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IEDC Marketing and
Attraction: Understanding
        the Product

            1
I   Data




    2
Questions We Will Answer
1. What data should I measure about my community?
2. Who are the audiences for the data I produce?
3. What formats do those consumers want information in?
4. How to use data to position your community
5. What data should I measure about my organization?
6. How should I go about selecting targeted industries?
7. Who in the organization should do this work?
8. What tools make it easier for me?
9. What should I outsource versus do in house?
                            3
Download the slides, listen to the
video, continue the dialogue
 • Continue the Conversation:
   – Follow us on Twitter: www.twitter.com/AtlasAd
   – Tweet questions using hashtag #AskAtlas
   – Join Next Gen Economic Development Marketers
     LinkedIn Group
 • View and share the slides with your
   colleagues (available now):
    http://bit.ly/fQB6hC


                         4
What Data Should I
Measure about my
  Community?


        5
Don‟t reinvent the wheel – start
where others have left off
    Demographics           Four year colleges         Labor Union
                                                      information
     Labor Force          Community colleges      Transportation assets

   Employment by          Vocational/ technical       Real estate
     industry                   centers               occupancy
New companies to the        Payroll costs by            Utilities
       area                    industry
    Military bases         Average salary by         Environmental
                              occupation              information
 Research institutions    Workers comp costs          Government

International resources      Quality of Life      Available Real Estate
                                   6

                             http://www.iedconline.org/?p=data_standards
Who Are the Audiences for
  the Data I Produce?



            7
Consider your audience when
spending your time:

1. Site selectors and companies value
   workforce, labor, cost, and other comparative data.
2. Your investors, stakeholders, and other local businesses
   want to know about the performance of the economy over
   time.




                              8
Tracey Hyatt Bosman

• Midwest Practice Leader –
  Biggins, Lacy and Shapiro

• Based in Chicago, IL

• Former economic developer

• Specializes in renewable energy and
  data centers




                              9
What Tracey needs and doesn‟t need

What We Need                      What We Don‟t
•   Contact information           • General labor statistics
•   Incentive programs            • Secondary source wage
•   Tax rates                       information
•   Recent announcements          • Real estate listings
•   Industry-targeted info        • Rankings
•   Map of your territory         • Distance to other major
•   Largest employers               cities
•   Area colleges and
    universities
                             10
Keith Gendreau

•   Based in Cushman & Wakefield‟s
    headquarters in New York City, NY,
    moving to Minneapolis this fall

•   Consulting Manager within C&W‟s
    Global Business Consulting division

•   Geographer by Trade. Master‟s Degree
    in Economic Development

•   Very specialized skills in GIS analysis
    and tools



                                      11
Site Selection Trends
• The location strategy process has remained largely unchanged over the past decade. What
  has changed are the timeframe and tools for which to deliver results and recommendations.
  Today, more so than ever, clients are:

     •   Making decisions quickly and efficiently;
     •   Seeking available buildings meeting specific requirements;
     •   Cost sensitive (labor, utilities, freight, occupancy, incentives offset); and,
     •   Interested in the „bottomline‟ operating cost vs. non-cost environment classic tradeoff.

• General Trends
    • C&W Business Consulting has experienced a significant uptick in site selection activity
      by foreign companies seeking to manufacture products locally in the United States vs.
      abroad
    • Exchange rates and rising transportation costs a possible contributing factor to foreign
      interest
    • Continued revelation of spatial integration of data

                                                12
Decision Support Data Sources and Tools
• C&W Global Business Consulting maintains the most up to date demographic databases
  and spatial analysis tools to execute projects of this type.

