A carrier-oriented panel conceived, co-ordinated, moderated/chaired by me (with great inputs from the NANOG Program Committee, and our PC Liason, Tony Tauber of Comcast), as part of our "Network Health Assessment to Lower TCO!" initiative, where our focus is to gather carrier eco-system thinking around contemporary carrier issues/challenges, to explore what we are doing well, what the needs of the...

1. Smart Management for Robust Carrier Network Health and Reduced TCO!
Moderator: Dr. Vishal Sharma, Metanoia, Inc.
Panelists: Robert Bender, CTS Telecom; Jay Moran, AOL Technology Operations; Shawn Morris, NTT America; Bruce
Katzel, Amartus; Colby Barth, Juniper Networks
Presentation Date: February 7, 2012, 9:45 AM - 11:00 AM
Room: California Ballroom
Abstract:
With TCO reduction being a goal, managment of the network is more important today than ever before. This is because with
convergence, comes less equipment on the one hand, but more functionality per device/system on the other – as a result, management
of such systems and networks assumes greater importance, a single malfunction can impact multiple layers of operation (since packet,
Ethernet and transport may all be resident in the same device now), wreaking havoc on an operator's network and services.
Indeed, today’s large, dynamic, and complex IP networks must be reliable & secure, provide QoS for diverse applications, and need to
comply with regulations (such as FISMA, HIPPA, and PCI DSS ). Thus, the cost to an operator (large or small) of not having a proper
management framework in place can be substantial. Configuration and security loopholes and lack of a consolidated view of the
network infrastructure can be very expensive! (Unnecessarily high opex, poor network and application/service performance, customer
dissatisfaction and churn, and potential loss of revenue, are just a few of these expenses.)
With the average cable, wireless, or global telco having between 2000-9000 lines of configuration code per device, and with over 4-5
critical errors per IP network device, the cost per network downtime incident can be as high as three-quarters of a million dollars!
With a proper network management framework in place, the labor-cost (opex) saving and risk reduction becomes significant, even for
operators with as few as 100 devices in the network, and could be in the millions of dollars for operators with 1000+ IP network
devices.
Thus, the purpose of this Panel is to explore, discuss, and debate a set of issues that focus on better management of the network to both
operate a healthy network and reduce the operator’s cost of ownership.
In particular, of the 3 key areas of network management -- network configuration/audit, network monitoring/measurement, and
network tuning, we will focus, in this panel, on network configuration/audit and it's critical role in lowering operators' TCO.
Dr. Vishal Sharma Biography:
Vishal Sharma (SM IEEE, Fellow IETE) is a seasoned international technologist, telecom industry expert, & entrepreneur with global
exposure, and 20-years of experience spanning consulting, industry, academia, labs. & research. At Metanoia, Inc., he has provided
deep-dive expertise in strategy and telecom network- and systems-design to clients on 4 continents – N. America, Europe, Asia,
Australia. He and his team have helped players across the full telecom ecosystem (spanning chip/semi-conductor companies, system
vendors, operators/carriers, technology houses, and telecom software and tool companies) solve complex problems, by providing
services in technology strategy, architecture & design trade-offs, product development, hardware/software architecture, & competence
building. Presently, he is leading an industry initiative on how to lower carriers' total cost of ownership (TCO) through better

2. assessment and optimization of a carrier's business models, operations, networks, and technology. More details are at
http://www.linkedin.com/in/vishalsharma.
Robert Bender Biography:
Robert Bender is Network Operations Manager at CTS Telecom, a 100-year old independent service provider in SW Michigan. In 14
years at CTS Telecom, Robert has spearheaded the development of ISP operations, softswitch deployment, and currently is the lead
optical and IP networking architect. His vision continues to move CTS Telecom forward, from legacy SONET and TDM systems to
Carrier Ethernet and FTTP services.
Jay Moran Biography:
Jay Moran is the Distinguished Engineer for the AOL Technology Operations organization. AOL Tech Ops ensures 24x7xForever
availability for AOL's hundreds of millions visitors to premium content sites such as HuffingtonPost, Engadget, MapQuest,
Winamp/Shoutcast, and their advertising networks. Jay’s technology responsibility spans the end-to-end infrastructure from the data
center facilities up through application operations. Prior, he was the Sr. Tech Director of all AOL networks from the dark fiber to the
US/EU backbone - ATDN (AS1668). Jay and his teams brought the first large scale data center network redesign in a decade to AOL,
IPv6 across ATDN and several key websites, and convergence to a single router platform across multiple networks. Prior to joining
AOL in 1999 Jay has held various positions at Williams Communications, Perot Systems, Tenet Healthcare, and Eastern Data since
1988.
Shawn Morris Biography:
As manager of IP development for NTT America, Shawn coordinates the Global IP Network Development testing staff and facilities,
which are responsible for qualifying both hardware & software for the NTT Com Global IP Network. He also oversees the
development team responsible for the GIN configuration tools. Shawn has thirteen years of experience in the IP networking industry
and previously served as a member of the IP engineering staff at Verio, which was acquired by NTT Communications in August of
2000.
Bruce Katzel Biography:
Bruce is the most recent addition to the Amartus senior executive team and assumes responsibility for business development and
product direction in North America. He is a career business and product development professional with 20+ years’ experience in
senior roles at leading technology companies. He has been instrumental in success of a number of start-up OSS / BSS companies
including Intelliden (acquired by IBM), Ineo, Granite Systems (acquired by Telcordia), Cross Keys (acquired by Oracle), CCMI &
ACE*COMM (now Ventraq), he has a deep understanding of the Large Enterprise and Service Provider market place.
Colby Barth Biography:
Colby Barth is a Distinguished Engineer at Juniper Networks, working in the Platforms Systems Division, CTO Group. Contact him at
cbarth@juniper.net.
Archived Files:
• Bender
• Moran
• Morris
• Katzel
• Barth
• Intro - Sharma
• Smart Management
NANOG54 Abstracts

