2. Today’s Market...
Top 4 business priorities
Cost Reduction
Sales Enhancement
Accounts Receivables
Customer Loyalty
3. Today’s Market...
. Every company has:
InelasticCosts costs in orders due to mistakes
Elastic Costs costs in returns and shipments due to mistakes
costs in order lead times
costs in data entry for orders
costs in phone calls
costs in print outs
costs in customer communications
4. Today’s Market...
Every Company needs :
To utilize every Opportunity
To ensure Customer Base coverage
To attract new customers
To use new technologies (e.g. Internet, sms, fax server
etc)
5. Today’s Market...
Every Company needs:
To schedule calls and have alerts
To agree with customers on balance, easily and fast
To keep customer histoy
To get real time reports and have a better negotiation
advantage
6. Today’s Market...
Every Company needs :
To maintain a full customer profile
To avoid misunderstandings with customers
To ensure frequently communication with customers
To succeed in a strong brand name
7. Today’s Technology...
Marketplace: Past, Presence and Future
Provide simplicity
Total solutions (not just invoicing)
IT Services on-demand
SaaS on the
WEB
Web Apps
Client Server
Apps
8. SalesManager CRM. What is it?
The modern way to organize your business using
technology which is :
9. What does it offer ?
Customer data | «like a smart phone directory»
Agenda| «an interactive calendar»
Quotes, Orders| «no more paper order entry»
Statistics and Reports
Customer History (emails, meetings, calls, faxes etc)
Team collaboration even between departments
Knowledge Base
10. Customer Data
Full Customers profile, all contacts, history etc
Who we talk to and why
11. Common Agenda
Salespeople visits
Customer meetings
Grouping based on Departments, Areas etc
12. Quotes Orders
Order Entry
Pocket PC or PDA capabilities
Order History or even suggested order
14. Communication History
Every email archived in Customer Profile
Every call
Every meeting etc
15. What are the benefits
Cost Reduction
Avoid mistakes and misunderstandings
Sales Enchancement
Improve company’s image
Improve customer service
New marketing activities attract new customers
Your company in the new age
16. Why SalesManager CRM
It’s full
It’s easy
It’s inexpensive
It’s flexible … fits your needs
More than 20 years of experience
and...
17. Why SalesManager CRM
Easily accessible: From everywhere, just with a
simple Internet access you can connect to your
system.
Off line capability which means even if we have no
Internet access we can work with our laptop and
synchronize whenever we get access again
18. SalesManager Hellas
SalesManager Hellas provides state of the art technology covering the needs of the
following departments within a company
Sales
Marketing
Customer Service
Management
SalesManager International SalesManager Hellas
Founded in 1989 in Amsterdam Founded in 2004 in Athens Greece
More than 800 international customers More than 50 customers in the region
Offices in Europe, Asia, USA 10 partners
Specialization in CRM technologies for SalesManager Hellas is the Master Distribution Office for
South-Eastern Europe of SalesManager International and
Marketing – Sales – Customer Service Assetlink
Region includes Greece, Cyprus, Romania, Bulgaria,
FYROM, Serbia, Albania.
