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CAPABILITIES AND QUALIFICATIONS




1|   2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                               Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS




Table of Contents
 1. Executive Summary                                                                               3


 2. Corporate Overview                                                                              4
           Clients                                                                                  4
           SA TECHNOLOGIES Financial Stability                                                      5
           Company Organization                                                                     5
           Competitive Strengths                                                                    6



 3. Service and Solutions Overview                                                                  8
           IT Consulting Services                                                                   8
           Staffing – Contract and Permanent Placement                                              8
           Recruiting Practices                                                                     8
               Sourcing Methods                                                                     9
               Innovative Recruitment Quality Programs                                             10

           SA TECHNOLOGIES Managed Solutions                                                       11



 4. Delivery                                                                                       12
           Service Delivery Continuum                                                              12



 5. Why SA TECHNOLOGIES?                                                                           13
               Commitment to Quality                                                               13
               Process Improvement                                                                 13
               Management Commitment                                                               13

           Training and Development Program                                                        14
           Comprehensive Benefits Program                                                          15




      2 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                     Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS


1. Executive Summary
SA TECHNOLOGIES has been providing information technology talent and solutions to private and
public sector clients since 2002. We bring over Nine years of experience to bear in the delivery of
technical and human capital solutions.
Over the course of the last 9 years, SA TECHNOLOGIES has continuously evolved in response to client
needs with enhanced service lines, expanded presence, and flexible, client-centric delivery models.
We help our clients achieve business and cost containment objectives through IT Solutions and by
providing the expertise, processes, and tools necessary to maximize productivity and create
competitive advantage. From contract resources to turnkey technical services, SA TECHNOLOGIES has
evolved into a full-spectrum provider and partner for the IT and business communities.
Our sole mission is the enhancement of client productivity and profitability across the requirements
spectrum including:
IT Consulting – a foundation for today’s scalable IT workforce by providing single consultants
or an entire team
Managed Solutions – distinct practices that address a wide range of technical requirements
through hybrid or turnkey solutions
Software Development and Production Support

SA TECHNOLOGIES is a Certified Woman owned, Minority owned business.

SA TECHNOLOGIES is an Oracle Certified Partner, SAP Certified Partner and IBM Cognos
Certified Partner.

SA TECHNOLOGIES was ranked #15 in top 50 Businesses in San Jose-Sunnyvale-Santa Clara, CA
and No 86 in Top IT Services Companies in USA. In 2008, Inc 5000 also listed SA
TECHNOLOGIES as No 595 in top 5000 fastest growing private companies with a growth of
548.6%.

OUR TECHNOLOGICAL SPECIALITY is ERP (Oracle E-Business Suite, SAP, Peoplesoft, Siebel)
Data warehouse, Database Administration (Oracle, MSSQL), Business Intelligence (OBIEE,
Business Object, Cognos, Microstrategy), Web Application Development (Java, .Net, PHP, Cold
fusion, Ruby on Rails) SOA, Fusion Middleware, Mobile Application Development (iPhone,
Android etc), SAAS and Cloud Computing




          3 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS


2. Corporate Overview
Founded and incorporated in 2002, SA TECHNOLOGIES has grown from a regional business in the
Western and Southwestern U.S. into an international organization through a series of internal
expansions and acquisitions. Drawing upon its expertise in IT human capital recruitment and
management, SA TECHNOLOGIES developed a range of technical services and process solutions. Today,
SA TECHNOLOGIES supports our clients in the fulfillment of a wide range of discrete, mission critical
projects and ongoing business requirements.

Some of our top clients include:
MOTOROLA                              HERBALIFE                              SAP AMERICA

LOGITECH                              ORACLE CORPORATION                     MEREDITH CORP

JPMC                                  SONY CORPORATION                       FUJITSU AMERICA

SHAKLEE                               BLOOM ENERGY                           NOL

TCI-SPX                               TRIMBLE NAVIGATION                     CISCO SYSTEMS

HITACHI DATA SYSTEMS                  CASH EDGE                              ADT SECURITY SYSTEMS

APPLE                                 SMUD                                   STATE OF OREGON

STATE OF NEBRASKA                     STATE OF GEORGIA                       UCLA

PIMA COUNTY                           COUNTY OF LA                           HP ENTERPRISE SERVICES




Over the last 8 years, SA TECHNOLOGIES has evolved, often ahead of the Industry. Our reputation as
an IT expert is built on our founders and Managers three decades of experience as a full-spectrum
source for the IT community.
We have more than 300 employees and consultants nationwide. With 5 offices across the US and
more expansion is expected in the upcoming year. We have additional offices in India and Singapore
and 200,000 resumes in our database of IT professionals; we support clients with an international
scope.




           4 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                          Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS




                                            Chicago, IL
                                                                                       New York, NY

San Clara, CA


                      Phoenix, AZ
                                           Dallas, TX


                                                                                           Corporate Office



 SA TECHNOLOGIES Financial Stability

 SA TECHNOLOGIES has provided IT Consulting, Software Development, resource management, and
 project support to leading private and public organizations and agencies at all levels for more than 9
 years. As such, SA TECHNOLOGIES continues to maintain and grow its position as an industry-leading
 IT Consulting, Software Development and managed solutions firm.
 SA TECHNOLOGIES is a Certified Minority Women Owned business, Certified USPAACC Asian
 American Business and Utility Supplier Clearing House Certified. SAT is also an Oracle Certified
 Partner, SAP Certified Service Partner and IBM Cognos Certified Partner.

 Company Organization

 In selecting an IT Consulting Partner, many organizations look for a company with National
 presence and local consulting resources for each office site. SA TECHNOLOGIES has the
 organizational structure and internal resources to support our customers nationally while
 remaining focused on their local needs at each site. We have offshore development centers in
 Singapore and India.

 With corporate headquarters in Santa Clara, California, and offices strategically placed
 throughout the United States, SA TECHNOLOGIES is able to support all of its customers locally.
 Every office has full access to the complete range of corporate resources and is connected to a
 national wide-area network, to a national email system, and to our proprietary web-based
 recruiting tools.

 Each branch office has flexibility within our common business practices to address the unique
 challenges of your local requirements while receiving centralized support from corporate
 resources. This maximizes our recruiting efficiency because each office is familiar with the local
 recruiting environment and provides a local account team to attend to our customers’ needs.




