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Facebook
Marketing
Strategies
Vivek Bhargava
CEO, Communicate2
Did You Know
http://www.youtube.com/watch?v=Mv5t82XoP68
This video displays
some
Striking Facebook
statistics
 Upload Photo Albums
 Choose Privacy Settings
 Update Status Messages
 Add/Create Applications
 Play Games
What Can You Do on Facebook ?
 Post Messages on the Wall
 Tag Friends
 Comment on Wall Posts
 Make Groups
 Create Fan Pages
 Take Polls
What Can You Do on Facebook ?
 New Customer Acquisition
 Client Retention
 Reputation Management
 Customer Engagement
 Branding
What Can You Do on Facebook ?
 Communication
 Viral Marketing
 Driving web traffic
 Building relationships
What Can You Do on Facebook ?
Facebook Groups - Adidas
Small ScaleMore User Control
Updates in Inbox
Facebook Pages - Adidas
Brands & Business Create Engagements
BroadcastBrandUpdates
Updatesthroughthepage
 The landing page should never be the Wall
 Create a compelling Avatar ( Use pictures along with the logo)
Fan Pages – Some Tips
Facebook Groups Vs Pages
 Groups – Limit number of users to 5000
Pages – No limit on the number of Fans
 Groups – Created by individuals
Pages – Created by Businesses
 Group – Does not give visitor statistics
Pages – Gives detailed visitor statistics according to demographics, location, etc
http://www.youtube.com/watch?v=mCcD4OS6SpI&feature=related
Facebook Groups Vs Pages (Contd)
This video
compares Facebook
Groups with
Facebook Pages
 Add your website / blog URL on the profile page
 Talk about the work you do
Integrate Business With Facebook
Can Connect in their
Environment
Gain Access to Their
Friends
Share Various Types of
Content
Stay Front & Center in
Their Mind
Business Side
of Facebook
Feeds to Facebook
 Unlimited Reach & Exposure
 More Credibility since Facebook is personal in nature
 Continual Updates – Viral
Finding Fans on Facebook
Email Existing
Friends About
the Page
Post Page
Link on
Websites,
Blogs
Tweet About
the Page
Facebook Marketing Strategies
Facebook Engagement Ads
 Polls
 Videos
 Branded gifts
 Event Management
 Fan Pages
 Hybrid Engagement
Facebook Pages
Facebook
Applications
http://www.youtube.com/watch?v=-wHsfeWkXvM
This video
describes the
options Facebook
Offers
Businesses/Brand
s to promote
themselves
Polls
Users opinion on any topic
Can reach 100 responses within 30 minutes
Results broken down by age group and gender
Honest Feedback
Real - time responses
Budwieser Polls
Budweiser asks consumers to help select which commercial to show during The Big
Game of Football
BMW Contest
 Created a contest for valuable
information about demographics
 Questions are company and
brand specific for die-hard fans
 Specialized questions and
prizes
 Participants are true fans
http://www.youtube.com/watch?v=luZH0kWpCpY
Videos
 Extended commercials
 No limitation on length
 Videos go viral
http://www.youtube.com/watch?v=rRcognsyqNY
http://www.youtube.com/watch?v=eLJXNFrnRGE
Adidas
Walmart
These are one of the
many ads posted on
the Facebook pages
of Adidas & Walmart
Videos - Pringles
 Audience reacts well to
comedy
 Videos on fan pages
have potential to go viral
 When fans “Like” the
video, the brand gets
promoted
The Pringle Ad on Facebook Page can be viewed at :
http://www.facebook.com/?ref=home#!/video/video.php?v=638597528485&ref=mf
Events
 Increase awareness
 Get participation
Fan Pages
 Drives users to their pages
 Your fans are your loyal customers
Some Pictures Uploaded by Fans (Starbucks)
This Could be Promoted  - Ask Fans to Report Fakes
Stars
&
Bucks
Some Pictures Uploaded by Fans (Starbucks)
People
Promoting
Other
Websites
Adidas Fan Page
 Ran a contest on
Facebook
 Promoted the contest
not only before it
