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Career in Malaysia ICT sector and
how you can succeed in it.
          Competence – Progressive – Upskilling
                       Jun 2009
My Journey so far…
  $alary:       2300                 3250   3500       4500        6000         8000       10000

 B.Sc Comp Sc
 from UNSW,                                                                                      Senior Product
 Australia                                                                                       Manager
    Grad Dip Info Sys                                                           Senior IT Manager
    from UNSW                                               ITS Manager                                 36
                                             Group Leader
                                                                                              34
            I.T. Engineer
Age: 21                                               28           30                                   2009
                                25                                                    32
       22        23
  1994                                       27        2001                                   2007
                            1998                                2003              2005
      1995 1996                             2000                             Product Management
                                                               Project Management
                COBOL     Oracle DBA
                BASIC                     SQL Server Leadership…
                PowerBuilder BaaN                        Business & Marketing
                                    ASP VB 6.0      Negotiation
                     Cyrstal Report IIS 2.0                     Innovation
                      Slide 2                               All Copyrights reserved
What’s ICT?
                              Human Factors
   Information                             User Interface
   Content    Web 2.0
 News Entertainment
Video
                                  Broadcasting                             SMS
                   Internet                                                      Mobile
Multimedia
                   Communication                                                 email
 IP Telephony         LAN / WAN
       WiMax                                                                      3G/4G
        Artificial Intelligence
                                                                                 Operating Systems
  Virtualization             J2EE
                      OpenSource Database                                   Storage
                                                                 PC / Server Security
                Microsoft .Net
                                  Technology
                 Slide 3                         All Copyrights reserved
ICT is a key contributor to Malaysia economy




        Slide 4           All Copyrights reserved
Out of 40,000 new jobs in JobStreet.com Q1 2009…



                         Others , 43%

                                                                                    IT/Computer -
                                                                                     Software, 7%



                                                     IT, 15%

       Engineering, 12%                                                                  IT/Computer -
                                                                                         Ha rdwa re, 1%
                 Fi na nce, 13%                                                IT/Computer -
                                                                            Network/Sys tem/
                                                                           Da ta bas e Admin, 7%
                                        Sal es & Ma rketing,
                                                17%


Source: JobStreet.com

               Slide 5                                         All Copyrights reserved
Am I in the right field?
Plenty of opportunities.
  ICT contributes 10% of our country’s economy.
  15% of new jobs created are in ICT.
  Strong support from MDeC and government.
ICT is fun – it is also entertainment, music, games,
animation, fashion etc.
ICT is about working with people, helping people and
solving people’s problems.
Whatever career options you may choose later, studying
ICT can help you achieve it.
ICT is a global career – you can work with the whole
world and travel to places.
ICT = great job + good money + hip lifestyle.
        Slide 6                 All Copyrights reserved
Top 10 most popular IT profession
1.    Software Programmer/Engineer (21.0%)
2.    Network/System Engineer (8.4%)
3.    IT Executive / MIS (7.2%)
4.    Functional Consultant / Business Analyst (6.0%)
5.    I.T. / Department Manager (6.0%)
6.    Technical Support (4.8%)
7.    System Administrator (4.8%)
8.    Supervisor / Team Lead in Software (4.7%)
9.    Project Management in Software (4.3%)
10.   System Analyst (4.1%)

That’s 71.3% of the ICT technical workforce.
Source: JobStreet.com
               Slide 7           All Copyrights reserved
Salary by Industry – for Fresh Graduate level
                                               Northern Malaysia Central Malaysia    Southern Malaysia
                     Industry                    50th Percentile   50th Percentile     50th Percentile
                                                      (RM)               (RM)               (RM)
Bank                                                             -          2,000.00                   -
Call Center/IT-Enabled Services                           2,200.00          2,000.00            1,500.00
Computer/IT (Hardware)                                    2,000.00          1,995.00                   -
Computer/IT (Software)                                    2,000.00          2,000.00            2,000.00
Consulting (Business/Technical)                                  -          2,150.00                   -
Education                                                 1,900.00          1,800.00                   -
Electrical & Electronics                                  2,100.00                 -                   -
Financial Services/Securities/Insurance                          -          2,150.00                   -
Manufacturing                                             1,900.00          2,000.00                   -
Oil/Gas/Petroleum                                                -          2,500.00                   -
Science & Technology/Aerospace/BioTechnology                     -          1,900.00                   -
Semiconductor/Wafer Fabrication                           2,680.00                 -                   -
Services                                                         -          1,700.00                   -
Telecommunication                                                -          2,300.00                   -
Wholesale/Retail/Trading                                         -          1,600.00                   -




