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Open innovation:
making the best of collective intelligence
      in a socialized organization


     a presentation by Andrew Filev, CEO at Wrike
1.   Intro: what is open innovation?
2.   What drives open innovation in business
3.   Key advantages of open innovation
4.   Lessons learnt in business software space
The term was introduced in 2003
by Henry Chesbrough:
   “…a paradigm that assumes that
   firms can and should use external
   ideas as well as internal ideas, as
   the firms look to advance their
   technology.”
Innovation process extends by involving employees from
     other departments and external collaborators
Research     Suppliers
        firms

  Universities   End users



Other industry   Independent
       players   professionals
CLOSED INNOVATION                  OPEN INNOVATION
Hire the best dedicated            Gather input from outside the
professionals                      department and company

Research held fully in-house       External research and
                                   feedback
In-house innovation is the first   Find new paths to the market
to get to the market

Speed of delivering innovation     More open business model is
to the market is key               key to outplaying competition
   Expansion of remote work
66% expect a
fully virtual        Increasing mobility of workers
office within a
few years
                     Socialization of the enterprise
                     Globalization of business
                     Growing market competition
   Multi-language open innovation
                                       platform
                                      Includes product development,
                                       packaging, commerce, etc.
                                      1,000+ innovation partners –
                                       vendors, suppliers, universities
Pulsonic toothbrush - one of the
numerous success stories
   Annual competition for
    individuals
   Ideas for innovating customer
    service, green tech, “out-of-
    the-box” ideas
   Open idea pool with 200+
    submissions
Gathering more ideas       Wider brand recognition
                           (through partners)

Plugging into the best     Better insight into
talents globally           customer needs

Increase cost-efficiency   New paths to market

More feedback, quicker     Improving customer
loop                       relations
Innovating together with the customers is key to
delivering a “comfort” system they will actually use
   Feature suggestion
    forums
   Customer surveys
   Website feedback forms
   Private beta testing
   User-driven localizations
   API (integrations, add-
    ons)
Andrew Filev, CEO at Wrike
www.linkedin.com/in/filev
www.wrike.com/projectmanagement




           Thank you for your attention!

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Open innovation: Making the best of collective intelligence in a socialized organization

  • 1. Open innovation: making the best of collective intelligence in a socialized organization a presentation by Andrew Filev, CEO at Wrike
  • 2. 1. Intro: what is open innovation? 2. What drives open innovation in business 3. Key advantages of open innovation 4. Lessons learnt in business software space
  • 3. The term was introduced in 2003 by Henry Chesbrough: “…a paradigm that assumes that firms can and should use external ideas as well as internal ideas, as the firms look to advance their technology.”
  • 4. Innovation process extends by involving employees from other departments and external collaborators
  • 5. Research Suppliers firms Universities End users Other industry Independent players professionals
  • 6. CLOSED INNOVATION OPEN INNOVATION Hire the best dedicated Gather input from outside the professionals department and company Research held fully in-house External research and feedback In-house innovation is the first Find new paths to the market to get to the market Speed of delivering innovation More open business model is to the market is key key to outplaying competition
  • 7. Expansion of remote work 66% expect a fully virtual  Increasing mobility of workers office within a few years  Socialization of the enterprise  Globalization of business  Growing market competition
  • 8.
  • 9. Multi-language open innovation platform  Includes product development, packaging, commerce, etc.  1,000+ innovation partners – vendors, suppliers, universities Pulsonic toothbrush - one of the numerous success stories
  • 10. Annual competition for individuals  Ideas for innovating customer service, green tech, “out-of- the-box” ideas  Open idea pool with 200+ submissions
  • 11. Gathering more ideas Wider brand recognition (through partners) Plugging into the best Better insight into talents globally customer needs Increase cost-efficiency New paths to market More feedback, quicker Improving customer loop relations
  • 12. Innovating together with the customers is key to delivering a “comfort” system they will actually use
  • 13. Feature suggestion forums  Customer surveys  Website feedback forms  Private beta testing  User-driven localizations  API (integrations, add- ons)
  • 14. Andrew Filev, CEO at Wrike www.linkedin.com/in/filev www.wrike.com/projectmanagement Thank you for your attention!