            5 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                           Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS

Competitive Strengths

We believe that our competitive strengths differentiate us from our competitors and have
allowed us to successfully create a sustainable and scalable national IT Consulting services
business. Our competitive strengths include:

National and International footprint: We believe our name, high-quality consultant base, and
broad geographic presence gives our clients a distinct advantage. We currently engage
approximately 300 consultants and offer a wide range of IT consulting expertise, including ERP,
Database Administration, Analysis and Data warehousing, Web Application development and
integration, application programming and development, client/server development, systems
software architecture and design, systems engineering and systems integration. Our coast-to-
coast presence of 5 offices allows us to meet the needs of our clients on a national basis, as
well as build local relationships. For our large customers that have multiple IT centers in the
U.S., our geographic coverage allows us to provide consistent high quality service through a
single point of contact.

Our Employee Base: We believe our strength is our employees. With over 300 experts in our
consulting practice carrying tons of experience allows us to deliver the best to our clients. Our
employees are our biggest Asset. Each employee has a story to tell. They have achieved
milestones and are expert in their areas.


Focus on IT services: Unlike many of our competitors, we are focused on the IT sector. As a
result, we are able to commit our resources and capital towards a focused goal.

Substantial and diverse customer base: Our diversified client base covers a broad spectrum of
vertical markets, including financial services, telecommunications, manufacturing, information
technology, government, pharmaceutical, transportation, and health care.

Extensive recruiting channels, as well as effective hiring process: The placement of highly
skilled personnel requires operational and technical knowledge to effectively recruit and screen
personnel, match them to client needs, and develop and manage the resulting relationships. We
maintain a proprietary database that contains more than 300,000 candidates, and we also
recruit through the Internet, local and national advertising, and trade shows. Additionally, we
have a National Recruiting Center in the U.S. and an offshore recruiting center in India. All of
these resources assist us in locating qualified candidates quickly, often within 48 hours of a
client placement request. We believe that our operational expertise provide us with a
competitive advantage in meeting the demanding time-to-market requirements for placement of
these candidates.

Complementary service offerings: In addition to IT staffing, we offer our customers
resource/human capital management services, project solutions, and permanent placement of
IT professionals, which help us to build and enhance our relationships with new and existing
clients.

Proven management team: Our management team has significant staffing industry experience.
SA TECHNOLOGIES is a leader in the industry. The SA TECHNOLOGIES Management Team
continues to successfully implement that vision by combining decades of solid business
experience with an energetic, innovative management style.




          6 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS

SA TECHNOLOGIES - Strategic Accounts Program: We operate a Strategic Accounts Program
that has both a client- and industry-specific focus to ensure that relevant resources are available
to and have an understanding of our clients’ industries. This program serves as a formal but
flexible framework providing SA TECHNOLOGIES with the concentration, responsibility, and
accountability that enables us to proactively address the expectations of our national clients.
The continued industry-specific focus of our strategic management team results in their
ongoing growth in key competencies, understanding of industry culture, and knowledge of the
environment in which these clients do business. Another extremely beneficial feature of the
program is its provision for both “lateral” and “vertical” accountability.

Scalable infrastructure: We have a scalable information technology and transaction processing
infrastructure. Our back-office functions, including payroll, billing, accounts payable,
collections, and financial reporting, are consolidated in our shared services center in Santa
Clara, California. We believe this infrastructure will facilitate our internal growth strategy and
allow us to continue to integrate acquisitions rapidly.




          7 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com
3. Service and Solutions Overview
IT Consulting Services
SA TECHNOLOGIES specializes in providing consulting services in the following areas:
ERP (Oracle E-Business Suite, SAP, Peoplesoft, Siebel) Data warehouse, Database
Administration (Oracle, MSSQL), Business Intelligence (OBIEE, Business Object, Cognos,
Microstrategy), Web Application Development (Java, .Net, PHP, Cold fusion, Ruby on Rails)
SOA, Fusion Middleware, Mobile Application Development (iPhone, Android etc), SAAS and
Cloud Computing.

Whether you want us to take charge of the whole project or you want to manage on your own
and just need our consulting experts to help you deliver the best, SA technologies has a proven
successful track record.

Staffing – Contract and Permanent Placement

SA TECHNOLOGIES’ core competency is the delivery of Information Technology resources whose
skills, experience, and aptitudes match the specific criteria designated by our clients and whose
industry vertical experience and personal traits most closely align with client culture and
operating environment. With a nationwide network of consultants and a database of 300,000
resumes, we are uniquely positioned to provide qualified candidates that meet all position
requirements, including the hard-to-fill positions. Since our founding, we have earned a
reputation for providing effective and responsive recruiting and client support processes. We
support clients throughout the United States from our nationwide network of branch offices. We
recruit IT talent locally, nationally, and internationally.

SA TECHNOLOGIES recognizes the importance of recruiting the best and the brightest talent.
We’ve built a reputation for providing skilled IT contractors to industry-leading firms and public
sector clients. Whether our client needs to meet a critical deadline, ensure the accuracy of an
important deliverable, or simply fill an IT staff position, we understand how important it is to
meet every client requirement with the best person available.

To that end, SA TECHNOLOGIES employs various measures to recruit qualified consultants. SA
TECHNOLOGIES employs an industry-superior recruiting force, that search for technically
qualified candidates in multiple ways, including the Internet, local and national advertising,
consultant referrals and current SA TECHNOLOGIES contractors who are completing their
assignments. SA TECHNOLOGIES also utilizes the network of referral relationships it has built
within the industry and searches among other qualified consultants who have completed their
assignments. The following paragraphs provide an overview of our approach.

