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BIG BAZAAR
DEVELOPMENT AND EVOLUTION OF
RETAIL
                Weekly Markets            Shopping &
Traditional
                                          entertainment
                Village Fairs, Melas


                Local Kiranas             Neighborhood &
Daily Reach
                                          Convenience


                PDS
                                          Low Price
Govt. Support   Cooperatives


Rural Retail    Adhaar, Hariyali etc      New Experience


                Hypermarkets,
 Modern                                   Shopping
                Supermarkets,
 Formats                                  experience&
                Departmental Stores etc
                                          efficiency
TRADITIONAL MARKET




                     DESTINATION FOR
                     BOTH SHOPPING AND
                     ENTERTAINMENT
DAILY REACH- KIRANA AND NEIGHBOURHOOD
STORES




                           NEIGHBOURHOOD &
                           CONVENIENCE
GOVT SUPPORT-PDS & COOPERATIVES




                              ECONOMICAL
                                   &
                              AFFORDABLE
RURAL RETAIL




      ITC CHAUPAL
MODERN FORMATS
ORGANISED RETAIL IN INDIA
                   2010                 2008                     2006                  2000

M & A and
Consolidations
 PHASE IV                   PHASE III              PHASE II                 PHASE I



                      Supply Chain,
                      Strong Backend
                      support,
                      Technology',
                      Sourcing


                                               Range, Formats,
                      Increase in              Portfolio
                       per capita
                     retail Space

Phase III and IV                                                        Entry, Growth,
are merging at                                                          Expansion, Topline
this point of                                                           Focus
time.
Current Market Scenario
• Economic Slowdown and retail is
  also not untouched.

• Retrenchments and Layoffs in both
  Western and Eastern world.

• Working capital crunch across
  industries.

• Planning and working on the limited
  resources. Managing of working
  capital is very important.
CHALLENGES IN RETAIL
• Taxation laws that favor small retailers
• Different structure of sales taxes in
  different states
• Multi point octroi collection
• Problems of supply chain and logistics
• High cost of real estate
• Limited land availability in prime locations
RETAIL STRATEGY IN CURRENT SCENARIO
• Bringing out efficiency

• Expansion and
  Consolidation decisions

• Capturing the maximum
  share of entire
  consumption spend.

• Increasing consumption
THE BIG BAZAAR STORY
…….With a choice of around 1,70,000 products
and discounts ranging from 6 to 60 %, Big
Bazaar has managed to bring in both masses
and classes. The reason it has emerged as
India’s largest hypermarket, while so many other
stores have floundered, is due to clarity of the
company’s mission and the soundness of its
strategy. Store format, location, layout,
merchandizing policies, and a host of other
elements of the company’s offer to the customer
reflect a deep appreciation of the customers
preferences and purchase behaviour.
Things you would like to know
• The biggest customer for Big Bazaar till date is a farmer in Sangli
  whose bill amount was Rs. 1,37,367
• The inspiration to set up big bazaar came not from any foreign
  super market, but from a relatively small family run shop in Chennai,
  called “Saravana Stores”.
• The first big bazaar store was set up in Kolkata and second and
  third were at Koramangala, Bangalore and Abids, Hyderabad
• If you thought big bazaar outlets are crowded, they are
  intentionally designed to look that way.
• Soon you can expect sales people inside big bazaar outlets trying to
  sell you insurance, personal loan and other products and services
• Only apparels and clothing related items are sourced primarily from
  Pantaloon’s manufacturing units.
• Big bazaar runs SAP which is one of the leading ERP solution
  provider.
SEVICES
 RELIABILITY :

• RESPONSIVENESS:

• EMPATHY
SERVICES
• Big Bazaar customer expect a low price
  model of things but a high standard of
  services is still expected.
• standard are known by the word of mouth
  rather than advertising.
• gap between the consumer expectations
  has been efficiently managed
BRINGING OUT EFFICIENCY
PRICING STRATEGIES
• Consumer Psychology and Pricing

 Reference pricing

 Price Cues
Pricing Method
•   Value Pricing
•   Promotional Pricing
•   Loss-Leader Pricing
•   Special Event Pricing

•   Other pricing strategies:
   Buy more, save more
   Prices reduced on a combination
   Holding special discounts
   Highlighting the savings possible
   The Price Challenge Offer
PROMOTIONS AND
          ADVERTISING
• Keep West-aSide. Make smart choice !
• Shoppers! Stop. Make a smart choice !
• Change Your Lifestyle. Make a smart
  choice !
TOUCH AND FEEL EXCITEMENT
CREATING OCCASIONS TO
    CONSUME
SABSE CHIKNA KAUN CAMPAIGN
DETERGENT MELA
INDIAN BEVERAGE LEAGUE
JUICE FESTIVAL
DAL CHAWAL MELA
PANTALOON EOSS
PANTALOON EOSS
SABSE SASTE 3 DIN
SABSE SASTE 3 DIN
SABSE SASTE 3 DIN
THANK YOU

