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Essential Online
for Farm and
Food Ventures
NOFA –VT WINTER CONFERENCE
FEBRUARY 15, 2014

Rob Fish
VERMONT DIGITAL ECONOMY PROJECT
HTTP://WWW.VTRURAL.ORG

1


Digital Tools Are Game-Changing



Practitioners & Advisors


Eric Rozendall, Rockville Market Farm



Amanda Andrews, Tamarack Hollows
Farm



Carl Russell, Earthwise Farm and Forest



Heather Darby, UVM Extension
& Darby Farm



Suzy Hodgson, YourFarmStand.com

2



Websites



Social Media



Other Tools



Using Technology to Network



Q&A

AGENDA
3

“I only started using email in 2007, but . . . “
CARL RUSSELL - EARTHWISE FARM AND FOREST

How digital tools have changed his farm and forest
businesses
http://bit.ly/1c1kVGG
ERIC ROZENDAAL
ROCKVILLE MARKET FARM

4

1) Budgeting and Accounting
2) Note Keeping & Staying Organized
3) AgSquared
4) Farmigo

5) Farmers To You
6) Good Eggs
ERIC ROZENDAAL
ROCKVILLE MARKET FARM

http://quickbooks.intuit.com/

http://www.youneedabudget.com/

BUDGETING AND ACCOUNTING

5
ERIC ROZENDAAL
ROCKVILLE MARKET FARM

6

https://www.wunderlist.com
https://evernote.com/

https://mindnode.com/

NOTEKEEPING AND STAYING ORGANIZED
ERIC ROZENDAAL
ROCKVILLE MARKET FARM

http://www.agsquared.com/

7

FARM MANAGEMENT AND PLANNING
ERIC ROZENDAAL
ROCKVILLE MARKET FARM

8

http://www.farmigo.com/

CSA MANAGEMENT
ERIC ROZENDAAL
ROCKVILLE MARKET FARM

ACCESSING NEW MARKETS

9
A Regional Partnership
Farmers To You creates a
regional partnership by
enabling Boston area families
to reconnect to the land
through the food they eat
and benefit from the delicious
and nutritious bounty of
Vermont. This partnership
supports Vermont area
farmers and producers, who
create superior food, lovingly
steward their land, and enrich
their communities.
http://farmerstoyou.com/
ERIC ROZENDAAL
ROCKVILLE MARKET FARM

http://www.goodeggs.com/nyc

USING TECH TO CONNECT DIRECTLY

10
AMANDA ANDREWS
TAMARACKHOLLOWSFARM.COM

11

1) Kickstarter
2) Square and/or Paypal Here
3) Quinciple
AMANDA ANDREWS
TAMARACK HOLLOWS FARM

12

It’s running a small
business in miniature

Process is very
demanding:
creating the video,
balancing the
rewards with your
financing goals,
really nailing your
https://www.kickstart talking points, lining
er.com/projects/tam up publicity, and
arackhollow/get-this- organizing your
farm-off-thenetwork.
floodplain

KICKSTARTER – CROWD FUNDRAISING
AMANDA ANDREWS
TAMARACK HOLLOWS FARM

13

• Requires networking for months ahead of the campaign.
At every market we've been letting our close friends and core customers know that
we will be running a Kickstarter campaign, and asking if they have any advice, not if
they will donate.
• Folks that are genuinely interested and want to follow through will instantly offer their
help whether that be their social media network, assistance with creating your
rewards after the campaign, creating the video, or reaching out to someone who ran
a successful campaign.
• With most of our immediate network, their words have been more valuable than their
wallets. Sure, some of them have donated, but it's getting to that second or third
ripple out where you're going to make your goal.
AMANDA ANDREWS
TAMARACK HOLLOWS FARM

14

Accept credit cards at markets

Easy Online Payments

http://paypal.com/
http://paypal.com/

https://squareup.com/

ONLINE AND MOBILE SALES
http://www.quinciple.com/

AMANDA ANDREWS
TAMARACK HOLLOWS FARM

Quinciple is a weekly subscription
service that creates a balanced
box of groceries each week,
including meat, fish, cheese,
bread, produce, eggs and pantry
staples. Every box contains
enough ingredients to make at
least two different dinners for two
people.