started, but also after it
ended
 Used their page to
share the winner‟s
blogs, photos and
videos from the Adidas
party
Adidas “Your Area Tab” - USP
 A website like feeling
 The user is involved
Top 15 Facebook Pages
Source : www.allfacebook.com
IKEA‟s Facebook Strategy – PhotoTagging Genius
 The Swedish furniture company opens
new store in Malmo, Sweden
 Thousands of users promoted IKEA‟s
new store through Facebook
http://www.youtube.com/watch?v=0TYy_3786bo
This video describes
IKEA’s Brilliant
Facebook Strategy
Pizza Hut‟s Facebook Strategy – Place An Order
 Place an order while you browse on Facebook
 Creates heavy customer engagement
 Direct Sales
Facebook Blog Promotion
Applications
 Networked Blogs http://www.facebook.com/apps/application.php?id=9953271133
 On profile page or the boxes tab
 Displays your blog and any blogs you want to read
 Notes http://www.facebook.com/apps/application.php?id=2347471856
 Default application to the right of the profile
 Can add RSS feeds of you and your friends
Facebook
Business/Self Promotion
Applications
 GL Print Business Card http://www.facebook.com/apps/application.php?id=8298513388
 Create your digital business card
 Professional Profile http://www.facebook.com/apps/application.php?id=2358483321
 Creates a tab for your professional activities, contacts and other information
Facebook
Audio Visual
Applications
 PodCast Player http://www.facebook.com/apps/application.php?id=8444982535
 Share audio interviews/ company‟s podcast on your profile
 SlideShare http://www.facebook.com/apps/application.php?id=2490221586
 Connect your slideshare account to your profile
Facebook Top 10 Applications
MAU – Monthly Average Users
Source : www.allfacebook.com
Facebook Application Statistics
FarmVille
Birthday Cards
Source : www.allfacebook.com
Facebook Application Statistics (Contd)
Café World
Static FBML
Source : www.allfacebook.com
Facebook Applications - Top Developers
Source : www.allfacebook.com
Facebook Application Developers - Statistics
Zynga
RockYou
Source : www.allfacebook.com
Facebook Application Developers - Statistics
Facebook
Playfish
Source : www.allfacebook.com
The bagel image really stands out on the white background, and the ad copy announces
their free offer in a quick, simple way
Ad Copies
„Best Buy‟ Promotion Strategy
„Best Buy‟ asked Fans about their favorite vampire movies and then put them all on sale
Design Ads For Each Stage
Education
Engagement
Action
Awareness
CM Photographics – Professional Photographers
Objective
Advertise on Facebook to drive traffic to their site and acquire qualified leads
Solution
 CM Photographic could the ability to target their exact demographic which was
24 - 30 year old women
 Their Relationship status on Facebook indicated that they were engaged
Results
 Over 12 months, CM Photographics generated nearly $40,000 in revenue directly
from a $600 advertising investment on Facebook
 60% became qualified leads and actively expressed interest in more information
CM Photographics – Professional Photographers
Wisechoice.com
WiseChoice is founded to help high school students make better decisions about
choosing a four year college
Objective
With a six month deadline, WiseChoice set out to get at least 50 recent graduates
from 1,300 4-year colleges in the U.S. to complete a 20 minute survey about
life on campus
Solution
Targeting college, age and year in school, WiseChoice was able to find the
respondents they needed, even at schools as small as 600 students
Results
 80% of the students who came to the survey from Facebook were qualified versus
only 46% from other marketing programs
 45% of the Facebook users who started the survey completed it versus only 28%
from other marketing channels.
