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Harness Your SAP Data
with User-Driven Dashboards
                                       User-Driven Innovation Is Impossible with Big BI Systems

Trapped Data Leads
to Buyer’s Remorse
It isn’t unusual for SAP ERP owners        Information describing the
to feel pangs of buyer’s remorse           state of the enterprise is
                                           distributed through many
when they attempt to extract data          separate applications with           ERP    SCM        CRM         HR        PLM
                                           overlapping data
from their applications. The first
problem is getting the data out of
many applications, like SAP R/3            The extraction, transformation,
or ERP, SAP CRM, SAP SCM, into             and loading process collects this
                                                                                                 Data
                                           data periodically and puts it in a
one unified, non-duplicated form.          consolidated data warehouse                         Warehouse
The second is combining that data
with other sources to enrich it, add
context, and make it useful for                                                   Complicated technologies for OLAP,
                                                                                  reporting, and creating dashboards are
analyzing business performance.                                                   used to analyze and distribute that data
                                                                                  to people in the community. IT controls
SAP customers have often been                                                     the entire process and must make all
frustrated by the time and expense                                                adjustments

involved to get answers to urgent      Big BI serves a useful purpose in most companies, consolidating data to
questions.                             create a single version of the truth
                                       But with Big BI, creating reports, dashboards, and other visualizations of
                                       data is too di cult for users without help from IT




                                       The Problems with Big BI
Big BI Prevents                        Business intelligence was developed to solve the
                                       corresponding problem of creating one version of the
User-Driven                            truth from many overlapping sources. When it comes
Innovation                             time to mine the data for insights and deliver discoveries
                                       to users, Big BI often breaks down completely.
When data is stored inside Big
                                       Problems include:
BI, it is trapped. Only those with
advanced knowledge of how to                Î Unacceptable delays
create SQL queries can get the              Î Inability to incorporate new data sources
information out.                            Î Cost of development
Users cannot control the means of           Î Lack of direct business-user control
analysis. User-driven innovation is
impossible.
                                                              Sponsored by
                                                              QlikView                                  CITO Research
User Control of Dashboards
Unlocks the Value of Your SAP Data
The Sticky Knowledge Challenge                                                      Power to the People:
When you do something yourself because you do not want to explain                   The Right Data, Right Now
it to someone else, you are facing the sticky knowledge problem. But
                                                                                    The point of user-driven innovation,
what happens when you can’t do something for yourself, like creating a
                                                                                    with respect to dashboards or any
dashboard based on complicated technology? You must explain what you
                                                                                    other realm, is that projects make
want, which isn’t so easy. The more people can do for themselves, the
                                                                                    progress. When the power to control
less sticky knowledge must be transferred and the more work gets done.
                                                                                    and evolve a dashboard rests with the
                                                                                    user, the speed of analytical activity in
                                                                                    a company increases. People are not
                                                                                    waiting for help to get the answers
                                                                                    they need. They are getting those
                                                                                    answers themselves and taking
                                                                                    action. The business value comes from
                                              Expert Product                        faster, better-informed decisions and
                                              Development
                                              In most product development           a culture of analysis and innovation.
                                              and innovation processes, the
                   User           IT          business expert must explain
                                              what he or she wants to the
                                              technologists who do the
                                              construction. The problem is
                                              that the transfer of knowledge   QlikView: Helping You
                                              is incomplete
                                                                               Unlock the Power of Big BI
                                                                               QlikView is a new kind of business
                                                                               intelligence application built around
                                                                               associative in-memory architecture.
                                                                               Because QlikView allows users to control
                                                                               how data is analyzed, the benefits of
                                                                               user-driven innovation can be applied to
                                                                               Big BI. QlikView aims to increase your
User-Driven Innovation                                                         chances of making genuine discoveries
In the user-driven innovation                                                  and eliminates much of the grind of Big
paradigm, the user is given the
ability to construct the                                                       BI:
solution. The sticky                   User
knowledge does not have to                                                       Î No SQL queries, no middleman
be transferred but is fully
available to the person                                                          Î Matching and non-matching data
constructing the solution
As a result the product                                                            are displayed
development or innovation is
based on a more complete                                                         Î No waiting: the answers are right
body of knowledge
The sticky knowledge problem                                                       in front of you
explains why so much BI is
done badly



