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Department of Consumer & Regulatory Affairs
      NICHOLAS A. MAJETT, DIRECTOR
Washington, DC Economic Partnership Doing Business 2.0

       Navigating the Regulatory Process

                 December 12, 2012
                    Venable LLP
                 575 7th street, NW
DCRA is committed to
  providing you and your
business with the services it
  needs to help keep the
   District of Columbia’s
economic engine churning.

   On June 6, 2012, DCRA
    celebrated the first
                                 Working Smarter,
  anniversary of the Small
 Business Resource Center
                                Working Faster, for DC
   which brings together
government agencies, non-
                                    Businesses.
   profits and the private
sector to offer one-on-one
  business counseling and
   workshops specifically
  designed to assist small
      businesses and
    entrepreneurs with
  navigating the District’s
 regulatory environment.
   Vincent C. Gray,
   Mayor
   Nicholas A. Majett,
   Director                            2
DCRA Offices
 1100 Fourth St., S.W
Washington, D.C. 20024




          3
MISSION

  The mission of the Department of Consumer and Regulatory
     Affairs (DCRA) is to protect the health, safety, economic
interests, and quality of life of residents, businesses, and visitors
    in the District of Columbia by issuing licenses and permits,
 conducting inspections, enforcing building, housing, and safety
   codes, regulating land use and development, and providing
            consumer education and advocacy services.




                                  4
BUSINESS LICENSING
    OVERVIEW



        5
BUSINESS LICENSING DIVISON
                                                         MISSION




 The Business Licensing Division (BLD) is responsible for the
process, issuance and renewal of business licenses for citizens
   and entities seeking to conduct business in the District of
                          Columbia.




                               6
BPLA is the licensing and business compliance body of the
Department of Consumer and Regulatory Affairs (DCRA). There
are six (6) divisions and/or programs within the administration:

   Business Licensing Division (BLD)
   Corporations Division (CORPD)
   Occupational and Professional Licensing Division (OPLD)
   Regulatory Investigations Section (RID)
   Special Events and Vending (SE&V)
   Weights and Measures Division (WMD)

   In addition BPLA began offering services to our customers
    via our Small Business Resource Center (SBRC)


                               7
BUSINESS LICENSING OVERVIEW
                                     NUMBER OF LICENSE CATEGORIES

 Issue licenses in 165 categories
 Top 5 licensing categories

   One Family Rental
   Home Improvement Contractors
   Home Improvement Salesman
   Restaurants
   General Business




                               8
BUSINESS LICENSING OVERVIEW
                                                      BASIC LICENSING REQUIREMENTS

 Before an application for a business license can be received,
  there are some basic requirements:

Step 1: Corporate Registration (if operating as a Corporate entity i.e. corps., LLCs or
        Partnerships)

Step 2: Registration with the DC Office of Tax and Revenue (FR 500 Notice of Business Tax
        Registration or the FR 164 for Non-profit Organizations)

Step 3: Certificate of Occupancy (if operating out of an office location in the District) or
        Home Occupation Permit (if conducting business out of the home)

Step 4: Clean hands certification

Step 5: BBL application




                                                9
BUSINESS LICENSING OVERVIEW
                                   ADDITIONAL REQUIREMENTS FOR SPECIFIC
                                                   LICENSING CATEGORIES


 Certain licensing categories require additional information to
  include:

      Bond
      Insurance
      Criminal History Check
      Other District Agency Signatory Approval (i.e. Department of Health)




                                      10
BUSINESS LICENSING OVERVIEW
                                NUMBER OF LICENSE CATEGORIES

 New Business Licenses:
  - Approximately 10,870 processed

 Renewals (including online renewals):
  - Approximately 16,882 processed

 Total Active Licenses:
  - Approximately 53,515




                           11
BUSINESS LICENSING DIVISION
                                                           STATISTICS
 Number of Active Business Licenses:
     - Approximately 53,515 registered

 Number of Phone Calls:
     - Approximately 200 per day

 Walk-In Customers:
      - Approximately 150 per day

 Online Renewals/Revenue
       -Approximately 2,839 transactions (FY2012)
       -Approximately $ 1,129,747

 Total Revenue:
        - Approximately $7 million in FY 2010
        - Approximately $8 million in FY 2011
        - Approximately $12 million in FY 2012

                                     12
CORPORATIONS
  OVERVIEW



     13
CORPORATIONS DIVISION
                                                   OVERVIEW

The Corporations Division is responsible for the examination,
custody and maintenance of the legal documents filed by
corporations, partnerships, limited liability companies,
cooperative associations, business trusts and trade names.

The Superintendent of Corporations also serves as the Mayor’s
Agent for service of Process for businesses that are defunct, or
fail to maintain an agent in the District or are operating in the
District without proper registration.




