Watch the webinar on youtube: https://youtu.be/rNaU_P2mHXE
The transition to value-based care models has increased pressure to deliver high quality and cost effective care. The medical home concept has gained traction in the primary care setting, and now, the perioperative surgical home has the potential to improve patient satisfaction, outcomes, and cost-effectiveness in the acute setting.
Dr. Zeev Kain, Chancellor’s Professor of Anesthesiology and former Associate Dean of Clinical Operations at University of California at Irvine Health, will share challenges and lessons learned implementing their Joint Replacement Surgical Home to provide more coordinated, standardized care.
What you’ll learn:
– An overview of the Perioperative Surgical Home model, and how it can improve outcomes while reducing cost
– Lessons learned from UC Irvine’s implementation of a Joint Replacement Surgical Home
– Considerations for implementing a Perioperative Surgical Home in your organization
About the Speaker:
Zeev N. Kain is a Chancellor’s Professor of Anesthesiology & Pediatrics & Psychiatry and the Chair of the Department of Anesthesiology & Perioperative Care at UC Irvine Health. Dr. Kain completed residency training in Pediatrics and Anesthesiology, a fellowship in Pediatric Anesthesia and was received an MBA from Columbia University. After 19 years at Yale University he joined UC Irvine Health in 2008. Dr. Kain has had continuous NIH funding since 1996 and had published over 200 publications in the peer-reviewed literature. His main research focus was stress in children undergoing surgery and invasive procedures.
Dr. Kain established the annual summit on the Perioperative Surgical Home and is a member of the steering committee of a 43 hospital collaborative on this topic. His training in Lean Six Sigma and his MBA and his management background have enabled him to embark on the quest to make the Perioperative Surgical Home ubiquitous at UC Irvine Health and to help bring this care model to institutions nationally.
Using the Perioperative Surgical Home as a Model to Implement CJR
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The Perioperative
Surgical Home
Chancellor’s Professor ofAnesthesiology & Pediatrics & Psychiatry
Department ofAnesthesiology & PerioperativeCare
ExecutiveDirector, Center for Stress & Health
UC IrvineSchool ofMedicine
President, American CollegeofPerioperativeMedicine
DISCLOSURE: I serve as a health care consultant to a variety of entities including: hospitals, health
systems, clinicians, states and the US government. This presentation does not contain information or
services for which I could derive a financial benefit.
8 /2 6 /1 6
“The Americanhealthcaresystemis a dysfunctionalmess.” (Ezekiel
Emanuel, MD, Chair oftheDepartment ofBioethicsat the ClinicalCenter of the NationalInstitutesof
Health)
60
70
80
90
100
110
65
71 71
74 74
77
80
82 82
84 84
90
93
96
101
103 103 104
110
Preventable Deaths* per 100,000 Population
in 2002-2003 (19 Industrialized Nations,
Commonwealth Fund)
(* by conditions such as diabetes, epilepsy, stroke, influenza,
ulcers, pneumonia, infant mortality and appendicitis)
As muchas 30% of healthcarecosts (over $700billion per year)couldbeeliminated
without reducingquality
Moody's US not-for-profit healthcare outlook: 2016
Ø Moody's cautioned that uplift while likely to persist over next 12-18 mos:
Ø Hospitals are investing heavily in population health management,
Ø Spending large amounts of capital to build lower-acuity care settings,
Ø Buy physician practices
Ø Upgrade their health information technology systems.
Ø Goals of population health are to decrease utilization, particularly for higher-
cost services
Ø Healthcare providers also are becoming more reliant on government
insurers. Medicaid now represents 15% of revenue, up from 11.9% in 2009,
according to Moody's. Commercial health plans, in contrast, account for
30.5% of revenue, down from 35.8% in 2009.
