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Emotional Data

                  Nick Moore
   Chief Creative Officer, Wunderman
           Slavi Samardzija
   Chief Analytics Officer, KBM Group
Today BFF (or not?)
Changing consumer habits




                           3
… resulting in

Video uploaded to
                         24        Petabytes
                         Data processed
        per minute       by        per day




200           Thousand
Text messages sent       Tweets per day
per second




Minutes spent on
                         72.9
                         Ordered on
                                          Products
           per month               per second
Data Deluge (aka Big Data)
Data on Data




1970   1975      1980             1985        1990   1995   2000   2005   2010

              Source: Google Scholar
              Articles in Subject: Business
The Seduction
   of Data
“Research is the enemy of creativity…
Advertising is an art, not a science.”
George Lois

               “It's not the consumers' job
               to know what they want.”
               Steve Jobs

“If I had asked people what they
wanted, they would have said faster
horses.”
Henry Ford
Point of Divergent Creative


   Designers
                 Data talking
   talking to
                    data
   designers
Who the heck are Arcade Fire?
Most
 people
don’t live   in a design studio
Creativity = Change the World
If you want to
change the world, talk to the people who
                               don’t agree with you
Insight
          Idea
Creativity + Relevance = Change the World
… targets were on
  average 4-5x more
  likely to buy.
   Global Frozen-Food Brand
                               6:1              ROAS


                                  ROI compared to the
                                  previous similar campaigns
                                  was better by up to
                                  Leading Technology Company
                                                                       2000                    %

higher conversion rate
than campaign average by
Leading Technology Company      274                  %         … recognized
                                                               ROI lift of
                                                                                   37
                                                               Leading Mobile Phone Provider
                                                                                               %


                                   50 %
                    Increased the ROI of
                    their audience buying
                    by approximately
                     Leading Car Manufacturer
Use data to inspire creativity.




Emotional Data
EXAMPLES
This is emotional data
From emotional data comes emotional insight
A new type of
creative thinking
Attitude does
  not lead to behavior.
Behavior leads
    to attitude

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The New World of Emotional Data: From Analysis to Storytelling

  • 1. Emotional Data Nick Moore Chief Creative Officer, Wunderman Slavi Samardzija Chief Analytics Officer, KBM Group
  • 4. … resulting in Video uploaded to 24 Petabytes Data processed per minute by per day 200 Thousand Text messages sent Tweets per day per second Minutes spent on 72.9 Ordered on Products per month per second
  • 5. Data Deluge (aka Big Data)
  • 6. Data on Data 1970 1975 1980 1985 1990 1995 2000 2005 2010 Source: Google Scholar Articles in Subject: Business
  • 7.
  • 8. The Seduction of Data
  • 9.
  • 10. “Research is the enemy of creativity… Advertising is an art, not a science.” George Lois “It's not the consumers' job to know what they want.” Steve Jobs “If I had asked people what they wanted, they would have said faster horses.” Henry Ford
  • 11.
  • 12. Point of Divergent Creative Designers Data talking talking to data designers
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19. Who the heck are Arcade Fire?
  • 20. Most people don’t live in a design studio
  • 21.
  • 22. Creativity = Change the World
  • 23. If you want to change the world, talk to the people who don’t agree with you
  • 24. Insight Idea
  • 25. Creativity + Relevance = Change the World
  • 26.
  • 27. … targets were on average 4-5x more likely to buy. Global Frozen-Food Brand 6:1 ROAS ROI compared to the previous similar campaigns was better by up to Leading Technology Company 2000 % higher conversion rate than campaign average by Leading Technology Company 274 % … recognized ROI lift of 37 Leading Mobile Phone Provider % 50 % Increased the ROI of their audience buying by approximately Leading Car Manufacturer
  • 28.
  • 29.
  • 30.
  • 31. Use data to inspire creativity. Emotional Data
  • 32.
  • 35. From emotional data comes emotional insight
  • 36. A new type of creative thinking
  • 37. Attitude does not lead to behavior. Behavior leads to attitude