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12 for 2012
Vinoaj Vijeyakumaar
Senior Conversion Specialist, Google Southeast Asia

   gplus.to/vinoaj
   twitter.com/vinoaj
   conversionroom-japac.blogspot.com
12      steps to
conversion success in

    2012
                Google Confidential and Proprietary   2
Look beyond the last click with multi-
channel attribution

Measuring beyond     your website
(social, mobile)

Building websites optimised for
conversions
                                  Google Confidential and Proprietary   3
Multi-Channel Attribution & Analysis                                     1


         Try it out today




                                       Google Confidential and Proprietary   4
Multi-Channel Attribution & Analysis                                     1



Understand how different channels
    contribute to conversions




                                       Google Confidential and Proprietary   5
Multi-Channel Attribution & Analysis                                     1



 Understand how visitors interact
   through different channels




                                       Google Confidential and Proprietary   6
If it drives a visit to your website … tag it                                    2
         http://www.yoursite.com/landingpage.html?
                  Establish a process for tagging
         utm_source=yahoo&utm_medium=cpc&utm_campaign=Jan
                  inbound links
         +2011+Campaign&utm_term=my+keyword



         http://www.yoursite.com/landingpage.html?
                  Identify channel owners and educate
         utm_source=twitter&utm_medium=tweet&utm_campaign=J
                  them
         an+03+One+Day+Sale




                  It’s your responsibility, not your
         http://www.yoursite.com/landingpage.html?
         utm_source=email&utm_medium=link&utm_campaign=Jan
                  webmaster’s responsibility
         +2011+Newsletter



                                                                                     7

                                               Google Confidential and Proprietary
GOALS
STAGE   Define and Set-up Your Goals                                                3




         Awareness   Consideration   Preference           Action




                                                  Google Confidential and Proprietary   8
4

Desktop websites being
                           Understand your mobile opportunity
viewed on mobile devices   through your desktop site data

                           Implement measurement across your
                               What is mobile
                           mobile applications
                               measurement?
         Android and
         iOS apps                               Mobile websites viewed on
                                                smartphones and feature
                                                phones




                                                   Google Confidential and Proprietary
Measuring Social Interactions                                           5

         Add the +1 Button to your site and no
         configuration of GA required

         Install sample code from GA site to
         track interactions with Facebook &
         Twitter widgets

         Implement _trackSocial() for other
         social buttons on your site


                                      Google Confidential and Proprietary   10
Design for Speed                                                      6

            Add _trackPageLoadTime() to
            measure page load times across
            visitors

            Identify your slowest-loading
            landing page

            Implement page speed
            optimisations recommended at
            pagespeed.googlelabs.com
                                    Google Confidential and Proprietary   11
Evaluate Landing Page Design                                                    7



1234
                    Evaluate your desktop and mobile
                    landing pages – are they all they can
                            First
Confirmation   Speed                Design
                    be?  Impression




567 8
                       Formulate ideas for landing page
 Visuals &     Call-to-
                       experiments Persuasion
                             Value
    Text       action   Proposition




                                              Google Confidential and Proprietary   12
Always Be Testing                                                      8

            Identify your landing page with the
            highest bounce rate

            Come up with ideas for testing

            Test landing page optimisations with
            Google Website Optimizer




                                     Google Confidential and Proprietary   13
Look Beyond Google Analytics                                           9

            Look beyond your web analytics
            data

            Search for your brand name and
            products on Google Insights for
            Search to understand visitor interest

            Enter your domain name in
            DoubleClick Ad Planner to
            understand who your audience are

                                     Google Confidential and Proprietary   14
Google Analytics Individual Qualification                           10
                        conversionuniversity.com




                                    Your Name Here



                                     Google Confidential and Proprietary   15
APAC Conversion Room Blog                                          11

Regional success stories            Subscribe to receive latest
                                    articles in your inbox