Recruiting Practices

To ensure the requisite criteria are met on every placement, it is critical to have a thorough and
rigorous recruiting process. Over the years, SA TECHNOLOGIES has continually refined and
improved its recruiting process to capture the best practices in our industry. Our approach is
rooted in two key elements:




          8|   2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS

Great recruiting starts with great relationships. The better we understand the client’s
environment, the better we can do at providing the right people. Great relationships are
enhanced by great feedback. In today’s competitive landscape, candidates often have multiple
opportunities. Quick and detailed feedback between SA TECHNOLOGIES and our business
partners often makes the difference in getting the right candidate or not.
SA TECHNOLOGIES’ recruiting methodology is predicated on the foundation of great relationships
and feedback. The number one key to successfully recruiting the right candidate for the job,
understands the job. SA TECHNOLOGIES ensures this understanding by conducting a “requirement
qualification call” with the hiring manager. Present on the call (or meeting) is the Business
Relationship Manager and the Recruiter that will be recruiting for the position. The Business
Relationship Manager utilizes a standardized document that creates the template from which they
will recruit. Once the call is completed, the Recruiter is solely responsible for finding the correct
candidate for the job. Using the myriad of tools available – including other Recruiters in the office
and region, they seek to find the best three candidates, not the first three candidates for the job.
A key factor in this process is that the hiring manager has full access to the Recruiter throughout the
process – a great flow of information develops as the Recruiter works on behalf of the hiring
manager in finding the right person. Seeking to make the hiring manager’s job easier, the Recruiter
is responsible for scheduling interviews, getting follow-up, and dealing with any questions along the
way. The Business Relationship Manager continues to be involved – making sure that the process
moves along smoothly and is always ready to step in and assist in any way necessary.
The SA TECHNOLOGIES process uses many common steps along the way. They include:
Requirement Qualification Call (or meeting) with customer hiring manager(s) to review/confirm
job requirements and skills, number of personnel, work environment, culture, other information
Initial candidate selection
       Screening interview (by phone)
       Detailed face to face interview
       Technical qualification utilizing Subject Matter Experts
       Reference checks (minimum of three)
       Presentation of recommended candidates to client
       Candidate interview and selection by client
       Background (employment history, criminal, education) and drug screening – in
       compliance with client requirements
       Candidate Start and regular follow-up by branch personnel

Sourcing Methods
SA TECHNOLOGIES' recruiting team searches for technically qualified candidates in multiple ways,
including the Internet, local and national advertising, consultant referrals and current SA
TECHNOLOGIES contractors who are completing their assignments. SA TECHNOLOGIES also utilizes
the network of referral relationships it has built within the industry. It is SA TECHNOLOGIES’
experience that the best consultants are not posted in the open market, but are found by word of
mouth. Additionally, SA TECHNOLOGIES searches among other qualified consultants who have
completed their assignments. If these searches do not produce a match to the requirement, we
search local candidates who have recently submitted their resumes or interviewed with our
placement managers.
       Candidate referrals/networking
       Consultant Red Hot Sheet—current SA TECHNOLOGIES consultants who are ready for
       redeployment

          9 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS

        Available Candidate Hot Sheet
        Sourcing: Telemarketing/Bulletin Board (online)
        Walkthrough bulletin board—recent interviews
        International recruiting bulletin board
        SA TECHNOLOGIES Partner Bench
        Database search: Candidate Search/Requirement Search (for similar requirements)
        Internet sourcing
        Job fairs
        Outplacement firms: Downsizing/Military
        Approved subcontractors Technical schools
        Direct recruiting (cold calling)


Innovative Recruitment Quality Programs
SA TECHNOLOGIES also has other SA TECHNOLOGIES-developed proprietary programs to further
satisfy requirements and to promote improvement in overall recruitment efficiency and quality:
SA TECHNOLOGIES Elite Recruiting Team: SA TECHNOLOGIES Elite Recruiting team is comprised of
a group of highly proficient SA TECHNOLOGIES Recruiters across multiple SA TECHNOLOGIES offices.
This team will be deployed on demand to any branch to support:
        Large client projects with quick turnaround requirements
        Client needs for extremely hard to find skill sets
        Branch requirement overflow


SA TECHNOLOGIES Pipeline Recruiting Program: Our new candidate incentive program
encourages pipelining of new candidates into our database and provides a constant flow of qualified
candidates to submit on jobs through searching and referrals. When a Recruiter brings in a new
candidate and pre-qualifies that candidate completing the “SA TECHNOLOGIES Walkthrough
Requirements, all other recruiters have visibility to the pipelined candidate and have compensation
incentives to qualify, submit and place these candidates. Pipelining quality candidates into our
database will allow us to make faster better quality submittals.
Recruiting Certified Lead Program: SA TECHNOLOGIES Certified Lead Recruiters are responsible for
satisfying all of the responsibilities of the Recruiter and in addition have responsibilities unique to
their lead role, including training new Recruiters, mentoring recruiters within the branch /
department and providing various reports and assuring the recruiting staff adheres to system
requirements, productivity metrics, etc. SA TECHNOLOGIES Lead Recruiters also take part on a daily
basis in job requirement prioritization. This program ensures that the client will receive high quality,
consistent recruiting methodology regardless of client location/in every SA TECHNOLOGIES branch.
SA TECHNOLOGIES Excellence in Performance: (EIP) is a methodology around improving our
individual/collective performance in the key areas that we deem most critical in growing our
business effectively. The EIP brings a level of consistency to our coaching/feedback for continuous
improvement and provides the instrument to keep that improvement efforts top-of-mind. This
program ensures that the client will receive high quality, consistent recruiting methodology
regardless of client location/in every SA TECHNOLOGIES branch.




         10 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS

SA TECHNOLOGIES Managed Solutions
SA TECHNOLOGIES’ Managed Solutions delivers a suite of specialized services and solutions that
align technology and processes with client needs. SA TECHNOLOGIES Managed Solutions are
organized into distinct practices and service lines - offering focused capabilities and value within
each practice and complementary value across practice lines.
These distinct practices support our clients in the fulfillment of a wide range of discrete, mission
critical projects and evolving business requirements. Through the smart application of technical and
business talent, a standardized delivery framework and proven project management methodologies,
SA TECHNOLOGIES Managed Solutions consistently delivers.
                                                 Managed Solutions Practices

Development Solutions /   SAAS & Cloud Computing    Business Intelligence   Analytics                 ERP                       Product Lifecycle
Mobile Application                                                                                                              Management
Development

Business Planning and     SAAS                      BI Strategic Planning   Clinical                  Financials                Systems Engineering
Execution
                          Utility Computing         Data Warehousing &      Assessments               Supply Chain Mgt          Product and Portfolio
Development and                                     Data Integration                                                            Management
Integration Services      Web Services                                      Installations/Upgrades    Program/Project
                                                    Enterprise Business                               Management                Product Design
Testing Solutions         Platform As Service       Intelligence            BI Customization
                                                                                                      Customer Relationship     Manufacturing Process
Business Technology       Internet Integration      BI & DW Centre of       Custom Application        Management (CRM)          Management
Solutions                                           Excellence              Development
                          Service Commerce                                                            Human Resources           Product Data
Mobile Application        Platform                  Information             Advanced Analytics                                  Management
Development                                         Management                                        Contract Accounting
                                                                            Code Review & Training
Mobile App Testing
                                                                            Data Quality

