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Rockstars &
Consultants
Who needs ‘em?
Lori M Olson

@wndxlori

http://wndx.posterous.com
                            Photo Credit: @etrever
So...
Who needs them?
YOU do.
Everyone does
Why?
What makes a
 rockstar?
They know
*everything*
http://cascadiarubyconf.com/
They’ve
“done it all before”
Super productive
http://www.flickr.com/photos/hsinho/345518426/
They have no fear
What makes a
 consultant?
*knows*
one thing very, very
        well
http://www.flickr.com/photos/cannongod/3749758602/
know
*hard* things
http://www.globalnerdy.com/2009/09/20/a-pair-programming-articlein-the-new-york-times/
deep knowledge pool
http://thoughtworker.com/fun-thoughtworks
Why not?
Risks
Boredom
Photo Credit: I can haz Cheezburger
Burnout
@ezmobius: So don't forget to get up
from ur desk and get some exercise. 4
years of 14 hour, red bull fueled days
sitting in a chair can kill you!
_why the lucky stiff,
  @wayneeseguin
the big payoff
Hit by a bus
Looney Tunes: Fast & Furryous
Prima Donna
Don’t come cheap
Wildly expensive
Impedance Mismatch
Bait & switch
http://kaufmanpost.com/2009/11/no-bait-and-switch-permitted-here/
Knowledge walking
   out the door
Alternatives?
GROW your TEAM
KNOW your team
KNOW your
 ecosystem
Identify core
technologies
Dev
Basics
Ruby
Rails
or Sinatra or...
HTML
or HAML
CSS
or SASS
or SCSS
JavaScript
or CoffeeScript
Testing
Test::Unit
or RSpec
Mocking framework
Integration
or Acceptance testing
Client side testing
Toolset
Ops
OS, DB
Deploy
Manage
HOW?
http://www.flickr.com/photos/divadivadina/2726296562/
http://johnnynotsid.buzznet.com/user/journal/1333031/favorite-musician-quotes/
Training
TIME
Learn, absorb, try
Self Learning
web based
screencasts
read books
Formal
courses
certifications
conferences
Share
lunch & learn
bar camp
But?
Replacement costs
Valued people, stay.
Engage
Split Responsibilities
The Primary
The Secondary
Not enough?
Par-ti-ci-pa-tion
Resources
mailing lists
blogs
twitter
irc
forums
lurk
ask questions
answer questions
Stay on Top
know the issues
Plan for upgrades
beta tests
release candidates
release ATFT!
contribute
TIME
So, what does “GROW
 your TEAM” mean?
Training
Participation
Develop Expertise
Develop
Participation
                       Expertise




            Training
Continuous
Improvement!
Thanks!

Lori M Olson
@wndxlori
http://wndx.posterous.com

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Rockstars & Consultants - who needs 'em