CONNECTING WITH NEW CUSTOMERS

15
“combine the quality and
seasonality of your local
farmers' market with the
convenience and flexibility of
online ordering to bring fresh,
local produce right to your
door, to your neighborhood
and to your workplace.”
CARL RUSSELL

EARTHWISE FARM AND FOREST
• Adobe Acrobat and Word to Go
• Hours Keeper App
• Mapping and Soil Apps
CARL RUSSELL - EARTHWISE FARM AND FOREST

How digital tools have changed his farm and forest
businesses
http://bit.ly/1oNOGmX

16
CARL RUSSELL

http://casoilresource.lawr.ucdavis.edu/gmap/

EARTHWISE FARM AND FOREST

17

NRCS Web Soil Survey
http://websoilsurvey.sc.egov.usda.gov/App/HomePage.htm

SOIL TYPE
SURVEYS
Hours Keeper - Time Tracking, Timesheet & Billing
https://itunes.apple.com/us/app/hourskeeper-time-tracking/id563155321?mt=8

http://anrmaps.vermont.gov/websites/anra/
CARL RUSSELL

EARTHWISE FARM AND FOREST

18
GIS Kit by Garafa, LLC
https://itunes.apple.com/us/
app/gis-kit/id429688355?mt=8

GPS Kit HD by Garafa, LLC
https://itunes.apple.com/us/app/gps-kit-hd/id418662204?mt=8

MAPPING

ArcGIS
https://itunes.apple.com/us/app/arcgis/id379687930?mt=8

Ushahidi by Ushahidi
https://itunes.apple.com/us/app/ushahidi/id410609585?mt=8
Geo Measure - Map Area / Distance Measurement by ObjectGraph LLC
https://itunes.apple.com/us/app/geo-measure-map-areadistance/id451326903?mt=8
HEATHER DARBY
DARBY FARM & UVM EXTENSION

http://gocrop.com/

Vermont Farming
App available
now in iTunes!

FARM MANAGEMENT AND PLANNING

19
HEATHER DARBY
DARBY FARM & UVM EXTENSION
http://gocrop.com/

RECORD KEEPING

20
SUZY HODGSON
YOURFARMSTAND.COM
Farmers
list produce
for sale

21

A network of
interlinked locally
managed on-line
local food markets

Customers
pick up
produce in
one bag
Local
coordinator
promotes the market.
Yourfarmstand
manages the website
and all
transactions.

Suzy@yourfarmstand.com
NOFA Winter Conference 2014
Customers
buy on-line
whenever
they like

Farmers deliver
produce once
a week

How it works
People can






Buy what they want,
when they want
Avoid long term contract
or commitments
Move between markets
See transparency in
pricing
Understand farming
practices

22
Farmers/Vendors can








Use a new channel to
complement farmers’ markets,
CSAs and farmstands
Update inventory and prices at
any time
Sell in multiple markets
Withdraw money electronically
Have access to historical
transactions and reports

23
Yourfarmstand Innovations
 Real

time ordering & inventory management

 Historical
 One

Records

account - multiple markets

 Different

payment options – credit/debit

 Automated
 Local

transactions & labels

market customization

24
25
26
We work with


Communities



Institutions



Workplaces



Wholesale Markets



27

Food Hubs

Suzy@yourfarmstand.com
WEBSITE BASICS

28



Be able to manage it
yourself



Contact information



Hours and Locations



Simple, Intuitive Navigation



Integrate Social Media



Images



Responsive – works on
smartphones and desktop
web browsers
http://wordpress.org/

http://rockvillemarketfarm.com/
SOCIAL MEDIA

• Social media is “the next generation of word-ofmouth marketing,” - gateway for their friends or
family to get to know more about your farm.
• Farmers can use social media to inform people
about agricultural issues that matter to them.
• Social media also is used to keep farmers
engaged with other farmers – sharing ideas about
crops, pest control and marketing strategies.

29

• Social media aids customer service.

• Social media opens up
conversation. The users of your farm
or experience are the best people
to learn from when it comes to
making things better.
Components of a social media strategy


IDENTITY: Define who you are, what you stand for, and what
you do best.



VALUES and MISSION: Communicate your values in a way
that is meaningful and relevant to your audience.



AUDIENCE: Identify your audience(s).



SOCIAL MEDIA OBJECTIVES: What do they gain from
engaging with you? What do you have to gain from
engaging with them?


