This chapter discusses systems analysis and design as a disciplined approach to developing information systems. It describes the roles and responsibilities in systems development, including systems analysts, programmers, and management. It also outlines the skills required for systems analysts and discusses different types of information systems. Finally, it introduces the systems development life cycle as a structured process and some alternative development approaches.

1. Chapter 1 The Systems Development Environment

29. Figure 1-3. Transaction Processing Systems Can Support a Management Information Systems

36. Figure 1-4. Relationships between various System Types and Organizational Level

38. Figure 1-5. The Systems Development Life Cycle

46. Figure 1-6. Relative Cost of Fixing an Error in a Development Project

50. Chapter 1 End of Chapter