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© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Virtualization to Cloud with SDDC: Operations
Management and Service Provisioning
2
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Agenda
§  Journey to IT as a Service (ITaaS) with Software Defined
Datacenter
§  Enhancing Your Virtualized Environment for IT as a Service
§  Cloud Operations Management Overview
§  Cloud Service Provisioning Overview
3
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Journey to IT as a Service (ITaaS) with
Software Defined Datacenter
4
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
VMware Customers are on a Journey
Abstract. Pool. Automate. Empower.
CapEx Savings
thru
Consolidation
OpEx Saving
thru
Automation
Game Change
thru
IT as a Service
IT Production Biz Production IT as a Service
2010:
42%
2011:
57%
2012:
65%
Projected
2014:
80%
2009:
29%
On average, how virtualized is the market?
5
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
VMware Customers are on a Journey
Abstract. Pool. Automate. Empower.
CapEx Savings
thru
Consolidation
OpEx Saving
thru
Automation
Game Change
thru
IT as a Service
IT Production
Business
Production IT as a Service
2010:
42%
2011:
57%
2012:
65%
Projected
2014:
80%
2009:
29%
33%
50%
40%
50%
6
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
VMware Customers Achieving ITaaS See Significant ROI Gains
Abstract. Pool. Automate. Empower.
IT Production Biz Production IT as a Service
Phase III
Phase II
Phase I
164%
182%
222%
7
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Phase III
Phase II
Phase I
IT Behavior Shifts from Cost Reduction to Investment
53%Reinvest in New
Apps & Services
66%
Reinvest in New
Apps & Services
46%
Reduce Budget
51%
Reduce Budget
41%
Reduce Budget
53%Reinvest in New
Apps & Services
IT Production Biz Production IT as a Service
8
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Time to build & provision new apps / services
Time to provision capacity for workload peaks
VMware Customers See Significant Gains Across all IT Metrics
Customers Seeing Improvement
Cost improvement: General Purpose Computing
Cost improvement: High Trust Computing
Cost improvement: Data Center Operations
# new business opportunities accomplished
% business spikes successfully handled
Total revenue generated by LOB
Reduced # of security incidents
% of SLA's met by IT
Reduced # of incidents due to system changesRELIABILITY
Downtime of tier 1 apps
Average Improvement
39%
55%
59%
21%
20%
46%
52%
20%
27%
11%
74%
66%
40%
61%
65%
21%
41%
66%
78%
27%
34%
14%
82%
78%
56%
70%
66%
21%
37%
68%
78%
30%
35%
23%
85%
81%
IT Prod Biz Prod ITaaS
N = 339 385 156
31%
30%
30%
30%
40%
29%
50%
52%
41%
31%
35%
37%
AGILITY
EFFICIENCY
N = 339 385 156
N = 339 385 156
9
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
The same principles that transformed a single layer
of the data center…
Abstract. Pool. Automate.
and delivered unprecedented value for customers…
were applied to the entire data center?
10
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Abstract.
Software Defined
Datacenter
All infrastructure is virtualized and delivered as a
service, and the control of this datacenter is
entirely automated by software.
11
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Initiatives, Benefits and Behavior Shift Across the Journey
Initiatives:
•  Test and Development
•  Server Consolidation
Benefits: CapEx
Abstract. Pool. Automate. Empower.
IT Production
Biz Production
IT as a Service
Initiatives:
•  Business Critical Applications
•  Automated Management
•  Security and Compliance
Benefits: CapEx and OpEx,
Licensing Performance, avail
SLAs
Initiatives:
•  On-Demand, security,
networking
Benefits: Agility, OpEx
Phase III
70%+ Virtualized
Phase II
30-70% VirtualizedPhase I
0-30% Virtualized
12
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Initiatives, Benefits and Behavior Shift Across the Journey
Abstract. Pool. Automate. Empower.
IT Production
Biz Production
IT as a Service
Initiatives:
•  On-Demand, security,
networking
Benefits: Agility, OpEx
Phase III
70%+ Virtualized
Phase II
30-70% VirtualizedPhase I
0-30% Virtualized
Reactive Proactive
Initiatives:
•  Test and Development
•  Server Consolidation
Benefits: CapEx
Initiatives:
•  Business Critical Applications
•  Automated Management
•  Security and Compliance
Benefits: CapEx and OpEx,
Licensing Performance, avail
SLAs
13
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Driving a Path to the IT Architecture of the Future
Abstract. Pool. Automate. Empower.
