1. FAQs
http://www.vietnam-immigration.org.vn
1. Who need Visa to Vietnam ?
Only citizens of certain countries can visit Vietnam without an entry visa. They include: Most citizens of
ASEAN member-countries: Thailand, Indonesia, Singapore, Malaysia, Cambodia, and Lao citizens do not
need a visa to Vietnam
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2. How Visa Vietnam Online works?
To make your trip to Vietnam easy and simple, the Vietnam Immigration
Department has implemented a modern electronic system for processing your
Vietnam visa (business visa or tourist visa) upon arrival at international
airports in the country.
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3. Vietnam General Information
Vietnam now open and welcome all travellers and business people to Vietnam. Thanks to that,
getting visa to Vietnam now very easy and simple. There is a new way to get visa to Vietnam
very simple and easy but rarely one know about it.
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4. How to settle the payment?
First of all, please note that we charge you for our service fee only, the fee for the arrangement of the pre-
approved letter for picking up your visa-upon-arrival at Vietnam airports. Once again, our fee is exclusive of
the stamped fee amount
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5. What is serviced fee?
Serviced fee as you may also see in the Service fee column is the visa vietnam fee we charge for arranging
the "Visa approval letter" for picking up your visa-upon-arrival at any Vietnam airport.
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6. What is the stamping fee?
Stamp fee, as you see in Stamping fee column, is the fee you have to pay in cash directly at the airport
when you pick up your visa there.
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7. Where to get the visa stamp?
We arrange visa upon arrival at the airport for those entering Vietnam by air & wish to get visa at the airport,
and therefore your visa must be picked up at the airport. You should contact Vietnamese embassy to get visa
if you NOT entering Vietnam by air.
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8. Need a single or multiple entries visa?

2. First of all, we would like to inform you that our visa service available at the airport only. Therefore your visa
must be picked up at the airport of Vietnam when you arrive if you use our visa service.
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9. Download form
1. Application Form for enter and exit Vietnam
For saving your time when you pick up your visa upon arrival at the airport of Vietnam, you
can download this form and filling in advance.
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10. What is approval letter for Vietnam visa?
Obviously you can apply by yourself for getting the approval letter or getting vietnam visa at Vietnam
embassy. But applying Vietnam visa at embassy is not a good solution for those have no time and no
Vietnam embassy available.
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11. Can I get Vietnam visa within same day?
There is no way to get visa to Vietnam within same day except Vietnam visa upon arrival at Vietnam
international airport. We will send the approval letter to you within 12 business hours after we received your
final confirmation for your rush visa to Vietnam.
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12. In urgent case, can I get Vietnam visa within 5 hours?
There is one way to get visa to Vietnam express within 5 hours ( even 30min) by apply Vietnam visa upon
arrival at Vietnam international airport.
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13. How can I get approval letter for Vietnam visa?
Obviously you can apply by yourself for getting the approval letter or getting vietnam visa at Vietnam
embassy. But applying Vietnam visa at embassy is not a good solution for those have no time and no
Vietnam embassy available.
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14. What are requirements for applying Vietnam visa?
Getting visa to Vietnam easy and simple now. No need any document except filling in the Vietnam visa
form online if you applying through our service.
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15. Where can I get Vietnam visa?
Getting visa to Vietnam is quite simple and easy now. There are 2 options for getting Vietnam visa. We will
arrange visa to Vietnam upon arrival automatically if no special request. Please remark us if you would like to
get your visa stamped at Vietnam embassy or at any check-in pont by road or sea.
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16. Can I get Vietnam visa at embassy with the approval letter code?

3. Getting visa to Vietnam is quite simple and easy now. You can get your visa by contact directly at Vietnam
embassy or arrange pre-approved letter code with us for visa pick up at Vietnam embassy. If you get the pre-
approved letter from a travel agent with code for pick up visa at Vietnam embassy you can get your visa
stamped at Vietnam embassy.
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17. How much total do i have to settle for visa?
You have to pay us serviced fee in advance If you apply Vietnam through our service, our service fee based
on your group size, cheaper fee for bigger group, please click here for seeing the fees in detail.
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18. What is Vietnam visa on arrival?
Vietnam visa upon arrival means you will get Vietnam visa upon coming at the Vietnam international airport
(Noibai international airport in Hanoi Capital city, Tan Son Nhat international airport in Ho Chi Minh city and
Danang international airport in Danang city).
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19. Can I get visa to Vietnam upon arrival if I come to Vietnam by sea or road
Yes, you can, if you applying Vietnam visa with our service. But we recommend you should contact with
Vietnamese Embassy for this case.
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20. Which citizens is exempting for Vietnam visa?
All other citizens are required to get Vietnam entry visa before departure (Vietnam visa issued prior to
departure by Vietnamese consulates or embassies) or a pre-approved Vietnam entry visa (visa is issued on
arrival at Vietnam’s International Airports) supplied before arrival in Vietnam.
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