1. Curriculum Vitae
WILSON SAVARIRAJ
Mobile No.: 00919840808575
E-mail: wilson.arya@yahoo.com
Career Objective:
To excel in the professional career and to work for an organization where my skills, knowledge can be
utilized in maximizing the organization profit with career advancement opportunity.
Professional Experience (4.6 Years)
Accel Frontline Limited:
Engineer-Customer Services / July 2015 – Till Date
Client : Trend Micro Antivirus
Roles and Responsibilities:
 Providing technical support for Trend micro antivirus product for all over India.
 Providing Call support, E-mail support and Remote support for all the queries related to Trend
micro antivirus.
 Providing E-mail support for all the queries related to Trend micro antivirus for SAARC
countries.
 Responsive, organized and excellent problem solver.
 Configure a virus-free environment by implementing Trend micro Antivirus products with
windows XP, Win7, and Win8 & 8 sp1, Win server 2003, 2008 R2 & 2012 R2s.
 Handling all types of malware queries and product issues.
 Provide product and process related training.
 Handling the cases till the closure of the ticket.
 Working on SDR, SCT and CSAT to achieve the target on monthly basis.
 Remote tools Cisco webex, Teamviewer, Ammy admin.
Riyadh Saudi Technical Systems Ltd-Saudi Arabia
Systems Engineer / Dec 2011 to Dec 2014
Client : MODA (Ministry of Defense and Aviation), SABIC (HQ, R&T) – Riyadh, SABB (Saudi

2. British Bank), Red Crescent, Saudi Electricity Company, Al-Baha University.
 Lenel Sky point, PRISM configuration and troubleshooting.
 Configuring switches Comnet CNGE2FE24MSPOE, CNGE2FE8MSPOE, Cisco Catalyst 2960
48 Power over Ethernet.
 Lenel NVR DVC-LP2 with Dual E5620 QC (64 IP) CPU Utilization, (DVC-LP) with X3450
QC (32 IP Only) CPU Utilization configuration and troubleshooting of Lenel Network Video
Recorders.
 Hardware troubleshooting of Pelco Digital Video Recorders DX8000, DX8100.
 X-RAY machine (Astrophysics, Scanna), Hand Held Metal Detector (Escos Terascan,
Rapid Security system), Walkthrough Scanner (Fisher Labs, Escos Terascan) maintenance and
Troubleshooting.
 CCTV system involving Pelco, Arecont Vision, Axis.L-1 Identity Solutions 3D Fast Pass Face
reader configuration.
 Nexsan SATABoy storage with Hitachi Hard drives up to 20 Terabytes.
 Involvement in assigning static IP address to the CCTV system.
 Develops and implement policies and procedures for the accomplishment of all quality
Assurance requirements called for by the contract.
 Professional services involving system administration, architectural design, monitoring,
Operational support.
 Prepares and maintains quality control documentation for the detailed inspection procedures
and instructions
 Protects the overall interest of the company with regards to quality.
 Managing team of technicians in executing the projects, 24/7 on-call support
 Installing & maintain Windows OS Windows XP, Win7
 Installing all kind of software and peripherals, antivirus installation and troubleshooting.
 Asset Management.
 Operating Systems (OS) installation / re-installation, upgrades and patches for desktops.
 Knowledge and experience on server OS (Windows-2008/2012 ) Support
 Knowledge and experience in remote support.
Preventive Maintenance:
• Monthly, Quarterly, Half yearly and yearly.

3. • Testing the storage devices for the backup files and analyzing the normal operation of the hard
disk. Analyzing the Hard disks for failure and replacing the necessary system spares for
continuous and error free operation.
• Data verification is processed and updated as per the client requirement. Software upgrade and
firmware upgrade process for the preinstalled devices.
• Periodic Fiber optic connection testing, UTP testing, SFP testing, Cisco switch performance,
NVR performance and monitoring testing.
Arya Communications and Electronics Services Pvt Ltd
Junior Telecom Engineer / July-2009 to June-2010
Client: Tata Docomo, Uninor
 Experience in Alcatel - Lucent 1642 EMC, 1662 SMC.
 Involvement in Network Management Services
 Handling both technical and non-technical problems on site.
 Giving online feedback for software installation.
 1662 SMC Multiservice Optical Node Software Installation
 Taking preventive action by finding Root cause of exact problem.
 Preparation of Site Database.
 Huawei OSN (Optical Switching Node) Multiplexer Training Activity
Education:
• Bachelors of Engineering in Electronics and Communication (2009)
ANNA UNIVERSITY (Srinivasa Institute of Engineering and Technology).
Software Exposure:
 Networking: Networking Skills with Cisco Switch troubleshooting and wireless technologies.
 DNS, TCP/IP and Networking
 Antivirus solutions (Trend Micro, Symantec)
 LAN and WAN Technologies configuration.
 OS: familiar with Win7,Win8,Wind 10

4. Certifications:
 Completed Diploma in LAN & WAN Technologies (Networking Course) at RJP INFOTEK
PVT.LTD.
 Completed AUTOCAD basic Course in CADD CENTER – Chennai.
General:
Can offer performance in System Administration, Development, Consulting, Customer Support, Project
Handling and Help Desk Support. Demonstrated efficiency in optimization of Projects, System Solutions,
and VMware virtualization.
Personal Information:
Father’s Name : Mr. D. Savari Raj
Nationality : Indian
Marital Status : Un-Married
Date of Birth : 19/02/1988
Languages Known : English, Tamil, Hindi.
Passport No. : H3056157 (Date of Issue: 25/03/2009 Date of Expiry: 24/03/2019)
Driving License : India, Kingdom of Saudi Arabia
Hobbies : Playing Chess and Cricket, Hearing Music.
Present Address : 31, Jothi nagar, Avadi, Chennai-600109,India.
Declaration:
I hereby declare that all details furnished above are true and correct to the best of my knowledge.