1. The New Role of theTraining Organization In an Enterprise 2.0 World

2. Barbara Ludwig MANAGER, LEARNING TECHNOLOGY Virginia Crockett SR. DIRECTOR, LEARNING TECHNOLOGY

4. How to “pitch” social web and collaboration to key stakeholders to get buy-in

5. When, how, and why to strategically partner with IT

6. How to increase adoption in groups outside Gen Y

7. How to integrate social web experiences into existing and new learning initiatives Why We Are Here - Objectives In This Session You Will Learn…

8. About Qualcomm

9. Let’s talk about you! Who learned something last week?

10. Training’s New RoleSupporting the Learning 2.0 Ecosystem CONNECTING PEOPLE TO PEOPLE CONNECTING PEOPLE TO RESOURCES Making Learning Faster Better!

11. 2.0 At Qualcomm

13. Social networking

14. Social collaboration

15. Tagging and social search

16. Content sharing

17. Mash-ups

18. Play a proactive role in getting these technologies into the enterpriseHow Do We Do It?Making The Connections

19. Training’s New Role

20. Training 2.0 At QualcommSocial Bookmarking/Tagging: QMark

21. Training 2.0 At QualcommUser Generated Content: QBlog

22. Training 2.0 At QualcommMicro-blogging: Twitter

23. Training 2.0 At QualcommSocial Keywords/Shortcuts: Go/

24. Blended LearningBusiness Acumen instructor-led day of course - 1 week + 1 week + 1 month

25. Blended LearningBusiness Acumen audio/video/podcasts SMS micro-blogging email social bookmarking instructor-led day of course - 1 week + 1 week + 1 month

26. How to Create the Ecosystem

28. Get them onboard

29. Scare HR to death!

30. Productivity = cost savings

31. Engineering Innovation

32. Talk about capabilities, not technologies

33. Speak in their language

35. Their focus is on tools, not capabilities

36. Difficult for them to access stakeholders

37. Techno babble problems – They need “translators”

38. Partner!

39. Don’t be afraid of Web 2.0

40. Dive into Web 2.0

41. Hands-on experience = “street cred”

43. Battling the “Web 2.0 = MySpace = What my teenage kids do” syndrome.

44. Social networks <> Match.com

45. Calculating ROI.

46. Getting leadership involved.

47. Keys to Success:

48. Touch it. Live it. Breathe it.

49. Network. See what is already in your enterprise.

50. Leverage the groundswell.

51. Partner! Partner! Partner!Challenges & Key Success Factors

52. Oehlert, Mark. "Change 2.0: How Does e-Learning 2.0 Affect Organizational Culture." The eLearning Guild's Learning Solutions e-Magazine 15 Sept. 2008. Salmon, Janet, and Lynn Wilson, eds. Handbook of Research on Electronic Collaboration and Organizational Synergy. Information Science Reference, 2009. Shuen, Amy. Web 2.0: A Strategy Guide: Business thinking and strategies behind successful Web 2.0 implementations. 1st ed. Sebastopol: O'Reilly Media, Inc., 2008. Li, Charlene, and Josh Bernoff. Groundswell: Winning in a World Transformed by Social Technologies. 1st ed. Harvard Business School P, 2008. Baker, Stephen, and Heather Green. "Beyond Blogs." Business Week 22 May 2008. Additional Resources

53. Questions?