Wisechoice.com
Power of Facebook Ads
Power of Facebook Ads (Contd)
25 Things Not Liked About Facebook (Funny)
http://www.youtube.com/watch?v=PVA047JAQsk
Thank You
Vivek Bhargava
CEO, Communicate2
E-Mail : v@communicate2.com
Twitter : @vivekbhargava

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Facebook Marketing for Business

  • 2. Did You Know http://www.youtube.com/watch?v=Mv5t82XoP68 This video displays some Striking Facebook statistics
  • 3.  Upload Photo Albums  Choose Privacy Settings  Update Status Messages  Add/Create Applications  Play Games What Can You Do on Facebook ?
  • 4.  Post Messages on the Wall  Tag Friends  Comment on Wall Posts  Make Groups  Create Fan Pages  Take Polls What Can You Do on Facebook ?
  • 5.  New Customer Acquisition  Client Retention  Reputation Management  Customer Engagement  Branding What Can You Do on Facebook ?
  • 6.  Communication  Viral Marketing  Driving web traffic  Building relationships What Can You Do on Facebook ?
  • 7. Facebook Groups - Adidas Small ScaleMore User Control Updates in Inbox
  • 8. Facebook Pages - Adidas Brands & Business Create Engagements BroadcastBrandUpdates Updatesthroughthepage
  • 9.  The landing page should never be the Wall  Create a compelling Avatar ( Use pictures along with the logo) Fan Pages – Some Tips
  • 10. Facebook Groups Vs Pages  Groups – Limit number of users to 5000 Pages – No limit on the number of Fans  Groups – Created by individuals Pages – Created by Businesses  Group – Does not give visitor statistics Pages – Gives detailed visitor statistics according to demographics, location, etc
  • 11. http://www.youtube.com/watch?v=mCcD4OS6SpI&feature=related Facebook Groups Vs Pages (Contd) This video compares Facebook Groups with Facebook Pages
  • 12.  Add your website / blog URL on the profile page  Talk about the work you do Integrate Business With Facebook Can Connect in their Environment Gain Access to Their Friends Share Various Types of Content Stay Front & Center in Their Mind Business Side of Facebook
  • 13. Feeds to Facebook  Unlimited Reach & Exposure  More Credibility since Facebook is personal in nature  Continual Updates – Viral
  • 14. Finding Fans on Facebook Email Existing Friends About the Page Post Page Link on Websites, Blogs Tweet About the Page
  • 15. Facebook Marketing Strategies Facebook Engagement Ads  Polls  Videos  Branded gifts  Event Management  Fan Pages  Hybrid Engagement Facebook Pages Facebook Applications http://www.youtube.com/watch?v=-wHsfeWkXvM This video describes the options Facebook Offers Businesses/Brand s to promote themselves
  • 16. Polls Users opinion on any topic Can reach 100 responses within 30 minutes Results broken down by age group and gender Honest Feedback Real - time responses
  • 17. Budwieser Polls Budweiser asks consumers to help select which commercial to show during The Big Game of Football
  • 18. BMW Contest  Created a contest for valuable information about demographics  Questions are company and brand specific for die-hard fans  Specialized questions and prizes  Participants are true fans http://www.youtube.com/watch?v=luZH0kWpCpY
  • 19. Videos  Extended commercials  No limitation on length  Videos go viral http://www.youtube.com/watch?v=rRcognsyqNY http://www.youtube.com/watch?v=eLJXNFrnRGE Adidas Walmart These are one of the many ads posted on the Facebook pages of Adidas & Walmart
  • 20. Videos - Pringles  Audience reacts well to comedy  Videos on fan pages have potential to go viral  When fans “Like” the video, the brand gets promoted The Pringle Ad on Facebook Page can be viewed at : http://www.facebook.com/?ref=home#!/video/video.php?v=638597528485&ref=mf
  • 22. Fan Pages  Drives users to their pages  Your fans are your loyal customers
  • 23.
  • 24. Some Pictures Uploaded by Fans (Starbucks)
  • 25. This Could be Promoted  - Ask Fans to Report Fakes Stars & Bucks
  • 26. Some Pictures Uploaded by Fans (Starbucks) People Promoting Other Websites
  • 27.
