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Social Media ROI
1. ROI of Social Media Women Who Tech TeleSummit May 12, 2009 Monique Elwell Heather Holdridge Cheryl Contee www.WomenWhoTech.com Need Help? Press *7 to un-mute phone lines or call ReadyTalk Support at 1-800-843-9166
2. www.WomenWhoTech.com What is Social Media? Blog & Blogger Outreach Social Media News Room Social Networks Multimedia Gateways Webinar, Pod/Video-casts Mobile Virtual Worlds Games Targeted SM Advertisements
12. www.WomenWhoTech.com Results Real world testing SMER (Social Media Equivalent Ratio) NPS score SM Velocity Web traffic % of referrers Isolation testing Volume/sentiment # Friends/Fans/Follows What your boss wants