Key Technologies          Key Technologies          Key Technologies        Key Technologies          Key Technologies          Key Technologies
/Partners                 /Partners                 /Partners               /Partners                 /Partners                 /Partners

.Net                      Apprio                    OBIEE                   Enterprise BI             SAP                       Agile

J2ee                      Cisco                     Informatica             Data Integration Studio   Oracle E-Business Suite   SAP PLM

PHP / Cold fusion         EMC                       Micro Strategy          Enterprise Miner          Siebel                    Enovia

Web 2.0                   Force.com                 Business Objects        Java/JSP                  Peoplesoft                Windchill

Sharepoint                Microsoft                 Cognos                  SQL/Server                                          Team Center

iPhone                    IBM                       Microsoft               Data Flux

Android                   Netsuite                  SAS                     Trillium

Blackberry                Google                                            Informatica

Windows Apps




               11 | 2700 Augustine Dr.           Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                                          Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS

4. Delivery
SA TECHNOLOGIES provides solutions that are completely scalable and designed to deliver
consistently while maintaining the flexibility to meet each client’s individual business requirements,
industry characteristics and organizational culture. SA TECHNOLOGIES teams are equally experienced
and successful in delivering quality, cost effective solutions whether working directly with client
management and resources or independently on-site or at one of SA TECHNOLOGIES’ Technology
Centers. Our teams possess a broad spectrum of experience ranging from managing existing
projects to developing turnkey systems.
SA TECHNOLOGIES’ wide range of services and flexible yet well-defined delivery model allow our
Managed Solutions teams to provide clients with solutions that both comprehensively address
business requirements and optimize return on technology investments.

Service Delivery Continuum
Full Project Outsource (Turnkey Solution offering)
               -   Client expects SA TECHNOLOGIES to provide a full and complete solution
               -   SA TECHNOLOGIES owns responsibility for all aspects of project execution
                   and delivery of contracted scope and deliverables, often using a fixed cost
                   commercial arrangement
Partial Project Outsource (Partners-in-Projects offering)
               -   Client expects SA TECHNOLOGIES to provide a solution while maintaining
                   control of the overall effort
               -   SA TECHNOLOGIES owns responsibility for some aspects of project execution
                   and delivery of contracted deliverables
Staffing Solution (Partners-in-Projects offering)
               -   SA TECHNOLOGIES assists with the definition of a solution approach during
                   the early stages of the engagement as well as provides additional value-add
                   during engagement execution
Staff Augmentation
               -   SA TECHNOLOGIES augments client teams with quality contract resources.
                   The graphic below illustrates where this offering falls in the spectrum of the
                   SA TECHNOLOGIES service delivery model.




         12 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS


5. Why SA TECHNOLOGIES?
At SA TECHNOLOGIES, our focus on quality and continuous process improvement has been essential
to building and maintaining our reputation for client service and support. Quality standards and
performance begin with senior managers who set the tone and direction with activities and initiatives
that are carried throughout the company. Our commitment to quality emphasizes:
Client focus and satisfaction
Management of process quality
Human resource development and management
Leadership


Commitment to Quality
SA TECHNOLOGIES has developed a reputation for providing quality services to our client base of
Fortune 500 companies. A steady growth of repeat and referral business confirms our clients’
satisfaction with the quality of our work and our consistent, dependable performance. We frequently
gather feedback through client surveys and other measurement tools to assess if our quality
assurance program is as effective for our clients as it is in our own operations.
Our proven strategies, plans, and resource allocations reflect our long-term commitment to quality.
In addition, our focus on training, employee development, and technology evolution, also ensure the
quality of the services we deliver to our clients. Long-term client commitment includes regular review
and assessment of each client’s plans and follow-up assessment of SA TECHNOLOGIES’ progress in
helping our client reach its goals.
Process Improvement
To continually improve our technical services processes, SA TECHNOLOGIES regularly reviews, audits,
and improves our business processes and methods. We fine-tune our techniques, staff, policies,
procedures, and corporate goals to provide our clients with the best personnel and resources
available. SA TECHNOLOGIES practices a proactive strategy for process improvement. Our five
process goals, discussed in detail below, are incorporated in our business processes and operating
strategies:
Create a Positive Environment
Identify Process Objectives
Identify Measurement Characteristics
Manage Process Variation
Continually Improve the Process


Management Commitment
SA TECHNOLOGIES’ executive leaders are personally involved and highly visible in our day-to-day
operations. They recognize that to compete  and succeed  in the staffing and professional
services market, we must rely heavily on quality processes to reduce costs and increase efficiency
Our management team is committed to ensuring a quality process for our valued clients, consultants
and our entire organization.




         13 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS

Training and Development Program
As IT systems and technology are upgraded frequently and become more complex, it is critical to
realize that a fixed repertoire of skills or a static curriculum taught “once and for all” cannot possibly
suffice.
SA TECHNOLOGIES understands this importance and continually invests in human capital with
instructions and professional development courses available to our employees. Access to these
development courses ensures that our consultants have the requisite skills for their assignments.
Whether employees need specific IT courses or certification paths, knowledge is just a mouse click
away.


