15. Dell social media
• 100k employees
• 12 people listen to conversation
• 15 people create policy
• 30.000 did SMACU Training & can listen
• 4.000 can speak on behalf of Dell on
Twitter/Facebook/Blogs
16.
17. • 2007 Twitter: Whats hot?
• 2009 4Square Which locations are hot?
• 2012 Highlight: Location based social media
37. Volg Vincent Everts live
in zijn elektrische Leaf
- Live auto lifestats
- Live streaming video
- Live Google maps
- Twitter met bestuurder
- Twitter met de auto
- Interviews
40. What are we going to talk about?
Web 1.0 Viral Marketing (PP)
time consumption travel
RSS Explained Web 2.0 Kindle
explained Marketing 2.0 Google Adwords Tudou
Google Docs Online video elections 2.0
MultitaskingTwitter Amazon Yubby Co-Creation
Google Streetview Online collaboration Social tools
Dell Sucks Support 2.0 Viral Marketing
Kryptonite Lock Enterprise 2.0 VMS Zoomz HD ebay
news resume VMS Google trends
42. How do we spend our time?
TV: 39% 178 min. 4%
6%
Radio: 33% 151 min. 39%
19%
Internet: 19% 86 min.
Newspaper: 6% 20 min 33%
Magazines: 4% 18 min
TV Radio
Internet Newspapers
Magazines
43. Time & advertisement
TV 3 hours/day/user
Advertisement !200M public + !600 commercial
advertisment/hour TV watching ! 0,06
Time online: 1,5 h pp/day
Online adds !500M/yr
Adds ! 0,07 pp/h
NewsPapers 20 min/day
!750M adv revenue
Adds ! 2,00 pp/h
Magazines18 m/day
Advertisement !700
Reclame inkomsten: ! 2,50 pp/ph
44.
45. • $32 billion sales
• 1 Billion searches/day
• Money from Adwords
• Almost nothing from
Youtube, Google earth/
map, gmail, apps etc
46. Google adwords
•Easy to set-up
•Easy to budget
•Price per keyword
Also on
YouTube
65. Product info what else do people buy
what do they recommend?
Description of customers
Social tools 90% social tools
What do they buy in the end?
what else?
Tags of clients
review of the reviews
reviews of the customers
70. YouTube uploads
per minute
33
22
11
2007 I 2007 II 2008 I 0
2008 II 2009 I 2009 II 2010 I 2010 II
71. 3 billion video’s /day
48 uur video upload /minute
800 Million Visitors
30 minuten per dag
In 30 days upload equal to 3 USA TV
channels broadcast in 60 years
2 d search engine worldwide
1 billion subscriptions
72. What do they look
bron: Frank N. Magid Media Futures 2010: Online video
73. Which channels have we selected? You Tube
15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
74. 15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
82. 7 guidelines
1. Know what you are doing
2. Avoid marketing talk
3. Keep it fresh
4. Reinforce company’s core values
5. Encourage employees to use it
6. Create blogging policies
7. Have fine print
97. 15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
98. 15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
99. 15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
100. 15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
101. 15th March 2012 – Social Media at Atradius / Rhian Thomas / Volendam Page
102. Social media
in Business
• Collaboration
• Customer care
• Product research
• Monitoring market
• Build Authority
• Events
• Product demo’s
• lead generation
• Target Marketing
• Sell