IT Production
Biz Production
IT as a Service
Initiatives:
•  On-Demand, security,
networking
Benefits: Agility, OpEx
Phase III
70%+ Virtualized
Phase II
30-70% VirtualizedPhase I
0-30% Virtualized
Software Defined Datacenter
Initiatives:
•  Test and Development
•  Server Consolidation
Benefits: CapEx
Initiatives:
•  Business Critical Applications
•  Automated Management
•  Security and Compliance
Benefits: CapEx and OpEx,
Licensing Performance, avail
SLAs
14
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Enhancing Your Virtualized
Environment
for IT as a Service
15
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Moving Through the Journey
Abstract. Pool.
Automate &
Operations.
Empower.
CapEx Savings
thru
Consolidation
OpEx Saving
thru
Automation
Game Change
thru
IT as a Service
IT Production Biz Production IT as a Service
Projected
2014:
80%
16
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Business Challenges Start with IT Challenges
Traditional IT Management
Ops Team
Monitoring Data
Overload Alert Storms
Finger Pointing
DBA
VI Storage
Over-provisioning
Operations
Management
Traditional Service Provisioning
• Time-consuming, manual
and one-off provisioning of
infrastructure, application
and desktop services
• No easy way for end users
to access services
• IT can’t control who provisions
what and where
Service
Provisioning
17
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Common IT Objectives in Stage 2 of the ITaaS Journey
Service
Provisioning
(Cloud Service Provisioning)
Operations
Management
(Cloud Operations Management)
Infrastructure
Provisioning/
IaaS
(Datacenter/
Desktop)
Quality of
Service
IT Objectives
Application
Provisioning/
PaaS
Control &
Compliance
Operational
Efficiency
18
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Cloud Operations Management
19
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Business/IT Issues Driving Operations Management
Reduce Mean Time to Resolution (MTTR)
§  Better visibility across infrastructure and
applications
§  Proactive issue prevention
§  Quickly resolve business impacting issues
Adhere to IT Policies and Standards
§  Compliance visibility to Operations
§  Enforce IT policies across assets and
infrastructures
Control &
Compliance
Quality of
Service
Ops Team
Monitoring Data
Overload Alert Storms
Finger Pointing
DBA
VI Storage
Over-provisioning
Reduce Capital and Operating Costs
§  Optimize use of resources to prevent
unnecessary purchases
§  Improve team efficiency and increase VI/
admin ratios
Operational
Efficiency
IT Reality
20
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
vCenter Operations Management Suite
Integrated Management Disciplines
VMware’s Solution for Cloud Operations Management
Cloud Operations Console
Performance Compliance
Patented Analytics
ConfigCapacity
App Visibility Reporting LogsInventory Automation
Extensibility
Cost
APIs
SDKs
3rd Party
Adapters
Content
Packs
Unified View for
Operations
Comprehensive
and Integrated
Capabilities
Analytics Approach
Heterogeneous
Capable
Open and
Extensible
21
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
vCenter Operations Management Drives Customer Value
Reduce Mean Time to Resolution (MTTR)
•  Comprehensive monitoring of health, risk and efficiency across
heterogeneous cloud environments ensures SLAs can be met
•  Smart alerting based on dynamic thresholds radically reduces the time
to problem isolation and remediation
Adhere to IT Policies and Standards
§  Automation of configuration management tasks across the virtual
infrastructure and multiple OS ensures control and reduces operating costs
§  OOTB compliance templates ensure compliance to internal operational
standards, industry security best practices and regulatory mandates
Control &
Compliance
Quality of
Service
Reduce Capital and Operating Costs
§  Reduction in effort associated with troubleshooting performance and
properly configuring the environment
§  Achievement of better consolidation ratios through automated capacity
management means lower hardware acquisition costs
§  Integrated cost metering of infrastructure services helps manage and
control costs
Operational
Efficiency
22
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Engaging with vCenter Operations Management Suite
Test drive the free
Foundation
Download vCOps
60 Day Eval
POC specific
use cases
Managing the vSphere
environment
Performance and
Capacity Management
OOTB Dashboards
Other Suite Capabilities
Compliance; Cost Management;
Application Management
Complex Views
Custom Dashboard;
Monitoring Groups
Monitoring Extensions
Storage and Network;
Other Monitoring Tools
Hybrid Cloud
Public Cloud Workloads
Hands On Initial Focus What’s Next?