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PHYSICIANS
PAT IENT
EXPERIENCE
HUMAN
RESOURCES ANEST HESIOL OGY
PERIOPERATIVE
SERVICES
HOSPIT AL
L EADERSHIP
NURSING CRIT ICAL CARE
CASE
MANAGEMENT
DECISION
SUPPORT /
F INANCE
IT / INFORMATICS PHARMACY
QUAL IT Y/ SAFETY BL OOD BANK ER
PHYSICAL
T HERAPY NUT RITION
BUSINESS
PL ANNING
25
PERIOP
NURSING
QUAL IT Y
Step II: Build a Guiding Team & Choose a Project
Ran
Schwarzkopf
Laur a
Br uzzone
Alice IssaiRanjan Gupta Zeev Kain
Choose the right Project:
Increasing Threat to Joint Replacement Profitability
Depart m ent of Anest hesiology & Perioperat ive Care, UC I rvine | May 1, 2015
200
300
400
500
600
700
800
2002 2003 2004 2005 2006 2007 2008 2009 2010 2011
Thousands
Knee Replac ements
Sour ce: HCUP Nat ionwide I npat ient Sam ple ( NI S) ; 1
Obr em skey, W. T. , et al. , “Value- based Pur chasing of Medical
Devices”
Orthopedic Procedures GrowingRapidly
88%
34%
Hip Replacem ent s
132%
27%
Cos t of Total
Hip Implant
Medic are
Reimburs ement
Procedure Costs Outpace
Medicare Reimbursement Rates
Volume(thosansds)
Year $215,600
$218,500
$226,500
$229,100
$234,900
$236,900
$241,000
$278,200
$333,400
$355,000
$455,600
$756,800
$770,100
$1,168,000
Major Small & LargeBowelProcedures (221)
Other Vascular Procedures(173)
COPD (140)
Other Pneumonia (139)
Rehabilitation(860)
PercutaneousCardioProceduresw/o AMI(175)
Cervical SpinalFusion(321)
Heart Failure (194)
Normal Newborn or Neonate(640)
Hip Joint Replacement(301)
Sepsis (720)
Knee Joint Replacement (302)
Dorsal & Lumbar Fusion Procedure(304)
Vaginal andCesareanDelivery (540& 560)
Prioritizing Care Variation in Joint Replacement
Depart m ent of Anest hesiology & Perioperat ive Care, UC I rvine | May 1, 2015
PotentialHospital-wideChargeSavingsbyReducingVariationinCommonDRGs1
2
Sour ce: Cr im son Cont inuum of Car e dat a and analysis;
Physician Execut ive Council int er views and analysis.
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• Lean Six Sigmastarts with thecustomers and Patients View ofservicevalue.
• Reducingprocess variationwith SixSigma,combinedwith
• Eliminatingwaste andimprovingspeed withLean Techniques canhelp
achievemajor goals of processimprovementin healthcare:
• Quality(outcomes),
• Efficiency(costs),and
• Patient Satisfaction.
Improve Projectand Program Effectiveness
RapidCycle Projects
• GB Project Completion90 – 120 Days
• Expand use of KaizenEvents
De fine
Me asure
Analyze
Improve
Control
120
Da
ys
34
35
Working as a TEAM
Depart m ent of Anest hesiology & Perioperat ive Care| August 26, 2016
Kick Off Meeting
uMeeting objective
uAgenda-Planned topics and speakers
§ Sponsor –commitment to the project
§ Champion and project manager-
Communicate the vision
uDocumenting action items
uDate of next meeting
uPost minutes within 24 hours
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Stakeholder
uCreate a stakeholder roster- usually not published
uStakeholder analysis using a authority-interest grid to determine the level of
involvement in the project
Low interest
high power
High interest
high power
Low interest
high power
Low interest
low power
Interest
Power
High
High
Low
Low
Keep Satisfied Manage Closely
Monitor Keep Informed
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Build a Business Plan
Table of Contents
Staffing
Workflow/Training
Communication/Edu
cation
Sustainability
Accountability
Risks/Challenges
Implementation
Timeline
Conclusion
References
Table of Contents
Executive Summary
Service/Program
Description
Goals/Benefits
Situation Analysis..
Current State vsFuture
StakeholderAnalysis
Pilot Assessment Results
ExternalAnalysis
Financial
Considerations.
Patient Volume
Cost Savings
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Plan: Joint Surgical Home Implementation Team…
Depart m ent of Anest hesiology & Perioperat ive Care, UC I rvine | May 1, 2015
Six WorkingGroups
Joint Surgical Home Steering
Committee
• Anes thes iologis ts, Orthopedic
Surgeons
• Nurs es , Pharmac ists, Phys ic al
Therapis t
• Cas e Manager,
Soc ial Work er
• IT Ex perts
• Proc es s Champions : Chairs of
Anes thes ia,Orthopedic s, and
COO
Preoperativ e
Admis s ions
Intraoperative
Immediate
Pos toperative
Pos toperativ e
Dis c harge
Quality
As s uranc e and
Performanc e
Improv ement
Res earc h
All team leaders receive LEAN
Six Sigma training
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Aligning Disparate Data Sources to Improve Patient Care
Information Technology is Critical for Success
How Metrics Are Collected Example Metrics
Clinical Proce ss Me asure s
• Cancellation within 2 4 hours
of planned procedure
• Lowest post-op hemoglobin
level
Safe ty Outcome Me asure s
• Calculation of frailty index
• Incidence of surgical
infection
Nurs ing Flow
Sheets
Patient
Feedbac k Forms
Monthly/Quarterly
Progress Metrics
Allow PSH leaders to
unders tand progres s,
identify potentialquality
improv ement opportunities
Daily Patient Progress
Metrics
Enables team totrack
patients as they progres s
through the PSH and
ens ure adherence to
protoc ols
Preoperativ e
Tes ting
Perioperative Surgical Home
Data Mart
Order Sets
Ac c es s a full list of
metric s from the UC
Irv ine HealthJ oint
Replac ement Home at
adv is ory .com
Depart m ent of Anest hesiology & Perioperat ive Care, UC I rvine | May 1, 2015
Post-Operative Care
Depar t m ent of Anest hesiology & Per ioper at ive Car e, UC I r vine | May 1, 2015
Total Joint PSH: A Cost Analysis