  Source: JobStreet.com
                   Slide 8                             All Copyrights reserved
Salary by Industry – for Senior level (4+ years experience)
                                               Northern Malaysia       Central Malaysia          Southern Malaysia
                      Industry
                                                50th Percentile (RM) 50th Percentile (RM) 50th Percentile (RM)
Agriculture/Plantations/Aquaculture                                -                  3,350.00                       -
Automotive/Heavy Industry/Machinery                         3,800.00                  3,980.00                       -
Bank                                                        3,200.00                  4,000.00                       -
Call Center/IT-Enabled Services                             3,500.00                  4,000.00                3,400.00
Chemical                                                           -                  4,300.00                       -
Computer/IT (Hardware)                                      3,200.00                  3,500.00                2,700.00
Computer/IT (Software)                                      3,500.00                  4,100.00                3,300.00
Construction/Building                                              -                  3,200.00                       -
Consulting (Business/Technical)                             3,592.50                  4,500.00                3,434.00
Education                                                   2,500.00                  3,080.00                2,800.00
Electrical & Electronics                                    4,000.00                  3,400.00                3,050.00
Financial Services/Securities/Insurance                     2,900.00                  4,200.00                3,900.00
Hotel/Restaurant/Food Service                               2,800.00                  3,200.00                2,725.00
Manufacturing                                               3,800.00                  3,625.50                3,500.00
Oil/Gas/Petroleum                                                  -                  5,600.00                4,042.00
Printing/Publishing                                                -                  3,440.00                       -
Property/Real Estate                                               -                  3,500.00                       -
Science & Technology/Aerospace/BioTechnology                4,850.00                  4,175.00                3,000.00
Semiconductor/Wafer Fabrication                             4,167.00                  5,600.00                3,950.00
Services                                                    3,600.00                  3,500.00                3,000.00
Telecommunication                                           4,307.00                  4,470.00                3,863.00
Transport/Storage/Freight/Shipping                          3,200.00                  4,000.00                3,000.00
Utilities                                                          -                  3,340.00                       -
Wholesale/Retail/Trading                                    2,500.00                  3,350.00                2,500.00
   Source: JobStreet.com
                     Slide 9                                All Copyrights reserved
Salary by Industry at Senior Management level

                                                           Central Malaysia
                                                  25th           50th          75th
                            Industry
                                                Percentile    Percentile    Percentile
                                                  (RM)           (RM)         (RM)
Bank                                               7,079.00       8,000.00     9,530.00
Call Center/IT-Enabled Services                    8,050.00     12,255.00     13,000.00
Computer/IT (Hardware)                             5,125.00       8,750.00    11,860.00
Computer/IT (Software)                             7,000.00       8,500.00    11,587.50
Consulting (Business/Technical)                    6,500.00       8,500.00    11,000.00
Financial Services/Securities/Insurance            8,500.00     10,500.00     12,000.00
Manufacturing                                      9,650.00     12,720.00     13,587.50
Services                                           8,850.00     10,000.00     12,750.00
Telecommunication                                  5,850.00       8,375.00    11,750.00
Wholesale/Retail/Trading                           6,360.00       8,500.00     9,425.00




  Source: JobStreet.com
                 Slide 10                 All Copyrights reserved
ICT Salary Comparison in the region




Source: ZDNetAsia/ActiveTechPros Annual IT Professional Salary Survey 2008

                    Slide 11                                  All Copyrights reserved
Strength of Malaysian ICT sector
 Good knowledge and domain – Experience learned from
 servicing the MNCs in the manufacturing sector.
 Diverse culture.
 Cost competitive.
 Well placed by renowned analysts in the ICT and
 outsourcing sector:
  Frost & Sullivan – Strength in finance, logistics, energy and
  outsourcing.
  AT Kearney – 3rd most attractive global services location.
  neoIT – Malaysian services providers are among top 100
  global firms, e.g. eaCAP, SnT, Vsource, Scicom.




        Slide 12                   All Copyrights reserved
Challenges for Malaysia ICT sector
Factors inhibiting growth / risk factor:
 Limited market size.
 Funding difficulties especially for growing
 SMEs.
 Infrastructure – e.g. Broadband.
 “Buy local” mindset is lacking.
  Shortage of              talent.
Source: PIKOM
                Slide 13             All Copyrights reserved
But…




       Slide 14   All Copyrights reserved
For Successful Career in ICT
  Slide 15         All Copyrights reserved
Be Strong in
I   Fundamental Knowledge
     Slide 16   All Copyrights reserved
II


           #1 reason why IT projects fail – failure to
           communicate requirements.
Slide 17         All Copyrights reserved
III
Slide 18     All Copyrights reserved
Think “benefit”,
           not “feature”.