Pre-Sales
23
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
3 Ways to Build IT as a Service via Cloud
Cloud Successes
1
Private Cloud
vCloud Suite
On Premise
Perpetual
Licensing –
Individual
2 3
Public Cloud
vCloud Service
Provider
Ecosystem
Hybrid Cloud
Combination of
Public and
Private Cloud
24
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
§  Accelerate Advisory
Services
§  Cloud Operations
Advisory Services
§  Cloud Migration
Workshop
§  vCenter Operation
Management
Jumpstart
§  vCenter Configuration
Manager Jumpstart
§  Operational
Readiness Service for
Cloud Computing
§  vCenter Operations Management Design and
Deploy Service
§  Compliance (vCM) Design and Deploy Service
§  Custom T&M
Engagements for
cloud environments,
adapters, reporting,
dashboards,
integration
§  Cloud Operations
Advisory Services
§  Health Checks
§  Design Reviews
Assess Design OperateDeploy
Education Services and Certification Program
Cloud Operations Management Solution: Professional Services
25
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Cloud Service Provisioning
26
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Rapid Time to Cloud Value
§  Pre-defined services enable rapid delivery
§  Customizable self-service portal provides
easy access to authorized services
§  Policy engine ensures approval of deployed
services
§  Lifecycle management delivers greater
control and reduced TCO
Infrastructure
Provisioning
(Datacenter/
Desktop)
Business/IT Issues Driving Cloud Service Provisioning
• Time consuming,
manual and one-
off provisioning of
infrastructure,
application and
desktop services
• No easy way for
end users to
access services
• IT can’t control
who provisions
what and where
Accelerated Application Provisioning
§  Drag and drop application modeling
streamlines the deployment process
§  Access any application, custom or packaged,
on any available cloud
§  Library of standardized components facilitates
control and reduces cost
§  Update profiles reduce application change
cycle times
Application
Provisioning
(PaaS)
Accelerated delivery of infrastructure
and application services with greater control and compliance
27
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
VMware Cloud Service Provisioning
Infrastructure as a Service
Desktop as a Service
(vCloud Automation Center)
Platform as a Service
(vFabric Application Director)
VMware’s Solution for Cloud Service Provisioning
Self-service
Portal
Policies
Service
Blueprints
Workflow
Automation
Extensibility
Lifecycle
Management
Extensibility
Update
Profiles
Application
Blueprints
Components
Deployment
Profiles
Application
Marketplace
28
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Desktop
Production
Dev/Test
vCloud Automation Center Shared Infrastructure
IaaS & DaaS: Rapid Time to Cloud Value
§  Blueprints deliver access to standardized,
repeatable services
§  Policy-based engine ensures IT control over
different workloads and environments
§  Shared infrastructure reduces costs and TCO
29
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Components
PaaS: Accelerated Application Provisioning
§  Build blueprints via drag and drop from pre-build, standardized components
§  Deploy any app into VMware and Amazon clouds
§  Create integrated, multi-tier applications using the Cloud Applications Marketplace
Application Blueprint
ComponentsComponentsComponents
30
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
vCloud Suite Enterprise
POC
Dev/Full Production
Clouds
Heterogeneous
Environments
Dev/Production Clouds
vCloud Director/
Heterogeneous
EnvironmentsDev/Limited
Production Clouds
vSphere
Environments
Platform as a Service
(vFabric Application Director)
Infrastructure as a Service
(vCloud Automation Center)
Full Product Editions
Provision Apps – AppD
vCD – Based
Dev/Test Environments
Engaging with vCloud Automation Center (vCAC) and
vFabric Application Director
31
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
§  Accelerate Advisory
Services
§  Cloud Operations
Advisory Services
§  Cloud Migration
Workshop
§  vCloud Networking
and Security
Jumpstart
§  vFabric Application
Director Jumpstart
§  Operational
Readiness Service
for Cloud Computing
§  vCloud Automation Center Accelerator Service
§  vFabric Application Director Accelerator Service
§  vCloud Accelerator Service
§  Custom T&M
Engagements
§  Cloud Operations
Advisory Services
§  Health Checks
§  Design Reviews
Assess Design OperateDeploy
§  vCloud Plan and
Design Services
Cloud Service Provisioning Solution: Professional Services
Education Services and Certification Programs
32
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
VMware’s Solution
33
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Moving Through the Journey
Abstract. Pool.
Automate &
Operations.
Empower.
