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Gift Card Solutions with CERIDIAN Stored Value Solutions




                       © Ceridian Corporation. All rights reserved.
                                                                      Version 2.0
Our Guiding Statement


                                                                   TO BE THE
                                                               WORLD’S BEST AT
                                                                 MEASURABLY
                                                                 INCREASING
                                                              CLIENT SALES WITH
                                                              SUPERIOR PREPAID
                                                                  PRODUCTS.


2                    © Ceridian Corporation. All rights reserved.
                                                                                  Version 2.0
SVS Overview

                 Who Is SVS?                                                               Who do we serve?
    •Premier prepaid & stored value provider                             650+ Trusted provider of large, multi-
        o Gift card                                                      national marquee retailers:
        o Promotions
        o Rewards
    • 20 years of service, industry pioneer
     since 1992
    •Produce 500MM annual card products
    •Process 1.1 billion annual transactions
    •Global provider
        o Processing from more than 45 countries in
          25+ languages and currencies




3                                           © Ceridian Corporation. All rights reserved.
                                                                                                                  Version 2.0
Industry Innovator, Trusted Partner

• 2011 Global Outsourcing 100
  Service Provider list (6th straight
  year)
• Best Prepaid Card Design – 2011
  Paybefore Awards
• Best Innovation of the Year – 2010
  Prepaid Awards
• 2011 Vendor of the Year – Top 5
  U.S. Retailer




                                  © Ceridian Corporation. All rights reserved.
                                                                                 Version 2.0
Comprehensive Product Selection




      Retail Issued Gift Cards                                         MasterCard Prepaid
                                                                          Debit Cards




        Promotional Cards                                                   Loyalty Programs

5                            © Ceridian Corporation. All rights reserved.
                                                                                               Version 2.0
The SVS Difference

     Why Do More Top 100 Retailers Choose SVS?




      Dedication             Partnership                                Global



6                        © Ceridian Corporation. All rights reserved.
                                                                                 Version 2.0
The SVS Difference – Dedication
    Gift, Promotions, and Rewards – It’s all we do.

                                                                 Full service provider
                                                                    • Card Production
                                                                    • Processing
                                                                    • Inventory Management
                                                                    • B2B, B2C Fulfillment
                                                                    • Client Service
                                                                    • Mobile Apps
                                                                 Industry leading talent
                                                                 Unmatched scale and expertise


       We think about gift cards so you don’t have to!

7                                   © Ceridian Corporation. All rights reserved.
                                                                                                 Version 2.0
The SVS Difference - Partnership
    We do what it takes to grow your business.

                                                                          Consultative account management
                                                                                  • Needs assessment
                                                                                  • Performance reviews
                                                                          Market insights
                                                                                  • Benchmarking
                                                                                  • Best practices
                                                                                  • Industry education
                                                                          New product innovation
                                                                                  • Continuous investment
                                                                                  • Insight into tomorrow’s market
                                                                                    changers


      We provide customized, flexible solutions to increase your sales.


8                                  © Ceridian Corporation. All rights reserved.
                                                                                                                     Version 2.0
The SVS Difference - Global
    Our cards are truly international.


                                                               Global Processing
                                                                   • 45 countries
                                                                   • 26 languages
                                                                   • 26 currencies
                                                               Global Support
                                                                   • Localized staff
                                                                   • Multi-lingual cardholder services
                                                               Currency Conversion
                                                                   • Issue in native currency
                                                                   • Redeem anywhere


              We are a global provider, delivering global results.


9                                   © Ceridian Corporation. All rights reserved.
                                                                                                         Version 2.0
The Value of SVS
     Clients choose SVS because of the value we deliver.




                      Increased                                           Lower Total
                        Sales                                                Cost
                                          Extension of
                                           your Brand

                     Certainty of                                      Management
                      Execution                                        Simplification

                 Enables you to focus on what you do best,
                            run your business
10                                  © Ceridian Corporation. All rights reserved.
                                                                                        Version 2.0
Performance
     SVS performance speaks for itself.

                                                                       Performance
                                                                   • Serves more top 100 retailers with gift
                                                                     card services in the U.S. and globally than
                                                                     anyone else
                                                                   • Maintains 99%+ annual customer
                                                                     retention ratio
                                                                   • Acquires clients at a 2:1 ratio in the
                                                                     marketplace (gaining share)
                                                                   • Winner of Best Prepaid Innovation by the
                                                                     Global Prepaid Exchange
                                                                   • Winner of Best Prepaid Card Design by
                                                                     Paybefore Magazine




11                                  © Ceridian Corporation. All rights reserved.
                                                                                                            Version 2.0
The Power of the Gift Card
     Our clients realize gift cards are a tool for company growth.