        Application Development and Programming
        ERP Technologies
        Database Technologies
        Information Technology Overview
        Internet and Intranet Technologies
        Internetworking Essentials
        Managing Information Systems
        Microsoft Applications
        Networking Technologies
        Operating Systems
        Project Management
        Systems and Database Design
        Technical Support
        Web/Mobile Development
        Microsoft Certified Database Administrator
        Oracle 11g Certified Database Administrator
        Java Certification
        Project Management Professional (PMP)




         14 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com
CAPABILITIES AND QUALIFICATIONS

Comprehensive Benefits Program
SA TECHNOLOGIES offers its employees and consultants comprehensive benefit plans that are
among the best in the industry. We offer several benefit plans, thereby providing the employee the
flexibility to select the coverage that best meets their needs. For salaried consultants, SA
TECHNOLOGIES pays all or part of the cost of most benefits. Our comprehensive benefit plans are
reviewed and modified as necessary to meet the changing needs of our staff and their families.
SA TECHNOLOGIES consultants and staff are offered the following benefits:
       Medical insurance
       Dental insurance
       Paid time off (PTO) (salaried consultants only)
       Employee Assistance Program
       Employee Referral Rewards Program
       Business Referral Rewards Program
       Interest-free Computer Loan Program
       Employee Training Program
       Family and Medical Leave Program (eligible after 12 months service)
       Available for purchase




         15 | 2700 Augustine Dr.   Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238
                                         Website: www.satincorp.com

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Sa technologies inc capabilities & qualifications

