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如何將數位科技融入教學


   Matte wu



Copyright 2008 Adobe Systems Incorporated. All rights reserved.
數位教學


     隨著電腦應用及網際網路的的快速發
      展,數位教學的應用也越來越普及。
     如何使用一些數位工具作為教學上的應
      用。是今天講述的主題。




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
數位教學


     使用的工具當然就是軟體,軟體分別付
      費、免費、共享的…。介紹會以容易取
      得為主。
     此外還有一些數位平台的應用,也是方
      便教學使用上的利器。




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Zoomit




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Zoomit 桌面的放大鏡

                                                                     電腦裡的放大鏡。
                                                                     免安裝、免費使用攜帶方便。
                                                                     簡報時可以任意縮放。
                                                                     直接在「螢幕」上註記。
                                                                     http://technet.microsoft.com/e
                                                                      n-
                                                                      us/sysinternals/bb897434.asp
                                                                      x




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
利用 Chrome 下載 Youtube 影片




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
     首先先至以下網址,下載 YouTube Download
     http://userscripts.org/scripts/show/62634




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
   下載後是一個 Java
                                                                      Script 。
                                                                     拖拉至 Crome 的擴充
                                                                      功能裡即可。




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
   進入 YouTube 重新整
                                                                      理頁面,立即會增加
                                                                      一個 Download 的按
                                                                      鈕。
                                                                     點選可以下載該影片
                                                                      的各種品質、尺寸。
                                                                     就算離線也可以使用
                                                                      下載的影片播放。




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
關於雲端的服務




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
     「雲端」只的就是網際網路,來由是因為電腦工程師在繪製網路結構時
      ,常會把「雲」表示網域、 Internet 。




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
     所以雲端科技就是一種透過網際網路取得遠端主機提供服務的一種技術
      。
     隨著手持裝置的普及,當數位內容上了雲端,意味著無論到何處,只要
      可以連上網路,即可取得各種數位內容。




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Slideshare 簡報分享平台




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
slideshare




     可上傳各式投影片資料: Powerpoint ( .ppt )、 PDF 等。
     具備外嵌語法,可以放到個人部落格。
     支援 iPad 、 iPhone 。可以利用這些平台播放簡報。




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
     只需註冊,即可上傳簡報。
     就算沒有 Powerpoint ,只要可以上網,即可使用簡報。可全螢幕播放!
     還可以分享、下載原始簡報檔。


Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Acrobat.com
                                                  優質的線上服務




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
有效使用 Adobe PDF




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
全球普及最廣




                                      Adobe Reader                Flash Player



                                       18 億
                             PC 與 裝置

Source: NPD December 2005

Copyright 2008 Adobe Systems Incorporated. All rights reserved.
全球普及最廣

                                                                     任何作業平台都能存取
                                                                     與原文一致性
                                                                     可離線作業
   Adobe Reader                                                      表單 (XML 資料結構 )
                                                                     免費取得
                                                                     支援紙本及數位媒體

   Flash Player

Copyright 2008 Adobe Systems Incorporated. All rights reserved.
 PDF (1993 - Now)                           Flash (1996 - Now)
                                 全球流通超過 10 億份 PDF                           每天 1,200 萬個安裝


    90% PCs                                                       98% PCs

7 億個 PC
5 億個 裝
置
  • 跨平台 : Windows 2000, XP, XP Tablet, Mac OS, Solaris, IBM AIX,
        HP-UX, Debian, Red Hat, SuSE, Turbo-Linux & Asianux,
        Symbian OS, Windows Mobile, Linux, Palm OS, WinCE, Qtopia
  • 標準化 : AIIM, ANSI, ACORD, BSI, IEEE, ICH, ISO, JSA, MISMO, NFF, OASIS,
  ORIGO Services, PISCES, UN/CEFACT,
          iNEMI, RosettaNet, W3C, XBRL.org, XML.org, FDA, NARA, AFB, GSA,
  NFF, HL7, PDF/A, PDF,X, PDF/E,
          PDF/UA, PDF/H, PDF 1.7 (ISO 32000), PostScript, XMP, JDF, U3D,
  SVG
Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Adobe PDF – 讓您與世界接軌                                                                 ISO 文
                                                                                      管