        Industry Financials                                                           The Power of the Gift Card

           $80                                                                         • Increases sales
                                                                                       • Low cost – strong ROI
           $35                                                                         • Acquire new customers
                     Lift on Visit
                                                                                       • Increase frequency of visits



           $45       Average Gift Card Sale                                                          Clients
                                                                                                  choose SVS
                           $0.50
                                                                                                    to drive
         Gift Card       Card &                                                                   more sales.
         Benefits    Processing Costs



12                                            © Ceridian Corporation. All rights reserved.
                                                                                                                        Version 2.0
The Complete Gift Card Offering
We provide a comprehensive single source gift card program.
                                                                                 Supplemental Services
                                                                                 Dynamic Promotions
 Augmented Services                                                              B2C
 Reconciliation                                                                  Inventory Management (CIMS)
 Administrative Support                                                          3rd Party Switching
 Information Based Services                                                      Branded Prepaid Cards
 Language & Currency Conversion
 Dashboard Reporting
 Analytical Reporting
 3rd Party Support                                                                              Consulting
 Promotions                                                                                     Best Practices
 Merchandise Returns / Rebates               Consulting                                         Dedicated Service Manager
 Point of Purchase Support                                                                      Market Insight
                                           Supplemental
                                                                                                Innovation
                                              Augmented

                                                    Core
    Core Offering                                                                          The SVS Brand
    Gift Card Production &
                                                                                           • Industry Leader
    Gift Card Processing
                                                                                           • Trusted Partner
                                                                                           • Single Source Provider



                                  © Ceridian Corporation. All rights reserved.
                                                                                                                       Version 2.0
Why SVS?
Motivation for choosing SVS…in the words of our customers.


                    “SVS adapts its business for the benefit of our
      Flexibility   card holders”



     Fundamentals   “SVS gets all of the basics right”



                    “SVS is an extension of my company
      Partnership   operations and my brand”


                    “SVS helps our business achieve our
     Performance    organizational objectives and grow our
                    business”



14                                  © Ceridian Corporation. All rights reserved.
                                                                                   Version 2.0
Why SVS?




15              © Ceridian Corporation. All rights reserved.
                                                               Version 2.0
Why SVS?
            One Partner Meeting Your Needs.

        Increased Sales
        Cost Efficiency
        Certainty of Execution
        Global Program
        Ease of Implementation
        No Hassles
        Management Simplification


16                        © Ceridian Corporation. All rights reserved.
                                                                         Version 2.0
Svs Overview V2.0 Linkedin