                                14
CORPORATIONS DIVISION
                                     PRIMARY PROGRAM OPERATIONS
 The Corporations Division registers and provides file
  maintenance services for the following:
    CORPORATIONS:
     - Business & Professional Corporations
     - Non- Profit Corporations

    PARTNERSHIPS:
      - General Partnerships
      - Limited Partnerships
      - Limited Liability Partnerships
      LIMITED LIABILITY COMPANIES
      BUSINESS TRUSTS
      COOPERATIVE ASSOCIATIONS
      TRADE NAMES


                                         15
CORPORATIONS DIVISION
                                             STATISTICS YTD (9/25/12)
 Number of Entities of Record:
     - Approximately 323,734 registered
 Number of Phone Calls:
     - Approximately 150 per day
 Walk-In Customers:
      - Approximately 90 per day
 Online Filings Transactions/Revenue- Since 6/13/2011
       -Approximately 35,849 transactions
       -Approximately $ 6,616,429 million

 Total Corporate Transactions:
       - Approximately 85,000 in FY 2012
 Total Revenue:
        - Approximately $13.2 million



                                        16
CORPORATIONS DIVISION
                                                 STATISTICS BY YEAR
 New Businesses:
      - Approximately 11,000 registered annually

 Certified Documentation/Status Certificates:
        - Approximately 17,500 issued annually

 Miscellaneous/Amendments (other corporate filings):
       - Approximately 11,000 processed annually

 Reports:
      - Approximately 56,000 processed annually

 Total Transactions:
        - Approximately 85,000 processed annually

 Active Corporate Entities:
       - Approximately 75,000

                                    17
SMALL BUSINESS RESOURCE
    CENTER OVERVIEW




           18
SMALL BUSINESS RESOURCE CENTER
                                               OVERVIEW




The Small Business Resource Center (SBRC) provides workshops
    and one-on-one technical assistance to customers seeking
       assistance with navigating the District’s regulatory
                         environment.




                             19
SMALL BUSINESS RESOURCE CENTER
                                                      SERVICES
 Types of Services Offered to Customers in the SBRC:
   – Business licensing application process
   – Business formation (sole proprietors, LLC’s, partnerships, C & S
     Corps, cooperative associations, business trusts, and trade names)
   – Pre -Ventures
   – Start ups
   – Building permits
   – Certificates of Occupancy
   – Development Ambassador Program
   – Plan reviews
   – Third party reviews
   – Business planning preparations
   – Lending preparation
   – How to start a business


                                    20
SMALL BUSINESS RESOURCE CENTER
                                      PROVIDING ONE-ON-ONE SESSIONS
 District Government
   –   Business Licensing Division (BLD)
   –   Corporations Division (CORP)
   –   Office of Tax and Revenue (OTR)
   –   Permit Operations Division


 SBRC Facilitators
   –   DC Chamber of Commerce Foundation (DCCCF)
   –   DC Bar Pro Bono Program
   –   DC Women’s Business Center (DCWBC)
   –   Internal Revenue Service (IRS)
   –   Latino Economic Development Corporation LEDC)
   –   Washington Area Community Investment Fund (WACIF)
   –   Washington, DC Economic Partnership (WDCEP)



                                           21
SMALL BUSINESS RESOURCE CENTER
                HOW TO MAKE AN APPOINTMENT




                  •




 https://bizdc.ecenterdirect.com

 Services are available by appointment




                      22
SMALL BUSINESS RESOURCE CENTER
                               WEBPAGE




https://bizdc.ecenterdirect.com

               23
SMALL BUSINESS RESOURCE CENTER
                                   STATISTICS & WHAT’S NEW




 Number of business development information sessions:
     - Approximately 135 in FY 2011
     - Approximately 425 in FY 2012

 Number of individual customers:
     - Approximately 90 in FY 2011
     - Approximately 250 in FY 2012



                              24
UPDATES
       &
NEW INITIATIVES




       25
BPLA
                                                              UPDATES
 Corporations Division News:
   – Implemented new corporate law 1/1/2012
   – Launched expanded online services site 1/1/2012


 Business License Division News:
   – Online submission (OSUB) Phase 2.0 for new business license
     applications roll-out by 10/31/2012

 Small Business Resource Center News:
   – New partnerships in FY 2013:
       • Federal Deposit Insurance Corporation (FDIC)
       • DCRA’s Vending Division



                                   26
BPLA
                                             UPDATES CON’T

 Small Business Resource Center News:
  – Workshops Scheduled in FY 2013:
      Federation of DC Public Librarians Corporate Overview
      CM Barry’s Ward 8 Arts & Cultural Committee Corporate
       Overview
      Anacostia Economic Development Corporation (AEDC) Fast
       Tack Panel Discussion
      Federal Deposit Insurance Corporation (FDIC)
      DCRA’s Weights & Measures Octane Gas Overview
      DCRA’s Weights & Measures Farmer Markets Overview
      DC Bar Pro Bono Clinic



                             27
DCRA is moving in the right direction. As we continue
to expand online services, in concert with new
process improvements, we are making it easier for
businesses to conduct business in the District, to
achieve Mayor Gray’s vision of a healthy
environment where small businesses flourish,
“One City.”