               90 % 長期保存的掃描文件 (PDF)
               89 % 文書檔案的發佈與保存
               (PDF)

                                                                  2009/01/14
                                                                  — AIIM (企業內容管理的國際授權單
               位)


Copyright 2008 Adobe Systems Incorporated. All rights reserved.
PDF 已由業界標準邁向正式的官方標準
                                                                    列印標準 (Print Exchange)          永久保存 (Archive)
            Adobe PDF                                                        PDF/X                     PDF/A
                          1993                                       2001 (ISO 15929, ISO 15930)    2005 (ISO19005-1)




        醫療 (Healthcare)                                                工程 (Engineering)            Open document
                    PDF/H                                                    PDF/E                    PDF 1.7
AIIM/ASTM BP01-2008, Best Practices                                       2008 (ISO 24517)          2008 (ISO 32000-1)




  Copyright 2008 Adobe Systems Incorporated. All rights reserved.
永久保存     (Archive)          PDF/A


                                                                  工程圖   (Engineering)         PDF/E


                                                                  列印標準     (Print Exchange)   PDF/X



                                                                  開放標準     (Open Document)    PDF 1.7
                                                                                                        ®




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
建立生 PDF




                                                                            ®




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
PDF 文件的製作產生




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
PDF 文件夾




                                                                            ®




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
PDF 文件夾




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
數不完的附件檔、壓縮檔 …




                                                                  附件




                                                                       壓縮檔


Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Acrobat 9 – PDF 文件夾


 PDF 文件夾 = 一個 PDF                                                    綜合各種內容格式
                                                                     透過樣式,增加瀏
                                                                      覽豐富性
                                                                     縮圖、標題、摘要
                                                                      提供更多資訊




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
PDF 文件夾 首頁導覽模式




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
PDF 文件夾 清單導覽模式




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
PDF 文件夾 預覽檔案模式




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Adobe PDF 文件夾作業流程




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
紙本                             Email 備份      設計圖    簡報 + Video 其他檔案



                                                                              結構性  壓縮
                                                                  專案文件夾       可搜尋  快速檢視




                      管理者對象                                       技術者對象          簡報對象




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
產品資料                                    互動內容   電子表單       數位學習



                                                                                 結構性  壓縮
                                                                    業務文件夾        可搜尋  快速檢視




                             企劃報告                                    客戶關係           教育訓練




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
長期永久保存                                           新舊版本比較   協同審核   敏感資訊保護



                                                                               結構性  壓縮
                                                                    協作文件夾      可搜尋  快速檢視




                    閱覽及保存                                           文件資安控管        審核及資料收集




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
原生支援 FLASH 格式




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
令人提心吊膽的多媒體播放…




                                                                  沒有播放程式



                                         連結問題
                                                                    路徑問題

Copyright 2008 Adobe Systems Incorporated. All rights reserved.
(2) Acrobat 9 – 原生支援 Flash 格式

                                                                     高度吸引力
                                                                      -豐富多媒體
                                                                      -跨平台
                                                                     發揮影片與應用
                                                                      程式能力
                                                                     穩定的播放功能,
                                                                      不需要特殊播放器

                                                                  解決跨平台播放問題
                                                                  不同機器播放都相容




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Acrobat 9 – 影片加註




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
PDF 組成技術




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
精靈化的表單製作與回收




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
(3) Acrobat 9 – 表格製作、追蹤、統計,完全不需要 IT 參與

                                                                     快速產生可填寫表
                                                                      單-由紙
                                                                      本、 Word 、
                                                                        Excel
                                                                     分發表格
                                                                     追蹤回函情況
                                                                     產生可供分析的資
                                                                      料