CITO Research is a source of news, analysis, research, and                                 Sponsored by QlikView
knowledge for CIOs, CTOs, and other IT and business professionals.
CITO Research engages in a dialogue with its audience to capture
technology trends that are harvested, analyzed and communicated
in a sophisticated way to help practitioners solve difficult business                            CITO Research
problems.                                                                       CITOResearch.com • 646.827.2196

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Harness Your SAP Data

  • 1. Harness Your SAP Data with User-Driven Dashboards User-Driven Innovation Is Impossible with Big BI Systems Trapped Data Leads to Buyer’s Remorse It isn’t unusual for SAP ERP owners Information describing the to feel pangs of buyer’s remorse state of the enterprise is distributed through many when they attempt to extract data separate applications with ERP SCM CRM HR PLM overlapping data from their applications. The first problem is getting the data out of many applications, like SAP R/3 The extraction, transformation, or ERP, SAP CRM, SAP SCM, into and loading process collects this Data data periodically and puts it in a one unified, non-duplicated form. consolidated data warehouse Warehouse The second is combining that data with other sources to enrich it, add context, and make it useful for Complicated technologies for OLAP, reporting, and creating dashboards are analyzing business performance. used to analyze and distribute that data to people in the community. IT controls SAP customers have often been the entire process and must make all frustrated by the time and expense adjustments involved to get answers to urgent Big BI serves a useful purpose in most companies, consolidating data to questions. create a single version of the truth But with Big BI, creating reports, dashboards, and other visualizations of data is too di cult for users without help from IT The Problems with Big BI Big BI Prevents Business intelligence was developed to solve the corresponding problem of creating one version of the User-Driven truth from many overlapping sources. When it comes Innovation time to mine the data for insights and deliver discoveries to users, Big BI often breaks down completely. When data is stored inside Big Problems include: BI, it is trapped. Only those with advanced knowledge of how to Î Unacceptable delays create SQL queries can get the Î Inability to incorporate new data sources information out. Î Cost of development Users cannot control the means of Î Lack of direct business-user control analysis. User-driven innovation is impossible. Sponsored by QlikView CITO Research
  • 2. User Control of Dashboards Unlocks the Value of Your SAP Data The Sticky Knowledge Challenge Power to the People: When you do something yourself because you do not want to explain The Right Data, Right Now it to someone else, you are facing the sticky knowledge problem. But The point of user-driven innovation, what happens when you can’t do something for yourself, like creating a with respect to dashboards or any dashboard based on complicated technology? You must explain what you other realm, is that projects make want, which isn’t so easy. The more people can do for themselves, the progress. When the power to control less sticky knowledge must be transferred and the more work gets done. and evolve a dashboard rests with the user, the speed of analytical activity in a company increases. People are not waiting for help to get the answers they need. They are getting those answers themselves and taking action. The business value comes from Expert Product faster, better-informed decisions and Development In most product development a culture of analysis and innovation. and innovation processes, the User IT business expert must explain what he or she wants to the technologists who do the construction. The problem is that the transfer of knowledge QlikView: Helping You is incomplete Unlock the Power of Big BI QlikView is a new kind of business intelligence application built around associative in-memory architecture. Because QlikView allows users to control how data is analyzed, the benefits of user-driven innovation can be applied to Big BI. QlikView aims to increase your User-Driven Innovation chances of making genuine discoveries In the user-driven innovation and eliminates much of the grind of Big paradigm, the user is given the ability to construct the BI: solution. The sticky User knowledge does not have to Î No SQL queries, no middleman be transferred but is fully available to the person Î Matching and non-matching data constructing the solution As a result the product are displayed development or innovation is based on a more complete Î No waiting: the answers are right body of knowledge The sticky knowledge problem in front of you explains why so much BI is done badly CITO Research is a source of news, analysis, research, and Sponsored by QlikView knowledge for CIOs, CTOs, and other IT and business professionals. CITO Research engages in a dialogue with its audience to capture technology trends that are harvested, analyzed and communicated in a sophisticated way to help practitioners solve difficult business CITO Research problems. CITOResearch.com • 646.827.2196