     Think “Business”,
IV   not “Technology”.
     Slide 19           All Copyrights reserved
V
                     Problem
                     Solving
                      Ability


           How many durian trees are there in Perak?
Slide 20       All Copyrights reserved
If it's never our fault, we can't take responsibility for it.
If we can't take responsibility for it, we'll always be its victim.
~Richard Bach




VI             Take Responsibility.
    Slide 21                       All Copyrights reserved
VII              Take Initiatives




  "Men who do things without being told draw the most wages."
                       -Edwin H. Stuart
      Slide 22                All Copyrights reserved
"640K ought to be enough for anybody."
Bill Gates, 1981




VIII       Slide 23
                                         Learning Attitude
                               All Copyrights reserved
IX   Slide 24   All Copyrights reserved
The


X
Factor

         Slide 25   All Copyrights reserved
How to move up the career ladder


                 People who know which problem to solve



                     People who can solve problems



                      People who can see problems




      Slide 26                         All Copyrights reserved
Invest in YOU
  $alary:       2300               3250   3500       4500           6000         8000         10000

 B.Sc Comp Sc
 from UNSW,                                                                                       Senior Product
 Australia                                                                                        Manager
    Grad Dip Info Sys                                                            Senior IT Manager
    from UNSW                                                ITS Manager                                       36
                                           Group Leader
                                                                                                  34
            I.T. Engineer
Age: 21                                             28              30                                         2009
                            25                                                         32
       22       23
  1994                                     27        2001                                          2007
                            1998                                 2003              2005            Certified Coach
      1995 1996                           2000
                                                          Investment Strategies
                         Certified                                                               NLP Practitioner
                         Diploma in                         Memory Techniques
                         Accounting                                                         Sales Leadership
                         & Finance                               Marketing Strategies



   >$200,000 invested
                                                                                     Leadership Academy
                                                     National Achiever’s Congress
                                                    Speed Reading          Wealth Mastery
                                                             AR’s Unleash the Power Within

                     Slide 27                                All Copyrights reserved
Improving Lives Through Better Careers


Thank You & All the Best




 For more career advice, go to
 http://forum.jobstreet.com/
 Contact me
  mailto:wkteoh@jobstreet.com
  http://facebook.com/wkteoh
       Slide 28          All Copyrights reserved
Acknowledgement
Sources of images/graphics used in this presentation, wherein full
  copy right belongs to:
  Slide 14: Montville Township School District http://www.montville.net/
  Slide 15: Pierre Phaneuf http://www.flickr.com/photos/pphaneuf/502372884
  Slide 16: MatJun http://matjun.blogspot.com
  Slide 17: ITS Tutorial School http://www.tuition.com.hk
  Slide 21: Prof Bernd Heesen http://www.profheesen.de
  Slide 22: People’s CyberNation http://www.cybernation.com




             Slide 29                         All Copyrights reserved

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Top 10 IT careers in Malaysia and how to succeed in each