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Svs Overview V2.0 Linkedin

  • 1. Gift Card Solutions with CERIDIAN Stored Value Solutions © Ceridian Corporation. All rights reserved. Version 2.0
  • 2. Our Guiding Statement TO BE THE WORLD’S BEST AT MEASURABLY INCREASING CLIENT SALES WITH SUPERIOR PREPAID PRODUCTS. 2 © Ceridian Corporation. All rights reserved. Version 2.0
  • 3. SVS Overview Who Is SVS? Who do we serve? •Premier prepaid & stored value provider 650+ Trusted provider of large, multi- o Gift card national marquee retailers: o Promotions o Rewards • 20 years of service, industry pioneer since 1992 •Produce 500MM annual card products •Process 1.1 billion annual transactions •Global provider o Processing from more than 45 countries in 25+ languages and currencies 3 © Ceridian Corporation. All rights reserved. Version 2.0
  • 4. Industry Innovator, Trusted Partner • 2011 Global Outsourcing 100 Service Provider list (6th straight year) • Best Prepaid Card Design – 2011 Paybefore Awards • Best Innovation of the Year – 2010 Prepaid Awards • 2011 Vendor of the Year – Top 5 U.S. Retailer © Ceridian Corporation. All rights reserved. Version 2.0
  • 5. Comprehensive Product Selection Retail Issued Gift Cards MasterCard Prepaid Debit Cards Promotional Cards Loyalty Programs 5 © Ceridian Corporation. All rights reserved. Version 2.0
  • 6. The SVS Difference Why Do More Top 100 Retailers Choose SVS? Dedication Partnership Global 6 © Ceridian Corporation. All rights reserved. Version 2.0
  • 7. The SVS Difference – Dedication Gift, Promotions, and Rewards – It’s all we do. Full service provider • Card Production • Processing • Inventory Management • B2B, B2C Fulfillment • Client Service • Mobile Apps Industry leading talent Unmatched scale and expertise We think about gift cards so you don’t have to! 7 © Ceridian Corporation. All rights reserved. Version 2.0
  • 8. The SVS Difference - Partnership We do what it takes to grow your business. Consultative account management • Needs assessment • Performance reviews Market insights • Benchmarking • Best practices • Industry education New product innovation • Continuous investment • Insight into tomorrow’s market changers We provide customized, flexible solutions to increase your sales. 8 © Ceridian Corporation. All rights reserved. Version 2.0
  • 9. The SVS Difference - Global Our cards are truly international. Global Processing • 45 countries • 26 languages • 26 currencies Global Support • Localized staff • Multi-lingual cardholder services Currency Conversion • Issue in native currency • Redeem anywhere We are a global provider, delivering global results. 9 © Ceridian Corporation. All rights reserved. Version 2.0
  • 10. The Value of SVS Clients choose SVS because of the value we deliver. Increased Lower Total Sales Cost Extension of your Brand Certainty of Management Execution Simplification Enables you to focus on what you do best, run your business 10 © Ceridian Corporation. All rights reserved. Version 2.0
  • 11. Performance SVS performance speaks for itself. Performance • Serves more top 100 retailers with gift card services in the U.S. and globally than anyone else • Maintains 99%+ annual customer retention ratio • Acquires clients at a 2:1 ratio in the marketplace (gaining share) • Winner of Best Prepaid Innovation by the Global Prepaid Exchange • Winner of Best Prepaid Card Design by Paybefore Magazine 11 © Ceridian Corporation. All rights reserved. Version 2.0
  • 12. The Power of the Gift Card Our clients realize gift cards are a tool for company growth. Industry Financials The Power of the Gift Card $80 • Increases sales • Low cost – strong ROI $35 • Acquire new customers Lift on Visit • Increase frequency of visits $45 Average Gift Card Sale Clients choose SVS $0.50 to drive Gift Card Card & more sales. Benefits Processing Costs 12 © Ceridian Corporation. All rights reserved. Version 2.0
  • 13. The Complete Gift Card Offering We provide a comprehensive single source gift card program. Supplemental Services Dynamic Promotions Augmented Services B2C Reconciliation Inventory Management (CIMS) Administrative Support 3rd Party Switching Information Based Services Branded Prepaid Cards Language & Currency Conversion Dashboard Reporting Analytical Reporting 3rd Party Support Consulting Promotions Best Practices Merchandise Returns / Rebates Consulting Dedicated Service Manager Point of Purchase Support Market Insight Supplemental Innovation Augmented Core Core Offering The SVS Brand Gift Card Production & • Industry Leader Gift Card Processing • Trusted Partner • Single Source Provider © Ceridian Corporation. All rights reserved. Version 2.0
  • 14. Why SVS? Motivation for choosing SVS…in the words of our customers. “SVS adapts its business for the benefit of our Flexibility card holders” Fundamentals “SVS gets all of the basics right” “SVS is an extension of my company Partnership operations and my brand” “SVS helps our business achieve our Performance organizational objectives and grow our business” 14 © Ceridian Corporation. All rights reserved. Version 2.0
  • 15. Why SVS? 15 © Ceridian Corporation. All rights reserved. Version 2.0
  • 16. Why SVS? One Partner Meeting Your Needs. Increased Sales Cost Efficiency Certainty of Execution Global Program Ease of Implementation No Hassles Management Simplification 16 © Ceridian Corporation. All rights reserved. Version 2.0