                           Geographic Information Systems (GIS) Mapping


                           Comprehensive demographic and segmentation
                           database

                           Comprehensive Industry employment forecast, population
                           mobility data

                           Location specific wage database


                           Spatial and non-spatial data integration


                          C&W Team, 150+ years of specific relevant experience
                                           13
Case Study 1:
Workforce Analysis
• Situation:
     – Headquarters relocation from Midwest
     – Includes a new showcase manufacturing facility
     – Critical international air service requirement
• Once 2 priority metros were identified, a sub-market location screen was conducted:
     – Headquarters
          • “Cluster” analysis focused on satisfying executive lifestyles including, quality-
             of-life, commute times, and airport access.
     – Manufacturing Facility
          • Facility must reside within 45-60 minutes of the new headquarters. Human
             resources driven, other key considerations include sites/buildings and
             incentives.
• Results support:
          • Site recommendations for due-diligence field study (define top two
             headquarters and three manufacturing in order of preference)
          • Viability of least preferred markets
                                              14
          • Likelihood and magnitude of incentive benefits
Case Study 1:
 Workforce Analysis
• To identify best HQ submarkets, the
  analysis focused on resident
  characteristics aligned with relocatee
  demographics and quality-of-life
  indicators.

• Plotting of “executive lifestyle clusters”
  (green shading) within a 60-minute
  drivetime of Philadelphia airport.

• Client expressed interest in
  considering the Navy Shipyard as a
  possible co-location scenario for both
  manufacturing and headquarters
  operations.

• Radnor submarket & vicinity identified
  as optimally positioned for maximum
  regional commutable executive
  housing options.
                                               15
Your local stakeholders want your
opinion and analysis

1. What are the trends in
   the local economy?
2. What does this data
   mean?
3. What does it mean for
   their business?

LAEDC: 25,000 person mailing
   list, updates sent weekly

                               16
What Formats Do Those
  Consumers Want
   Information in?


          17
Sample Formats and Delivery
                   Delivery
      Data                              Format
                   method
Workforce data    Online, in GIS      In GIS system,
                     system          exporting to excel
Employment data       Online          Downloadable
                                           Excel
Cost data             Online           Downloadable
                                            Excel
Infrastructure        Online          GIS maps and
                                     illustrated maps
Commentary on     Online, in print        Narrative
                        18
the economy
What Data Should I
Measure About My
  Organization?


        19
Key organizational data
(for internal use)

1. Interactions with the organization
   a.   Web visits
   b.   Inquiries and companies served

2. Impact of the organization
   a.   Projects completed
   b.   Jobs created/influenced
   c.   Capital investment

3. Other operating metrics


                                         20
Offer to Webinar Attendees:

 Benchmark your community‟s activity against
   similarly sized communities




   http://Atlas2012BenchmarkingSurvey.questionpro.co
     m
                         21
Sample report




                22
How Should I Go About
  Selecting Targeted
      Industries?


          23
How to select targeted industries

•The easy way: Use the industries that states and regions
you are in have selected

•The hard way: Do your own research, and do positioning
statements for each industry. If you have no differentiators
for an industry, don‟t select the industry.

•The expensive way: Hire a firm for a 3-9 month study



                              24
How to use data to position your community
 competitively
                                    For: Aerospace, Biomedical
Positioning is answering the
                                    location decision makers
following questions:
                                    Who need: Highly technical
                                    workforce, competitive labor
Who are my target customers?
                                    costs, and access to intl. airport
What are their needs?
                                    Houston is: a large region
What type of community are
                                    That offers: Workforce trained
we in their minds?
                                    by NASA and the Texas Medical
What needs of theirs do we
                                    Center, and a cost of doing
meet?
                                    business that is 5% below the
What needs of theirs do we
                                    national average
meet better than other
                                    Unlike: Other large
communities?
                                    cities, Houston has a larger
                                    workforce pool at costs as much
                                    as 30% less than comparable
                               25   coastal communities.
DIY: Foundation for positioning

1. Decide on your audience
2. Understand their drivers and needs
3. Understand who your comparison communities are
4. Do the research on yourself and the other communities
5. Find out the one or two unique elements of your
   community



                             26
Who in the Organization
Should Do This Work?



           27
Roles in the organization (in house)

   Title      Research they         Key audience
                 access                served
Executive           All          All, including investors,
                                        stakeholders
Business      Product research        Relocating, and
Development                      Expanding companies
Marketing     Product research        Relocating, and
                                 Expanding companies
Research            All           Internal and external
                                       audiences
                          28
What Tools Make it
 Easier For Me?



