Hosted PBX takes care of all aspects of an advanced onsite phone system by processing calls over the Internet instead of traditional phone networks. This reduces costs by requiring fewer components and greatly lowering upfront and ongoing costs. The document provides information about the benefits of MyPBX's cloud-based phone systems, including easy setup through a web interface, flexible pricing plans, and feature-rich call handling capabilities.

1. Join Us in the
Cloud. We Have
Unlimited Phone
Solutions Here.
Risk Free.

2. Managed Offsite
The provider manages all
phone equipment and
makes its services available
online.
Users connect from their
own local networks, using
the equipment as if it were
their own.
Online Interface
Using a computer, the user
opens a browser to access
and configure his or her
phone system.
Mobile-Friendly
Our service comes with a
free Android and iPhone
app. This lets you take your
phone system on the go.
Introduction|MyPBXBrochure
VoIP Compatible
Place and receive calls from
your VoIP phone. VoIP
phones support all essential
call features and plug into
the internet.
You can use an adaptor for
your old landline phones,
too.
Hosted PBX, often referred to as a virtual phone system, processes calls over
the Internet. This differs from traditional phone services, which transmit
calls over landline and mobile networks.
Simply, hosted PBX takes care of all aspects of an advanced onsite system:
maintenance happens behind the scenes. As a result, you need fewer
components to get started—if any at all. This greatly reduces upfront and
ongoing costs.
We Take Care of the Phone System. You Just Use It.

3. Table of Contents
Price Plans ….. 1
Package Comparison Chart ….. 3
Toll-Free Virtual Numbers ….. 4
Coverage ….. 5
Number Portability ….. 6
Benefits Overview ….. 7
Feature List ….. 9
Voice Menus ….. 10
Call Forwarding ….. 10
Voicemail ….. 11
Notification ….. 11
Audio Playback ….. 12
Call Recording ….. 12
Conference ….. 13
Time Routing ….. 14
Queue ….. 14
Mobile App ….. 14
Contact ….. 15
TableofContents|MyPBXBrochure

4. Affordable,
Flexible Pricing
Models
Of course, it’s MyPBX. Our phone systems cut
telephony costs up to 60%. They also equip you with
every feature that you’re bound to need.
Stop paying outrageous long-distance and roaming
fees. Stop signing multi-year terms with stringent
conditions. Stop settling for the basics and get more
from your budget.
Try MyPBX today with our money-back guarantee.
No contracts or hidden fees. Plus, a series of
unlimited and pay-as-you-go calling plans. There’s
something for everybody up in our cloud.
* No Contracts
* No Hidden Fees
* Easy Billing
* Fast Activation
* Available Support
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Here’s a riddle: What is less but
also more?

5. Unlimited Global
Calling
Our Unlimited USA Canada Hosted PBX package includes everything you
love about our global plan, but at only $19 a user per month (USD).
In fact, it might offer more. In addition to outbound and inbound, our North
American unlimited plans toss in forwarding for free. Ask us more about it.
Buy a user, connect a device
and place calls to over 70
countries free. No setup fees.
Each package comes with
one free local or national
number.
Just $29 a user per
month (USD)
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PricePlans|MyPBXBrochure
 Forward to or call from mobile, landline
and VoIP
 Subscribe monthly without long-term
commitments
 Receive PBXww, our intuitive virtual
phone system
 Add extra users on demand
Need Unlimited Calling in Only USA and Canada?

6. PricePlans|MyPBXBrochure
Pay-as-You-Go
Global
Connect unlimited devices
and register unlimited users.
Purchase a local or national
virtual number and pay for
outbound and forwarding.
Starts at $0 a user per
month (USD)
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Worried that not all your users need unlimited minutes? Perhaps, pay-as-
you-go suits your business better. Purchase virtual numbers all over the
world—there’s no limit to how many—and add or delete users, phones and
extensions for free.
Unlimited Users through Pay-as-you-Go
Enjoy competitive inbound, outbound and call-forwarding rates with our
pay-as-you-go plans. Our global voice coverage spans over 70 countries,
with no peak-time or connection fees.
Low Per-Minute Rates