  • 1. CAPABILITIES AND QUALIFICATIONS 1| 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 2. CAPABILITIES AND QUALIFICATIONS Table of Contents 1. Executive Summary 3 2. Corporate Overview 4 Clients 4 SA TECHNOLOGIES Financial Stability 5 Company Organization 5 Competitive Strengths 6 3. Service and Solutions Overview 8 IT Consulting Services 8 Staffing – Contract and Permanent Placement 8 Recruiting Practices 8 Sourcing Methods 9 Innovative Recruitment Quality Programs 10 SA TECHNOLOGIES Managed Solutions 11 4. Delivery 12 Service Delivery Continuum 12 5. Why SA TECHNOLOGIES? 13 Commitment to Quality 13 Process Improvement 13 Management Commitment 13 Training and Development Program 14 Comprehensive Benefits Program 15 2 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 3. CAPABILITIES AND QUALIFICATIONS 1. Executive Summary SA TECHNOLOGIES has been providing information technology talent and solutions to private and public sector clients since 2002. We bring over Nine years of experience to bear in the delivery of technical and human capital solutions. Over the course of the last 9 years, SA TECHNOLOGIES has continuously evolved in response to client needs with enhanced service lines, expanded presence, and flexible, client-centric delivery models. We help our clients achieve business and cost containment objectives through IT Solutions and by providing the expertise, processes, and tools necessary to maximize productivity and create competitive advantage. From contract resources to turnkey technical services, SA TECHNOLOGIES has evolved into a full-spectrum provider and partner for the IT and business communities. Our sole mission is the enhancement of client productivity and profitability across the requirements spectrum including: IT Consulting – a foundation for today’s scalable IT workforce by providing single consultants or an entire team Managed Solutions – distinct practices that address a wide range of technical requirements through hybrid or turnkey solutions Software Development and Production Support SA TECHNOLOGIES is a Certified Woman owned, Minority owned business. SA TECHNOLOGIES is an Oracle Certified Partner, SAP Certified Partner and IBM Cognos Certified Partner. SA TECHNOLOGIES was ranked #15 in top 50 Businesses in San Jose-Sunnyvale-Santa Clara, CA and No 86 in Top IT Services Companies in USA. In 2008, Inc 5000 also listed SA TECHNOLOGIES as No 595 in top 5000 fastest growing private companies with a growth of 548.6%. OUR TECHNOLOGICAL SPECIALITY is ERP (Oracle E-Business Suite, SAP, Peoplesoft, Siebel) Data warehouse, Database Administration (Oracle, MSSQL), Business Intelligence (OBIEE, Business Object, Cognos, Microstrategy), Web Application Development (Java, .Net, PHP, Cold fusion, Ruby on Rails) SOA, Fusion Middleware, Mobile Application Development (iPhone, Android etc), SAAS and Cloud Computing 3 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 4. CAPABILITIES AND QUALIFICATIONS 2. Corporate Overview Founded and incorporated in 2002, SA TECHNOLOGIES has grown from a regional business in the Western and Southwestern U.S. into an international organization through a series of internal expansions and acquisitions. Drawing upon its expertise in IT human capital recruitment and management, SA TECHNOLOGIES developed a range of technical services and process solutions. Today, SA TECHNOLOGIES supports our clients in the fulfillment of a wide range of discrete, mission critical projects and ongoing business requirements. Some of our top clients include: MOTOROLA HERBALIFE SAP AMERICA LOGITECH ORACLE CORPORATION MEREDITH CORP JPMC SONY CORPORATION FUJITSU AMERICA SHAKLEE BLOOM ENERGY NOL TCI-SPX TRIMBLE NAVIGATION CISCO SYSTEMS HITACHI DATA SYSTEMS CASH EDGE ADT SECURITY SYSTEMS APPLE SMUD STATE OF OREGON STATE OF NEBRASKA STATE OF GEORGIA UCLA PIMA COUNTY COUNTY OF LA HP ENTERPRISE SERVICES Over the last 8 years, SA TECHNOLOGIES has evolved, often ahead of the Industry. Our reputation as an IT expert is built on our founders and Managers three decades of experience as a full-spectrum source for the IT community. We have more than 300 employees and consultants nationwide. With 5 offices across the US and more expansion is expected in the upcoming year. We have additional offices in India and Singapore and 200,000 resumes in our database of IT professionals; we support clients with an international scope. 4 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 5. CAPABILITIES AND QUALIFICATIONS Chicago, IL New York, NY San Clara, CA Phoenix, AZ Dallas, TX Corporate Office SA TECHNOLOGIES Financial Stability SA TECHNOLOGIES has provided IT Consulting, Software Development, resource management, and project support to leading private and public organizations and agencies at all levels for more than 9 years. As such, SA TECHNOLOGIES continues to maintain and grow its position as an industry-leading IT Consulting, Software Development and managed solutions firm. SA TECHNOLOGIES is a Certified Minority Women Owned business, Certified USPAACC Asian American Business and Utility Supplier Clearing House Certified. SAT is also an Oracle Certified Partner, SAP Certified Service Partner and IBM Cognos Certified Partner. Company Organization In selecting an IT Consulting Partner, many organizations look for a company with National presence and local consulting resources for each office site. SA TECHNOLOGIES has the organizational structure and internal resources to support our customers nationally while remaining focused on their local needs at each site. We have offshore development centers in Singapore and India. With corporate headquarters in Santa Clara, California, and offices strategically placed throughout the United States, SA TECHNOLOGIES is able to support all of its customers locally. Every office has full access to the complete range of corporate resources and is connected to a national wide-area network, to a national email system, and to our proprietary web-based recruiting tools. Each branch office has flexibility within our common business practices to address the unique challenges of your local requirements while receiving centralized support from corporate resources. This maximizes our recruiting efficiency because each office is familiar with the local recruiting environment and provides a local account team to attend to our customers’ needs. 5 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 6. CAPABILITIES AND QUALIFICATIONS Competitive Strengths We believe that our competitive strengths differentiate us from our competitors and have allowed us to successfully create a sustainable and scalable national IT Consulting services business. Our competitive strengths include: National and International footprint: We believe our name, high-quality consultant base, and broad geographic presence gives our clients a distinct advantage. We currently engage approximately 300 consultants and offer a wide range of IT consulting expertise, including ERP, Database Administration, Analysis and Data warehousing, Web Application development and integration, application programming and development, client/server development, systems software architecture and design, systems engineering and systems integration. Our coast-to- coast presence of 5 offices allows us to meet the needs of our clients on a national basis, as well as build local relationships. For our large customers that have multiple IT centers in the U.S., our geographic coverage allows us to provide consistent high quality service through a single point of contact. Our Employee Base: We believe our strength is our employees. With over 300 experts in our consulting practice carrying tons of experience allows us to deliver the best to our clients. Our employees are our biggest Asset. Each employee has a story to tell. They have achieved milestones and are expert in their areas. Focus on IT services: Unlike many of our competitors, we are focused on the IT sector. As a result, we are able to commit our resources and capital towards a focused goal. Substantial and diverse customer base: Our diversified client base covers a broad spectrum of vertical markets, including financial services, telecommunications, manufacturing, information technology, government, pharmaceutical, transportation, and health care. Extensive recruiting channels, as well as effective hiring process: The placement of highly skilled personnel requires operational and technical knowledge to effectively recruit and screen personnel, match them to client needs, and develop and manage the resulting relationships. We maintain a proprietary database that contains more than 300,000 candidates, and we also recruit through the Internet, local and national advertising, and trade shows. Additionally, we have a National Recruiting Center in the U.S. and an offshore recruiting center in India. All of these resources assist us in locating qualified candidates quickly, often within 48 hours of a client placement request. We believe that our operational expertise provide us with a competitive advantage in meeting the demanding time-to-market requirements for placement of these candidates. Complementary service offerings: In addition to IT staffing, we offer our customers resource/human capital management services, project solutions, and permanent placement of IT professionals, which help us to build and enhance our relationships with new and existing clients. Proven management team: Our management team has significant staffing industry experience. SA TECHNOLOGIES is a leader in the industry. The SA TECHNOLOGIES Management Team continues to successfully implement that vision by combining decades of solid business experience with an energetic, innovative management style. 