Entertain



Educate/Inform/Alert



To be a part of something bigger



To make human connections



Express feelings or beliefs



Have a voice

30

Don’t try to do
everything
Remember it is
not all about
you.
Planning is
the key to
success
Funny and Thematic

31
Photos & Video

OTHER SUGGESTIONS
• Facebook Events
• Tag other producers (@)
• Complete “about”
• Contests
• Crowd-source info – recipes
• Ask Questions

FACEBOOK CONTENT

Interact: Respond to
comments.

Share info from other
sources
Schedule posts

Unique Facebook Address

Build your audience

32
Facilitate sharing of content
“Like or “Follow” from website

Make use of Facebook Insights – Know Your Audience

Using Apps, integrate MailChimp,
Instagram, Twitter, Maps, etc into your Tabs.

Like and then Tag (@__)
other organizations, farms or
businesses)
NEWSLETTERS, ETC

Dropbox.com

Cloud
Backup and 33
sharing big
files
https://www.dropbox.com/home
Google Places – aka Google Plus Local
Farms will appear on google maps and
be searchable on google map by
name. Also enhances search listings

https://www.google.com/business/placesforbusiness/

Front Porch Forum
Reach your neighbors
http://frontporchforum.com/

Email Newsletters
Keep in touch with
consumers or CSA
members
http://mailchimp.com/
NETWORKING

https://www.facebook.com/groups/NekFarmSwap/

34

Looking to put Farmers and
Homesteaders in touch with one
another for the purpose of selling
or trading livestock, farm equipment,
and supplies. Likewise, you can use
this group to post Wanted Ads too!

Using Facebook, over Craigslist
removes anonymity, provides a live
feed so you have better chances of
finding what you're looking for
without having to search, and
removes the Nigerian scams and
email phishers. No more SCAMS!

USING FACEBOOK TO CONNECT
FREE ONE-ON-ONE ADVISING

http://vtrural.org/programs/digitaleconomy/services/farm-forest/survey

35
Essential Online
for Farm and
Food Ventures
NOFA –VT WINTER CONFERENCE
FEBRUARY 15, 2014
ROBERT FISH

VERMONT COUNCIL ON RURAL DEVELOPMENT
VERMONT DIGITAL ECONOMY PROJECT
HTTP://WWW.VTRURAL.ORG
ROB@VTRURAL.ORG

36

???

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Essential Digital Tools for Farms

