344
We will get back to you promptly !!