1. ” “ It pays to be obvious … … especially if you have a reputation for subtlety . -Isaac Asimov

2. def’n Subtlety Sub"tle*ty n.; pl. The quality of being difficult to detect or analyze

3. ” “ The problem with communication is the illusion that it has been accomplished . -George Bernard Shaw

4. def’n Illusion Il*lu"sion n.; something that deceives by producing a false or misleading impression of reality.

5. ” “ Please turn off your cellphones and save your questions until the end of the presentation. -Team BOSS

6. def’n Presentation prez-uhn-tey-shuh n.; What you are patiently about to enjoy.

7. Presents

11. Bridge

12. Academic World

14. Technology

15. Technology

18. Communication Breakdown Organization Hell Time Management Distribution Overload Dependency Connectivity

33. Construction Testing Business Model Deployment Design Take-off Rising Cruising Turbulence Descending Landed Project Stage Task Size

36. The Landing

37. ” “ Another flaw of the human character is that everybody wants to build , and nobody wants to do maintenance -Kurt Vonnegut Jr.