CapEx Savings
thru
Consolidation
OpEx Saving
thru
Automation
Game Change
thru
IT as a Service
IT Production Biz Production IT as a Service
Software Defined Datacenter
34
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
VMware’s Cloud Operations Management and Cloud Service
Provisioning Solutions
Cloud Service
Provisioning
Cloud Operations
Management
Infrastructure
Provisioning/
IaaS
(Datacenter/
Desktop)
Quality of
Service
IT Objectives
Application
Provisioning/
PaaS
Control &
Compliance
Operational
Efficiency
vCloud
Automation
Center
vFabric
Application
Director
vCenter Operations Management Suite
vCloud Suite Anchor Products
35
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
$44
$15
vCloud Suite Dramatically Simplifies IT Operations,
Achieving Public Cloud Economics
Total Cost of Ownership
(Cumulative over 5 Years, $ in millions)
TCO:
Physical
TCO: vCloud
Suite ENT
Additional
savings
with vCloud
Suite ENT
-$8
Savings with
vSphere ENT+
-$21
Breakdown
of 5 year
TCO per
VM per
hour
-$4
vCloud Suite TCO analysis
https://www.gosavo.com/vmware/Document/Document.aspx?id=29041587&view=
*Note: Forrester TEI vCOPs Study, August 2012
$12M savings less $4M
investment for vCloud
Suite Software and
Services, equals $8M in
total savings
vCOps customers reduce
the amount of excess
server capacity purchased
each year by 30%*
Cost per VM per Hour
(Average over 5 Years)
TCO: vCloud
Suite ENT
$0.28
Amazon EC2
(reserved)
Microsoft Azure
(6 month plan)
$1.23
$0.04 $0.01
$0.64
Compute-only, additional cost required
for bandwidth and storage
36
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
VMware vCloud Suite :
Delivering on the Software Defined Datacenter
37
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
vCloud Suite: Beyond Cloud Operations Management and
Cloud Service Provisioning
vSphere Enterprise+Software-based compute
vCloud
DirectorIntelligent Infrastructure
vCloud
Connector
vCloud Networking
and SecuritySoftware-based network
and security
vCenter Operations
Management Suite
Testable Disaster Recovery
vFabric Application
DirectorHigh-frequency Task Automation
vCloud Suite
Components of a Complete,
Integrated Cloud Infrastructure
vCenter Site Recovery
Manager
Monitoring, Planning,
Out-of-box Compliance
vCloud Automation CenterStandard services catalog
© 2012 VMware Inc. and Performance Methods Inc. All rights reserved
Thank you

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Virtualization to Cloud with SDDC Operations Management and Service Provisioning

  • 1. © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Virtualization to Cloud with SDDC: Operations Management and Service Provisioning
  • 2. 2 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Agenda §  Journey to IT as a Service (ITaaS) with Software Defined Datacenter §  Enhancing Your Virtualized Environment for IT as a Service §  Cloud Operations Management Overview §  Cloud Service Provisioning Overview
  • 3. 3 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Journey to IT as a Service (ITaaS) with Software Defined Datacenter
  • 4. 4 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved VMware Customers are on a Journey Abstract. Pool. Automate. Empower. CapEx Savings thru Consolidation OpEx Saving thru Automation Game Change thru IT as a Service IT Production Biz Production IT as a Service 2010: 42% 2011: 57% 2012: 65% Projected 2014: 80% 2009: 29% On average, how virtualized is the market?