         29
What tools are available to you to
understand your community?
Government Sources        Private sources




                     30
Tools to gather organizational data




                 31
What Should I Outsource
 Versus do In House?



           32
What should I outsource vs. do myself?

      Data          Do in house   Outsource
 Comparative                         X
 product data
 Time series            X
 product data and
 narrative
 Organizational         X
 data


                        33
Questions We Will Answer
1. What data should I measure about my community?
2. Who are the audiences for the data I produce?
3. What formats do those consumers want information in?
4. How to use data to position your community
5. What data should I measure about my organization?
6. How should I go about selecting targeted industries?
7. Who in the organization should do this work?
8. What tools make it easier for me?
9. What should I outsource versus do in house?
                           34
Contact Atlas


                                            Contact information:
                                                          1128 Grant Street
                                                         Denver, CO 80203
                                                 Contact: Melissa Pasquale
                                                     t: 303.292.3300 x 223
                                           melissap@Atlas-Advertising.com
 In the event of a water landing, I             www.Atlas-Advertising.com
 have been designed to serve as a
 flotation device.
 --DATA, Star Trek: Insurrection

                                      35

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IEDC Marketing and Attraction: Understanding the Product

  • 1. IEDC Marketing and Attraction: Understanding the Product 1
  • 2. I Data 2
  • 3. Questions We Will Answer 1. What data should I measure about my community? 2. Who are the audiences for the data I produce? 3. What formats do those consumers want information in? 4. How to use data to position your community 5. What data should I measure about my organization? 6. How should I go about selecting targeted industries? 7. Who in the organization should do this work? 8. What tools make it easier for me? 9. What should I outsource versus do in house? 3
  • 4. Download the slides, listen to the video, continue the dialogue • Continue the Conversation: – Follow us on Twitter: www.twitter.com/AtlasAd – Tweet questions using hashtag #AskAtlas – Join Next Gen Economic Development Marketers LinkedIn Group • View and share the slides with your colleagues (available now): http://bit.ly/fQB6hC 4
  • 5. What Data Should I Measure about my Community? 5
  • 6. Don‟t reinvent the wheel – start where others have left off Demographics Four year colleges Labor Union information Labor Force Community colleges Transportation assets Employment by Vocational/ technical Real estate industry centers occupancy New companies to the Payroll costs by Utilities area industry Military bases Average salary by Environmental occupation information Research institutions Workers comp costs Government International resources Quality of Life Available Real Estate 6 http://www.iedconline.org/?p=data_standards
  • 7. Who Are the Audiences for the Data I Produce? 7
  • 8. Consider your audience when spending your time: 1. Site selectors and companies value workforce, labor, cost, and other comparative data. 2. Your investors, stakeholders, and other local businesses want to know about the performance of the economy over time. 8
  • 9. Tracey Hyatt Bosman • Midwest Practice Leader – Biggins, Lacy and Shapiro • Based in Chicago, IL • Former economic developer • Specializes in renewable energy and data centers 9
  • 10. What Tracey needs and doesn‟t need What We Need What We Don‟t • Contact information • General labor statistics • Incentive programs • Secondary source wage • Tax rates information • Recent announcements • Real estate listings • Industry-targeted info • Rankings • Map of your territory • Distance to other major • Largest employers cities • Area colleges and universities 10
  • 11. Keith Gendreau • Based in Cushman & Wakefield‟s headquarters in New York City, NY, moving to Minneapolis this fall • Consulting Manager within C&W‟s Global Business Consulting division • Geographer by Trade. Master‟s Degree in Economic Development • Very specialized skills in GIS analysis and tools 11
  • 12. Site Selection Trends • The location strategy process has remained largely unchanged over the past decade. What has changed are the timeframe and tools for which to deliver results and recommendations. Today, more so than ever, clients are: • Making decisions quickly and efficiently; • Seeking available buildings meeting specific requirements; • Cost sensitive (labor, utilities, freight, occupancy, incentives offset); and, • Interested in the „bottomline‟ operating cost vs. non-cost environment classic tradeoff. • General Trends • C&W Business Consulting has experienced a significant uptick in site selection activity by foreign companies seeking to manufacture products locally in the United States vs. abroad • Exchange rates and rising transportation costs a possible contributing factor to foreign interest • Continued revelation of spatial integration of data 12
  • 13. Decision Support Data Sources and Tools • C&W Global Business Consulting maintains the most up to date demographic databases and spatial analysis tools to execute projects of this type. Geographic Information Systems (GIS) Mapping Comprehensive demographic and segmentation database Comprehensive Industry employment forecast, population mobility data Location specific wage database Spatial and non-spatial data integration C&W Team, 150+ years of specific relevant experience 13