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
電子表單應用流程




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
OCR 的修復技術




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
(4) Acrobat 9 – 紙本掃描  可搜尋的向量文字

                                                                  Adobe PDF
     原始掃描品質                                                       • 文字辦識,支援 40 國語
                                                                  言
                                                                  • ClearScan :向量文字輸出




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
OCR 文字辨識




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
精確的文件比較




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
(5) Acrobat 9 – 精準無比的「比較文件」




                                                                  例如:
                                                                     刪除頁、換行




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
文件保全與數位立可白




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Acrobat 9 – 密文 ( 數位立可白 )

                                                                         清除隱藏資料
                                                              密文             Metadata ( 摘要 / 元資料 )
                                                              數位立可白
                                                                             注釋和標注
                                                                             書籤
                                                                             隱藏的文字
                                                                             刪除或裁切的內容




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
移除性內容 / 密文工具




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
文件保全




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
更精確的內容導出




Copyright 2008 Adobe Systems Incorporated. All rights reserved.
Acrobat 9 – 更精準的 Word, Excel 輸出


     Adobe PDF  Word                                             Adobe PDF  Excel




Copyright 2008 Adobe Systems Incorporated. All rights reserved.

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00

  • 1. 如何將數位科技融入教學 Matte wu Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 2. 數位教學  隨著電腦應用及網際網路的的快速發 展,數位教學的應用也越來越普及。  如何使用一些數位工具作為教學上的應 用。是今天講述的主題。 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 3. 數位教學  使用的工具當然就是軟體,軟體分別付 費、免費、共享的…。介紹會以容易取 得為主。  此外還有一些數位平台的應用,也是方 便教學使用上的利器。 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 4. Zoomit Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 5. Zoomit 桌面的放大鏡  電腦裡的放大鏡。  免安裝、免費使用攜帶方便。  簡報時可以任意縮放。  直接在「螢幕」上註記。  http://technet.microsoft.com/e n- us/sysinternals/bb897434.asp x Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 6. 利用 Chrome 下載 Youtube 影片 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 7. 首先先至以下網址,下載 YouTube Download  http://userscripts.org/scripts/show/62634 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 8. 下載後是一個 Java Script 。  拖拉至 Crome 的擴充 功能裡即可。 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 9. 進入 YouTube 重新整 理頁面,立即會增加 一個 Download 的按 鈕。  點選可以下載該影片 的各種品質、尺寸。  就算離線也可以使用 下載的影片播放。 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 10. 關於雲端的服務 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 11. 「雲端」只的就是網際網路,來由是因為電腦工程師在繪製網路結構時 ,常會把「雲」表示網域、 Internet 。 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 12. 所以雲端科技就是一種透過網際網路取得遠端主機提供服務的一種技術 。  隨著手持裝置的普及,當數位內容上了雲端,意味著無論到何處,只要 可以連上網路,即可取得各種數位內容。 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 13. Slideshare 簡報分享平台 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 14. slideshare  可上傳各式投影片資料: Powerpoint ( .ppt )、 PDF 等。  具備外嵌語法,可以放到個人部落格。  支援 iPad 、 iPhone 。可以利用這些平台播放簡報。 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 15. 只需註冊,即可上傳簡報。  就算沒有 Powerpoint ,只要可以上網,即可使用簡報。可全螢幕播放!  還可以分享、下載原始簡報檔。 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 16. Acrobat.com 優質的線上服務 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 17. Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 18. Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 19. 有效使用 Adobe PDF Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 20. 全球普及最廣 Adobe Reader Flash Player 18 億 PC 與 裝置 Source: NPD December 2005 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 21. 