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Vinculum e Retail Product 
Vinculum e‐Retail Product 
      Presentation



  Hong Kong | Singapore | Malaysia | Philippines | India | USA |UK | Germany | Japan 


                             Private & Confidential
Disclaimer
The data, information or material provided herein is confidential and
             f                                                f
proprietary to Vinculum Ltd. and its partner organization's and shall not
be disclosed, duplicated or used in whole or in part for any purpose other
than as approved by an authorized official of Vinculum Ltd in writing The
                                                        Ltd. writing.
recipient agrees to maintain complete confidentiality of the information;
data received and shall take all reasonable precautions / steps in
maintaining confidentiality of the same however in any event not less
                                     same,
than the precautions / steps taken for its own confidential material. If you
are not the intended recipient of this information, you are not authorized
to read, forward, print, retain, copy or disseminate this document or any
        ,        ,p ,          , py                                        y
part of it.




                        Private & Confidential   2
Agenda
                                      •About Vinculum
                                      •Board of Directors
Introduction to Vinculum              •Global Footprint
                                      •Winning Team

                                      •Vinculum Suite of Products
                                      •Services
                                          a. Implementation Services
      Focus Areas                         b. Application Development and
                                             Testing Services
                                      •Business and IT Strategy Consulting


                                      •e-Retail Features
      Vin e‐Retail                    •Building Blocks
                                      •Case Study



                 Private & Confidential   3
About Vinculum
•   Vinculum i a IT products and services company f
    Vi l        is        d          d    i                focussed on d li i
                                                                  d      delivering
    strategic long‐term benefits to customers in Retail, FMCG, Logistics industries

•   Our Products and Services are developed and implemented by leveraging our
    domain and business expertise which ensures predictable results in terms of
    timely completion and within planned investments.

•    We are headquartered in Noida and undertake business currently in Asia
    ( Hong Kong, Singapore, Philippines, Indonesia, Malaysia, India), Europe
         g     g, g p ,          pp    ,          ,     y ,         ,     p
    (UK,Germany)




                              Private & Confidential   4
Lines of Business

                                • Software Implementation 
• IT Products for                 Services for products like 
  Merchandising, Store 
  Merchandising, Store            Oracle Retail suite, Microsoft 
                                                     ,              • Business and IT Strategy
                                                                      Business and IT Strategy 
  Systems, Master Data            Axapta, Infor SCM, Oracle           Consulting 
  Management, Procurement,        WMS, TMS…
  CRM, Ecommerce 
  applications                  • Application Development & 
                                  Testing services
                                  T i         i

Products                                                            Business 
                                Services
Suite                                                               Consultingg




                              Private & Confidential   5
Accel Partners

   •   A prominent Venture Capitalist firm that funds companies with 
       extraordinary technology entrepreneurs and seasoned 
       management teams

   •   Helps in global expansion plans and to deepen product 
       development capability




Some of the Accel partner’s funded companies:




                              Private & Confidential   6
Board of Directors
• Song Hoi See ‐ Angel investor Chairman , Plaza Group of
                       investor.
  Companies ‐ Consistently rated among top 100 entrepreneurs in
  Hong Kong

• Mahendran Balachandran ‐ Former Country General Manager
  in Apple India and SAARC COO in CoSystems. He serves on the
      pp                                    y
  boards of position2, Dovetail, Inbiopro, Sconce, and Mitra Biotech

• Venkat Nott  CEO  Vi l  S l ti   E t i   t t  
  Venkat Nott ‐ CEO, Vinculum Solutions – Extensive startup 
  experience having set up business operations of a US$ 6Bn 
  Outsourcing giant in over 6 countries in Asia. 


                       Private & Confidential
Board of Directors
• Deepak Singla ‐ Head Retail Practice
  Former Business Unit Head – Leading  Top 4 outsourcers from 
  India, Retail industry  Domain specialist


• Piyush Madan  ‐ Head Supply Chain Practice
  Former Business Unit  Head ‐ – L di   T    
  F        B i       U i   H d  Leading  Top 4 outsourcers from  
                                                           f
  India, Retail industry  Domain specialist


• Annajee Nott  ‐ Head Consulting
   Enterprise Architecture and Business Process Reengineering with 
  a number of clients globally

                       Private & Confidential   8
Global Footprint



                                           Netherlands
                                       U.K.
                                                          Germany
             USA                    London
                                         France

