3. Linking Technology to Business Lower OpEx, Optimize CapEx Expand Customer Base, Grow Speed Time to Market Launch new Apps and Services with Ease Mitigate Risks, Maximize Security Improve Corporate Responsibility Drive Growth via Efficient System Utilization Manage Sprawling IT infrastructure More Easily Allocate Resources Maximize Uptime Secure and Protect Sun Professional Services Contain Energy Costs The Technology The Business
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10. Trusted IT Consulting Services Easy as 1-2-3-4 Plan and Build Customized On-Going Support, Remote Management and Training Workshops, Assessments and Collaboration Manage Architect Implement Established Practices, IP, Methodologies, Experiences Assess Proven Expertise that Helps You Every Step of The Way
11. Sun’s Professional Services Portfolio IT Consulting Product Consulting Sun TM Rapid Solutions ASSESS, ARCHITECT, IMPLEMENT, MANAGE
12. Sun’s Professional Services Portfolio ASSESS, ARCHITECT, IMPLEMENT, MANAGE Server Services Storage Services Software Services Identity Management HPC Virtual Desktop Datacenter Webtier HPC Cloud Computing Consolidation Migration Virtualization SOA Identity Management Custom Consulting IT Consulting Product Consulting Sun TM Rapid Solutions
13. IT Consulting Product Consulting Sun TM Rapid Solutions Services Designed to Meet Your Unique Needs Best for: Clients with complex project scope or strategic IT projects Benefits: Customized solution built to meet customer requirements Examples: Datacenter Strategy and Design projects, or Compliance consulting Best for: Clients who are adding new Servers and Storage to their environment Benefits: Reduce risk, Implement quickly, Utilize best practices for Sun's innovative technology Examples: N ew server implementation in mission critical environment Best for: Clients who need to efficiently implement an integrated Systems and Services IT solution Benefits: Proven, pre-architected, and scalable solution, speed to market Examples: New HPC compute cluster with integrated systems, software and support
21. Collaboration, Identify Target State and Gap Analysis SunScope - Expert Project Delivery Sun Helps You Every Step of the Way Solution Identification and Selection Solution Engineering Construction, Validation and Monitoring Customized On-Going Support, Remote Management Training 1. Discovery 2. Synthesis 3. Design 4. Execute and Realize 5. Sustain
The IT linkage to the business varies depending upon the maturity of the company and organization with whom we interact. It is our role to blur the lines and to cross the boundaries within IT and within the customers business so that the customer is gaining the insight that we bring to the success of their business. As the trusted advisor it is our role to be sure that the customer clearly sees the path to success for their business, that the path reflects the level of investment justified by the return and that the time frame is achievable so that business execution and business strategy are aligned.
Sun Professional Services aligns your business goals with your technology strategy to drive velocity and maximize value. Sun is the trusted advisor who understands your needs and requirements before developing the right solution for you. The first step is understanding what your goals are, then building an IT strategy to support them.
After reviewing your your key objectives (What's Important to you Slide #4), let's discuss where we can help. Here is a list of key strategies that our Professional Services consultants have particular expertise in. (NOTE: Review a few bullets as examples. Encourage the customer to add additional strategies.) For more detail into elaborate examples of each of these 4 business benefits, please refer to the PS Message Matrix which can be found at https://confluence.sfbay:8443/confluence/display/svcsmktg/Services+Marketing+for+Professional+Services
Link to reference: http://www.sun.com/customers/index.xml?c=tigr.xml
Link to reference: http://www.sun.com/customers/index.xml?c=greenville.xml
Link to reference: http://www.sun.com/customers/index.xml?c=michigan.xml
Link to reference: http://www.sun.com/customers/index.xml?c=linkedin.xml
Sun’s Architect, Implement, and Manage (AIM) methodology defines how Sun’s project managers and delivery experts work on customer projects, including processes, workflows, work products, business rules, project controls, monitoring, quality, best practices, and roles and responsibilities. AIM is Sarbanes-Oxley compliant and built on internationally recognized, industry-standard Projects in Controlled Environments (PRINCE2), Project Management Institute (PMI), and IT Infrastructure Library(ITIL) methodologies. Evaluate / Assess Team with Sun Service experts to articulate a vision for IT and how it can enable your business Formulate a strategy on how to execute the vision & Inform Executive stakeholders Address issues such as regulatory compliance, operational inefficiencies and unacceptable levels of risk Architect Create an architectural roadmap that meets short term goals and your long term vision Align application requirements with IT infrastructure design Focuses on Service Level Agreements and how to achieve them Implement Optimize systems and improving business operations with configuration and tuning assistance Implement a dynamic and scalable datacenter architecture that embodies open standards Manage risk of interoperability problems in multi-vendor, heterogeneous environments Manage Choose the components of your IT infrastructure you would like us to manage. Learn how to manage change with operational excellence Sun conducts knowledge transfer and provides an open view to the activities conducted your behalf
Effective Product implementation techniques should not be overlooked. Our Product Implemenation Services offer customer the abiility to preconfigured systems that allow for easy integration and time to market.......or....the ability to get custom configured systems using our consultants who utilize best practices and implementation methodologies that help you get the most out of your new equipment. OTHER Key messages: Don't make the mistake of integrating new technology into your existing environment with out understanding how to configure and optimize it for your specific environment. Sun's implementation experts help you get the full use out of your new technology purchase. With their deep understanding of Sun's innovative technologies, our consultants are trained to implement your technology such that you can take full advantage of the new features, all while being properly installed and configured. Lower your risk of implementing new technologies by usings Sun's experts who use proven planning and reporting methodology that focuses on budget, time, and availability requirements you can be assured that your project will be implemented as expected.