  • 5. 5 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved VMware Customers are on a Journey Abstract. Pool. Automate. Empower. CapEx Savings thru Consolidation OpEx Saving thru Automation Game Change thru IT as a Service IT Production Business Production IT as a Service 2010: 42% 2011: 57% 2012: 65% Projected 2014: 80% 2009: 29% 33% 50% 40% 50%
  • 6. 6 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved VMware Customers Achieving ITaaS See Significant ROI Gains Abstract. Pool. Automate. Empower. IT Production Biz Production IT as a Service Phase III Phase II Phase I 164% 182% 222%
  • 7. 7 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Phase III Phase II Phase I IT Behavior Shifts from Cost Reduction to Investment 53%Reinvest in New Apps & Services 66% Reinvest in New Apps & Services 46% Reduce Budget 51% Reduce Budget 41% Reduce Budget 53%Reinvest in New Apps & Services IT Production Biz Production IT as a Service
  • 8. 8 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Time to build & provision new apps / services Time to provision capacity for workload peaks VMware Customers See Significant Gains Across all IT Metrics Customers Seeing Improvement Cost improvement: General Purpose Computing Cost improvement: High Trust Computing Cost improvement: Data Center Operations # new business opportunities accomplished % business spikes successfully handled Total revenue generated by LOB Reduced # of security incidents % of SLA's met by IT Reduced # of incidents due to system changesRELIABILITY Downtime of tier 1 apps Average Improvement 39% 55% 59% 21% 20% 46% 52% 20% 27% 11% 74% 66% 40% 61% 65% 21% 41% 66% 78% 27% 34% 14% 82% 78% 56% 70% 66% 21% 37% 68% 78% 30% 35% 23% 85% 81% IT Prod Biz Prod ITaaS N = 339 385 156 31% 30% 30% 30% 40% 29% 50% 52% 41% 31% 35% 37% AGILITY EFFICIENCY N = 339 385 156 N = 339 385 156
  • 9. 9 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved The same principles that transformed a single layer of the data center… Abstract. Pool. Automate. and delivered unprecedented value for customers… were applied to the entire data center?
  • 10. 10 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Abstract. Software Defined Datacenter All infrastructure is virtualized and delivered as a service, and the control of this datacenter is entirely automated by software.
  • 11. 11 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Initiatives, Benefits and Behavior Shift Across the Journey Initiatives: •  Test and Development •  Server Consolidation Benefits: CapEx Abstract. Pool. Automate. Empower. IT Production Biz Production IT as a Service Initiatives: •  Business Critical Applications •  Automated Management •  Security and Compliance Benefits: CapEx and OpEx, Licensing Performance, avail SLAs Initiatives: •  On-Demand, security, networking Benefits: Agility, OpEx Phase III 70%+ Virtualized Phase II 30-70% VirtualizedPhase I 0-30% Virtualized
  • 12. 12 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Initiatives, Benefits and Behavior Shift Across the Journey Abstract. Pool. Automate. Empower. IT Production Biz Production IT as a Service Initiatives: •  On-Demand, security, networking Benefits: Agility, OpEx Phase III 70%+ Virtualized Phase II 30-70% VirtualizedPhase I 0-30% Virtualized Reactive Proactive Initiatives: •  Test and Development •  Server Consolidation Benefits: CapEx Initiatives: •  Business Critical Applications •  Automated Management •  Security and Compliance Benefits: CapEx and OpEx, Licensing Performance, avail SLAs
  • 13. 13 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Driving a Path to the IT Architecture of the Future Abstract. Pool. Automate. Empower. IT Production Biz Production IT as a Service Initiatives: •  On-Demand, security, networking Benefits: Agility, OpEx Phase III 70%+ Virtualized Phase II 30-70% VirtualizedPhase I 0-30% Virtualized Software Defined Datacenter Initiatives: •  Test and Development •  Server Consolidation Benefits: CapEx Initiatives: •  Business Critical Applications •  Automated Management •  Security and Compliance Benefits: CapEx and OpEx, Licensing Performance, avail SLAs
  • 14. 14 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Enhancing Your Virtualized Environment for IT as a Service
  • 15. 15 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Moving Through the Journey Abstract. Pool. Automate & Operations. Empower. CapEx Savings thru Consolidation OpEx Saving thru Automation Game Change thru IT as a Service IT Production Biz Production IT as a Service Projected 2014: 80%
  • 16. 16 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Business Challenges Start with IT Challenges Traditional IT Management Ops Team Monitoring Data Overload Alert Storms Finger Pointing DBA VI Storage Over-provisioning Operations Management Traditional Service Provisioning • Time-consuming, manual and one-off provisioning of infrastructure, application and desktop services • No easy way for end users to access services • IT can’t control who provisions what and where Service Provisioning