Coming very soon: Multi-Channel
Funnels Guides

Today’s content



conversionroom-japac.blogspot.com

                                     Google Confidential and Proprietary   16
12

Take ACTION




              Google Confidential and Proprietary   17
THANK YOU

gplus.to/vinoaj
twitter.com/vinoaj
conversionroom-japac.blogspot.com

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14 GoMeasure (sg and kl) - 12 for 2012 - vinoaj vijeyakumaar - google

  • 1. 12 for 2012 Vinoaj Vijeyakumaar Senior Conversion Specialist, Google Southeast Asia gplus.to/vinoaj twitter.com/vinoaj conversionroom-japac.blogspot.com
  • 2. 12 steps to conversion success in 2012 Google Confidential and Proprietary 2
  • 3. Look beyond the last click with multi- channel attribution Measuring beyond your website (social, mobile) Building websites optimised for conversions Google Confidential and Proprietary 3
  • 4. Multi-Channel Attribution & Analysis 1 Try it out today Google Confidential and Proprietary 4
  • 5. Multi-Channel Attribution & Analysis 1 Understand how different channels contribute to conversions Google Confidential and Proprietary 5
  • 6. Multi-Channel Attribution & Analysis 1 Understand how visitors interact through different channels Google Confidential and Proprietary 6
  • 7. If it drives a visit to your website … tag it 2 http://www.yoursite.com/landingpage.html? Establish a process for tagging utm_source=yahoo&utm_medium=cpc&utm_campaign=Jan inbound links +2011+Campaign&utm_term=my+keyword http://www.yoursite.com/landingpage.html? Identify channel owners and educate utm_source=twitter&utm_medium=tweet&utm_campaign=J them an+03+One+Day+Sale It’s your responsibility, not your http://www.yoursite.com/landingpage.html? utm_source=email&utm_medium=link&utm_campaign=Jan webmaster’s responsibility +2011+Newsletter 7 Google Confidential and Proprietary
  • 8. GOALS STAGE Define and Set-up Your Goals 3 Awareness Consideration Preference Action Google Confidential and Proprietary 8
  • 9. 4 Desktop websites being Understand your mobile opportunity viewed on mobile devices through your desktop site data Implement measurement across your What is mobile mobile applications measurement? Android and iOS apps Mobile websites viewed on smartphones and feature phones Google Confidential and Proprietary
  • 10. Measuring Social Interactions 5 Add the +1 Button to your site and no configuration of GA required Install sample code from GA site to track interactions with Facebook & Twitter widgets Implement _trackSocial() for other social buttons on your site Google Confidential and Proprietary 10
  • 11. Design for Speed 6 Add _trackPageLoadTime() to measure page load times across visitors Identify your slowest-loading landing page Implement page speed optimisations recommended at pagespeed.googlelabs.com Google Confidential and Proprietary 11
  • 12. Evaluate Landing Page Design 7 1234 Evaluate your desktop and mobile landing pages – are they all they can First Confirmation Speed Design be? Impression 567 8 Formulate ideas for landing page Visuals & Call-to- experiments Persuasion Value Text action Proposition Google Confidential and Proprietary 12
  • 13. Always Be Testing 8 Identify your landing page with the highest bounce rate Come up with ideas for testing Test landing page optimisations with Google Website Optimizer Google Confidential and Proprietary 13
  • 14. Look Beyond Google Analytics 9 Look beyond your web analytics data Search for your brand name and products on Google Insights for Search to understand visitor interest Enter your domain name in DoubleClick Ad Planner to understand who your audience are Google Confidential and Proprietary 14
  • 15. Google Analytics Individual Qualification 10 conversionuniversity.com Your Name Here Google Confidential and Proprietary 15
  • 16. APAC Conversion Room Blog 11 Regional success stories Subscribe to receive latest articles in your inbox Coming very soon: Multi-Channel Funnels Guides Today’s content conversionroom-japac.blogspot.com Google Confidential and Proprietary 16
  • 17. 12 Take ACTION Google Confidential and Proprietary 17