  • 1. Essential Online for Farm and Food Ventures NOFA –VT WINTER CONFERENCE FEBRUARY 15, 2014 Rob Fish VERMONT DIGITAL ECONOMY PROJECT HTTP://WWW.VTRURAL.ORG 1
  • 2.  Digital Tools Are Game-Changing  Practitioners & Advisors  Eric Rozendall, Rockville Market Farm  Amanda Andrews, Tamarack Hollows Farm  Carl Russell, Earthwise Farm and Forest  Heather Darby, UVM Extension & Darby Farm  Suzy Hodgson, YourFarmStand.com 2  Websites  Social Media  Other Tools  Using Technology to Network  Q&A AGENDA
  • 3. 3 “I only started using email in 2007, but . . . “ CARL RUSSELL - EARTHWISE FARM AND FOREST How digital tools have changed his farm and forest businesses http://bit.ly/1c1kVGG
  • 4. ERIC ROZENDAAL ROCKVILLE MARKET FARM 4 1) Budgeting and Accounting 2) Note Keeping & Staying Organized 3) AgSquared 4) Farmigo 5) Farmers To You 6) Good Eggs
  • 5. ERIC ROZENDAAL ROCKVILLE MARKET FARM http://quickbooks.intuit.com/ http://www.youneedabudget.com/ BUDGETING AND ACCOUNTING 5
  • 6. ERIC ROZENDAAL ROCKVILLE MARKET FARM 6 https://www.wunderlist.com https://evernote.com/ https://mindnode.com/ NOTEKEEPING AND STAYING ORGANIZED
  • 7. ERIC ROZENDAAL ROCKVILLE MARKET FARM http://www.agsquared.com/ 7 FARM MANAGEMENT AND PLANNING
  • 8. ERIC ROZENDAAL ROCKVILLE MARKET FARM 8 http://www.farmigo.com/ CSA MANAGEMENT
  • 9. ERIC ROZENDAAL ROCKVILLE MARKET FARM ACCESSING NEW MARKETS 9 A Regional Partnership Farmers To You creates a regional partnership by enabling Boston area families to reconnect to the land through the food they eat and benefit from the delicious and nutritious bounty of Vermont. This partnership supports Vermont area farmers and producers, who create superior food, lovingly steward their land, and enrich their communities. http://farmerstoyou.com/
  • 10. ERIC ROZENDAAL ROCKVILLE MARKET FARM http://www.goodeggs.com/nyc USING TECH TO CONNECT DIRECTLY 10
  • 11. AMANDA ANDREWS TAMARACKHOLLOWSFARM.COM 11 1) Kickstarter 2) Square and/or Paypal Here 3) Quinciple
  • 12. AMANDA ANDREWS TAMARACK HOLLOWS FARM 12 It’s running a small business in miniature Process is very demanding: creating the video, balancing the rewards with your financing goals, really nailing your https://www.kickstart talking points, lining er.com/projects/tam up publicity, and arackhollow/get-this- organizing your farm-off-thenetwork. floodplain KICKSTARTER – CROWD FUNDRAISING
  • 13. AMANDA ANDREWS TAMARACK HOLLOWS FARM 13 • Requires networking for months ahead of the campaign. At every market we've been letting our close friends and core customers know that we will be running a Kickstarter campaign, and asking if they have any advice, not if they will donate. • Folks that are genuinely interested and want to follow through will instantly offer their help whether that be their social media network, assistance with creating your rewards after the campaign, creating the video, or reaching out to someone who ran a successful campaign. • With most of our immediate network, their words have been more valuable than their wallets. Sure, some of them have donated, but it's getting to that second or third ripple out where you're going to make your goal.
  • 14. AMANDA ANDREWS TAMARACK HOLLOWS FARM 14 Accept credit cards at markets Easy Online Payments http://paypal.com/ http://paypal.com/ https://squareup.com/ ONLINE AND MOBILE SALES
  • 15. http://www.quinciple.com/ AMANDA ANDREWS TAMARACK HOLLOWS FARM Quinciple is a weekly subscription service that creates a balanced box of groceries each week, including meat, fish, cheese, bread, produce, eggs and pantry staples. Every box contains enough ingredients to make at least two different dinners for two people. CONNECTING WITH NEW CUSTOMERS 15 “combine the quality and seasonality of your local farmers' market with the convenience and flexibility of online ordering to bring fresh, local produce right to your door, to your neighborhood and to your workplace.”
  • 16. CARL RUSSELL EARTHWISE FARM AND FOREST • Adobe Acrobat and Word to Go • Hours Keeper App • Mapping and Soil Apps CARL RUSSELL - EARTHWISE FARM AND FOREST How digital tools have changed his farm and forest businesses http://bit.ly/1oNOGmX 16
  • 17. CARL RUSSELL http://casoilresource.lawr.ucdavis.edu/gmap/ EARTHWISE FARM AND FOREST 17 NRCS Web Soil Survey http://websoilsurvey.sc.egov.usda.gov/App/HomePage.htm SOIL TYPE SURVEYS Hours Keeper - Time Tracking, Timesheet & Billing https://itunes.apple.com/us/app/hourskeeper-time-tracking/id563155321?mt=8 http://anrmaps.vermont.gov/websites/anra/
  • 18. CARL RUSSELL EARTHWISE FARM AND FOREST 18 GIS Kit by Garafa, LLC https://itunes.apple.com/us/ app/gis-kit/id429688355?mt=8 GPS Kit HD by Garafa, LLC https://itunes.apple.com/us/app/gps-kit-hd/id418662204?mt=8 MAPPING ArcGIS https://itunes.apple.com/us/app/arcgis/id379687930?mt=8 Ushahidi by Ushahidi https://itunes.apple.com/us/app/ushahidi/id410609585?mt=8 Geo Measure - Map Area / Distance Measurement by ObjectGraph LLC https://itunes.apple.com/us/app/geo-measure-map-areadistance/id451326903?mt=8