  • 28. Adidas Fan Page  Ran a contest on Facebook  Promoted the contest not only before it started, but also after it ended  Used their page to share the winner‟s blogs, photos and videos from the Adidas party
  • 29. Adidas “Your Area Tab” - USP  A website like feeling  The user is involved
  • 30. Top 15 Facebook Pages Source : www.allfacebook.com
  • 31. IKEA‟s Facebook Strategy – PhotoTagging Genius  The Swedish furniture company opens new store in Malmo, Sweden  Thousands of users promoted IKEA‟s new store through Facebook http://www.youtube.com/watch?v=0TYy_3786bo This video describes IKEA’s Brilliant Facebook Strategy
  • 32. Pizza Hut‟s Facebook Strategy – Place An Order  Place an order while you browse on Facebook  Creates heavy customer engagement  Direct Sales
  • 34.  Networked Blogs http://www.facebook.com/apps/application.php?id=9953271133  On profile page or the boxes tab  Displays your blog and any blogs you want to read  Notes http://www.facebook.com/apps/application.php?id=2347471856  Default application to the right of the profile  Can add RSS feeds of you and your friends
  • 36.  GL Print Business Card http://www.facebook.com/apps/application.php?id=8298513388  Create your digital business card  Professional Profile http://www.facebook.com/apps/application.php?id=2358483321  Creates a tab for your professional activities, contacts and other information
  • 38.  PodCast Player http://www.facebook.com/apps/application.php?id=8444982535  Share audio interviews/ company‟s podcast on your profile  SlideShare http://www.facebook.com/apps/application.php?id=2490221586  Connect your slideshare account to your profile
  • 39. Facebook Top 10 Applications MAU – Monthly Average Users Source : www.allfacebook.com
  • 40. Facebook Application Statistics FarmVille Birthday Cards Source : www.allfacebook.com
  • 41. Facebook Application Statistics (Contd) Café World Static FBML Source : www.allfacebook.com
  • 42. Facebook Applications - Top Developers Source : www.allfacebook.com
  • 43. Facebook Application Developers - Statistics Zynga RockYou Source : www.allfacebook.com
  • 44. Facebook Application Developers - Statistics Facebook Playfish Source : www.allfacebook.com
  • 45. The bagel image really stands out on the white background, and the ad copy announces their free offer in a quick, simple way Ad Copies
  • 46. „Best Buy‟ Promotion Strategy „Best Buy‟ asked Fans about their favorite vampire movies and then put them all on sale
  • 47. Design Ads For Each Stage Education Engagement Action Awareness
  • 48. CM Photographics – Professional Photographers Objective Advertise on Facebook to drive traffic to their site and acquire qualified leads Solution  CM Photographic could the ability to target their exact demographic which was 24 - 30 year old women  Their Relationship status on Facebook indicated that they were engaged
  • 49. Results  Over 12 months, CM Photographics generated nearly $40,000 in revenue directly from a $600 advertising investment on Facebook  60% became qualified leads and actively expressed interest in more information CM Photographics – Professional Photographers
  • 50. Wisechoice.com WiseChoice is founded to help high school students make better decisions about choosing a four year college Objective With a six month deadline, WiseChoice set out to get at least 50 recent graduates from 1,300 4-year colleges in the U.S. to complete a 20 minute survey about life on campus Solution Targeting college, age and year in school, WiseChoice was able to find the respondents they needed, even at schools as small as 600 students
  • 51. Results  80% of the students who came to the survey from Facebook were qualified versus only 46% from other marketing programs  45% of the Facebook users who started the survey completed it versus only 28% from other marketing channels. Wisechoice.com
  • 53. Power of Facebook Ads (Contd)
  • 54. 25 Things Not Liked About Facebook (Funny) http://www.youtube.com/watch?v=PVA047JAQsk
  • 55. Thank You Vivek Bhargava CEO, Communicate2 E-Mail : v@communicate2.com Twitter : @vivekbhargava