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TEN HOT CONSUMER TRENDS 2013
Ericsson ConsumerLab has identified the hottest consumer trends for 2013 and beyond


   1. CLOUD RELIANCE                                       3. BRING                                           7. CITIES BECOME                                           8. IN-LINE
RESHAPES DEVICE NEEDS                                     YOUR OWN                                            HUBS FOR SOCIAL                                            shopping
                                                         BROADBAND                                                CREATIVITY                                             Consumers want to
                                                           TO WORK                                                                                                      combine the benefits
                                                                                                                                                                        of shopping in-store
                                                                                                 Exchanging ideas with others is the third most common
                                                                                                                                                                             and online.
                                                                                                    reason for social networking among city dwellers.
   Tablet and smartphone users want the
      same apps and data seamlessly
       available on multiple devices.                                                   6. WOMEN DRIVE


        2. COMPUTING
                                                                                      SMARTPHONE MARKET
                                                                                        Women use SMS, photos, social
                                                                                       networking, check ins and coupons
                                                                                                                                       42%
                                                                                                                                of those who use social forums
                                                                                        more than men on smartphones.           or chat services while watching
    FOR A SCATTERED MIND                                                                                                         discuss things they currently
                                                                                                                                    watch on a weekly basis.

                                                              57%
                                                              of smartphone
                                                                                                                                       9. TV

                                                                                                                                                                         32%
                                                              users use their
                                                                 personal                                                              GOES
                                                               smartphone
            Purchase intent is higher                         subscriptions
                                                                                                                                      SOCIAL
     for tablets compared to desktop PCs,                                                                                                                                SHOP ON THEIR
                                                                  at work.
   and for smartphones compared to laptops.                                                                                                                              SMARTPHONES




                                                                                  5. PERSONAL SOCIAL                            10. LEARNING IN
                            4. CITY DWELLERS                                                                                    TRANSFORMATION
                            GO RELENTLESSLY                                       SECURITY NETWORKS
                            MOBILE                                                    Consumers are putting their trust
                                                                                  in personal networks and communities.
                                                                                LinkedIn replaces the employment agency.


       Mobile network coverage is the fourth most important
                                                                                                                                        Young people bring their personal technology
       driver of satisfaction with city life, with 67% satisfied.
                                                                                                                                              experience into the classroom.


Source: Ericsson ConsumerLab 2012. www.ericsson.com/consumerlab

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  • 1. TEN HOT CONSUMER TRENDS 2013 Ericsson ConsumerLab has identified the hottest consumer trends for 2013 and beyond 1. CLOUD RELIANCE 3. BRING 7. CITIES BECOME 8. IN-LINE RESHAPES DEVICE NEEDS YOUR OWN HUBS FOR SOCIAL shopping BROADBAND CREATIVITY Consumers want to TO WORK combine the benefits of shopping in-store Exchanging ideas with others is the third most common and online. reason for social networking among city dwellers. Tablet and smartphone users want the same apps and data seamlessly available on multiple devices. 6. WOMEN DRIVE 2. COMPUTING SMARTPHONE MARKET Women use SMS, photos, social networking, check ins and coupons 42% of those who use social forums more than men on smartphones. or chat services while watching FOR A SCATTERED MIND discuss things they currently watch on a weekly basis. 57% of smartphone 9. TV 32% users use their personal GOES smartphone Purchase intent is higher subscriptions SOCIAL for tablets compared to desktop PCs, SHOP ON THEIR at work. and for smartphones compared to laptops. SMARTPHONES 5. PERSONAL SOCIAL 10. LEARNING IN 4. CITY DWELLERS TRANSFORMATION GO RELENTLESSLY SECURITY NETWORKS MOBILE Consumers are putting their trust in personal networks and communities. LinkedIn replaces the employment agency. Mobile network coverage is the fourth most important Young people bring their personal technology driver of satisfaction with city life, with 67% satisfied. experience into the classroom. Source: Ericsson ConsumerLab 2012. www.ericsson.com/consumerlab