The document discusses disaster planning and business continuity lessons learned from WWL-TV's experience during Hurricane Katrina in New Orleans. It outlines the complex relationships and interactions that must be managed during a crisis. It details the challenges of transportation, power, fuel, communications, security, and public safety during such events. It emphasizes the importance of pre-event planning, including establishing a hard transmitter site, fuel storage, secure transportation, and pre-deploying robust communications and security resources. With proper planning and by effectively managing risk, WWL-TV was able to continue broadcasting throughout the storm and gain new opportunities.

1. Light in The Storm- Case Study Disaster Planning/Durability & Business Continuity at WWL-TV New Orleans (CBS)

2. “ Great perils have this beauty, that they bring to light the fraternity of strangers” -Victor Hugo

3. Relationships In A Complex Networked World Relationships Relationships

4. Katrina $100 Billion Damages 1300 Deaths

15. Pre-event Planning at WWL-TV

16. Hard Transmitter Site

17. 15 Foot Stilt Support Structure

18. WWL-TV Control Room

19. 10,000 gallon diesel fuel tank

20. Secure Transportation

23. Transportation Challenges

26. Power

28. Fuel

30. Refueling Operation

34. Robust Communications

35. A Variety of Technology

37. Communications Take Away You Must Be Able To Communicate To Your People with alternate choices of pre-deployed technology and messages.

38. Public Law Enforcement/Security Challenge

39. Public Safety What will the response be?

42. Military Presence

44. Security Plan/Deployment

45. Mature/Self Supported/Licensed

46. Professional Security

49. You Will Get What you pay for and are willing to support

57. Dedicated to the staff of WWL-TV Belo Engineers Technicians Reporters Contractors

58. “ Our safety lies not in blindness, but in facing our dangers” -Schiller

59. The One WWL-TV New Orleans