6 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 7. CAPABILITIES AND QUALIFICATIONS SA TECHNOLOGIES - Strategic Accounts Program: We operate a Strategic Accounts Program that has both a client- and industry-specific focus to ensure that relevant resources are available to and have an understanding of our clients’ industries. This program serves as a formal but flexible framework providing SA TECHNOLOGIES with the concentration, responsibility, and accountability that enables us to proactively address the expectations of our national clients. The continued industry-specific focus of our strategic management team results in their ongoing growth in key competencies, understanding of industry culture, and knowledge of the environment in which these clients do business. Another extremely beneficial feature of the program is its provision for both “lateral” and “vertical” accountability. Scalable infrastructure: We have a scalable information technology and transaction processing infrastructure. Our back-office functions, including payroll, billing, accounts payable, collections, and financial reporting, are consolidated in our shared services center in Santa Clara, California. We believe this infrastructure will facilitate our internal growth strategy and allow us to continue to integrate acquisitions rapidly. 7 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 8. 3. Service and Solutions Overview IT Consulting Services SA TECHNOLOGIES specializes in providing consulting services in the following areas: ERP (Oracle E-Business Suite, SAP, Peoplesoft, Siebel) Data warehouse, Database Administration (Oracle, MSSQL), Business Intelligence (OBIEE, Business Object, Cognos, Microstrategy), Web Application Development (Java, .Net, PHP, Cold fusion, Ruby on Rails) SOA, Fusion Middleware, Mobile Application Development (iPhone, Android etc), SAAS and Cloud Computing. Whether you want us to take charge of the whole project or you want to manage on your own and just need our consulting experts to help you deliver the best, SA technologies has a proven successful track record. Staffing – Contract and Permanent Placement SA TECHNOLOGIES’ core competency is the delivery of Information Technology resources whose skills, experience, and aptitudes match the specific criteria designated by our clients and whose industry vertical experience and personal traits most closely align with client culture and operating environment. With a nationwide network of consultants and a database of 300,000 resumes, we are uniquely positioned to provide qualified candidates that meet all position requirements, including the hard-to-fill positions. Since our founding, we have earned a reputation for providing effective and responsive recruiting and client support processes. We support clients throughout the United States from our nationwide network of branch offices. We recruit IT talent locally, nationally, and internationally. SA TECHNOLOGIES recognizes the importance of recruiting the best and the brightest talent. We’ve built a reputation for providing skilled IT contractors to industry-leading firms and public sector clients. Whether our client needs to meet a critical deadline, ensure the accuracy of an important deliverable, or simply fill an IT staff position, we understand how important it is to meet every client requirement with the best person available. To that end, SA TECHNOLOGIES employs various measures to recruit qualified consultants. SA TECHNOLOGIES employs an industry-superior recruiting force, that search for technically qualified candidates in multiple ways, including the Internet, local and national advertising, consultant referrals and current SA TECHNOLOGIES contractors who are completing their assignments. SA TECHNOLOGIES also utilizes the network of referral relationships it has built within the industry and searches among other qualified consultants who have completed their assignments. The following paragraphs provide an overview of our approach. Recruiting Practices To ensure the requisite criteria are met on every placement, it is critical to have a thorough and rigorous recruiting process. Over the years, SA TECHNOLOGIES has continually refined and improved its recruiting process to capture the best practices in our industry. Our approach is rooted in two key elements: 8| 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 9. CAPABILITIES AND QUALIFICATIONS Great recruiting starts with great relationships. The better we understand the client’s environment, the better we can do at providing the right people. Great relationships are enhanced by great feedback. In today’s competitive landscape, candidates often have multiple opportunities. Quick and detailed feedback between SA TECHNOLOGIES and our business partners often makes the difference in getting the right candidate or not. SA TECHNOLOGIES’ recruiting methodology is predicated on the foundation of great relationships and feedback. The number one key to successfully recruiting the right candidate for the job, understands the job. SA TECHNOLOGIES ensures this understanding by conducting a “requirement qualification call” with the hiring manager. Present on the call (or meeting) is the Business Relationship Manager and the Recruiter that will be recruiting for the position. The Business Relationship Manager utilizes a standardized document that creates the template from which they will recruit. Once the call is completed, the Recruiter is solely responsible for finding the correct candidate for the job. Using the myriad of tools available – including other Recruiters in the office and region, they seek to find the best three candidates, not the first three candidates for the job. A key factor in this process is that the hiring manager has full access to the Recruiter throughout the process – a great flow of information develops as the Recruiter works on behalf of the hiring manager in finding the right person. Seeking to make the hiring manager’s job easier, the Recruiter is responsible for scheduling interviews, getting follow-up, and dealing with any questions along the way. The Business Relationship Manager continues to be involved – making sure that the process moves along smoothly and is always ready to step in and assist in any way necessary. The SA TECHNOLOGIES process uses many common steps along the way. They include: Requirement Qualification Call (or meeting) with customer hiring manager(s) to review/confirm job requirements and skills, number of personnel, work environment, culture, other information Initial candidate selection Screening interview (by phone) Detailed face to face interview Technical qualification utilizing Subject Matter Experts Reference checks (minimum of three) Presentation of recommended candidates to client Candidate interview and selection by client Background (employment history, criminal, education) and drug screening – in compliance with client requirements Candidate Start and regular follow-up by branch personnel Sourcing Methods SA TECHNOLOGIES' recruiting team searches for technically qualified candidates in multiple ways, including the Internet, local and national advertising, consultant referrals and current SA TECHNOLOGIES contractors who are completing their assignments. SA TECHNOLOGIES also utilizes the network of referral relationships it has built within the industry. It is SA TECHNOLOGIES’ experience that the best consultants are not posted in the open market, but are found by word of mouth. Additionally, SA TECHNOLOGIES searches among other qualified consultants who have completed their assignments. If these searches do not produce a match to the requirement, we search local candidates who have recently submitted their resumes or interviewed with our placement managers. Candidate referrals/networking Consultant Red Hot Sheet—current SA TECHNOLOGIES consultants who are ready for redeployment 9 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 10. CAPABILITIES AND QUALIFICATIONS Available Candidate Hot Sheet Sourcing: Telemarketing/Bulletin Board (online) Walkthrough bulletin board—recent interviews International recruiting bulletin board SA TECHNOLOGIES Partner Bench Database search: Candidate Search/Requirement Search (for similar requirements) Internet sourcing Job fairs Outplacement firms: Downsizing/Military Approved subcontractors Technical schools Direct recruiting (cold calling) Innovative Recruitment Quality Programs SA TECHNOLOGIES also has other SA TECHNOLOGIES-developed proprietary programs to further satisfy requirements and to promote improvement in overall recruitment efficiency and quality: SA TECHNOLOGIES Elite Recruiting Team: SA TECHNOLOGIES Elite Recruiting team is comprised of a group of highly proficient SA TECHNOLOGIES Recruiters across multiple SA TECHNOLOGIES offices. This team will be deployed on demand to any branch to support: Large client projects with quick turnaround requirements Client needs for extremely hard to find skill sets Branch requirement overflow SA TECHNOLOGIES Pipeline Recruiting Program: Our new candidate incentive program encourages pipelining of new candidates into our database and provides a constant flow of qualified candidates to submit on jobs through searching and referrals. When a Recruiter brings in a new candidate and pre-qualifies that candidate completing the “SA TECHNOLOGIES Walkthrough Requirements, all other recruiters have visibility to the pipelined candidate and have compensation incentives to qualify, submit and place these candidates. Pipelining quality candidates into our database will allow us to make faster better quality submittals. Recruiting Certified Lead Program: SA TECHNOLOGIES Certified Lead Recruiters are responsible for satisfying all of the responsibilities of the Recruiter and in addition have responsibilities unique to their lead role, including training new Recruiters, mentoring recruiters within the branch / department and providing various reports and assuring the recruiting staff adheres to system requirements, productivity metrics, etc. SA TECHNOLOGIES Lead Recruiters also take part on a daily basis in job requirement prioritization. This program ensures that the client will receive high quality, consistent recruiting methodology regardless of client location/in every SA TECHNOLOGIES branch. SA TECHNOLOGIES Excellence in Performance: (EIP) is a methodology around improving our individual/collective performance in the key areas that we deem most critical in growing our business effectively. The EIP brings a level of consistency to our coaching/feedback for continuous improvement and provides the instrument to keep that improvement efforts top-of-mind. This program ensures that the client will receive high quality, consistent recruiting methodology regardless of client location/in every SA TECHNOLOGIES branch. 