  • 1. Career in Malaysia ICT sector and how you can succeed in it. Competence – Progressive – Upskilling Jun 2009
  • 2. My Journey so far… $alary: 2300 3250 3500 4500 6000 8000 10000 B.Sc Comp Sc from UNSW, Senior Product Australia Manager Grad Dip Info Sys Senior IT Manager from UNSW ITS Manager 36 Group Leader 34 I.T. Engineer Age: 21 28 30 2009 25 32 22 23 1994 27 2001 2007 1998 2003 2005 1995 1996 2000 Product Management Project Management COBOL Oracle DBA BASIC SQL Server Leadership… PowerBuilder BaaN Business & Marketing ASP VB 6.0 Negotiation Cyrstal Report IIS 2.0 Innovation Slide 2 All Copyrights reserved
  • 3. What’s ICT? Human Factors Information User Interface Content Web 2.0 News Entertainment Video Broadcasting SMS Internet Mobile Multimedia Communication email IP Telephony LAN / WAN WiMax 3G/4G Artificial Intelligence Operating Systems Virtualization J2EE OpenSource Database Storage PC / Server Security Microsoft .Net Technology Slide 3 All Copyrights reserved
  • 4. ICT is a key contributor to Malaysia economy Slide 4 All Copyrights reserved
  • 5. Out of 40,000 new jobs in JobStreet.com Q1 2009… Others , 43% IT/Computer - Software, 7% IT, 15% Engineering, 12% IT/Computer - Ha rdwa re, 1% Fi na nce, 13% IT/Computer - Network/Sys tem/ Da ta bas e Admin, 7% Sal es & Ma rketing, 17% Source: JobStreet.com Slide 5 All Copyrights reserved
  • 6. Am I in the right field? Plenty of opportunities. ICT contributes 10% of our country’s economy. 15% of new jobs created are in ICT. Strong support from MDeC and government. ICT is fun – it is also entertainment, music, games, animation, fashion etc. ICT is about working with people, helping people and solving people’s problems. Whatever career options you may choose later, studying ICT can help you achieve it. ICT is a global career – you can work with the whole world and travel to places. ICT = great job + good money + hip lifestyle. Slide 6 All Copyrights reserved
  • 7. Top 10 most popular IT profession 1. Software Programmer/Engineer (21.0%) 2. Network/System Engineer (8.4%) 3. IT Executive / MIS (7.2%) 4. Functional Consultant / Business Analyst (6.0%) 5. I.T. / Department Manager (6.0%) 6. Technical Support (4.8%) 7. System Administrator (4.8%) 8. Supervisor / Team Lead in Software (4.7%) 9. Project Management in Software (4.3%) 10. System Analyst (4.1%) That’s 71.3% of the ICT technical workforce. Source: JobStreet.com Slide 7 All Copyrights reserved
  • 8. Salary by Industry – for Fresh Graduate level Northern Malaysia Central Malaysia Southern Malaysia Industry 50th Percentile 50th Percentile 50th Percentile (RM) (RM) (RM) Bank - 2,000.00 - Call Center/IT-Enabled Services 2,200.00 2,000.00 1,500.00 Computer/IT (Hardware) 2,000.00 1,995.00 - Computer/IT (Software) 2,000.00 2,000.00 2,000.00 Consulting (Business/Technical) - 2,150.00 - Education 1,900.00 1,800.00 - Electrical & Electronics 2,100.00 - - Financial Services/Securities/Insurance - 2,150.00 - Manufacturing 1,900.00 2,000.00 - Oil/Gas/Petroleum - 2,500.00 - Science & Technology/Aerospace/BioTechnology - 1,900.00 - Semiconductor/Wafer Fabrication 2,680.00 - - Services - 1,700.00 - Telecommunication - 2,300.00 - Wholesale/Retail/Trading - 1,600.00 - Source: JobStreet.com Slide 8 All Copyrights reserved
  • 9. Salary by Industry – for Senior level (4+ years experience) Northern Malaysia Central Malaysia Southern Malaysia Industry 50th Percentile (RM) 50th Percentile (RM) 50th Percentile (RM) Agriculture/Plantations/Aquaculture - 3,350.00 - Automotive/Heavy Industry/Machinery 3,800.00 3,980.00 - Bank 3,200.00 4,000.00 - Call Center/IT-Enabled Services 3,500.00 4,000.00 3,400.00 Chemical - 4,300.00 - Computer/IT (Hardware) 3,200.00 3,500.00 2,700.00 Computer/IT (Software) 3,500.00 4,100.00 3,300.00 Construction/Building - 3,200.00 - Consulting (Business/Technical) 3,592.50 4,500.00 3,434.00 Education 2,500.00 3,080.00 2,800.00 Electrical & Electronics 4,000.00 3,400.00 3,050.00 Financial Services/Securities/Insurance 2,900.00 4,200.00 3,900.00 Hotel/Restaurant/Food Service 2,800.00 3,200.00 2,725.00 Manufacturing 3,800.00 3,625.50 3,500.00 Oil/Gas/Petroleum - 5,600.00 4,042.00 Printing/Publishing - 3,440.00 - Property/Real Estate - 3,500.00 - Science & Technology/Aerospace/BioTechnology 4,850.00 4,175.00 3,000.00 Semiconductor/Wafer Fabrication 4,167.00 5,600.00 3,950.00 Services 3,600.00 3,500.00 3,000.00 Telecommunication 4,307.00 4,470.00 3,863.00 Transport/Storage/Freight/Shipping 3,200.00 4,000.00 3,000.00 Utilities - 3,340.00 - Wholesale/Retail/Trading 2,500.00 3,350.00 2,500.00 Source: JobStreet.com Slide 9 All Copyrights reserved