3. • Tutorial: An Introduction to DNSSEC
Matt Larson, Verisign
• ARIN Update
Mark Kosters, ARIN
• Conference Opening
Dave Temkin, Chair, NANOG Program Committee; Betty Burke, NANOG Executive Director; Chris Eldredge, Telx
• DDoS Attack Trends Through 2009-2011
Jose Nazario, Arbor Networks
• How More Specifics Increase Your Transit Bill (and ways to avoid it)
Fredy Kuenzler, Init7
• Tutorial: Intermediate Perl Scripting for Network Operators
John Kristoff, Team Cymru
• Tutorial: Introduction to Shell and Perl Scripting for Network Operators
John Kristoff, Team Cymru
• Tutorial: IPv6 and IPv4: Twins or Distant Relatives
Paul Ebersman, Infoblox
• Keynote Panel: The IPv4 Secondary Market
Moderator: Dan Golding, RagingWire Data Centers
Panelists: Geoff Huston, APNIC; John Curran, ARIN; Joel Jaeggli, Zynga; Charles Lee, Addrex
• Name Server Selection of DNS Caching Resolvers
Yingdi Yu, UCLA
• OpenFlow: What's Real? What's Virtual?
Moderator: David Meyer, Cisco
Panelists: Curt Beckmann, Brocade; Guido Appenzeller, Big Switch Networks; Ed Crabbe, Google
• Panel: World IPv6 Launch
Leslie Daigle, Internet Society; Brooks Fitzsimmons, AT&T; John Sweeting, Time Warner Cable
• Power Consumption in High End Routing System
LJ Wobker, Cisco
• Smart Management for Robust Carrier Network Health and Reduced TCO!
Moderator: Dr. Vishal Sharma, Metanoia, Inc.
Panelists: Robert Bender, CTS Telecom; Jay Moran, AOL Technology Operations; Shawn Morris, NTT America; Bruce
Katzel, Amartus; Colby Barth, Juniper Networks
• Telex: Anticensorship in the Network Infrastructure
Eric Wustrow, University of Waterloo; J. Alex Halderman, University of Michigan
• The Curious Incident of 7 November 2011
Jim Cowie, Renesys Corporation
• The IETF SIDR (Secure Inter-Domain Routing) wg plans an interim meeting, to be held in San Diego the Thursday after the
end of NANOG 54 (Thu Feb 9).
• The Other 50% of the Internet
Craig Labovitz, DeepField Networks

4. • Tutorial: The Service Provider Tool Kit
Barry Raveendran Greene
• Tutorial: The Service Provider Tool Kit
Barry Raveendran Greene
• The Worlds First Juniper Based Internet Exchange – Why We Did It and What Happened
Derek Cobb, The London Internet Exchange (LINX)
• Track: Best Current Operational Practices
Aaron Hughes, 6connect
• Track: DNS
Duane Wessels, Verisign
• Track: IPv4 runout, Doing More with Less
Joel Jaeggli, Zynga; Fred Baker, Cisco Systems; Randy Bush, IIJ; Charles Lee, Addrex
• Track: ISP Security
Merike Kaeo, Double Shot Security
• Track: Peering (IX)
Richard A Steenbergen, nLayer Communications
• Why OSPF Paths Aren’t Always Shortest
David Applegate , AT&T Labs - Research
• Show All