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Improving Healthcare Delivery
1. QlikView: Number One in BI Customer Loyalty
is #1 in:
Customer loyalty
Intention to buy more licenses
Query performance
*BARC: BI Survey 9, September 2010
For more information call Dave DeBonis at 973-871-4011 or email ddebonis@jhcohn.com
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2. QlikView: Number One in Ease of Use
is #1 in:
Ease of use
Scorekeeping to KPIs
Dashboard Satisfaction
and Usage
*Gartner: BI Platforms User Survey, 2010
For more information call Dave DeBonis at 973-871-4011 or email ddebonis@jhcohn.com
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3. What would it mean to your bottom line if you…
Could quickly integrate disparate data sources?
Make changes to your critical reports in minutes, hours and days vs. weeks and months?
Could quickly and affordably offer visibility and analytical capability directly to business
users, empowering informed decision making and action based on insight?
QlikView
The Power of Simplicity
Next Generation Business Intelligence
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4. QlikView: Powerful, Intuitive, Easy-to-Use
QlikView creates value in organizations through data driven
decisions:
Access & consolidates disparate data
Search data associatively
Summarize, visualize and analyze the data
Associative
Consolidate Visualize
Search
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5. Associative Search Puts Users in Control
Traditional Associative
Region Region
State
Sales
State Person
Product
Sales
Person
Product
IT Driven User Driven
• Linear, pre-defined thinking • Follows the user
• Insights missed in hidden data • All data, always visible
• Months to change • Insight driven
• Data-centric • Minutes to change
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6. QlikView for Healthcare
Improving the quality, safety and cost of healthcare delivery
Finance Clinical Operations
• Planning, Budgeting & Forecasting • Patient Administration & Medical Record
• Actuals / Budget Analysis by Department • Clinical Care Process ‘Flow Model’
• Revenue / Cost per Patient / Room • Six Sigma Analysis – Flow & Medical Errors
• Physician Profiling • Regulatory Compliance - Quality / Safety
• Compliance Reporting – IFRS / GAAP (JCAHO, NCQA, Hedis, HIPAA, DRG, etc.)
Revenue Cycle Care Delivery
• A/R / Payment Collections • Condition, Diagnosis & Treatment Analysis
• Contract Management & Billing • Evidence Based Medicine / Survivability
• Claims Administration / Denial Management • Prevention / Care / Aftercare Planning
• Audit and Fraud Detection • Treatment & Prescription Order Tracking
• DRG / Pay-for-Performance Reporting • Clinical Outcome Analysis
Supply Chain Resource Planning
• Demand Planning • Equipment / Testing Scheduling
• Procurement & Material Management Dashboard • Bed / Room / ER / OR / ICU Utilization
• Inventory & Care Unit Availability • Clinician Shift Scheduling & Planning
Analysis
• Logistics & Fulfillment Analysis • Staff Planning – Retirement / Shortages
• Supplier Quality & Performance Reporting • Needs Analysis, Trending, Benchmarking
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7. A Traditional Reporting Solution looks like this...
1. Data sources pre-determined by IT
2. Data goes through ETL (Extract, Transform, Load) process
3. Data loaded into data warehouse and modeled into cubes
4. Data loaded into Business Intelligence / Reporting Solution Application
5. Every time data changes, it goes back and forth through this process
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8. Now let’s look at QlikView’s Patented Approach…
1. Easily consolidates multiple data sources
2. Loads all data into memory
3. Enables real-time associative search and analysis
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9. QlikView Bypasses
the Traditional BI Stack Challenges
Traditional BI Stack
User Interface, Dashboards, • User Interface
Scorecards, and Reports
• Lots of tools • One tool
• Chart and Report
• Multiple vendors • One vendor Engine
OLAP, Query, and
Reporting Tools
• IT driven • End-user driven • Analysis Engine
Data Marts • Months to change • Minutes to change • Data Compression
• High cost • Low cost • Integration
Data Warehouse
Integration Layer (ETL)
Unstructured Data Unstructured
ERP CRM ERP CRM
Data Warehouse Data
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10. QlikView Delivers
A Consumer Approach for Business Software
People Love Consumer App People Love Using QlikView
Experiences
• Instant results
• Easy to use
• Intuitive interface
• Simplifies complex analysis
• Self service with minimal training
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11. The QlikView Customer Experience
Findings from IDC/QlikTech Joint Survey
BI Initiative Success and Satisfaction
• 96% of customers are satisfied with QlikView
ROI (Return On Investment)
• 186% Return On Investment
• 6.5 month payback period
Time to Value
44% deployed QlikView in 1 Month
77% deployed QlikView in 3 Months
50% reduction in information access and analysis time
-100 0 100
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12. Aberdeen: QlikView Dashboards
Outperform Best-in-Class
QlikView rates above Best-in-Class in dashboard accuracy
Yearly Dashboard Cost Per User % Driven by Line of Business User
$22.41 62%
$28.53 48%
$35.58 41%
*Aberdeen: QlikView Customers Outperform the Best-in-Class with Dashboards, August 2010
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13. Migration Complexity score
Source: Gartner, BI Platform
Magic Quadrant Customer
Survey conducted November
2009
In the BI Platform Magic Quadrant
customer survey conducted
among 897 participants,
respondents were asked to rate
their migration experience on a
scale of 1 to 4; with 1 being simple
and 4 complex. The weighted
average score was calculated
based on the sum of multiplying
the score by the percentage of
respondents that selected each
score for each vendor.
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