  • 17. 17 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Common IT Objectives in Stage 2 of the ITaaS Journey Service Provisioning (Cloud Service Provisioning) Operations Management (Cloud Operations Management) Infrastructure Provisioning/ IaaS (Datacenter/ Desktop) Quality of Service IT Objectives Application Provisioning/ PaaS Control & Compliance Operational Efficiency
  • 18. 18 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Cloud Operations Management
  • 19. 19 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Business/IT Issues Driving Operations Management Reduce Mean Time to Resolution (MTTR) §  Better visibility across infrastructure and applications §  Proactive issue prevention §  Quickly resolve business impacting issues Adhere to IT Policies and Standards §  Compliance visibility to Operations §  Enforce IT policies across assets and infrastructures Control & Compliance Quality of Service Ops Team Monitoring Data Overload Alert Storms Finger Pointing DBA VI Storage Over-provisioning Reduce Capital and Operating Costs §  Optimize use of resources to prevent unnecessary purchases §  Improve team efficiency and increase VI/ admin ratios Operational Efficiency IT Reality
  • 20. 20 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved vCenter Operations Management Suite Integrated Management Disciplines VMware’s Solution for Cloud Operations Management Cloud Operations Console Performance Compliance Patented Analytics ConfigCapacity App Visibility Reporting LogsInventory Automation Extensibility Cost APIs SDKs 3rd Party Adapters Content Packs Unified View for Operations Comprehensive and Integrated Capabilities Analytics Approach Heterogeneous Capable Open and Extensible
  • 21. 21 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved vCenter Operations Management Drives Customer Value Reduce Mean Time to Resolution (MTTR) •  Comprehensive monitoring of health, risk and efficiency across heterogeneous cloud environments ensures SLAs can be met •  Smart alerting based on dynamic thresholds radically reduces the time to problem isolation and remediation Adhere to IT Policies and Standards §  Automation of configuration management tasks across the virtual infrastructure and multiple OS ensures control and reduces operating costs §  OOTB compliance templates ensure compliance to internal operational standards, industry security best practices and regulatory mandates Control & Compliance Quality of Service Reduce Capital and Operating Costs §  Reduction in effort associated with troubleshooting performance and properly configuring the environment §  Achievement of better consolidation ratios through automated capacity management means lower hardware acquisition costs §  Integrated cost metering of infrastructure services helps manage and control costs Operational Efficiency
  • 22. 22 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Engaging with vCenter Operations Management Suite Test drive the free Foundation Download vCOps 60 Day Eval POC specific use cases Managing the vSphere environment Performance and Capacity Management OOTB Dashboards Other Suite Capabilities Compliance; Cost Management; Application Management Complex Views Custom Dashboard; Monitoring Groups Monitoring Extensions Storage and Network; Other Monitoring Tools Hybrid Cloud Public Cloud Workloads Hands On Initial Focus What’s Next? Pre-Sales
  • 23. 23 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved 3 Ways to Build IT as a Service via Cloud Cloud Successes 1 Private Cloud vCloud Suite On Premise Perpetual Licensing – Individual 2 3 Public Cloud vCloud Service Provider Ecosystem Hybrid Cloud Combination of Public and Private Cloud
  • 24. 24 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved §  Accelerate Advisory Services §  Cloud Operations Advisory Services §  Cloud Migration Workshop §  vCenter Operation Management Jumpstart §  vCenter Configuration Manager Jumpstart §  Operational Readiness Service for Cloud Computing §  vCenter Operations Management Design and Deploy Service §  Compliance (vCM) Design and Deploy Service §  Custom T&M Engagements for cloud environments, adapters, reporting, dashboards, integration §  Cloud Operations Advisory Services §  Health Checks §  Design Reviews Assess Design OperateDeploy Education Services and Certification Program Cloud Operations Management Solution: Professional Services
  • 25. 25 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Cloud Service Provisioning
  • 26. 26 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Rapid Time to Cloud Value §  Pre-defined services enable rapid delivery §  Customizable self-service portal provides easy access to authorized services §  Policy engine ensures approval of deployed services §  Lifecycle management delivers greater control and reduced TCO Infrastructure Provisioning (Datacenter/ Desktop) Business/IT Issues Driving Cloud Service Provisioning • Time consuming, manual and one- off provisioning of infrastructure, application and desktop services • No easy way for end users to access services • IT can’t control who provisions what and where Accelerated Application Provisioning §  Drag and drop application modeling streamlines the deployment process §  Access any application, custom or packaged, on any available cloud §  Library of standardized components facilitates control and reduces cost §  Update profiles reduce application change cycle times Application Provisioning (PaaS) Accelerated delivery of infrastructure and application services with greater control and compliance