7. PAYG
$0/user USD
Global
$29/user USD
USA Canada
$19/user USD
Complete
Feature Set
x x x
Drag-and-Drop
Simplicity
x x x
SIP Compatible x x x
Unlimited USA
and Canada
Calling
x x
Unlimited
Global Calling
x
Unlimited Users
and Extensions
x
4
PricePlans|MyPBXBrochure
Need Help Deciding? Let’s Compare Our Plans.
As a new MyPBX customer, you will receive a risk-free trial that spans four
business days. During this time, you can setup your phone system with
zero limitations.
By the end of the period, if you are not entirely satisfied with the service, we
MyPBX Is Now Risk Free!
Keeping your number the same might be an important factor when looking
for a hosted PBX service. With Local Number Portability (LNP), MyPBX lets
you hang on to your number.
For more information on local and toll-free number porting, please visit
MyPBX.com/porting. All necessary documents and procedures are listed on
this webpage.
Already Have a Number? Don’t Worry, You Can Keep It.

8. 5
PricePlans|MyPBXBrochure
Algeria Finland Norway
Argentina France Panama
Australia Georgia Peru
Austria Germany Poland
Bahrain Greece Portugal
Belgium Guatemala Puerto Rico
Bolivia Hong Kong Romania
Brazil Hungary Russian Federation
Bulgaria India Slovakia
Canada Ireland Slovenia
Chile Israel South Africa
China Italy Spain
Colombia Japan Sweden
Costa Rica Latvia Switzerland
Croatia Liechtenstein Thailand
Cyprus Lithuania Turkey
Czech Republic Luxembourg Ukraine
Denmark Malaysia United Kingdom
Dominican Republic Malta United States
Ecuador Mexico Uruguay
El Salvador Netherlands Venezuela
Estonia New Zealand
Our unlimited packages are available in over 60 countries. That said, each
global package includes unlimited calling to over 70 countries!
Note: Some countries may require ID and/or proof of address. For more
details, visit VoIPQuestions.com/wiki.
Our Global Plan Is Available in over 70 Countries!

9. 6
PricePlans|MyPBXBrochure
Primary Reasons to Go Toll-Free:
 Let your customers call you from anywhere in the country at
no cost
 Enjoy your toll-free number without contracts and hidden
fees getting in the way
 Setup numerous contact objects, extensions and menus
 Pay less per minute with unbeatable inbound rates
 Centralize your business' locations with a common toll-free
number
 Use your unlimited toll-free number as a part of a marketing
campaign
Caller contacts number from
anywhere in the country. The
call is free.
The user accepts the call and
pays for the local or national
calling fees.
A toll-free number bills the hosted PBX subscriber for all inbound calls. This
allows callers to reach out free of charge. It also increases the number’s
geographical reach, as toll-free numbers work nationwide.
MyPBX unlimited toll-free packages offer competitive inbound rates—select
countries even include minutes!
Did You Know We Also Have Unlimited Toll-Free Plans
in 42 Countries?

10. Robust and
Scalable—Phone
Systems That Do
More Than Answer
Calls
Hosted PBX benefits everyone.
It gives small businesses the power of an
enterprise-grade phone system. It saves big
businesses hugely on their monthly bills.
It allows users to call around the world and stay
in touch with far away friends and family. It lets
travelers roam affordably.
 No upfront investment
 Flexible connection options
 Smartphone integration
 Scalable and future-proof
Why Us
You can’t find the same plans
elsewhere. And as a small
business, we also provide
exceptional, personable
customer service.
MyPBX is backed by the
industry’s top carriers and
developers. In effect, we
uphold a 99.99% uptime
guarantee.
7
PBX Plans for Businesses and User
Groups of All Sizes