                         Columbia                                                    Philippines
                                                                    India      Hong Kong
                                                                            Malaysia
                                                                     Singapore




Corporate Headquarters




                                       Private & Confidential   9
Winning Team
State of the art Global Development 
S      f  h    Gl b l D l           
Center at Noida, India

450 member team
450 member team

15 Project Managers

30 Experienced Project Leads

30 Industry Specific Functional 
Consultants

15 Business Consultants



                        Private & Confidential   10
Agenda
                                      •About Vinculum
                                      •Board of Directors
Introduction to Vinculum              •Global Footprint
                                      •Winning Team

                                      •Vinculum Suite of Products
                                      •Services
                                          a. Implementation Services
      Focus Areas                         b. Application Development and
                                             Testing Services
                                      •Business and IT Strategy Consulting


                                      •e-Retail Features
      Vin e‐Retail                    •Building Blocks
                                      •Case Study



                 Private & Confidential   11
Products & Services
                      • Vin MMS (Merchandise Management Systems)
                      • Vin Stores (Back  Office System / Point of Sale)
  Products Suite      • Vin Procure (Procurement)
                      • Vin e‐Retail (e‐commerce application)
                      • Vin MDM (Master Data Management)

                      •I l
                       Implementation Services
                                  i  S i
                       • Localization, Customization, Integration and end to end implementations of 
                         products
                       • Oracle Retail Suite ( RMS, ORPOS, MFP, AVT, ORDM, EBIS, ASCP, Glog, 
                         Demantra)
                       • Supply Chain Solutions ( WMS, TMS, Network Design, Route Planning)
     Services          • Microsoft Axapta , Microsoft CRM
                      • Application Development and Testing Services
                       • Custom Application Design, Develop, Deploy, Test and Support Services
                       • Sales Force Automation, Mobile Application Development and Social 
                         Networking Custom Application Development
                       • Testing Practices

   Business & IT       • C
                         Covering People, Processes, Infrastructure and Technology
                              i  P    l  P           I f t t   d T h l
Strategy Consulting     • Enterprise IT Architecture Design


                                  Private & Confidential      12
Best of Breed Products & 
                 Implementation Services 
                                                                                                    Store
                                                                                                    Workforce
                                                                                                    Management
          Profit Optimization             Enterprise
                                          Planning           Financials



                                                                                        POS
                                                                 Category
Procurement (B2B)                                                Management                   CRM

                                                                                                                  Consumers
                                                                                                     Kiosk

                                  Merchandising                           Store Back
                                                                          Office
Warehouse
Management                                                                                     E Commerce




Route Pro
Network Design
                                                                          Integration
                                                                          Platform

                      Transportation Management
                                                                                                     Technology
                                                                                                     Partners

                                            Private & Confidential
Vinculum Products & 
                  Formats Suitability 
Product/        Hyper    Super         Convenience        Apparel   Health &    Specialty 
Formats         Market   Market                                      Beauty
Suitability                                                         Pharmacy

Vin POS  
Vin BOS

Vin MMS


Vin MDM


Vin  Procure


Vin  e‐Retail




                            Private & Confidential   14
Agenda
                                      •About Vinculum
                                      •Board of Directors
Introduction to Vinculum              •Global Footprint
                                      •Winning Team

                                      •Vinculum Suite of Products
                                      •Services
                                          a. Implementation Services
      Focus Areas                         b. Application Development and
                                             Testing Services
                                      •Business and IT Strategy Consulting


                                      •e-Retail Features
      Vin e‐Retail                    •Building Blocks
                                      •Case Study



                 Private & Confidential   15
Vin e Retail Features
                  Vin e‐Retail Features
•   Integrated end to end web based backend fulfillment system for e‐Commerce 
    retailers

•      p               g             g                                  g
    Helps from collating orders through multi sales channels to servicing the order 
    requirements

•   SOA based architecture with each process areas as separate components

•   Java/Linux based platform independent solution

•   The system is tightly knit with the Third Party Logistics and Financial System.