  • 10. Salary by Industry at Senior Management level Central Malaysia 25th 50th 75th Industry Percentile Percentile Percentile (RM) (RM) (RM) Bank 7,079.00 8,000.00 9,530.00 Call Center/IT-Enabled Services 8,050.00 12,255.00 13,000.00 Computer/IT (Hardware) 5,125.00 8,750.00 11,860.00 Computer/IT (Software) 7,000.00 8,500.00 11,587.50 Consulting (Business/Technical) 6,500.00 8,500.00 11,000.00 Financial Services/Securities/Insurance 8,500.00 10,500.00 12,000.00 Manufacturing 9,650.00 12,720.00 13,587.50 Services 8,850.00 10,000.00 12,750.00 Telecommunication 5,850.00 8,375.00 11,750.00 Wholesale/Retail/Trading 6,360.00 8,500.00 9,425.00 Source: JobStreet.com Slide 10 All Copyrights reserved
  • 11. ICT Salary Comparison in the region Source: ZDNetAsia/ActiveTechPros Annual IT Professional Salary Survey 2008 Slide 11 All Copyrights reserved
  • 12. Strength of Malaysian ICT sector Good knowledge and domain – Experience learned from servicing the MNCs in the manufacturing sector. Diverse culture. Cost competitive. Well placed by renowned analysts in the ICT and outsourcing sector: Frost & Sullivan – Strength in finance, logistics, energy and outsourcing. AT Kearney – 3rd most attractive global services location. neoIT – Malaysian services providers are among top 100 global firms, e.g. eaCAP, SnT, Vsource, Scicom. Slide 12 All Copyrights reserved
  • 13. Challenges for Malaysia ICT sector Factors inhibiting growth / risk factor: Limited market size. Funding difficulties especially for growing SMEs. Infrastructure – e.g. Broadband. “Buy local” mindset is lacking. Shortage of talent. Source: PIKOM Slide 13 All Copyrights reserved
  • 14. But… Slide 14 All Copyrights reserved
  • 15. For Successful Career in ICT Slide 15 All Copyrights reserved
  • 16. Be Strong in I Fundamental Knowledge Slide 16 All Copyrights reserved
  • 17. II #1 reason why IT projects fail – failure to communicate requirements. Slide 17 All Copyrights reserved
  • 18. III Slide 18 All Copyrights reserved
  • 19. Think “benefit”, not “feature”. Think “Business”, IV not “Technology”. Slide 19 All Copyrights reserved
  • 20. V Problem Solving Ability How many durian trees are there in Perak? Slide 20 All Copyrights reserved
  • 21. If it's never our fault, we can't take responsibility for it. If we can't take responsibility for it, we'll always be its victim. ~Richard Bach VI Take Responsibility. Slide 21 All Copyrights reserved
  • 22. VII Take Initiatives "Men who do things without being told draw the most wages." -Edwin H. Stuart Slide 22 All Copyrights reserved
  • 23. "640K ought to be enough for anybody." Bill Gates, 1981 VIII Slide 23 Learning Attitude All Copyrights reserved
  • 24. IX Slide 24 All Copyrights reserved
  • 25. The X Factor Slide 25 All Copyrights reserved
  • 26. How to move up the career ladder People who know which problem to solve People who can solve problems People who can see problems Slide 26 All Copyrights reserved
  • 27. Invest in YOU $alary: 2300 3250 3500 4500 6000 8000 10000 B.Sc Comp Sc from UNSW, Senior Product Australia Manager Grad Dip Info Sys Senior IT Manager from UNSW ITS Manager 36 Group Leader 34 I.T. Engineer Age: 21 28 30 2009 25 32 22 23 1994 27 2001 2007 1998 2003 2005 Certified Coach 1995 1996 2000 Investment Strategies Certified NLP Practitioner Diploma in Memory Techniques Accounting Sales Leadership & Finance Marketing Strategies >$200,000 invested Leadership Academy National Achiever’s Congress Speed Reading Wealth Mastery AR’s Unleash the Power Within Slide 27 All Copyrights reserved
  • 28. Improving Lives Through Better Careers Thank You & All the Best For more career advice, go to http://forum.jobstreet.com/ Contact me mailto:wkteoh@jobstreet.com http://facebook.com/wkteoh Slide 28 All Copyrights reserved
  • 29. Acknowledgement Sources of images/graphics used in this presentation, wherein full copy right belongs to: Slide 14: Montville Township School District http://www.montville.net/ Slide 15: Pierre Phaneuf http://www.flickr.com/photos/pphaneuf/502372884 Slide 16: MatJun http://matjun.blogspot.com Slide 17: ITS Tutorial School http://www.tuition.com.hk Slide 21: Prof Bernd Heesen http://www.profheesen.de Slide 22: People’s CyberNation http://www.cybernation.com Slide 29 All Copyrights reserved