                        28
QUESTIONS


    29

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Navigating the Regulatory Process

  • 1. Department of Consumer & Regulatory Affairs NICHOLAS A. MAJETT, DIRECTOR Washington, DC Economic Partnership Doing Business 2.0 Navigating the Regulatory Process December 12, 2012 Venable LLP 575 7th street, NW
  • 2. DCRA is committed to providing you and your business with the services it needs to help keep the District of Columbia’s economic engine churning. On June 6, 2012, DCRA celebrated the first Working Smarter, anniversary of the Small Business Resource Center Working Faster, for DC which brings together government agencies, non- Businesses. profits and the private sector to offer one-on-one business counseling and workshops specifically designed to assist small businesses and entrepreneurs with navigating the District’s regulatory environment. Vincent C. Gray, Mayor Nicholas A. Majett, Director 2
  • 3. DCRA Offices 1100 Fourth St., S.W Washington, D.C. 20024 3
  • 4. MISSION The mission of the Department of Consumer and Regulatory Affairs (DCRA) is to protect the health, safety, economic interests, and quality of life of residents, businesses, and visitors in the District of Columbia by issuing licenses and permits, conducting inspections, enforcing building, housing, and safety codes, regulating land use and development, and providing consumer education and advocacy services. 4
  • 5. BUSINESS LICENSING OVERVIEW 5
  • 6. BUSINESS LICENSING DIVISON MISSION The Business Licensing Division (BLD) is responsible for the process, issuance and renewal of business licenses for citizens and entities seeking to conduct business in the District of Columbia. 6
  • 7. BPLA is the licensing and business compliance body of the Department of Consumer and Regulatory Affairs (DCRA). There are six (6) divisions and/or programs within the administration: Business Licensing Division (BLD) Corporations Division (CORPD) Occupational and Professional Licensing Division (OPLD) Regulatory Investigations Section (RID) Special Events and Vending (SE&V) Weights and Measures Division (WMD) In addition BPLA began offering services to our customers via our Small Business Resource Center (SBRC) 7
  • 8. BUSINESS LICENSING OVERVIEW NUMBER OF LICENSE CATEGORIES  Issue licenses in 165 categories  Top 5 licensing categories  One Family Rental  Home Improvement Contractors  Home Improvement Salesman  Restaurants  General Business 8
  • 9. BUSINESS LICENSING OVERVIEW BASIC LICENSING REQUIREMENTS  Before an application for a business license can be received, there are some basic requirements: Step 1: Corporate Registration (if operating as a Corporate entity i.e. corps., LLCs or Partnerships) Step 2: Registration with the DC Office of Tax and Revenue (FR 500 Notice of Business Tax Registration or the FR 164 for Non-profit Organizations) Step 3: Certificate of Occupancy (if operating out of an office location in the District) or Home Occupation Permit (if conducting business out of the home) Step 4: Clean hands certification Step 5: BBL application 9
  • 10. BUSINESS LICENSING OVERVIEW ADDITIONAL REQUIREMENTS FOR SPECIFIC LICENSING CATEGORIES  Certain licensing categories require additional information to include:  Bond  Insurance  Criminal History Check  Other District Agency Signatory Approval (i.e. Department of Health) 10
  • 11. BUSINESS LICENSING OVERVIEW NUMBER OF LICENSE CATEGORIES  New Business Licenses: - Approximately 10,870 processed  Renewals (including online renewals): - Approximately 16,882 processed  Total Active Licenses: - Approximately 53,515 11
  • 12. BUSINESS LICENSING DIVISION STATISTICS  Number of Active Business Licenses: - Approximately 53,515 registered  Number of Phone Calls: - Approximately 200 per day  Walk-In Customers: - Approximately 150 per day  Online Renewals/Revenue -Approximately 2,839 transactions (FY2012) -Approximately $ 1,129,747  Total Revenue: - Approximately $7 million in FY 2010 - Approximately $8 million in FY 2011 - Approximately $12 million in FY 2012 12
  • 14. CORPORATIONS DIVISION OVERVIEW The Corporations Division is responsible for the examination, custody and maintenance of the legal documents filed by corporations, partnerships, limited liability companies, cooperative associations, business trusts and trade names. The Superintendent of Corporations also serves as the Mayor’s Agent for service of Process for businesses that are defunct, or fail to maintain an agent in the District or are operating in the District without proper registration. 14