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Finalbigbazaarppt 110213123346-phpapp01

  • 2. DEVELOPMENT AND EVOLUTION OF RETAIL Weekly Markets Shopping & Traditional entertainment Village Fairs, Melas Local Kiranas Neighborhood & Daily Reach Convenience PDS Low Price Govt. Support Cooperatives Rural Retail Adhaar, Hariyali etc New Experience Hypermarkets, Modern Shopping Supermarkets, Formats experience& Departmental Stores etc efficiency
  • 3. TRADITIONAL MARKET DESTINATION FOR BOTH SHOPPING AND ENTERTAINMENT
  • 4. DAILY REACH- KIRANA AND NEIGHBOURHOOD STORES NEIGHBOURHOOD & CONVENIENCE
  • 5. GOVT SUPPORT-PDS & COOPERATIVES ECONOMICAL & AFFORDABLE
  • 6. RURAL RETAIL ITC CHAUPAL
  • 8. ORGANISED RETAIL IN INDIA 2010 2008 2006 2000 M & A and Consolidations PHASE IV PHASE III PHASE II PHASE I Supply Chain, Strong Backend support, Technology', Sourcing Range, Formats, Increase in Portfolio per capita retail Space Phase III and IV Entry, Growth, are merging at Expansion, Topline this point of Focus time.
  • 9. Current Market Scenario • Economic Slowdown and retail is also not untouched. • Retrenchments and Layoffs in both Western and Eastern world. • Working capital crunch across industries. • Planning and working on the limited resources. Managing of working capital is very important.
  • 10. CHALLENGES IN RETAIL • Taxation laws that favor small retailers • Different structure of sales taxes in different states • Multi point octroi collection • Problems of supply chain and logistics • High cost of real estate • Limited land availability in prime locations
  • 11. RETAIL STRATEGY IN CURRENT SCENARIO • Bringing out efficiency • Expansion and Consolidation decisions • Capturing the maximum share of entire consumption spend. • Increasing consumption
  • 12. THE BIG BAZAAR STORY …….With a choice of around 1,70,000 products and discounts ranging from 6 to 60 %, Big Bazaar has managed to bring in both masses and classes. The reason it has emerged as India’s largest hypermarket, while so many other stores have floundered, is due to clarity of the company’s mission and the soundness of its strategy. Store format, location, layout, merchandizing policies, and a host of other elements of the company’s offer to the customer reflect a deep appreciation of the customers preferences and purchase behaviour.
  • 13. Things you would like to know • The biggest customer for Big Bazaar till date is a farmer in Sangli whose bill amount was Rs. 1,37,367 • The inspiration to set up big bazaar came not from any foreign super market, but from a relatively small family run shop in Chennai, called “Saravana Stores”. • The first big bazaar store was set up in Kolkata and second and third were at Koramangala, Bangalore and Abids, Hyderabad • If you thought big bazaar outlets are crowded, they are intentionally designed to look that way. • Soon you can expect sales people inside big bazaar outlets trying to sell you insurance, personal loan and other products and services • Only apparels and clothing related items are sourced primarily from Pantaloon’s manufacturing units. • Big bazaar runs SAP which is one of the leading ERP solution provider.
  • 14. SEVICES  RELIABILITY : • RESPONSIVENESS: • EMPATHY
  • 15. SERVICES • Big Bazaar customer expect a low price model of things but a high standard of services is still expected. • standard are known by the word of mouth rather than advertising. • gap between the consumer expectations has been efficiently managed
  • 17. PRICING STRATEGIES • Consumer Psychology and Pricing  Reference pricing  Price Cues
  • 18. Pricing Method • Value Pricing • Promotional Pricing • Loss-Leader Pricing • Special Event Pricing • Other pricing strategies:  Buy more, save more  Prices reduced on a combination  Holding special discounts  Highlighting the savings possible  The Price Challenge Offer
  • 19. PROMOTIONS AND ADVERTISING • Keep West-aSide. Make smart choice ! • Shoppers! Stop. Make a smart choice ! • Change Your Lifestyle. Make a smart choice !
  • 20. TOUCH AND FEEL EXCITEMENT
  • 21.
  • 22.
  • 24. SABSE CHIKNA KAUN CAMPAIGN
  • 25.
  • 30.
  • 31.
  • 32.
  • 33.
  • 34.
  • 35.
  • 36.
  • 42.