11. 8
Phones That Save on Cash
and Time
→ Save between 40% and 60% per month
through our phone services
→ Enjoy consistent, predictable billing
→ Save big bucks on toll-free and
international calling
→ Route and forward calls intelligently
→ Integrate with other communication
channels like email and fax
→ Add users, delete extensions, configure
devices and buy numbers on demand
Phones That Anyone Can
Use and Enjoy
→ Setup the phone system in minutes,
using a drag-and-drop web application
→ Survive power failures, network crashes
and more with a cloud-based system
→ Transfer calls to any internal extension
→ Accommodate all callers with queues,
voice menus and time conditions
→ Store more customer data with call
recording and voicemail-to-email
→ Recruit employees from distant cities
and countries
→ Find new customer bases all over the
world
BenefitsOverview|MyPBXBrochure

12. A Powerful yet
Simple Web-App
Interface
All call plans come with PBXww, a robust virtual
calling platform. It requires no equipment
besides a phone. You needn't worry about
updating, maintaining or troubleshooting
either.
PBXww boasts an intuitive web application. All
you have to do is click and drag the cursor to
manipulate call flow.
To help you get started, we moderate a forum,
wiki and support centre. Take a look at
VoIPQuestions.com after purchasing a plan.
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Our Full-Featured Phone Systems
Exceed Expectations

13. Voice menus comprise the backbone of any phone system. They
prompt callers to press keys and move through the different call
options and extensions.
For example, a business might direct calls to one of three
departments: (1) Sales, (2) Account Management or (3) Technical
Support. The structure of the voice menu determines which calls go
where and when.
Voice Menus
Intelligent call forwarding funnels all inbound calls to their desired
locations. Call forwarding ensures no calls go unanswered.
You can configure many device for receiving and transferring calls.
Each unlimited plan comes with four unique options:
1. VoIP Phones
2. Cell Phones
3. Smartphone Apps
4. Landlines
Call Forwarding
10
FeaturesList|MyPBXBrochure

14. Unified Voicemail acts like a traditional answering machine or
mailbox. It hosts a space in which callers leave voice messages.
Voicemail in PBXww forwards to one or more paired email addresses,
attaching it for download or playback.
Voicemail
Notifications alert you when specific events happen, such as a new
voicemail. In receiving these messages, you can tend to events and
follow up faster. To accommodate a busy schedule, PBXww notifies
you via SMS or email.
SMS Notification
11
FeaturesList|MyPBXBrochure

15. PBXww supports voice recording and uploading. That said, you may
prefer to write scripts for the speech-to-text feature.
Speech-to-text ensures high-quality voice message recordings. It
eliminates background noise and factors in input fields like Caller ID.
As well, automated voice services strip messages of dialect and other
vocal nuances.
Audio Playback
PBXww can record both inbound and outbound calls. This particular
feature is in high demand right now because it helps businesses
improve customer service and minimize liability.
Call Recording
12
FeaturesList|MyPBXBrochure

16. Conferences in PBXww can handle up to 10 participants. To use, you
must distribute notifications outside of the system; each participant
requires a PIN code to enter the facility. PBXww keeps track of all
attendees, so facilitators may block users with the PIN if necessary.
Conference
Time routing forwards calls based on the calendar and clock. For
example, you can tell the system to forward to mobile before and after
work hours. Otherwise, all calls go to the desktop.
Time routing helps schedule calls and assists businesses operating
within different time zones. For instance, a global business could
route to one of three call centers for 24-hour support.
Time Routing
13
FeaturesList|MyPBXBrochure

17. If you expect high call volumes, you need queues. To efficiently
process simultaneous inbound calls, PBXww sequences callers based
on a first-come-first-serve basis.
Queues in PBXww operate in five ways:
1. Ring All
2. Least Recent
3. Fewest Calls
4. Random
5. Round Robin
Queue
This free application lets you take
your PBXww phone system on the go.
Display your phone number when you
place outbound calls and dial internal
numbers for quick transfers.
Go Mobile!
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FeaturesList|MyPBXBrochure

18. Local and Toll-Free
Numbers
Toronto: 1-416-550-5135
Toll-Free: 1-888-999-3295
New York: 1-646-506-4781
Toll-Free: 1-888-999-3295
London: 44-20-70484341
Toll-Free: 44-800-2494303
Mexico City: 52-55-85261933
Toll-Free: 52-800-2691303
Sydney: 61-28-0730569
Jerusalem: 97-22-5609407
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Get in Touch with
the Team at MyPBX
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