  • 14. Case Study 1: Workforce Analysis • Situation: – Headquarters relocation from Midwest – Includes a new showcase manufacturing facility – Critical international air service requirement • Once 2 priority metros were identified, a sub-market location screen was conducted: – Headquarters • “Cluster” analysis focused on satisfying executive lifestyles including, quality- of-life, commute times, and airport access. – Manufacturing Facility • Facility must reside within 45-60 minutes of the new headquarters. Human resources driven, other key considerations include sites/buildings and incentives. • Results support: • Site recommendations for due-diligence field study (define top two headquarters and three manufacturing in order of preference) • Viability of least preferred markets 14 • Likelihood and magnitude of incentive benefits
  • 15. Case Study 1: Workforce Analysis • To identify best HQ submarkets, the analysis focused on resident characteristics aligned with relocatee demographics and quality-of-life indicators. • Plotting of “executive lifestyle clusters” (green shading) within a 60-minute drivetime of Philadelphia airport. • Client expressed interest in considering the Navy Shipyard as a possible co-location scenario for both manufacturing and headquarters operations. • Radnor submarket & vicinity identified as optimally positioned for maximum regional commutable executive housing options. 15
  • 16. Your local stakeholders want your opinion and analysis 1. What are the trends in the local economy? 2. What does this data mean? 3. What does it mean for their business? LAEDC: 25,000 person mailing list, updates sent weekly 16
  • 17. What Formats Do Those Consumers Want Information in? 17
  • 18. Sample Formats and Delivery Delivery Data Format method Workforce data Online, in GIS In GIS system, system exporting to excel Employment data Online Downloadable Excel Cost data Online Downloadable Excel Infrastructure Online GIS maps and illustrated maps Commentary on Online, in print Narrative 18 the economy
  • 19. What Data Should I Measure About My Organization? 19
  • 20. Key organizational data (for internal use) 1. Interactions with the organization a. Web visits b. Inquiries and companies served 2. Impact of the organization a. Projects completed b. Jobs created/influenced c. Capital investment 3. Other operating metrics 20
  • 21. Offer to Webinar Attendees: Benchmark your community‟s activity against similarly sized communities http://Atlas2012BenchmarkingSurvey.questionpro.co m 21
  • 23. How Should I Go About Selecting Targeted Industries? 23
  • 24. How to select targeted industries •The easy way: Use the industries that states and regions you are in have selected •The hard way: Do your own research, and do positioning statements for each industry. If you have no differentiators for an industry, don‟t select the industry. •The expensive way: Hire a firm for a 3-9 month study 24
  • 25. How to use data to position your community competitively For: Aerospace, Biomedical Positioning is answering the location decision makers following questions: Who need: Highly technical workforce, competitive labor Who are my target customers? costs, and access to intl. airport What are their needs? Houston is: a large region What type of community are That offers: Workforce trained we in their minds? by NASA and the Texas Medical What needs of theirs do we Center, and a cost of doing meet? business that is 5% below the What needs of theirs do we national average meet better than other Unlike: Other large communities? cities, Houston has a larger workforce pool at costs as much as 30% less than comparable 25 coastal communities.
  • 26. DIY: Foundation for positioning 1. Decide on your audience 2. Understand their drivers and needs 3. Understand who your comparison communities are 4. Do the research on yourself and the other communities 5. Find out the one or two unique elements of your community 26
  • 27. Who in the Organization Should Do This Work? 27
  • 28. Roles in the organization (in house) Title Research they Key audience access served Executive All All, including investors, stakeholders Business Product research Relocating, and Development Expanding companies Marketing Product research Relocating, and Expanding companies Research All Internal and external audiences 28
  • 29. What Tools Make it Easier For Me? 29
  • 30. What tools are available to you to understand your community? Government Sources Private sources 30
  • 31. Tools to gather organizational data 31
  • 32. What Should I Outsource Versus do In House? 32
  • 33. What should I outsource vs. do myself? Data Do in house Outsource Comparative X product data Time series X product data and narrative Organizational X data 33
  • 34. Questions We Will Answer 1. What data should I measure about my community? 2. Who are the audiences for the data I produce? 3. What formats do those consumers want information in? 4. How to use data to position your community 5. What data should I measure about my organization? 6. How should I go about selecting targeted industries? 7. Who in the organization should do this work? 8. What tools make it easier for me? 9. What should I outsource versus do in house? 34
  • 35. Contact Atlas Contact information: 1128 Grant Street Denver, CO 80203 Contact: Melissa Pasquale t: 303.292.3300 x 223 melissap@Atlas-Advertising.com In the event of a water landing, I www.Atlas-Advertising.com have been designed to serve as a flotation device. --DATA, Star Trek: Insurrection 35

