Client Sites: The Aftermath

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WPMU DEV

How to keep things going - without going insane.

Technologie

Client Sites:
The Aftermath
How to keep things going
without going insane
what
the f
*ck y
ou do
you'r with
e don a sit
e e onc
e

@masonjames #orlandowordcamp
Saturday, December 1, 12

I’m Mason
I support WordPress
Support Team Leader, WPMU DEV
• Average 1700 unique topics (questions) per month and about 7000
posts in total.

• Team of 9 full-time support reps from across the globe

• Nearly 150 individual plugins and over a million downloads

@masonjames #orlandowordcamp
Saturday, December 1, 12

I’m Mason
I support WordPress
CEO, WP Valet

• Let us think about WordPress so you don’t have to

• Management. Support. Peace of mind.

• You’re very own CTO

@masonjames #orlandowordcamp
Saturday, December 1, 12

Anyone can manage a
WordPress website...

until they can’t.

Saturday, December 1, 12

Don’t let a site go
without...

• Plan for upgrades (WordPress AND plugins/themes)

• Backup Solution

• Strategy for “next steps” on the site

@masonjames #orlandowordcamp
Saturday, December 1, 12

WordPress Multiste
• Manage several client sites on one WP install

• Update plugins and themes once for all

• Domain Mapping

@masonjames #orlandowordcamp
Saturday, December 1, 12

REAL WordPress
Hosting
Advantages:

WordPress Updates | Backups | Security Audits

Players:
WP Engine | Page.ly | Synthesis | zippykid

@masonjames #orlandowordcamp
Saturday, December 1, 12

Ongoing Maintenance
and Plugin/Theme
Updates
• Manage WP - Update plugins/themes across
multiple installs from one incredible dashboard
with one click

• WP Remote - Update

@masonjames #orlandowordcamp
Saturday, December 1, 12

Plugins to keep things
running smoothly
• Akismet - Comment spam reduction

• Hot!x - wordpress.org/extend/plugins/hot!x/

• WP Help - wordpress.org/extend/plugins/wp-help/

• VaultPress - vaultpress.com

• Audit Trail - wordpress.org/extend/plugins/audit-trail/

@masonjames #orlandowordcamp
Saturday, December 1, 12

WP Audit Logger

Saturday, December 1, 12

Help them help you
• If they’re up to date, you won’t be up late

• Spend a little time, save yourself a dime

•

@masonjames #orlandowordcamp
Saturday, December 1, 12

Mason James
@masonjames
http://masonjames.com
http://premium.wpmudev.org
http://thewpvalet.com

@masonjames #orlandowordcamp
Saturday, December 1, 12

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Client Sites: The Aftermath

1. Client Sites: The Aftermath How to keep things going without going insane @masonjames #orlandowordcamp Saturday, December 1, 12

2. penniless Saturday, December 1, 12

3. unemployed Saturday, December 1, 12

4. jackass Saturday, December 1, 12

5. single Saturday, December 1, 12

6. loser Saturday, December 1, 12

7. Client Sites: The Aftermath How to keep things going without going insane what the f *ck y ou do you'r with e don a sit e e onc e @masonjames #orlandowordcamp Saturday, December 1, 12

8. I’m Mason I support WordPress Support Team Leader, WPMU DEV • Average 1700 unique topics (questions) per month and about 7000 posts in total. • Team of 9 full-time support reps from across the globe • Nearly 150 individual plugins and over a million downloads @masonjames #orlandowordcamp Saturday, December 1, 12

9. I’m Mason I support WordPress CEO, WP Valet • Let us think about WordPress so you don’t have to • Management. Support. Peace of mind. • You’re very own CTO @masonjames #orlandowordcamp Saturday, December 1, 12

10. Anyone can manage a WordPress website... until they can’t. Saturday, December 1, 12

11. Don’t let a site go without... • Plan for upgrades (WordPress AND plugins/themes) • Backup Solution • Strategy for “next steps” on the site @masonjames #orlandowordcamp Saturday, December 1, 12

12. WordPress Multiste • Manage several client sites on one WP install • Update plugins and themes once for all • Domain Mapping @masonjames #orlandowordcamp Saturday, December 1, 12

14. Ongoing Maintenance and Plugin/Theme Updates • Manage WP - Update plugins/themes across multiple installs from one incredible dashboard with one click • WP Remote - Update @masonjames #orlandowordcamp Saturday, December 1, 12

15. Manage WP Saturday, December 1, 12

16. Plugins to keep things running smoothly • Akismet - Comment spam reduction • Hot!x - wordpress.org/extend/plugins/hot!x/ • WP Help - wordpress.org/extend/plugins/wp-help/ • VaultPress - vaultpress.com • Audit Trail - wordpress.org/extend/plugins/audit-trail/ @masonjames #orlandowordcamp Saturday, December 1, 12

17. WP Help Saturday, December 1, 12

18. WP Audit Logger Saturday, December 1, 12

19. Help them help you • If they’re up to date, you won’t be up late • Spend a little time, save yourself a dime • @masonjames #orlandowordcamp Saturday, December 1, 12

20. Mason James @masonjames http://masonjames.com http://premium.wpmudev.org http://thewpvalet.com @masonjames #orlandowordcamp Saturday, December 1, 12

Client Sites: The Aftermath

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