A presentation given by Joyce Murphy and consumers at the October 2012 CHA Conference, The Journey, in the 'Innovations in Supporting Chronically Unwell Children, Young People and Their Families' stream.
2. The experiences of young people in hospital
http://www.youtube.com/watch?v=qCN303QIDrs&feature=youtube_gdata_play
3. When caring for young people…
Be approachable
Have empathy, be a good listener
Use age-appropriate speak
Be respectful of boundaries
Be patient
Build rapport so you can build trust
Understand how being in hospital affects the young
person’s life – loss of independence, social circle,
schooling, etc
Be open and honest with information
Involve young people in decisions around their care