•   Pre‐configured and integrated to leading Ecommerce front end solutions

                             Private & Confidential
Vin e Retail Building Blocks
   Vin e‐Retail Building Blocks

                                              Interfacing
Sales Channel            Fulfillment           Divisions

     Online                                            3PL
              Merchandise
                             Order    Warehouse
                 Mater
                          Management Management
              Management
     Mobile                                       Financial
                                  CRM                Dept.
                                                     D t
      Call
     Center


                   Private & Confidential
Merchandising Master 
Management Module
    Product
    Vendor


  Product


         Merchandising
       Master Management




      Private & Confidential
Order Management Module
     Order 
     Order                                       Order 
                                                 Order          Order
                 Order Import
                 Od I
    Creation                                      List       Consolidation




  Order          Sales Order                     Vendor           PO 
Fulfillment        Return                        Return       Management




       Order           Order                        Order 
      Tracking     Status Upload                   Closure




                        Private & Confidential
Procurement management

                                                                       Goods 
                           PO Initiation
                                                                      Received
    Type of Order
Consignment Purchase
C i         P h
Made an Order Purchase

   Vendor Stock
                                                  •Order Amendment    PO Status 
    PO Creation
                                                  •Partial Shipment    Update
                                                  •Short Closed




                         Private & Confidential
Warehouse Management Module
              Inventory 
              I    t                                    Reverse 
                                                        R
  Inbound                                Outbound
             Management                                 Logistics

                                                          Work
   PO/         Zones
               Z                           Order
                                           Od            Order-
 Inbound          &                      Allocation      Repair
  Maint.      Locations                                  /Maint


                                                         Return
 Receiving       Bin                      Picking       Process
                Mgmt
                                                        Initiated



                                          Delivery       Return
 PO/ASN       Inventory
                                          Challan
                                          C               Item
  Maint.       Ageing
                                          /Invoice      Received



 Put Away/                                             Inventory 
              Inventory                    Order 
                                                        return to 
                                                        return to
 Cross Doc   Management                  Fulfillment
                                                       warehouse

                Private & Confidential
CRM Module



   Ticketing/ 
                             Marketing                          Loyalty                  Customer 
   Call center 
                            Management                        Management                 Analytics
  Management

• Service Request Logging •Customer Segmentation           •Membership  Program  •Opportunity Analysis
• Customer Tracking       •Campaign Management             •Loyalty Program      •Campaign Effectiveness 
 Automatic Escalation
•Automatic Escalation      Customized Marketing 
                          •Customized Marketing             Return/Store Credit 
                                                           •Return/Store Credit   Buying Behavior Analysis
                                                                                 •Buying Behavior Analysis
                          Collaterals Creation             Program




                                  Private & Confidential
Key Reports
•   Purchase order report
•   GRN Report
       Create
       Pick List
•   Purchase Return report
    P h  R            
•   Sales order report
      Generate
•   Delivery challan
      Pick Tasks


•   Inventory on hand balance report
•   KPI Reports 
      Delivery
      Challan
     Creation



                  Private & Confidential
Customer Benefits
• Scalable for larger
  Scalable for larger                                              • One stop shop for
                                                                     One stop shop for 
  enterprise                                                         Order transactions
  requirements                                                     • World Class 24*7 
• Multi Currency/Multi                                               infrastructure 
  lingual/ Multi country 
  lingual/ Multi country                                             support
  operation support         Scalability              Reliability



                                                                   • Return of marketing 
                               Easy of                               investment calculated 
                                                Performance
                                Use                                  for each sales channel
•H t d
  Hosted model applicable
             d l  li bl                                            • Helps to improve
                                                                     Helps to improve 
                                                                     productivity and reduce 
• Minimum licenses 
                                                                     cost
  implication
                                                                   • Dashboard support for 
                                                                     measuring KPI




                            Private & Confidential
Case Study – Leading Fashion 
            Retailer of India
            R il   f I di
Customer Overview : A growing player in the Indian Retail Segment  Their business USP is focused 
                    A growing player in the Indian Retail Segment. Their business USP is focused 
     towards delivering innovative products that enhance consumer experience and ensure high customer 
     retention. Client is currently taking care of US and Europe market with offices in New Delhi and New York.


      Business Problem
      B i      P bl                          Vinculum’s Solution
                                             Vi l ’  S l ti                            Value Delivered
                                                                                       V l  D li     d
•   Obsolete and de‐supported          Vinculum implemented E‐Retail           •    Integrated retail 
    technology in the legacy           for end to end sales and order               management with central 
    applications                       fulfillment solution. Clients' web           control
•   Manual Handling of data across  
    M       l H dli   f d t            site was also re‐built using  Vin‐      •    Decrease in turnaround time 
                                                                                                            d
    all levels                         Commerce with a seamless 
                                                                               •    Increase in order handling 
                                       integration with E‐Retail. Vinculum 
•   Lack of analysis and reporting                                                  capability
                                       also provided comprehensive 
    tools and forecasting                                                      •    Capability to handle several 
                                       Business Intelligence platform on 
•   Lack of customer information       E‐Retail.                                    categories of promotions
    on buying habits                   Developed an integration layer          •    Assists management in taking 
•   Data Integrity issues              for the two way synchronization              strategic decisions by 
•   High Maintenance cost              of Sales transactions and                    providing them with accurate 
                                       Promotions between Magento                   and timely information
                                                                                              y
                                       and E‐Retail                            •    Shrinkage control