Sun Rapid Solutions offer Pre-architected, scalable, and repeatable solutions built for immediate results. They are a set of ready-to-deploy solutions designed to target specific customer needs. Our rapid solutions are built using Sun IP, hardware, software, and service components that can help you to achieve high-quality implementations and get to market faster. * Accelerate your time to deployment * Ensure high quality implementations with open technologies * Scalable solutions that grow with you * Single point of contact * Leverage existing methodologies that are repeatable and proven to reduce business risk Optimized to fit your Requirements: Sun experts can conduct a workshop or assessment to determine the best solution for your specific business needs. We can develop the architectural and implementation plans necessary to create a proposal and a statement of work for you. We understand that one size doesn't fit all customers, so our experts will collaborate with you to determine the appropriate mix of professional, managed, support and learning services, along with hardware and software components to fit your specific requirements. By leveraging reusable artifacts including code, best practices, and proven methodologies, Sun will help create a customized solution to meet your unique business needs. Examples Include: Sun Compute Cluster: The Sun Compute Cluster gives you a ready-to-deploy, integrated HPC system with Sun x64 servers, high-performance networking options, and grid-ready management and resourcing software, all supported by services. Sun Managed Virtual Desktop: The Sun Managed Virtual Desktop provides a complete, pre-architected and fully integrated solution. It's offered as a service to deploy, host, manage, operate and support your virtual desktop environment. Sun Identity Provisioning Solution: The Identity Provisioning Solution is a pre-configured, high-performing platform that combines hardware, software and services components to centralize control of your secure operations and deliver robust system-wide provisioning for HR synchronization and end-user self-service.
Technology: We have core expertise in every element of the IT lifecycle from design through retirement and offer tools, technology and solutions to achieve client objectives, in a timely manner. Technologies such as open source technologies, Sun IP (i.e.: multi-core technology, Open Storage, Java technology, etc), heterogeneous network infrastructures, datacenter efficiency, innovative datacenter design, HPC and Webtier/IdM, and virtualization/optimization strategies. Knowledge: Expertise in every element of the IT lifecycle from design through retirement and offer tools, technology and solutions to achieve client objectives, in a timely manner. Consultants with skill sets in open source technologies, Sun IP (i.e.: multi-core technology, Open Storage, Java technology, etc), heterogeneous network infrastructures, datacenter efficiency, innovative datacenter design, HPC and Webtier/IdM, and virtualization/optimization strategies Processes: Project management and technicaldelivery processes that focus on managing risk \\Proven project management and delivery methodologies based on Prince2, ITIL, Six Sigma, PMI Industry-leading best practices applied to your complex IT project Benefts include: Protection for your investments in technology and training Benefits include: Consistent delivery of high-quality solutions Partners: We also leverage our partners to complement our IT consulting and technology expertise with their specialized expertise in business process re-engineering, management consulting, organizational change management, application development, and specific technical expertise (switches, networking gear, HVAC, etc) in order to provide customers with a completely seamless and integrated IT solution.
We offer a variety of services workshops designed to help you assess, strategize or conceptualize with our experts in order to help you align IT with your business goals. Utilizing an interactive workshop format, Sun consultants work with you to understand the challenges of your network infrastructure, articulate the operational vision that best meets your organization's business needs, and develop an action plan that is strongly connected to and driven from actual business requirements for getting there. Additionally, we encourage you to schedule a visit to one of our Sun Solution Centers to see how Sun's technology and expertise can be leveraged in your nextwork infrastructure..
Sun’s Architect, Implement, and Manage (AIM) methodology defines how Sun’s project managers and delivery experts work on customer projects, including processes, workflows, work products, business rules, project controls, monitoring, quality, best practices, and roles and responsibilities. AIM is Sarbanes-Oxley compliant and built on internationally recognized, industry-standard Projects in Controlled Environments (PRINCE2), Project Management Institute (PMI), and IT Infrastructure Library(ITIL) methodologies. Evaluate / Assess Team with Sun Service experts to articulate a vision for IT and how it can enable your business Formulate a strategy on how to execute the vision & Inform Executive stakeholders Address issues such as regulatory compliance, operational inefficiencies and unacceptable levels of risk Architect Create an architectural roadmap that meets short term goals and your long term vision Align application requirements with IT infrastructure design Focuses on Service Level Agreements and how to achieve them Implement Optimize systems and improving business operations with configuration and tuning assistance Implement a dynamic and scalable datacenter architecture that embodies open standards Manage risk of interoperability problems in multi-vendor, heterogeneous environments Manage Choose the components of your IT infrastructure you would like us to manage. Learn how to manage change with operational excellence Sun conducts knowledge transfer and provides an open view to the activities conducted your behalf
Sun Professional Services aligns your business goals with your technology strategy to drive velocity and maximize value. Sun is the trusted advisor who understands your needs and requirements before developing the right solution for you. The first step is understanding what your goals are, then building an IT strategy to support them.
Sun Professional Services aligns your business goals with your technology strategy to drive velocity and maximize value. Sun is the trusted advisor who understands your needs and requirements before developing the right solution for you. The first step is understanding what your goals are, then building an IT strategy to support them.
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