全球普及最廣  任何作業平台都能存取  與原文一致性  可離線作業 Adobe Reader  表單 (XML 資料結構 )  免費取得  支援紙本及數位媒體 Flash Player Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 22.  PDF (1993 - Now)  Flash (1996 - Now)  全球流通超過 10 億份 PDF  每天 1,200 萬個安裝 90% PCs 98% PCs 7 億個 PC 5 億個 裝 置 • 跨平台 : Windows 2000, XP, XP Tablet, Mac OS, Solaris, IBM AIX, HP-UX, Debian, Red Hat, SuSE, Turbo-Linux & Asianux, Symbian OS, Windows Mobile, Linux, Palm OS, WinCE, Qtopia • 標準化 : AIIM, ANSI, ACORD, BSI, IEEE, ICH, ISO, JSA, MISMO, NFF, OASIS, ORIGO Services, PISCES, UN/CEFACT, iNEMI, RosettaNet, W3C, XBRL.org, XML.org, FDA, NARA, AFB, GSA, NFF, HL7, PDF/A, PDF,X, PDF/E, PDF/UA, PDF/H, PDF 1.7 (ISO 32000), PostScript, XMP, JDF, U3D, SVG Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 23. Adobe PDF – 讓您與世界接軌 ISO 文 管 90 % 長期保存的掃描文件 (PDF) 89 % 文書檔案的發佈與保存 (PDF) 2009/01/14 — AIIM (企業內容管理的國際授權單 位) Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 24. PDF 已由業界標準邁向正式的官方標準 列印標準 (Print Exchange) 永久保存 (Archive) Adobe PDF PDF/X PDF/A 1993 2001 (ISO 15929, ISO 15930) 2005 (ISO19005-1) 醫療 (Healthcare) 工程 (Engineering) Open document PDF/H PDF/E PDF 1.7 AIIM/ASTM BP01-2008, Best Practices 2008 (ISO 24517) 2008 (ISO 32000-1) Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 25. 永久保存 (Archive) PDF/A 工程圖 (Engineering) PDF/E 列印標準 (Print Exchange) PDF/X 開放標準 (Open Document) PDF 1.7 ® Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 26. 建立生 PDF ® Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 27. PDF 文件的製作產生 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 28. PDF 文件夾 ® Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 29. PDF 文件夾 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 30. 數不完的附件檔、壓縮檔 … 附件 壓縮檔 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 31. Acrobat 9 – PDF 文件夾 PDF 文件夾 = 一個 PDF  綜合各種內容格式  透過樣式,增加瀏 覽豐富性  縮圖、標題、摘要 提供更多資訊 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 32. PDF 文件夾 首頁導覽模式 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 33. PDF 文件夾 清單導覽模式 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 34. PDF 文件夾 預覽檔案模式 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 35. Adobe PDF 文件夾作業流程 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 36. 紙本 Email 備份 設計圖 簡報 + Video 其他檔案  結構性  壓縮 專案文件夾  可搜尋  快速檢視 管理者對象 技術者對象 簡報對象 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 37. 產品資料 互動內容 電子表單 數位學習  結構性  壓縮 業務文件夾  可搜尋  快速檢視 企劃報告 客戶關係 教育訓練 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 38. 長期永久保存 新舊版本比較 協同審核 敏感資訊保護  結構性  壓縮 協作文件夾  可搜尋  快速檢視 閱覽及保存 文件資安控管 審核及資料收集 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 39. 原生支援 FLASH 格式 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 40. 令人提心吊膽的多媒體播放… 沒有播放程式 連結問題 路徑問題 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 41. (2) Acrobat 9 – 原生支援 Flash 格式  高度吸引力 -豐富多媒體 -跨平台  發揮影片與應用 程式能力  穩定的播放功能, 不需要特殊播放器 解決跨平台播放問題 不同機器播放都相容 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 42. Acrobat 9 – 影片加註 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 43. PDF 組成技術 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 44. 精靈化的表單製作與回收 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 45. (3) Acrobat 9 – 表格製作、追蹤、統計,完全不需要 IT 參與  快速產生可填寫表 單-由紙 本、 Word 、 Excel  分發表格  追蹤回函情況  產生可供分析的資 料 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 46. 電子表單應用流程 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 47. OCR 的修復技術 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 48. (4) Acrobat 9 – 紙本掃描  可搜尋的向量文字 Adobe PDF 原始掃描品質 • 文字辦識,支援 40 國語 言 • ClearScan :向量文字輸出 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 49. OCR 文字辨識 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 50. 精確的文件比較 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 51. (5) Acrobat 9 – 精準無比的「比較文件」 例如:  刪除頁、換行 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 52. 文件保全與數位立可白 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 53. Acrobat 9 – 密文 ( 數位立可白 )  清除隱藏資料 密文  Metadata ( 摘要 / 元資料 ) 數位立可白  注釋和標注  書籤  隱藏的文字  刪除或裁切的內容 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 54. 移除性內容 / 密文工具 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 55. 文件保全 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 56. 更精確的內容導出 Copyright 2008 Adobe Systems Incorporated. All rights reserved.
  • 57. Acrobat 9 – 更精準的 Word, Excel 輸出 Adobe PDF  Word Adobe PDF  Excel Copyright 2008 Adobe Systems Incorporated. All rights reserved.