  • 15. CORPORATIONS DIVISION PRIMARY PROGRAM OPERATIONS  The Corporations Division registers and provides file maintenance services for the following:  CORPORATIONS: - Business & Professional Corporations - Non- Profit Corporations  PARTNERSHIPS: - General Partnerships - Limited Partnerships - Limited Liability Partnerships  LIMITED LIABILITY COMPANIES  BUSINESS TRUSTS  COOPERATIVE ASSOCIATIONS  TRADE NAMES 15
  • 16. CORPORATIONS DIVISION STATISTICS YTD (9/25/12)  Number of Entities of Record: - Approximately 323,734 registered  Number of Phone Calls: - Approximately 150 per day  Walk-In Customers: - Approximately 90 per day  Online Filings Transactions/Revenue- Since 6/13/2011 -Approximately 35,849 transactions -Approximately $ 6,616,429 million  Total Corporate Transactions: - Approximately 85,000 in FY 2012  Total Revenue: - Approximately $13.2 million 16
  • 17. CORPORATIONS DIVISION STATISTICS BY YEAR  New Businesses: - Approximately 11,000 registered annually  Certified Documentation/Status Certificates: - Approximately 17,500 issued annually  Miscellaneous/Amendments (other corporate filings): - Approximately 11,000 processed annually  Reports: - Approximately 56,000 processed annually  Total Transactions: - Approximately 85,000 processed annually  Active Corporate Entities: - Approximately 75,000 17
  • 18. SMALL BUSINESS RESOURCE CENTER OVERVIEW 18
  • 19. SMALL BUSINESS RESOURCE CENTER OVERVIEW The Small Business Resource Center (SBRC) provides workshops and one-on-one technical assistance to customers seeking assistance with navigating the District’s regulatory environment. 19
  • 20. SMALL BUSINESS RESOURCE CENTER SERVICES  Types of Services Offered to Customers in the SBRC: – Business licensing application process – Business formation (sole proprietors, LLC’s, partnerships, C & S Corps, cooperative associations, business trusts, and trade names) – Pre -Ventures – Start ups – Building permits – Certificates of Occupancy – Development Ambassador Program – Plan reviews – Third party reviews – Business planning preparations – Lending preparation – How to start a business 20
  • 21. SMALL BUSINESS RESOURCE CENTER PROVIDING ONE-ON-ONE SESSIONS  District Government – Business Licensing Division (BLD) – Corporations Division (CORP) – Office of Tax and Revenue (OTR) – Permit Operations Division  SBRC Facilitators – DC Chamber of Commerce Foundation (DCCCF) – DC Bar Pro Bono Program – DC Women’s Business Center (DCWBC) – Internal Revenue Service (IRS) – Latino Economic Development Corporation LEDC) – Washington Area Community Investment Fund (WACIF) – Washington, DC Economic Partnership (WDCEP) 21
  • 22. SMALL BUSINESS RESOURCE CENTER HOW TO MAKE AN APPOINTMENT •  https://bizdc.ecenterdirect.com  Services are available by appointment 22
  • 23. SMALL BUSINESS RESOURCE CENTER WEBPAGE https://bizdc.ecenterdirect.com 23
  • 24. SMALL BUSINESS RESOURCE CENTER STATISTICS & WHAT’S NEW  Number of business development information sessions: - Approximately 135 in FY 2011 - Approximately 425 in FY 2012  Number of individual customers: - Approximately 90 in FY 2011 - Approximately 250 in FY 2012 24
  • 25. UPDATES & NEW INITIATIVES 25
  • 26. BPLA UPDATES  Corporations Division News: – Implemented new corporate law 1/1/2012 – Launched expanded online services site 1/1/2012  Business License Division News: – Online submission (OSUB) Phase 2.0 for new business license applications roll-out by 10/31/2012  Small Business Resource Center News: – New partnerships in FY 2013: • Federal Deposit Insurance Corporation (FDIC) • DCRA’s Vending Division 26
  • 27. BPLA UPDATES CON’T  Small Business Resource Center News: – Workshops Scheduled in FY 2013:  Federation of DC Public Librarians Corporate Overview  CM Barry’s Ward 8 Arts & Cultural Committee Corporate Overview  Anacostia Economic Development Corporation (AEDC) Fast Tack Panel Discussion  Federal Deposit Insurance Corporation (FDIC)  DCRA’s Weights & Measures Octane Gas Overview  DCRA’s Weights & Measures Farmer Markets Overview  DC Bar Pro Bono Clinic 27
  • 28. DCRA is moving in the right direction. As we continue to expand online services, in concert with new process improvements, we are making it easier for businesses to conduct business in the District, to achieve Mayor Gray’s vision of a healthy environment where small businesses flourish, “One City.” 28
  • 29. QUESTIONS 29