1. Automation Services™ and
Automation Services LE™
Innovations in Recognition with Guaranteed Performance
The Declining Volume Opportunity
Solution Set
A decline in check volumes (estimated
at 6% annually per the Federal Reserve
Payments Study) is actually an opportunity in check processing! As unit costs
rise, financial institutions and service
bureaus are pressured to maintain or
reduce costs and improve levels of automation; essentially, targeting a straightthrough-processing (STP) model, where
a payment transaction is conducted
electronically without the need for rekeying or manual intervention.
With this in mind, came the introduction
of Automation Services and Automation
Services LE, an innovative recognition
solution for back office, branch and
teller capture.
As a challenging economy has “put the
brakes” on IT spending, the desired
goal is to minimize capital investment
but still leverage new technologies and
infrastructure solutions to reduce costs.
Automation Services LE (Local Engine)
utilizes many of the same technologies
(except for data verification), yet attains
90% automation with 99% accuracy.
A Migration Path
In the late 1990s and early 2000s, recognition systems integrated with POD
workflows were solid investments, providing modest labor cost savings to financial institutions. However, these systems
were far from a pure STP model as significant data entry/balancing overhead
and the need for human intervention still
existed. Today, large financial institutions, services bureaus and community
banks must strive for the next level of
efficiency to improve bottom line profits.
Automation Services utilizes up to 20
recognition and automation technologies, including Accura XV, tightly integrated into a single service. Targeting
STP levels of efficiency, Automation
Services delivers 98%+ automation and
99%+ accuracy.
A 30-40% labor savings is attained by
nearly eliminating data entry and reducing balancing costs. The accumulated
effect over four years can be significant
regardless of whether you are upgrading from an existing license or purchasing a new system.
Managed Recognition
To guarantee optimal performance levels, Orbograph includes Managed Recognition. This new set of proactive activities are completed by the Orbograph
Client Services group to ensure and
manage to performance service level
agreements. These functions include:
• Priority monitoring: total performance and performance by branch
• Proactive document review
• Image quality and usability optimization
• Bi-Annual Client Services Wellness Review
• eReports delivered via email
Automation Services Architecture
Automation Services runs on either the
legacy OrboCAR platform or G6 Enterprise Recognition Technology. Either
platform can run multiple recognitioncentric applications simultaneously including: Fraud detection (Sereno), Image Quality Usability and Assurance
(IQUA), Image Integrity (II), MICR reject
repair and Amount Verification (AV). As
a result, check image workflows such
as POD, inclearing, ATM, Remote Deposit Capture (RDC) and Remittance
benefit from efficiency improvements.
Both options support all check processing workflows, including POD, branch
capture (back-counter), teller stations
(front-counter), ATM, remote deposit
capture (thin or thick client), inclearings
and remittance processing. Recognition
engines yield efficiency gains by locating either centrally or at remote locations.
“Orbograph Automation Services redefines the environment of CAR/LAR recognition.”

2. Workflow
Financial Payback: 40% Labor Savings for New or Existing Clients
After image capture, Automation Services and Automation Services LE recognize all required fields with the local Accura XV engine(s). For branch and centralized workflows using full Automation
Services, items of low confidence can be
routed as snippets to the Key-Pay® Hub,
where Enhancement Logic increases
confidence levels and read rates. Data
verification confirms results on the remaining low confidence items, all within
a typical five to ten minute processing
window. (For more workflow information, see our Security White Paper.)
Automation Services and Automation
Services LE have the ability to support
all check processing workflows. Recognition engines can be located either
centrally or at remote locations and support workflows, such as branch capture
(back-counter), teller stations (frontcounter), ATM, remote deposit capture
(thin or thick client) and remittance processing.
Continuous Process Improvement
Remote monitoring and trend analysis
is also done by Orbograph using our
sophisticated Business Intelligence (BI)
application and Business Activity Monitoring (BAM) at the Key-Pay® Hub. If
performance drops below targeted levels, Orbograph will proactively initiate
performance improvement activities,
such as scanner quality review using
ScanIQA.
Tangible Savings
• Up to 40% labor cost reduction in data entry and balancing.
1,000,000 items per day can
equate to as high as $700,000 in
cost savings per year (many variables can influence savings)
• Guaranteed labor cost reduction
as volumes decline: Protect profit
margins
• Compress image processing timeframes for improved funds availability
• Eliminate ongoing software maintenance costs
• Leverage hardware for multiple
recognition applications
• AV: Identify 200-500 misencodes
per 1,000,000 images
Intangible Savings
• Eliminate capital investment: Transfer recognition costs to an expense item
• Reduce staff management challenges
• Maximize FTE utilization
• Excellent disaster recovery solution
• SaaS Model for IQUA, Image Integrity, Amount Verification, MICR
Reject Repair and Sereno
• Free software upgrades
About Orbograph
Software as a Service
Automation Services follows a Software
as a Service (SaaS) business model, although software is installed on-site.
SaaS is a model that is rapidly gaining acceptance universally. “Worldwide
SaaS revenue in the enterprise market
will exceed $6.4 billion in 2008 - up
27% from the 2007 revenue,” states
Benjamin Tomkins of bMighty.
Orbograph, a subsidiary of Orbotech, is a premier provider of recognition services and software for check processing in the financial industry and end-to-end electronic solutions in healthcare revenue cycle management (RCM).
Orbograph technologies are in use in over 1,500 financial institutions, service bureaus and billers processing
billions of checks and claims annually. Orbograph solutions are utilized by 20 of the top 30 U.S. financial institutions with in-house check processing. In healthcare payments, Orbograph P2Post and Orbograph E2Post utilize
innovative EOB conversion technologies to automate posting of receivables into practice management systems.
Orbograph enables clients to envision more for their organization by reducing costs and managing risk while
ensuring that achieving more is a reality.
44 Manning Road, Billerica, MA 01821 • (978) 667-6037 • www.orbograph.com