15. BSL phase1……. what we learnt Who should do the Signing New signs needed Background to be changed Supporting text altered People wanted more information
David Barrett Senior accessibility and inclusion manager 35 plus years with BT The last 15 years dealing with accessibility
Showing people the whole video of how a screen reader uses the web and the barriers that they can face was enough – the sharing of a users story was very powerfull
Obtained budget to do a preliminary audit on bt.com Commissioned AbilityNet to test both the code and also the user experience Invited website owners to define the order journeys and observe the audit taking place Provided feedback to the owners
Senior managers and site owners involved , delivers better understanding of accessibility Accessibility part of procurement process Created a BT specification with AbilityNet for web builders to follow (ties back to W3C guidelines) Training with external agencies and AbilityNet
Research showed the deaf community wanted to learn more about Broadband Reviewed our broadband content and put it into a “stand-alone” version that could be signed Hosted a questionnaire to see what BSL users thought and what else they would like to see