Notes de l'éditeur

  1. This is our mission statement…it’s the promise that we deliver to our customers. Each person at Ceridian SVS understands our mission and is personally responsible for making it a reality. For company’s that believe gift cards are an important tool for growing their company SVS is the company for you.
  2. Ceridian SVS has more top 100 retailers than any other gift card provider. These companies choose Ceridian SVS because:Fully dedicated to the gift card market – running gift card programs is all that we do. We have 230 people that think about gift cards every single day, bringing unmatched expertise and scale. We are a full service, single source gift card provider. We place an emphasis on both card production and card processing. The benefit of this model is a collective value that can only be achieved through a one stop shop like Ceridian SVS. The value to your business is:Quality controls – by controlling the card production process and card processing, Ceridian SVS is able to ensure that your cards always work at the point of sale; andInsights into program performance – Ceridian SVS can match your card data and your processing reporting to give better insight into the performance of your programEase of administration – managing a gift card program has its share of complexities. No one understands this better than Ceridian SVS. We’ve built our model on understanding and managing these complexities, so that you don’t have to. Consequently you can focus on what you do best…running your business.
  3. New product innovation – Ceridian SVS has a reputation for continuous investment and historic reputation for being first to market. Clients that choose Ceridian SVS are provided option value. That is, partnering with Ceridian SVS today, entitles you to future investments and innovation of tomorrow. And Ceridian SVS invests back into our business on behalf of the industry, so that you don’t have to.Consultative account management approach – CeridianSVS account management is everything that you need it to be…responsive, flexible, and proactive, but more than that we really partner with our customers. We listen to our clients to understand their needs and deliver client specific solutions to achieve their objectives. This type of relationship can only be accomplished with a provider that has the industry experience of Ceridian SVS.
  4. Ceridian SVS is a global company with global capabilities. If you have aspirations to grow your business globally, today or tomorrow, Ceridian SVS is the gift card partner to grow with your business. Ceridian SVS’ processing originates in 40 countries and we support 26 languages and 26currencies.If you are a multi-national retailer CeridianSVS can support your entire program, so that you don’t have to piece together a vendor strategy and lose visibility into your overall performance.
  5. Clients that choose Ceridian SVS get significant value from their partnership with Ceridian SVS. Increased sales – first and foremost Ceridian SVS is about growing your business. Gift and promotional cards are great tools to increase your sales. Our employees and tools are designed to get you the most out of your business.Market Insights - Ceridian SVS manages 600+ gift card programs. This expertise and dedication to the industry provides customers with market insights to help achieve their objectives from promotional support, legislative updates, and best practice benchmarking.Flawless performance – execution is at the heart of what we do, because we know that if we don’t get the basics all the other stuff is just that…other stuff.Management simplification – Partnering with a gift card company should be less complicated not more. Ceridian SVS tools and support are designed to make your program simple, so that you have less administration. Extension of your brand – Ceridian SVS understands that your gift card represents your brand. Ceridian SVS is a steward of your brand, making sure that your program runs smoothly just the way that you want it to.Finally, Ceridian SVS helps you run your gift card program so that you don’t have to. Why spend time and resources managing a process that we’re dedicated to? Use your limited resources to do what you do best, running your business.
  6. CeridianSVS performance speaks for itself. This performance demonstrates that Ceridian SVS is not just making empty claims.Ceridian SVS is an industry gift card pioneer that has been in business since the inception of the industry. We process over 1 billion gift card transactions annually and manage over 500MM cards. We have a strong reputation in the industry as a trusted provider, and we operate all over the globe. Ceridian SVS Performance:Six of the top ten retailersMore top 100 retailers than anyone else99% customer retention47% CAGR transaction growth in the last 10 years11% client transaction growth in depressed2008 economyFinally, don’t take our word for it. Talk to our customers.
  7. Clients of Ceridian SVS understand that a gift card is a powerful marketing tool. Consequently they try to sell as many gift cards as they possibly can, and they choose Ceridian SVS because no one is better. Here is how a traditional gift card works…A consumer places funds on the card. That money can only be spent at your store, so the consumer is driven back to your store to spend the money, where they typically spend much more than the value of the gift card. You make a significant sale and we process and deliver for pennies. The return on investment is tremendous. Here is the power of the gift card:It increases your salesIt can be administered at a low costIt is the ultimate loyalty card because it has to be used in your storeFinally, it is the consumer preferred gift…more consumers prefer gift cards over any other category of gift. Companies that actively are trying to grow their program choose Ceridian SVS.
  8. Ceridian SVS provides a comprehensive single source gift card program. Core – at our core the Ceridian SVS business model provides gift card production and gift card processing. This business model is unique and differentiated from other offerings. Other vendors may provide processing, and card vendors may provide plastic, but no one manages your entire gift card program for you. Augmented Services – when you choose Ceridian SVS you entitle yourself to a variety of support services. These services are free of charge and come with your service.Supplemental Products – additionally there are paid for services which you can receive to drive incremental value for your business, as well as the products we are developing for your future. Consulting – all of these products and services are provided by gift card experts that provide insights to improve your program.Beyond the brand is the confidence that you are working with an industry leader, trusted partner, and single source supplier.
  9. At the end of the day you have to answer the question, “Why Ceridian SVS?” Why not do this ourselves? Why not partner with a card provider and / or a gift card processor. Hopefully we’ve answered the question of the value that we can bring today. But if there is any doubt, let us share with you the reasons that a top tier gift card provider shared on why they chose Ceridian SVS…Flexibility – Ceridian SVS has the capability and willingness to adapt its business for the benefit of yours. Fundamental – if the basics aren’t right it just doesn’t work. Ceridian SVS gets the little things right so your program runs smoothly.Partnership – Ceridian SVS is an extension of your company operations. Sometimes we walk behind you in a support role. Sometimes we lead you with best practices and sometimes we walk side by side as we collectively work to make you successful.Performance – results matter. Ceridian SVS is the company that is best positioned to help you achieve your objectives and grow your business. We hope that you see the value of Ceridian SVS like so many other companies. We look forward to the opportunity to serve you.