Editor's Notes

  1. The foundation of Adobe Enterprise Solution is the pervasive client adoption our client runtime environments Adobe Reader is found on 89% of all Internet connected desktops Flash Player is found on 97% of all Internet connected desktops This pervasive reach means that enterprises can rely on these technologies to deliver an improved user experience and advanced functionality to the widest possible audience, both inside the enterprise, and to customers and partners, across any leading operating system.
  2. The foundation of Adobe Enterprise Solution is the pervasive client adoption our client runtime environments Adobe Reader is found on 89% of all Internet connected desktops Flash Player is found on 97% of all Internet connected desktops This pervasive reach means that enterprises can rely on these technologies to deliver an improved user experience and advanced functionality to the widest possible audience, both inside the enterprise, and to customers and partners, across any leading operating system.
  3. Essence of slide – set up the trends that are happening today that will dramatically impact (company X) knowledge workers. The life of a knowledge worker is ever-changing: interacting with different tasks and projects, communicating with different colleagues, and generating and consuming different information on a daily basis. (the challenge for knowledge workers & business) The challenge for knowledge workers is keeping up with the changing face and changing pace of knowledge work. The modern workplace is intimately connected and dependent on interactions with co-workers, business partners, and customers. Knowledge workers must communicate with a broad range of colleagues, partners, and vendors frequently over long distances and across time zones. With busy schedules and increased responsibilities, windows of opportunity for communications between knowledge workers are often scarce. Knowledge workers are spending more time at work because of the availability of technology (e-mail/Internet) and feel overloaded with information. Technology is pervasive in knowledge work. As technology sets out to solve or improve a situation, it often creates a boundary as distributed colleagues may have entirely different infrastructures, resulting in delays due to firewall issues, format, or operating system differences. You can add these statistics to reinforce (all data points from KW Harris Poll 2007, USA specific) Today’s knowledge worker works from his/her office (95%) but also works from home (39%), a different company site (16%) or partner/customer site (10%) at least once every 2 weeks – how well are you able to support this new “mobile” workforce? (KW Harris Poll 2007) 60% of knowledge workers say they are at least somewhat overloaded with information during a typical work day (KW Harris Poll 2007) Email is the most frequently used form of communication for collaboration. 54% of you experience challenges exchanging email with attachments due to file size and format incompatibility. 40% of you have challenges maintaining version control Over half of knowledge workers work on more than one project team at a time 85% of knowledge workers are required by their companies to keep documents and files confidential. Yet 1/3 report sharing over half the documents they create with people outside their organization 60% of knowledge workers consider it extremely/very important to deliver a combined set of documents that is easy to access, navigate and read. The typical knowledge worker needs 2.5 people to provide feedback on documents which they create. 64% said their top challenge was the time it takes people to respond