3. Shifting KPIs of CIOs driving new Intent
Q: what is the major change in your KPI from 2012 to 2013?
50%
45%
40%
35%
30%
25%
20%
15%
10%
5%
0%
Noteworthy
• Greater focus
on optimization
links to overall
business
priorities &
concerns among
the C-suite
Greater focus on
cost/biz process
optimization
ICT is now tied to A new KPI is tied to
business
innovations
outcomes/revenue delivered via ICT
solutions
• 55% = business
outcome +
innovation
Source: IDC APeJ C-suite Barometer 2013, N=1003 in AP; 496 CIO/CTO, 325 CMO & 182 CFO/other
LoB, April 2013
3
5. “Third Platform” Drives ICT Transformation
Trillions
Millions
of “Things”
of Apps
Billions
of Users
Hundreds of Millions
Tens of Thousands
of Users
of Apps
Millions
Thousands
of Users
of Apps
Source: IDC
6. 3rd Platform dashboard shows increasing
momentum
Source: IDC Asia/Pacific 4-Pillar Practice, 2012 (All data projected for 2013/by end of 2013
6
7. However, current IT requires rapid
transformation
What do you think are your organization's top 2 challenges with respect to
leveraging its ICT resources?
Limited ICT budget
Growing complexity & varied user
requirements
Lack of required skill sets to effectively
execute ICT
Governance & regulations
Lack of understanding of new technologies
Lack of business unit stakeholders' buy-in
Lack of thought leadership in ICT strategy &
roadmap
Lack of or ineffective IT-business alignment
Other
0%
5%
10%
15%
20%
25%
Source: IDC APeJ C-suite Barometer 2013, N=1003 in AP; 496 CIO/CTO,
325 CMO & 182 CFO/other LoB, April 2013
30%
7
8. Explosion in Devices and Data
Challenges the Datacenter
Data centers are the cornerstone of business…
Devices
2x
3x
2010
2015
Data
2010
2015
Users
2x
6x
2010
VMs
2015
2010
2015
…and Infrastructure needs to be tuned to the task…
10. Massive growth in data
Data Doubles Every 2 Years
Emerging Markets Overtake Mature
5,200 GB Data/Person
Machine Generated Data: +15x
2.8ZB of Data
created in 2010
40ZB of Data
created in 2020
Digital Universe
Grows 50x
Source: IDC Digital Universe Study Sponsored by EMC, Dec. 2012
Note: Digital Universe represents data creation, not data storage
10
12. Application rationalization could drive a
more focused Storage strategy
High
Low Strategic Value
High Priority
HR
Priority
File
Print
Cost effective
apps
AP/AR
Low Strategic Value
Low Priority
Redirect
Low
12
Confidential
Database
CRM
Reengineer
Web
Low
ERP
Decision
High Performance
Support
Payroll
Retain
Email
High Strategic Value
High Priority
Scale intensive
Social
Biz
High Strategic Value
Low Priority
Financial
Virtualized
Analytics
Collaboration
Engineering
Data
analytics
Supply
Chain
Reprioritize
Business Value
High
12
15. Software integration is viewed as a key
strength for current integrated systems
Q. Why Preference for Converged/Integrated over general purpose systems
Tighter integration of the software
solution with the hardware helps in
the overall performance
Easier to manage expectations since
there is one vendor responsible for
both hardware & software
Better price point since the software
& hardware costs are bundled & less
than what we pay separately
Our current software solutions are
from the same company & we feel
this is a good value proposition
0%
10% 20% 30% 40% 50% 60%
Source: IDC Asia/Pacific Continuum Survey, 2013 (APeJ N=216)
15
18. Customer expansion and innovative
offerings are critical business needs
2011
2012
2013
1
Escalating cost of
operations &
expansion
Acquiring new
customers &
reducing churn
Finding new
customers/
segments
2
Identifying new
innovations to gain
competitive edge
Expanding into
new markets
Escalating cost of
operations
3
Acquiring new
customers &
reducing churn
Identifying new
innovations to gain
comp. edge
Finding new
innovations to
compete
Source: IDC APeJ C-suite Barometer 2013, N=1003 in AP; 496 CIO/CTO,
325 CMO & 182 CFO/other LoB, April 2013
18