                                       Private & Confidential
Testimonials
“We have found their members to be customer focused, proactive and 
 We have found their members to be customer focused, proactive and 
consistently willing to go for extra mile to meet our business needs. In 
depth understanding of the retail industry is one of the key 
differentiators of Vinculum. I would strongly recommend Vinculum 
Solutions for IT and IT led business initiatives.”
                                   ‐ IT Director GCH Retail Malaysia 

 "We have found Vinculum team members to be proactive and 
 "W  h  f        d Vi l  t               b  t  b       ti   d 
 technically / functionally very proficient. The engagement was 
 successfully completed within planned timelines and budget. I would 
 strongly recommend Vinculum Limited for Retail product 
 implementations, Oracle customizations, localizations or 
 enhancements and other IT initiatives."
                    ‐ Head of group IT Services (Asia), A. S. Watson 


               Private & Confidential   26
Vinculum E-Retail Product Suite for Retailers and E-commerce Vendors

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Vinculum E-Retail Product Suite for Retailers and E-commerce Vendors

  • 1. Vinculum e Retail Product  Vinculum e‐Retail Product  Presentation Hong Kong | Singapore | Malaysia | Philippines | India | USA |UK | Germany | Japan  Private & Confidential
  • 2. Disclaimer The data, information or material provided herein is confidential and f f proprietary to Vinculum Ltd. and its partner organization's and shall not be disclosed, duplicated or used in whole or in part for any purpose other than as approved by an authorized official of Vinculum Ltd in writing The Ltd. writing. recipient agrees to maintain complete confidentiality of the information; data received and shall take all reasonable precautions / steps in maintaining confidentiality of the same however in any event not less same, than the precautions / steps taken for its own confidential material. If you are not the intended recipient of this information, you are not authorized to read, forward, print, retain, copy or disseminate this document or any , ,p , , py y part of it. Private & Confidential 2
  • 3. Agenda •About Vinculum •Board of Directors Introduction to Vinculum •Global Footprint •Winning Team •Vinculum Suite of Products •Services a. Implementation Services Focus Areas b. Application Development and Testing Services •Business and IT Strategy Consulting •e-Retail Features Vin e‐Retail •Building Blocks •Case Study Private & Confidential 3
  • 4. About Vinculum • Vinculum i a IT products and services company f Vi l is d d i focussed on d li i d delivering strategic long‐term benefits to customers in Retail, FMCG, Logistics industries • Our Products and Services are developed and implemented by leveraging our domain and business expertise which ensures predictable results in terms of timely completion and within planned investments. • We are headquartered in Noida and undertake business currently in Asia ( Hong Kong, Singapore, Philippines, Indonesia, Malaysia, India), Europe g g, g p , pp , , y , , p (UK,Germany) Private & Confidential 4
  • 5. Lines of Business • Software Implementation  • IT Products for  Services for products like  Merchandising, Store  Merchandising, Store Oracle Retail suite, Microsoft  , • Business and IT Strategy Business and IT Strategy  Systems, Master Data  Axapta, Infor SCM, Oracle  Consulting  Management, Procurement,  WMS, TMS… CRM, Ecommerce  applications • Application Development &  Testing services T i i Products  Business  Services Suite Consultingg Private & Confidential 5
  • 6. Accel Partners • A prominent Venture Capitalist firm that funds companies with  extraordinary technology entrepreneurs and seasoned  management teams • Helps in global expansion plans and to deepen product  development capability Some of the Accel partner’s funded companies: Private & Confidential 6
  • 7. Board of Directors • Song Hoi See ‐ Angel investor Chairman , Plaza Group of investor. Companies ‐ Consistently rated among top 100 entrepreneurs in Hong Kong • Mahendran Balachandran ‐ Former Country General Manager in Apple India and SAARC COO in CoSystems. He serves on the pp y boards of position2, Dovetail, Inbiopro, Sconce, and Mitra Biotech • Venkat Nott  CEO  Vi l  S l ti   E t i   t t   Venkat Nott ‐ CEO, Vinculum Solutions – Extensive startup  experience having set up business operations of a US$ 6Bn  Outsourcing giant in over 6 countries in Asia.  Private & Confidential