  • 27. 27 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved VMware Cloud Service Provisioning Infrastructure as a Service Desktop as a Service (vCloud Automation Center) Platform as a Service (vFabric Application Director) VMware’s Solution for Cloud Service Provisioning Self-service Portal Policies Service Blueprints Workflow Automation Extensibility Lifecycle Management Extensibility Update Profiles Application Blueprints Components Deployment Profiles Application Marketplace
  • 28. 28 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Desktop Production Dev/Test vCloud Automation Center Shared Infrastructure IaaS & DaaS: Rapid Time to Cloud Value §  Blueprints deliver access to standardized, repeatable services §  Policy-based engine ensures IT control over different workloads and environments §  Shared infrastructure reduces costs and TCO
  • 29. 29 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Components PaaS: Accelerated Application Provisioning §  Build blueprints via drag and drop from pre-build, standardized components §  Deploy any app into VMware and Amazon clouds §  Create integrated, multi-tier applications using the Cloud Applications Marketplace Application Blueprint ComponentsComponentsComponents
  • 30. 30 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved vCloud Suite Enterprise POC Dev/Full Production Clouds Heterogeneous Environments Dev/Production Clouds vCloud Director/ Heterogeneous EnvironmentsDev/Limited Production Clouds vSphere Environments Platform as a Service (vFabric Application Director) Infrastructure as a Service (vCloud Automation Center) Full Product Editions Provision Apps – AppD vCD – Based Dev/Test Environments Engaging with vCloud Automation Center (vCAC) and vFabric Application Director
  • 31. 31 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved §  Accelerate Advisory Services §  Cloud Operations Advisory Services §  Cloud Migration Workshop §  vCloud Networking and Security Jumpstart §  vFabric Application Director Jumpstart §  Operational Readiness Service for Cloud Computing §  vCloud Automation Center Accelerator Service §  vFabric Application Director Accelerator Service §  vCloud Accelerator Service §  Custom T&M Engagements §  Cloud Operations Advisory Services §  Health Checks §  Design Reviews Assess Design OperateDeploy §  vCloud Plan and Design Services Cloud Service Provisioning Solution: Professional Services Education Services and Certification Programs
  • 32. 32 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved VMware’s Solution
  • 33. 33 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Moving Through the Journey Abstract. Pool. Automate & Operations. Empower. CapEx Savings thru Consolidation OpEx Saving thru Automation Game Change thru IT as a Service IT Production Biz Production IT as a Service Software Defined Datacenter
  • 34. 34 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved VMware’s Cloud Operations Management and Cloud Service Provisioning Solutions Cloud Service Provisioning Cloud Operations Management Infrastructure Provisioning/ IaaS (Datacenter/ Desktop) Quality of Service IT Objectives Application Provisioning/ PaaS Control & Compliance Operational Efficiency vCloud Automation Center vFabric Application Director vCenter Operations Management Suite vCloud Suite Anchor Products
  • 35. 35 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved $44 $15 vCloud Suite Dramatically Simplifies IT Operations, Achieving Public Cloud Economics Total Cost of Ownership (Cumulative over 5 Years, $ in millions) TCO: Physical TCO: vCloud Suite ENT Additional savings with vCloud Suite ENT -$8 Savings with vSphere ENT+ -$21 Breakdown of 5 year TCO per VM per hour -$4 vCloud Suite TCO analysis https://www.gosavo.com/vmware/Document/Document.aspx?id=29041587&view= *Note: Forrester TEI vCOPs Study, August 2012 $12M savings less $4M investment for vCloud Suite Software and Services, equals $8M in total savings vCOps customers reduce the amount of excess server capacity purchased each year by 30%* Cost per VM per Hour (Average over 5 Years) TCO: vCloud Suite ENT $0.28 Amazon EC2 (reserved) Microsoft Azure (6 month plan) $1.23 $0.04 $0.01 $0.64 Compute-only, additional cost required for bandwidth and storage
  • 36. 36 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved VMware vCloud Suite : Delivering on the Software Defined Datacenter
  • 37. 37 © 2012 VMware Inc. and Performance Methods Inc. All rights reserved vCloud Suite: Beyond Cloud Operations Management and Cloud Service Provisioning vSphere Enterprise+Software-based compute vCloud DirectorIntelligent Infrastructure vCloud Connector vCloud Networking and SecuritySoftware-based network and security vCenter Operations Management Suite Testable Disaster Recovery vFabric Application DirectorHigh-frequency Task Automation vCloud Suite Components of a Complete, Integrated Cloud Infrastructure vCenter Site Recovery Manager Monitoring, Planning, Out-of-box Compliance vCloud Automation CenterStandard services catalog
  • 38. © 2012 VMware Inc. and Performance Methods Inc. All rights reserved Thank you