Notes de l'éditeur

  1. \n
  2. \n
  3. \n
  4. \n
  5. Pretty much everyone does\n
  6. The real question is why do we think we need a rockstar or a consultant?\n
  7. \n
  8. But not just that. Rockstars are self-motivated learners. They learn new things, because they enjoy learning new things.\n
  9. http://cascadiarubyconf.com/\n\n
  10. \n
  11. They’ll “get ‘er done fast”, and push that critical release out the door\n
  12. http://www.flickr.com/photos/hsinho/345518426/\n
  13. The difficult we do immediately, the impossible could take a little longer.\n
  14. Couple different kinds\n
  15. These would be your experts. They have deep knowledge of a critical piece of technology\n
  16. http://www.flickr.com/photos/cannongod/3749758602/\n
  17. Your team thinks a problem is really too hard, then you bring in the expert(s). Things that are hard to learn. Things that are difficult to understand.\n
  18. http://www.globalnerdy.com/2009/09/20/a-pair-programming-articlein-the-new-york-times/\n\n
  19. Consultancies have a vast pool of knowledge to call upon, from their colleagues.\n
  20. http://thoughtworker.com/fun-thoughtworks\n\n
  21. So, if Rockstars & Consultants are so great, why would you not want to hire them?\n
  22. \n
  23. Self motivated learners... once there is nothing new to learn, they get bored, and they run away when the next opportunity to learn presents itself. Or worse, they don’t run away, and start...\n
  24. \n
  25. Know everything, does everything, works insane hours, burns out...\n
  26. Ezra (don’t make me say his last name, I’ll screw it up) posted this last week.\n
  27. Community examples of burnout.\n\nOver-reaction to circumstances, amplified by stress. If that’s not burnout...\n
  28. Some of your rockstars are just looking for the what I like to call the illusion of the big payoff. If you don’t produce that, they’ll move on for another try. You do? then they retire.\n
  29. \n
  30. \n
  31. someone who behaves in demanding, often temperamental, fashion revealing an inflated view of themselves, their talent, and their importance\n\nWhat if they are hard to work with? They can be mono-focused and not open to new, alternative ideas.\n
  32. \n
  33. Consultants on the other hand...\n
  34. Communications issues\n
  35. The ole bait & switch. You hire them for their expertise, and they send in the B-team.\n
  36. http://kaufmanpost.com/2009/11/no-bait-and-switch-permitted-here/\n
  37. All that knowledge that they came in with? Most of it walks out the door with them, when the contract ends\n
  38. \n
  39. So what *are* your alternatives\n
  40. How about you spend some time and grow your own team.\n\nGrow is such an interesting word. We’ll come back to it, and reflect on the many aspects of grow.\n
  41. You won’t be able to effectively grow your team, unless you know your team. \n\nsingle? workaholic? married? kids? pets? aging parents? illnesses?\n\nThese are never things to be discriminated about, just ... knowing enough about your people to apply them to the problems at hand in the most effective way.\n
  42. \n
  43. everything involved in the devops of your application or project development\n
  44. \n
  45. \n
  46. MRI or JRuby? 1.8 or 1.9?\n
  47. Node.js or Backbone.js\n
  48. \n
  49. \n
  50. \n
  51. \n
  52. \n
  53. Mocha, Flexmock, Factory Girl\n
  54. Cucumber\n
  55. Jasmine\n
  56. OS, Editor(s), VCS, debuggers, profilers, CI\n
  57. \n
  58. Not just from the user side, but the configuration and customization side of things\n
  59. Linux, Hardware, memory, RAID, firewalls, etc\nCloud, EC2, S3\nCapistrano, SSH\nApache, Nginx, Passenger, Load Balancer\n
  60. Backups, Monitoring\n
  61. How does any one person keep on top of all of that? Poorly, at best. What to do?\nThere’s got to be an alternative... \n
  62. http://www.flickr.com/photos/divadivadina/2726296562/\nKeith Richards of the Rolling Stones in the early days\nDina Regine\n\n
  63. http://johnnynotsid.buzznet.com/user/journal/1333031/favorite-musician-quotes/\n\n
  64. \n
  65. Training is as much about time, as it is about money\n
  66. \n
  67. \n
  68. \n
  69. \n
  70. \n
  71. \n
  72. \n
  73. \n
  74. Conferences are great <wink, wink> learning experiences.\n
  75. If you spend money, as well as time, on all this training, make certain it’s shared.\n
  76. \n
  77. Back to “know your team”. If they are all married with kids, Bar Camp = bad idea. Lunch & Learn = good idea. Bunch of single workaholics? Bar Camp all the way.\n
  78. What if they take all that training and leave?\n
  79. Replacing an unhappy developer who walks away is almost always going to cost you more than doing what’s necessary to keep them. Not just in terms of finders fees, but time. Lots and lots of time. \n
  80. If you prove to people that they are valued, they will be more likely to stay, than those who think that they are just another warm body, down in the trenches.\n
  81. Make certain that every person on the team is engaged, and feels ownership.\n
  82. Collective code ownership is great, but as we’ve just demonstrated, not everyone can be an expert in every piece of the puzzle.\nFor each core technology, you need to identify a primary and secondary point person\n
  83. The go-to person for that piece of the puzzle. \n
  84. Remember when we talked about that “hit by a bus” thing? How about vacations? Sick Leave, Mat leave?\n
  85. Just declaring primary and secondary point person is not enough. You need more.\n
  86. I guess given that so many developers are introverts, it shouldn’t be surprising, but... you can’t just sit back, you need to step up and participate.\n
  87. There are hundreds of resources out on the web, USE THEM.\n
  88. \n
  89. \n
  90. \n
  91. \n
  92. \n
  93. \n
  94. \n
  95. \n
  96. Everyone has to start somewhere. The point is to make the effort to stay on top of at least one thing\n
  97. What are the bugs? Incompatibilities? Stability issues?\n
  98. Unless your tool is stagnant and never changes (code smell! run away!), you’ll need to manage your updates\n
  99. Participate. Don’t have to inflict on your team, but try it out, get an idea of what the impact will be. If you need a second opinion, that’s why you’ve got a secondary.\n
  100. Use them. \n
  101. \n
  102. And, as my PSA of the presentation, if it’s open source, then for gawd’s sake contribute!\n
  103. Did I mention that this takes time? Corey Haines posted an great link the other day on Twitter that talks about technical debt, and the perils of working at an unsustainable pace. Make sure that your real pace includes the time for people to do their jobs, develop their expertise, and and have a life, too.\n
  104. \n
  105. \n
  106. \n
  107. \n
  108. \n
  109. Training, Participation, Developing Expertise... All these things combine into a continuous improvement process for your team. And that is better than all the Rockstars & Consultants out there.\n
  110. \n