  • 19. HEATHER DARBY DARBY FARM & UVM EXTENSION http://gocrop.com/ Vermont Farming App available now in iTunes! FARM MANAGEMENT AND PLANNING 19
  • 20. HEATHER DARBY DARBY FARM & UVM EXTENSION http://gocrop.com/ RECORD KEEPING 20
  • 21. SUZY HODGSON YOURFARMSTAND.COM Farmers list produce for sale 21 A network of interlinked locally managed on-line local food markets Customers pick up produce in one bag Local coordinator promotes the market. Yourfarmstand manages the website and all transactions. Suzy@yourfarmstand.com NOFA Winter Conference 2014 Customers buy on-line whenever they like Farmers deliver produce once a week How it works
  • 22. People can      Buy what they want, when they want Avoid long term contract or commitments Move between markets See transparency in pricing Understand farming practices 22
  • 23. Farmers/Vendors can      Use a new channel to complement farmers’ markets, CSAs and farmstands Update inventory and prices at any time Sell in multiple markets Withdraw money electronically Have access to historical transactions and reports 23
  • 24. Yourfarmstand Innovations  Real time ordering & inventory management  Historical  One Records account - multiple markets  Different payment options – credit/debit  Automated  Local transactions & labels market customization 24
  • 25. 25
  • 26. 26
  • 27. We work with  Communities  Institutions  Workplaces  Wholesale Markets  27 Food Hubs Suzy@yourfarmstand.com
  • 28. WEBSITE BASICS 28  Be able to manage it yourself  Contact information  Hours and Locations  Simple, Intuitive Navigation  Integrate Social Media  Images  Responsive – works on smartphones and desktop web browsers http://wordpress.org/ http://rockvillemarketfarm.com/
  • 29. SOCIAL MEDIA • Social media is “the next generation of word-ofmouth marketing,” - gateway for their friends or family to get to know more about your farm. • Farmers can use social media to inform people about agricultural issues that matter to them. • Social media also is used to keep farmers engaged with other farmers – sharing ideas about crops, pest control and marketing strategies. 29 • Social media aids customer service. • Social media opens up conversation. The users of your farm or experience are the best people to learn from when it comes to making things better.
  • 30. Components of a social media strategy  IDENTITY: Define who you are, what you stand for, and what you do best.  VALUES and MISSION: Communicate your values in a way that is meaningful and relevant to your audience.  AUDIENCE: Identify your audience(s).  SOCIAL MEDIA OBJECTIVES: What do they gain from engaging with you? What do you have to gain from engaging with them?  Entertain  Educate/Inform/Alert  To be a part of something bigger  To make human connections  Express feelings or beliefs  Have a voice 30 Don’t try to do everything Remember it is not all about you. Planning is the key to success
  • 31. Funny and Thematic 31 Photos & Video OTHER SUGGESTIONS • Facebook Events • Tag other producers (@) • Complete “about” • Contests • Crowd-source info – recipes • Ask Questions FACEBOOK CONTENT Interact: Respond to comments. Share info from other sources
  • 32. Schedule posts Unique Facebook Address Build your audience 32 Facilitate sharing of content “Like or “Follow” from website Make use of Facebook Insights – Know Your Audience Using Apps, integrate MailChimp, Instagram, Twitter, Maps, etc into your Tabs. Like and then Tag (@__) other organizations, farms or businesses)
  • 33. NEWSLETTERS, ETC Dropbox.com Cloud Backup and 33 sharing big files https://www.dropbox.com/home Google Places – aka Google Plus Local Farms will appear on google maps and be searchable on google map by name. Also enhances search listings https://www.google.com/business/placesforbusiness/ Front Porch Forum Reach your neighbors http://frontporchforum.com/ Email Newsletters Keep in touch with consumers or CSA members http://mailchimp.com/
  • 34. NETWORKING https://www.facebook.com/groups/NekFarmSwap/ 34 Looking to put Farmers and Homesteaders in touch with one another for the purpose of selling or trading livestock, farm equipment, and supplies. Likewise, you can use this group to post Wanted Ads too! Using Facebook, over Craigslist removes anonymity, provides a live feed so you have better chances of finding what you're looking for without having to search, and removes the Nigerian scams and email phishers. No more SCAMS! USING FACEBOOK TO CONNECT
  • 36. Essential Online for Farm and Food Ventures NOFA –VT WINTER CONFERENCE FEBRUARY 15, 2014 ROBERT FISH VERMONT COUNCIL ON RURAL DEVELOPMENT VERMONT DIGITAL ECONOMY PROJECT HTTP://WWW.VTRURAL.ORG ROB@VTRURAL.ORG 36 ???