Editor's Notes

  1. You must understand your product before you can market it.As economic developers your product is your community. And one way you come to understand your community is by analyzing the data, the facts that tell the story of your product.Are any of you economists? Do you have economists on staff at your organizations? Are you afraid of the word “data”?I am not an economist and I have sat through many painful economic reviews in my short career – anyone agree? So this presentation could be the least exciting one of the day, but my goal is to help you learn to appreciate and embrace data. It’s not scary it is helpful! Data helps you be an honest marketer, not a cheesy salesman.
  2. So, I’m a bit of a trekky and I love Data! And every time I say data I think of this guy. I can’t help it.
  3. This is what she said. This goes back to the qualitative versus quantitative data. The site selectors have all the quantitative stuff. What they need from you is the qualitative data that they cannot take the time to track down when they are in the midst of a fast paced project.
  4. The point here is that the timeframe for site selection has dramatically decreased in recent years which we all know. So the site selectors need your help to get their jobs done fast. If you have good data, you will look good, your community will look good and they will want to work with you in the future. Also on this slide is property data. How do you all collect property data and keep it up to date? (discussion)This is one of the most challenging types of data we contend with because it changes more than any of the other data.
  5. This slide is to my point that the site selectors have the quantitative data – they have all they need and more because they have all these tools in house. But you better be prepared to tell them who has expanded or contracted in your market in the last 5 years because that’s a lot harder for them to find out.
  6. Here is a case study from Keith so that you can catch a glimpse into their thought process. How do they use the data? In this case the project was a mfg company looking for a new headquarters and a showcase mfg facility. They did a whole analysis around the “executive lifestyle” clusters and found the best places to live…
  7. Benchmarking! Another thing economists love! We have started this benchmarking project, again, my boss being an economist, and we’d love for all of you to participate. It gives you a chance to see how you stack up against other communities of your same size.Just go to this site or scan the code here to get started.