  • 8. Board of Directors • Deepak Singla ‐ Head Retail Practice Former Business Unit Head – Leading  Top 4 outsourcers from  India, Retail industry  Domain specialist • Piyush Madan  ‐ Head Supply Chain Practice Former Business Unit  Head ‐ – L di   T     F  B i  U i   H d  Leading  Top 4 outsourcers from    f India, Retail industry  Domain specialist • Annajee Nott  ‐ Head Consulting Enterprise Architecture and Business Process Reengineering with  a number of clients globally Private & Confidential 8
  • 9. Global Footprint Netherlands U.K. Germany USA London France Columbia Philippines India Hong Kong Malaysia Singapore Corporate Headquarters Private & Confidential 9
  • 10. Winning Team State of the art Global Development  S   f  h    Gl b l D l   Center at Noida, India 450 member team 450 member team 15 Project Managers 30 Experienced Project Leads 30 Industry Specific Functional  Consultants 15 Business Consultants Private & Confidential 10
  • 11. Agenda •About Vinculum •Board of Directors Introduction to Vinculum •Global Footprint •Winning Team •Vinculum Suite of Products •Services a. Implementation Services Focus Areas b. Application Development and Testing Services •Business and IT Strategy Consulting •e-Retail Features Vin e‐Retail •Building Blocks •Case Study Private & Confidential 11
  • 12. Products & Services • Vin MMS (Merchandise Management Systems) • Vin Stores (Back  Office System / Point of Sale) Products Suite • Vin Procure (Procurement) • Vin e‐Retail (e‐commerce application) • Vin MDM (Master Data Management) •I l Implementation Services i  S i • Localization, Customization, Integration and end to end implementations of  products • Oracle Retail Suite ( RMS, ORPOS, MFP, AVT, ORDM, EBIS, ASCP, Glog,  Demantra) • Supply Chain Solutions ( WMS, TMS, Network Design, Route Planning) Services • Microsoft Axapta , Microsoft CRM • Application Development and Testing Services • Custom Application Design, Develop, Deploy, Test and Support Services • Sales Force Automation, Mobile Application Development and Social  Networking Custom Application Development • Testing Practices Business & IT  • C Covering People, Processes, Infrastructure and Technology i  P l  P  I f t t   d T h l Strategy Consulting • Enterprise IT Architecture Design Private & Confidential 12
  • 13. Best of Breed Products &  Implementation Services  Store Workforce Management Profit Optimization Enterprise Planning Financials POS Category Procurement (B2B) Management CRM Consumers Kiosk Merchandising Store Back Office Warehouse Management E Commerce Route Pro Network Design Integration Platform Transportation Management Technology Partners Private & Confidential
  • 14. Vinculum Products &  Formats Suitability  Product/ Hyper Super Convenience Apparel Health &  Specialty  Formats Market Market Beauty Suitability Pharmacy Vin POS   Vin BOS Vin MMS Vin MDM Vin  Procure Vin  e‐Retail Private & Confidential 14
  • 15. Agenda •About Vinculum •Board of Directors Introduction to Vinculum •Global Footprint •Winning Team •Vinculum Suite of Products •Services a. Implementation Services Focus Areas b. Application Development and Testing Services •Business and IT Strategy Consulting •e-Retail Features Vin e‐Retail •Building Blocks •Case Study Private & Confidential 15
  • 16. Vin e Retail Features Vin e‐Retail Features • Integrated end to end web based backend fulfillment system for e‐Commerce  retailers • p g g g Helps from collating orders through multi sales channels to servicing the order  requirements • SOA based architecture with each process areas as separate components • Java/Linux based platform independent solution • The system is tightly knit with the Third Party Logistics and Financial System. • Pre‐configured and integrated to leading Ecommerce front end solutions Private & Confidential
  • 17. Vin e Retail Building Blocks Vin e‐Retail Building Blocks Interfacing Sales Channel Fulfillment Divisions Online 3PL Merchandise Order Warehouse Mater Management Management Management Mobile Financial CRM Dept. D t Call Center Private & Confidential
  • 18. Merchandising Master  Management Module Product Vendor Product Merchandising Master Management Private & Confidential
  • 19. Order Management Module Order  Order Order  Order Order Order Import Od I Creation List Consolidation Order Sales Order Vendor  PO  Fulfillment Return Return Management Order  Order  Order  Tracking Status Upload Closure Private & Confidential
