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Designing for Touch
Will Hacker
June 16, 2014
willhacker.net
@willhacker 2014 Product, Customer & User Experience Summit
Intro
Designing for Touch | June 16, 2014 3
I Write Things…
Mobile Focused
• Why we prototype
• Mobile design concepts
• Specific features in Axure
7
AxureMobileBook.com
First Law of Touch Design
Don’t
Target
Devices
Design for
People
7Designing for Touch | June 16, 2014
Who are using their fingers
8Designing for Touch | June 16, 2014
We’re designing for her
Touch Design Mechanics
10Designing for Touch | June 16, 2014
Source: UXmatters
Author: Steven Hoober
URL: http://www.uxmatters.com/mt/archives/2013/03/common-misconceptions-about-touch.php
11Designing for Touch | June 16, 2014
Source: UXmatters
Author: Steven Hoober
URL: http://www.uxmatters.com/mt/archives/2013/03/common-misconceptions-about-touch.php
12Designing for Touch | June 16, 2014
Source: UXmatters
Author: Steven Hoober
URL: http://www.uxmatters.com/mt/archives/2013/03/common-misconceptions-about-touch.php
Touch Design Challenges
14Designing for Touch | June 16, 2014
15Designing for Touch | June 16, 2014
16Designing for Touch | June 16, 2014
Photo CaptionTest on Real Devices
Too Close
Hidden…
…Function
s
Is That It?
OK,
That’s It
Or Is It?
No Visual
Cue to
Swipe
25Designing for Touch | June 16, 2014
Huh?
Touch Design Concepts
Feedback
Target Size
Refined
Focus
Clarity of
Informatio
n
Reduce
Distraction
Content is Navigation
33Designing for Touch | June 16, 2014
34Designing for Touch | June 16, 2014
35Designing for Touch | June 16, 2014
36Designing for Touch | June 16, 2014
37Designing for Touch | June 16, 2014
38Designing for Touch | June 16, 2014
Form is Function
40Designing for Touch | June 16, 2014
41Designing for Touch | June 16, 2014
42Designing for Touch | June 16, 2014
<form>
<input type=“number” />
</form>
43Designing for Touch | June 16, 2014
44Designing for Touch | June 16, 2014
45Designing for Touch | June 16, 2014
<form>
<input
type=“email”
autocapitalize=“off”
autocomplete=“off”
/>
</form>
A Framework for Mobile Design
Simplify
Prioritize
Bulletproof
Simplify
51Designing for Touch | June 16, 2014
52Designing for Touch | June 16, 2014
Prioritize
54Designing for Touch | June 16, 2014
55Designing for Touch | June 16, 2014
56Designing for Touch | June 16, 2014
57Designing for Touch | June 16, 2014
58Designing for Touch | June 16, 2014
59Designing for Touch | June 16, 2014
Responsiv
e?
People or
Devices?
62Designing for Touch | June 16, 2014
I’m not a device. Got it?!?
Bulletproof
64Designing for Touch | June 16, 2014
65Designing for Touch | June 16, 2014
66Designing for Touch | June 16, 2014
Simply
Prioritize
Bulletproof
When Not to Use Touch
Whenever
Possible
Designing for Touch | June 16, 2014 70
Sensors Are Your Friend
• Camera
• Microphone
• GPS
• Compass
• Accelerometer
• Email (not a sensor, but as an input)
71Designing for Touch | June 16, 2014
No
(or fewer)
Fingers
Required
Tying It Together
Think
Finger
Friendly
Simplify
Prioritize
Bulletproof
Explore
Touchless
Inputs
77Designing for Touch | June 16, 2014
Make Happy Fingers
Designing for Touch
Will Hacker
June 16, 2014
willhacker.net
@willhacker 2014 Product, Customer & User Experience Summit

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Designing for Touch

Editor's Notes

  1. If your users are doing this, you are asking too much of them and not enough of your design team.
  2. A 2.5 Year-Old Has A First Encounter with An iPad http://www.youtube.com/watch?v=pT4EbM7dCMs
  3. Source: UXmatters Author: Steven Hoober URL: http://www.uxmatters.com/mt/archives/2013/03/common-misconceptions-about-touch.php
  4. Source: UXmatters Author: Steven Hoober URL: http://www.uxmatters.com/mt/archives/2013/03/common-misconceptions-about-touch.php
  5. Source: UXmatters Author: Steven Hoober URL: http://www.uxmatters.com/mt/archives/2013/03/common-misconceptions-about-touch.php
  6. Contact interference - Conflicting swipe gestures
  7. Touch targets too small and too close. This was after an NY Times website redesign for tablet users. Maybe they want people to use the app. But they shouldn’t force them to.
  8. Feedback is immediate and extends to beyond the area obscured by the thumb.
  9. Edward Tufte refers to the pixels to data ratio. This design fails Tufte’s test by including so called “pixel junk”. But the use of the frosted background, large font, and central location bring the most important information to the forefront.
  10. Chevy’s website has swipable panels in its slideshow and gives indications at the top left and lower right that there is more content in each direction. After one panel slides, it’s apparent how it works.
  11. Chevy’s website has swipable panels in its slideshow and gives indications at the top left and lower right that there is more content in each direction. After one panel slides, it’s apparent how it works.
  12. Chevy’s website has swipable panels in its slideshow and gives indications at the top left and lower right that there is more content in each direction. After one panel slides, it’s apparent how it works.
  13. Staples site uses the same visual pattern and the left and right arrows can be tapped. But there is no swipe gesture support.
  14. The links for Vehicle Tools are too close together and it’s easy to tap the wrong one on a tablet. The three bottom buttons are nicely sized and spaced for fingers.
  15. The links for Vehicle Tools are too close together and it’s easy to tap the wrong one on a tablet. The three bottom buttons are nicely sized and spaced for fingers.
  16. Chevy asks for a numeric value, but gives you a default QWERTY keyboard.
  17. The user has to switch keyboards to get to the numeric values.
  18. This HTML5 form input eliminates the need for keyboard switching by serving up a contextually appropriate keyboard.
  19. Chevy asks for an email address, but gives you a default QWERTY keyboard.
  20. Keyboard switching is again needed to the @ sign.
  21. This HTML5 form input eliminates the need for keyboard switching by serving up a contextually appropriate keyboard.
  22. I’m going to show you a simple framework I use when thinking about these things on mobile devices.
  23. TripAdvisor desktop profile management
  24. TripAdvisor mobile profile management
  25. TripAdvisor account creation – desktop and mobile
  26. TripAdvisor account creation – desktop fields dropped from mobile
  27. Get the basic info up front and create the account Email them saying they can click through to answer four more questions right away Or they can wait and finish when that are at their computer
  28. Gmail email deletion
  29. Amazon delete from cart
  30. Facebook deactivate account Can only deactivate, not delete And you have to enter password to do it
  31. iOS 8 will allow you to scan a credit card to fill in a web form with payment information.
  32. Flickr Photo: Fahad Khan Photography, 2012