10 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 11. CAPABILITIES AND QUALIFICATIONS SA TECHNOLOGIES Managed Solutions SA TECHNOLOGIES’ Managed Solutions delivers a suite of specialized services and solutions that align technology and processes with client needs. SA TECHNOLOGIES Managed Solutions are organized into distinct practices and service lines - offering focused capabilities and value within each practice and complementary value across practice lines. These distinct practices support our clients in the fulfillment of a wide range of discrete, mission critical projects and evolving business requirements. Through the smart application of technical and business talent, a standardized delivery framework and proven project management methodologies, SA TECHNOLOGIES Managed Solutions consistently delivers. Managed Solutions Practices Development Solutions / SAAS & Cloud Computing Business Intelligence Analytics ERP Product Lifecycle Mobile Application Management Development Business Planning and SAAS BI Strategic Planning Clinical Financials Systems Engineering Execution Utility Computing Data Warehousing & Assessments Supply Chain Mgt Product and Portfolio Development and Data Integration Management Integration Services Web Services Installations/Upgrades Program/Project Enterprise Business Management Product Design Testing Solutions Platform As Service Intelligence BI Customization Customer Relationship Manufacturing Process Business Technology Internet Integration BI & DW Centre of Custom Application Management (CRM) Management Solutions Excellence Development Service Commerce Human Resources Product Data Mobile Application Platform Information Advanced Analytics Management Development Management Contract Accounting Code Review & Training Mobile App Testing Data Quality Key Technologies Key Technologies Key Technologies Key Technologies Key Technologies Key Technologies /Partners /Partners /Partners /Partners /Partners /Partners .Net Apprio OBIEE Enterprise BI SAP Agile J2ee Cisco Informatica Data Integration Studio Oracle E-Business Suite SAP PLM PHP / Cold fusion EMC Micro Strategy Enterprise Miner Siebel Enovia Web 2.0 Force.com Business Objects Java/JSP Peoplesoft Windchill Sharepoint Microsoft Cognos SQL/Server Team Center iPhone IBM Microsoft Data Flux Android Netsuite SAS Trillium Blackberry Google Informatica Windows Apps 11 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 12. CAPABILITIES AND QUALIFICATIONS 4. Delivery SA TECHNOLOGIES provides solutions that are completely scalable and designed to deliver consistently while maintaining the flexibility to meet each client’s individual business requirements, industry characteristics and organizational culture. SA TECHNOLOGIES teams are equally experienced and successful in delivering quality, cost effective solutions whether working directly with client management and resources or independently on-site or at one of SA TECHNOLOGIES’ Technology Centers. Our teams possess a broad spectrum of experience ranging from managing existing projects to developing turnkey systems. SA TECHNOLOGIES’ wide range of services and flexible yet well-defined delivery model allow our Managed Solutions teams to provide clients with solutions that both comprehensively address business requirements and optimize return on technology investments. Service Delivery Continuum Full Project Outsource (Turnkey Solution offering) - Client expects SA TECHNOLOGIES to provide a full and complete solution - SA TECHNOLOGIES owns responsibility for all aspects of project execution and delivery of contracted scope and deliverables, often using a fixed cost commercial arrangement Partial Project Outsource (Partners-in-Projects offering) - Client expects SA TECHNOLOGIES to provide a solution while maintaining control of the overall effort - SA TECHNOLOGIES owns responsibility for some aspects of project execution and delivery of contracted deliverables Staffing Solution (Partners-in-Projects offering) - SA TECHNOLOGIES assists with the definition of a solution approach during the early stages of the engagement as well as provides additional value-add during engagement execution Staff Augmentation - SA TECHNOLOGIES augments client teams with quality contract resources. The graphic below illustrates where this offering falls in the spectrum of the SA TECHNOLOGIES service delivery model. 12 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 13. CAPABILITIES AND QUALIFICATIONS 5. Why SA TECHNOLOGIES? At SA TECHNOLOGIES, our focus on quality and continuous process improvement has been essential to building and maintaining our reputation for client service and support. Quality standards and performance begin with senior managers who set the tone and direction with activities and initiatives that are carried throughout the company. Our commitment to quality emphasizes: Client focus and satisfaction Management of process quality Human resource development and management Leadership Commitment to Quality SA TECHNOLOGIES has developed a reputation for providing quality services to our client base of Fortune 500 companies. A steady growth of repeat and referral business confirms our clients’ satisfaction with the quality of our work and our consistent, dependable performance. We frequently gather feedback through client surveys and other measurement tools to assess if our quality assurance program is as effective for our clients as it is in our own operations. Our proven strategies, plans, and resource allocations reflect our long-term commitment to quality. In addition, our focus on training, employee development, and technology evolution, also ensure the quality of the services we deliver to our clients. Long-term client commitment includes regular review and assessment of each client’s plans and follow-up assessment of SA TECHNOLOGIES’ progress in helping our client reach its goals. Process Improvement To continually improve our technical services processes, SA TECHNOLOGIES regularly reviews, audits, and improves our business processes and methods. We fine-tune our techniques, staff, policies, procedures, and corporate goals to provide our clients with the best personnel and resources available. SA TECHNOLOGIES practices a proactive strategy for process improvement. Our five process goals, discussed in detail below, are incorporated in our business processes and operating strategies: Create a Positive Environment Identify Process Objectives Identify Measurement Characteristics Manage Process Variation Continually Improve the Process Management Commitment SA TECHNOLOGIES’ executive leaders are personally involved and highly visible in our day-to-day operations. They recognize that to compete  and succeed  in the staffing and professional services market, we must rely heavily on quality processes to reduce costs and increase efficiency Our management team is committed to ensuring a quality process for our valued clients, consultants and our entire organization. 13 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 14. CAPABILITIES AND QUALIFICATIONS Training and Development Program As IT systems and technology are upgraded frequently and become more complex, it is critical to realize that a fixed repertoire of skills or a static curriculum taught “once and for all” cannot possibly suffice. SA TECHNOLOGIES understands this importance and continually invests in human capital with instructions and professional development courses available to our employees. Access to these development courses ensures that our consultants have the requisite skills for their assignments. Whether employees need specific IT courses or certification paths, knowledge is just a mouse click away. Application Development and Programming ERP Technologies Database Technologies Information Technology Overview Internet and Intranet Technologies Internetworking Essentials Managing Information Systems Microsoft Applications Networking Technologies Operating Systems Project Management Systems and Database Design Technical Support Web/Mobile Development Microsoft Certified Database Administrator Oracle 11g Certified Database Administrator Java Certification Project Management Professional (PMP) 14 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com
  • 15. CAPABILITIES AND QUALIFICATIONS Comprehensive Benefits Program SA TECHNOLOGIES offers its employees and consultants comprehensive benefit plans that are among the best in the industry. We offer several benefit plans, thereby providing the employee the flexibility to select the coverage that best meets their needs. For salaried consultants, SA TECHNOLOGIES pays all or part of the cost of most benefits. Our comprehensive benefit plans are reviewed and modified as necessary to meet the changing needs of our staff and their families. SA TECHNOLOGIES consultants and staff are offered the following benefits: Medical insurance Dental insurance Paid time off (PTO) (salaried consultants only) Employee Assistance Program Employee Referral Rewards Program Business Referral Rewards Program Interest-free Computer Loan Program Employee Training Program Family and Medical Leave Program (eligible after 12 months service) Available for purchase 15 | 2700 Augustine Dr. Suite 285 Santa Clara CA 95054 Ph. (408) 400 3900 F: 650 963 3238 Website: www.satincorp.com