  • 20. Procurement management Goods  PO Initiation Received Type of Order Consignment Purchase C i  P h Made an Order Purchase Vendor Stock •Order Amendment PO Status  PO Creation •Partial Shipment Update •Short Closed Private & Confidential
  • 21. Warehouse Management Module Inventory  I t Reverse  R Inbound Outbound Management Logistics Work PO/ Zones Z Order Od Order- Inbound & Allocation Repair Maint. Locations /Maint Return Receiving Bin Picking Process Mgmt Initiated Delivery Return PO/ASN Inventory Challan C Item Maint. Ageing /Invoice Received Put Away/ Inventory  Inventory  Order  return to  return to Cross Doc Management Fulfillment warehouse Private & Confidential
  • 22. CRM Module Ticketing/  Marketing  Loyalty  Customer  Call center  Management Management Analytics Management • Service Request Logging •Customer Segmentation •Membership  Program  •Opportunity Analysis • Customer Tracking •Campaign Management •Loyalty Program •Campaign Effectiveness  Automatic Escalation •Automatic Escalation Customized Marketing  •Customized Marketing  Return/Store Credit  •Return/Store Credit  Buying Behavior Analysis •Buying Behavior Analysis Collaterals Creation Program Private & Confidential
  • 23. Key Reports • Purchase order report • GRN Report Create Pick List • Purchase Return report P h  R   • Sales order report Generate • Delivery challan Pick Tasks • Inventory on hand balance report • KPI Reports  Delivery Challan Creation Private & Confidential
  • 24. Customer Benefits • Scalable for larger Scalable for larger  • One stop shop for One stop shop for  enterprise  Order transactions requirements • World Class 24*7  • Multi Currency/Multi  infrastructure  lingual/ Multi country  lingual/ Multi country support operation support Scalability Reliability • Return of marketing  Easy of  investment calculated  Performance Use for each sales channel •H t d Hosted model applicable d l li bl • Helps to improve Helps to improve  productivity and reduce  • Minimum licenses  cost implication • Dashboard support for  measuring KPI Private & Confidential
  • 25. Case Study – Leading Fashion  Retailer of India R il   f I di Customer Overview : A growing player in the Indian Retail Segment  Their business USP is focused  A growing player in the Indian Retail Segment. Their business USP is focused  towards delivering innovative products that enhance consumer experience and ensure high customer  retention. Client is currently taking care of US and Europe market with offices in New Delhi and New York. Business Problem B i  P bl Vinculum’s Solution Vi l ’  S l ti Value Delivered V l  D li d • Obsolete and de‐supported  Vinculum implemented E‐Retail  • Integrated retail  technology in the legacy  for end to end sales and order  management with central  applications fulfillment solution. Clients' web  control • Manual Handling of data across   M l H dli   f d t   site was also re‐built using  Vin‐ • Decrease in turnaround time  d all levels Commerce with a seamless  • Increase in order handling  integration with E‐Retail. Vinculum  • Lack of analysis and reporting  capability also provided comprehensive  tools and forecasting • Capability to handle several  Business Intelligence platform on  • Lack of customer information  E‐Retail. categories of promotions on buying habits  Developed an integration layer  • Assists management in taking  • Data Integrity issues for the two way synchronization  strategic decisions by  • High Maintenance cost of Sales transactions and  providing them with accurate  Promotions between Magento  and timely information y and E‐Retail • Shrinkage control Private & Confidential
  • 26. Testimonials “We have found their members to be customer focused, proactive and  We have found their members to be customer focused, proactive and  consistently willing to go for extra mile to meet our business needs. In  depth understanding of the retail industry is one of the key  differentiators of Vinculum. I would strongly recommend Vinculum  Solutions for IT and IT led business initiatives.” ‐ IT Director GCH Retail Malaysia  "We have found Vinculum team members to be proactive and  "W  h  f d Vi l  t   b  t  b   ti   d  technically / functionally very proficient. The engagement was  successfully completed within planned timelines and budget. I would  strongly recommend Vinculum Limited for Retail product  implementations, Oracle customizations, localizations or  enhancements and other IT initiatives." ‐ Head of group IT Services (Asia), A. S. Watson  Private & Confidential 26