Shémas de la Communication Interpersonnelle

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Un guide pour comprendre les situations de communication que vous rencontrez.

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  • Shémas de la Communication Interpersonnelle

    1. 1. <ul>Les schémas de la Communication </ul>
    2. 2. <ul>Les Bases de la Communication </ul><ul>Dit Quoi ? </ul><ul>Dans quel but ? </ul><ul>Avec quels effets ? </ul><ul>Qui ? </ul><ul>A Qui ? </ul>
    3. 3. <ul>La Transmission d'information </ul><ul>Codage </ul><ul>Décodage </ul><ul>Message </ul><ul>Canal Support technique Intermédiaires Bruit </ul><ul>Verbal / Non verbal </ul>
    4. 4. <ul>Les Intentions des Acteurs </ul><ul>Choisit son mode de communication </ul><ul>Choisit ses sources d ’informations </ul><ul>Retient ce qui l ’intéresse </ul><ul>Décide ce qu’il veut transmettre </ul><ul>Conçoit </ul><ul>Émet </ul><ul>Reçoit </ul><ul>Comprend </ul>
    5. 5. <ul>Les Déformations </ul><ul>Conçoit </ul><ul>Émet </ul><ul>Reçoit </ul><ul>Comprend </ul><ul>Pertes, bruits, déformations </ul><ul>Pensée confuse </ul><ul>Expression approximative </ul><ul>Intérêts divergents </ul><ul>Manque d ’attention, de disponibilité </ul>
    6. 6. <ul>La Reformulation </ul><ul>Si on n'a pas bien entendu, </ul><ul>demander de répéter (vérifier le canal) </ul><ul>Si on n'a pas bien compris, </ul><ul>demander d'expliquer (vérifier le code) </ul><ul>Si on n'est pas sûr, </ul><ul>reformuler pour vérifier </ul><ul>Pour savoir si on a été compris, </ul><ul>Demander de reformuler </ul><ul>? </ul><ul>Si sa réaction ne correspond pas à mon attente, </ul><ul>Adapter la communication </ul>
    7. 7. <ul>Le Système de la Relation </ul><ul>Émetteur </ul><ul>Récepteur </ul><ul>Récepteur </ul><ul>Émetteur </ul>
    8. 8. <ul>La Reconnaissance Mutuelle </ul><ul>Ce que je pense de toi </ul><ul>Ce que je veux que tu penses de moi </ul><ul>Ce que je reçois de toi </ul><ul>Ce que je veux que tu penses de moi </ul><ul>Ce que je pense de toi </ul><ul>Ce que je reçois de toi </ul>
    9. 9. <ul>Identité des Acteurs </ul><ul>Références : </ul><ul>personnelles, culturelles, professionnelles, </ul><ul>Subjectivité Émotions </ul>
    10. 10. <ul>La double signification du message </ul><ul>Les références communes </ul><ul>? </ul>
    11. 11. <ul>Cadre de la Relation </ul><ul>Histoire de la relation </ul><ul>Nature de la relation, rapport social </ul><ul>Origine de la rencontre </ul><ul>Espace et temps Personnes présentes </ul><ul>Références communes </ul>
    12. 12. <ul>Les composantes de la communication </ul><ul>L ’information </ul><ul>L 'action </ul><ul>La relation </ul><ul>L ’identité </ul>

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