2.
What is Quality
Aristotle
Quality is not an act it is a habit
Henry Ford
Quality is doing it right when nobody is watching
Quality Assurance and Technical
Exceeding stakeholder expectations in a way that is consistent with the highest quality practices and standards
Learning and Enhancing
4. Challenges
Inadequate budget allocation
Lack of experience
Poor understanding of
quality assurance
Unqualified CAE’s in Public
Sector (CIAs/Masters
Degree)
Key Challenges and Successes implementing
QAIP
Successes
More recognition of profession
More reliance on work of IAFs with
quality program
Improvement of work quality
Perceived as adding value
5.
Key Elements of Good Program
1 2 3
• Purpose of QAIP to
promote continuous
improvement
• Full external
assessment
• Self assessment with
external validation
• Peer review
• Ongoing internal
monitoring (audit to
audit basis)
• Periodic assessments
(functional basis)
Internal
Assessments
External
Assessments
Improvement
Program
6. In terms of IAS 610 – may use work of internal audit in obtaining audit
evidence but depends on
Level of competency
IA organizational status & policy and procedures support objectives internal audit
IA applies systematic & disciplined approach including quality control
Use IA in 2 ways.
Using work of Internal Audit Function in obtaining audit evidence
Using Internal Auditors to provide direct assistance
External Audit reliance on Internal Audit Work
7. My understanding: Involves adherence to an ethical and moral code
- doing the right thing at all times according to my set of values no matter the circumstances
working with honesty and responsibility
ethical standards of an organization
no illegal activities
abide by law
Integrity is platform that establishes trust and provides basis for reliance on
judgement
Integrity
Example integrity challenged: CEO’s travel expenses
8.
Key SARS Risks
Strategic Risks
• Revenue collection pressure
• Illicit economy threats
• Tarnished image
• Loss of leadership
Operational Risks
• Ineffective operating model
• High administrative burden
• Employee fraud and corruption
• Non compliance with legislation
